Dinstar DWG2000E User Manual Download

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DWG2000E/F/G GSM/CDMA VoIP Gateway

User Manual

Shenzhen Dinstar Technologies Co., Ltd.

Address:

Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen,

China

Postal Code:

518052

Telephone:

+86 755 2645 6664

Fax:

+86 755 2645 6659

Emails

: [email protected], [email protected]

Website

: www.dinstar.com www.dinstar.cn

Summary of Contents for DWG2000E

Page 1: ...Dinstar Technologies Co Ltd Address Floor 6 Guoxing Building Changxing Road Nanshan District Shenzhen China Postal Code 518052 Telephone 86 755 2645 6664 Fax 86 755 2645 6659 Emails sales dinstar com support dinstar com Website www dinstar com www dinstar cn ...

Page 2: ..._____________________________________________________________________________ Shenzhen Dinstar Technologies Co Ltd 1 Revision Records Document Version Firmware Version Author Date Description V1 0 02 22 23 08 01 Technical Support 2013 07 First release ...

Page 3: ...tall SIM Card 9 2 2 2 Antenna Installation 9 2 2 3 Network Cable Connection of Equipment 10 3 Basic Operation 11 3 1 IVR Navigator 11 3 2 Basic Operation 11 4 WEB Interface Configuration 12 4 1 Access DWG2000E unit 12 4 2 Parameters Configuration 13 4 3 System Information 14 4 3 1 System Information 14 4 3 2 Mobile Information 15 4 3 3 SIP Information 16 4 4 Statistics 17 4 4 1 TCP UDP 17 4 4 2 RT...

Page 4: ...er 31 4 6 9 BCCH 32 4 6 10 Call Forwarding 33 4 6 11 Call Waiting 33 4 6 12 SIM Mode 34 4 6 13 Cloud Server 35 4 7 Routing Configuration 36 4 7 1 Routing Parameter 36 4 7 2 IP Tel Routing 37 4 7 3 Tel IP Routing 38 4 8 Manipulaton Configuration 40 4 8 1 IP Tel Destination Numbers 40 4 8 2 Tel IP Source Numbers 42 4 8 3 Tel IP Destination Numbers 44 4 9 Operation 46 4 9 1 IP Tel Operation 46 4 9 2 ...

Page 5: ...commands in ROS mode 77 5 2 2 General Purpose Commands in ROS mode 78 Show IP address show int 78 Show Time show clock 78 Show version show version 78 Show sip Information show sip config 79 Show memory status show memory detail 80 Show SIP port status show sip all 80 Show Current calls sh ecc call 80 Show RTP session sho rtp se 81 Show ASR ACD statistics show ecc state 81 5 3 Commands in Config M...

Page 6: ...rovides a flexible network configuration powerful features and good voice quality It works for carrier grade enterprise SOHO residential users for cost effective solution 1 2 Scenario of Application With the development of users and telecom service mobile network and fixed network integration will be steadily increasing DWG2000E F G provides high quality VoIP service which perfectly meets the requ...

Page 7: ... Description 1 RUN On Starting Off Abnormal Blinking every 0 5s Normal status 2 PWR On Power on Off Power off 3 Signal Signal strength indicators with green color 4 Channel Use Unuse indicator with Red color ON is used Off is unused 5 SIM Slots SIM card slot Figure 1 3 2 Rear view of DWG2000E 8G 8C Table 1 3 2 Description of Rear view Index Interface Description 1 Power Connector Power connector o...

Page 8: ...factory setting Restore IP and Password hold RST button 3 5 seconds RUN LED being ON during this time Restore factory setting Hold RST button 7 seconds RUN LED being blink The appearance of DWG2000F The appearance of DWG2000G 1 4 Functions and Features 1 4 1 Protocols Standard SIP Simple Traversal of UDP over NATs STUN Point to point protocol over Ethernet PPPoE Hypertext Transfer Protocol HTTP Dy...

Page 9: ...mber access Open API for SMS support USSD Echo Cancellation with ITU T G 168 165 standard Automatic negotiate network Hotline BCCH 1 4 3 Industrial Standards Supported Stationary use environment EN 300 019 Class 3 1 Storage environment EN 300 019 Class 1 2 Transportation environment EN 300 019 Class 2 3 Acoustic noise EN 300 753 CE EMC directive 2004 108 EC EN55022 2006 A1 2007 EN61000 3 2 2006 EN...

Page 10: ...so 2 1 Installation Notice DWG2000E 4 8 G C adapts 12VDC Power adapter make sure AC power supply grounded well to ensure the reliability and stability Notes incorrect power connection may damage power adapter and device DWG2000E 4 8 G C provides standard RJ45 with 10Mbps or 100Mbps interfaces For Wireless part make sure antennas connecting well on device Inserting SIM cards and GSM channels should...

Page 11: ...P Gateway User Manual _______________________________________________________________________________ Shenzhen Dinstar Technologies Co Ltd 10 2 2 3 Network Cable Connection of Equipment Figure 2 2 5 DWG2000E network connection ...

Page 12: ...e subnet mask a b c d are the four fields of the subnet mask 156 a b c d Configure the device gateway a b c d are the four fields of the device gateway 158 Query the IP address 111 Restart device 3 2 Basic Operation 3 2 1 Check IP address With a Mobile phone call the SIM card number the gateway will answer and play voice prompt dial the extension number press 158 on mobile phone then local IP addr...

Page 13: ... DWG2000E The DWG2000E contains an embedded web server to set parameters by using the HTTP protocol We are strongly recommend to access device with Google Chrome or Firefox Browser The configuration introduction also suitable for following models DWG2000E 4G DWG2000E 8G DWG2000F 16G DWG2000F 8G DWG2000G 32G DWG2000E 8C 8 Channels CDMA Gateway DWG2000E 4C 4 Channels CDMA Gateway DWG2000F 16C 16 Cha...

Page 14: ...ace The default username and password are admin admin It is strongly recommended change the default password to a new password for system security 4 2 Parameters Configuration DWG2000E WEB configuration interface consists of the navigation tree and the detail configuration interfaces Figure 4 2 1 WEB introduce Go through navigation tree user can check view modify and set the device configuration o...

Page 15: ...eway for example 00 1F D6 1B 3D 02 Network Mode DWG2000E works as bridge mode by default Network Current IP address and subnet mask of gateway DNS Server Displays DNS server IP address in the same network with the gateway Device ID A unique device ID which assigned in factory This device ID to be used as register ID with Dinstar SIM cloud Server Register status Its indicates communicate status wit...

Page 16: ...he firmware version of userboard slot 0 Userboard License ID Contact with support when it display as Invalid Hardware version DSP version SIMbox version 4 3 2 Mobile Information Figure 4 3 2 Mobile Information Table 4 3 2 Mobile Information Parameters Description Port Number of GSM CDMA ports Type Indicates the current type of network Such as CDMA or GSM IMSI International Mobile Subscriber Identi...

Page 17: ...igit to the point at which they hear ring tone or other in band information Where the originating network is required to play an announcement before completing the call then this definition of PDD excludes the duration of such announcements Call Status Show the Status of port include idle active alert and processing Idle means there is no call on this channel Processing means call is connecting Al...

Page 18: ...ure 4 4 1 TCP UDP Statistics 4 4 2 RTP Figure 4 4 2 RTP Table 4 4 1 Description of RTP Statistics Parameters Description Port The port of RTP statistics Payload Type The voice code of this channel Include G 723 1 PCMA PCMU G 729AB Packet Period Time of packaging Local Port Local port of transmitting RTP packages Peer IP End of equipment IP address Peer Port Peer port of receiving RTP packages Send...

Page 19: ...coming calls which have connected Incoming Answered The amount of incoming calls which answered by GSM CDMA module Incoming Failed The amount of incoming calls which failed Outgoing Attempted The amount of outgoing calls which attempted to IP side Outgoing Connected The amount of outgoing calls which have connected Outgoing Answered The amount of outgoing calls which answered by IP side Outgoing F...

Page 20: ...y GSM Statistics cause of call failure from GSM include Busy no answer no dialtone no carrier 4 4 5 CDR Report Figure 4 4 5 CDR Report It is support 10000 CDRs on gateway The CDRs will lost after reboot while save CDR set to No To make the device works in good performance we are strongly recomand to set Save CDR to No Parameters Description Port GSM port number Start Date Answer Date start and end...

Page 21: ...ll was rejected by mobile network Not Answered no body to answer the call Busy user busy Durations Call duration of the call RTP send recv loss rate RTP Statistics of the call 4 4 6 Auto Lock BCCH History Figure 4 4 6 Auto Lock BCCH History It is record history of BCCH to help analysis SIM card register status 4 5 Network Configuration 4 5 1 Local Network Figure 4 5 1 Local Network Table 4 5 1 Loc...

Page 22: ...ort option of Obtain DNS Server Address Automatically which will be enabled subsequently Use the Following DNS Server Addresses Fill in the IP address of Primary DNS Server and Secondary DNS Server 4 5 2 ARP The ARP function mainly used to query and add the map of IP and MAC There are static or dynamic ARP entries Like other routers the gateway can automatically find the network device on the same...

Page 23: ...er Table 4 5 3 Description of VPN Parameter Parameters Description Server VPN Server IP or domain name support PPTP only Account VPN account which provide by server or VPN provider Password Password of VPN which provide by server or VPN provider Domain Follow VPN setting can be null Use MPPE Encryption parameter support 40 128 bit must be match with VPN server Check VPN connecting status on system...

Page 24: ...sually adopt the default configuration Select Band According to carrier s band standards Standards are as bellow GSM 850 900 1800 1900 MHz Notes it is take effective for GSM only Forward Enable When port occupied whether allow call forwarding Forward Master Mobile Choose the destination port to be forwarded Remote API Enable API is an opened protocols which provide to users to develop third party ...

Page 25: ...lue and contact with technical support if need to change it USSD Defaulting Encoding Encoding of USSD default is UCS2 Voice Quality Keep the parameter as default except the device is facing low ASR issue To adjust voice quality level possibly help to improve low ASR issue but may affect voice quality Abnormal Call handle It is an optional parameter to handle abnormal calls Notes please reference A...

Page 26: ...____________ Shenzhen Dinstar Technologies Co Ltd 25 Then click OK and start service the gateway IP will be presented in device list of SMS box how to configure abnormal call on gateway Here is example of abnormal call setting Low ASR Less Than 20 statistics 100 calls auto reset block module while ASR less than 20 ...

Page 27: ...stics 80 calls auto reset block module while ACD less than 300 seconds Counts of Call Failed auto reset block module while 10 times fail to call to mobile network continuously Mobile Operate reset module to register again to mobile network Block means won t call out via this module any more unless unblock it 4 6 2 Mobile Configuration Figure 4 6 2 Mobile State Figure 4 6 3 Mobile Configuration ...

Page 28: ...of single call just said a single call duration time allowed Enable Call Duration Limitation single call Define maximum call duration for single call Example if Time of single call set to 10 the call will be disconnected after talking 10 step seconds Time of single call The value of limitation single call this value range is 1 65535 Step length multiplied by time of single call just said a single ...

Page 29: ...time Mobile Number Receiving Alarm The mobile phone No which used to receive the alarm SMS Users can get SMS report of SIM UIM card status SIM Remain Time in DWG Port Description for Alarm It is the identification mark of SIM UIM card in the SMS report The mobile phone No of the SIM UIM card is recommended to use as the port description for alarm or any other string Remain Time Indicates the curre...

Page 30: ...Ltd 29 Step Cu 60s Maximum Call Duration total call minutes of SIM minutes 60s step Ct 60 Cu 1200 60 60 1200 step Case2 The SIM card billing every 6s Cu So we have to configure maximum call duration as below Step Cu 6s Maximum Call Duration total call minutes of SIM minutes 60s step Ct 60 Cu 1200 60 6 12000 step 4 6 3 PIN Management Figure 4 6 4 PIN Management ...

Page 31: ...4 6 5 SMSC Figure 4 6 5 SMSC SMS center of mobile in most places the celluar module will automatically detect the SMSC number This configurable option is used in a situation that the SMSC number could not detected by celluar module When such case happens please contact with mobile service provider to identify the SMSC number and then add SMSC number in SMSC configurable web interface 4 6 6 Send SM...

Page 32: ...length is limited to 300 characters 4 6 7 USSD USSD Unstructured Supplementary Service Data is a Global System for Mobile GSM communication technology that is used to send text between a mobile phone and an application program in the network Applications may include prepaid roaming or mobile chatting Figure 4 6 7 USSD Table 4 6 6 Description of USSD Parameters Description Port Select the GSM chann...

Page 33: ...es to select carrier automatic and manual Automatic mode can be automatically search operators Manual mode can choose operators from the carrier list Carrier List If you select manual mode you can select carrier from carrier list 4 6 9 BCCH Figure 4 6 9 BCCH Table 4 6 7 Description of BCCH Parameters Description BCCH Mode There are four options Default Fixed Random Advanced Refresh Interval Set fr...

Page 34: ...unidirectional downlink channel used in the Um interface of the GSM cellular standard Receive Level Receiving signal strong strength Choose a frequency to lock the operations 4 6 10 Call Forwarding Call forwarding is the same as mobile phone which to activate deactivate supplementary service of SIM card For more details of these services please contact to local providers 4 6 11 Call Waiting Call w...

Page 35: ... for SIM card storage and remote SIM management together with Dinstar SIM Cloud What s the difference between SIM Box and SIM Bank Both SIM Box and SIM Bank are used for SIM storage SIM Box is a simple device which use for remote SIM installation only but not support SIM rotation NAT traversal etc it is work with local network only that means gateway and SIM Box must be connected to the same netwo...

Page 36: ...ment purpose Parameters Description Domain Unique domain for the users Port It is define by SIM Cloud Default value is 2020 Password It is create when add gateway on SIM Cloud The password is use to authentication purpose Protocol SCTP UDP SIM Transport Type Auto the device is chose transport method automatically Relay SIM Server work as relay server all data must be transport by SIM server How to...

Page 37: ...chnologies Co Ltd 36 Device S N is the device ID on gateway find it on the page system information as below 4 7 Routing Configuration 4 7 1 Routing Parameter Figure 4 7 1 Routing Parameter Table 4 7 1Description of Routing Parameter Parameters Description Tel IP Parameter Global parameters it will take effect while number manipulation configured ...

Page 38: ...entifies a route Its value is assigned globally ranging from 0 to 31 The route preferentially match the rules which the value of index is smaller Index 31 is default route on gateway which to be match all prefixes Description It describes the route for the ease of identification Its value is character string Source IP It specifies the IP of the caller Source Prefix All the caller number must match...

Page 39: ...es which the value of index is smaller Description It describes the route for the ease of identification Its value is character string Source Port It specifies the Port or Port Group which will receive the calls from mobile Source Prefix All the caller number must match the source prefix It specifies the source prefix allow to send call out Any include anonymous 0xxxx 1 2 9 xxxx etc 0xxxx consist ...

Page 40: ... number from source port 0 send call to SIP server with any prefix Figure 4 7 5 Add Tel to IP routing Add a mobile to VoIP route It indicates that the calls coming from Port Group 31 Unicom will match the prefix x x is a wildcard string which will match any prefix except anonymous calls Meanwhile sending the calls destination IP 13 eia if called number match with destination prefix 00 Figure 4 7 6...

Page 41: ...8 13 58 include prefix 135 and 138 caller number can t match prefix 135 and 138 will reject by gateway Meanwhile sending the calls to Port Group 31 Unicom if called number match with prefix 133 4 8 Manipulaton Configuration 4 8 1 IP Tel Destination Numbers Figure 4 8 1 IP Tel destination numbers manipulation Table 4 8 1 Description of IP Tel destination numbers manipulation Parameters Description ...

Page 42: ...erver Source Prefix All the caller number must match the source prefix It specifies the source prefix allow to send call out Any include anonymous 0xxxx 1 2 9 xxxx etc 0xxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Destination Prefix All the called number must match the destination prefix the call prefix indicates the connected number ...

Page 43: ...ce Numbers Figure 4 8 3 Tel IP destination numbers manipulation Table 4 8 2 Description of Tel IP destination numbers manipulation Parameters Description Tel IP Source numbers manipulation It is an optional configuration item and is used to add IP Tel number change data The IP Tel Manipulation defined the rules of add and deletion of called numbers which are referenced by IP Tel routing Index It u...

Page 44: ...166 176 186 Destination Prefix All the called number must match the destination prefix the call prefix indicates the connected number Any include anonymous 0xxxx 1 2 9 xxxx etc 0xxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Destination Its specifies destinations Port Port Group IPs IP Group SIP Server Stripped Digits from Left It speci...

Page 45: ...Tel IP destination numbers manipulation Table 4 8 3 Description of Tel IP destination numbers manipulation Parameters Description Tel IP destination numbers manipulation It is an optional configuration item which used to add Tel IP destination number manipulation rules The Tel IP Manipulation defined the rules of add and deletion of called numbers which are referenced by Tel IP routing Index It un...

Page 46: ...6 146 156 166 176 186 Destination Prefix All the called number must match the destination prefix the call prefix indicates the connected number Any include anonymous 0xxxx 1 2 9 xxxx etc 0xxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Destination Its specifies destinations Port Port Group IPs IP Group SIP Server Stripped Digits from Lef...

Page 47: ...r 4 9 Operation 4 9 1 IP Tel Operation Figure 4 9 1 IP Tel Operation Table 4 9 1 Description of IP Tel Operation Parameters Description IP Tel Operation It is an optional configuration item Operation configuration essentially involves allow barring some IP and IP Group send calls to certain numbers It includes forbid call call allowance auto call and password authentication Index It uniquely ident...

Page 48: ...y Any any IP address IP specific an IP address IP Group specific an IP group Source Prefix All the caller number must match the source prefix It specifies the source prefix allow to send call out Any include anonymous 0xxxx 1 2 9 xxxx etc 0xxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Destination Prefix All the called number must match...

Page 49: ...menu Forbid Call Call Back Auto Call Allow Call Password Authentication Index It uniquely identifies a rule Its value is assigned globally ranging from 0 to 31 Source Port It specifies the source port which come from mobile Source Prefix All the caller number must match the source prefix It specifies the source prefix allow to send call out Any include anonymous 0xxxx 1 2 9 xxxx etc 0xxxx consist ...

Page 50: ...s hotline number can be DIDs access code and extension etc Step2 Operation Tel IP Operation to add a new rule prefix indicates the connected number Any include anonymous 0xxxx 1 2 9 xxxx etc 0xxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Operation Its specifies number analysis rule Forbid call Call Back Allow call Auto call Password au...

Page 51: ...roup Figure 4 10 2 Port Group Modify 4 11 IP Trunk Configuration 4 11 1 IP Trunk Figure 4 11 1 IP Trunk Table 4 11 1 Description of IP Trunk Parameters Description IP Trunk Add remote IP of Softswitch SIP server which will send call traffics to gateway Index It uniquely identifies a trunk Its value is assigned globally ranging from 0 to 31 Description It describes the trunk for the ease of identif...

Page 52: ...ftswitch and the SIP server It specifies the IP address of the peer equipment Port It is an interworking parameter between the remote Softswitch and the SIP server It specifies the SIP port number of the peer equipment Keep alive Send OPTION to Softswitch IPPBX to detect health status Parameters Description IP Trunk Group This configuration is optional and is used to add the IP that have the same ...

Page 53: ...Parameters Local Start RTP Port Means the initial port when RTP voice stream transmit in the IP network in general using the factory default values When there are several DINSTAR units are deployed and they are in the same network or behind the same NAT user can try to change it to avoid NAT traversal issue Enable Silence Suppression Enable the silence suppression almost no impact on call quality ...

Page 54: ...ncoming Call for Hotline When the gateway get incoming call from mobile network the module will answer the call then start to DTMF or route to destination hotline number While this option enabled the module won t answer the call but routing to destination hotline number till it getting answer Notes Refer to Port Parameter page for Hotline configuration Enable PSTN Incoming Configuration Means when...

Page 55: ...n case of missing answer signal from CDMA network Answer delay is to fix this issue and generate SIP 200 OK to SIP server after answer delay timeout Default value is 5 seconds Moreover it is available for CDMA gateway only Redirect Call when All Port Busy When the gateway is running heavy traffic and not possible to call out the call will redirect to specific destination route as configuration IP ...

Page 56: ...ic address found himself after what Type of NAT and NAT for a particular Channel is bound to a local Internet terminal Channel This information is used for two host to set up UDP communication behind the same NAT router The agreement defined by the RFC 3489 Other configuration Enable Private Service To enable local services like 158 etc User ID Is Phone Number Default is No user phone will be adde...

Page 57: ...as the end if this option is set to No the dial up will end expires dial up time Interdigit Timeout Bit of between the dialing time over the time will be seem as end of dia Call Delay Default value is 0s 4 12 2 SIP Parameter This section is describes how to configure SIP server and SIP parameters Configure SIP server and Outbound Proxy server SIP Server Address and Port Used for configure SIP serv...

Page 58: ...al SIP port Random The gateway will generates SIP port after each reboot by random It is commonly used while 5060 is blocked or conflict with other devices Use the same SIP port It is mostly used to SIP trunk interworking with SIP server so that the gateway able to deal with high performance concurrent calls Use the same local SIP port and SIP User ID Use the separate SIP port Each channel has sep...

Page 59: ...way will send in the Expires header of the REGISTER message Its value range from 1 3600s But in fact the gateway will get 200OK response from SIP server after REGISTER request and an Expires header will be included in 200 OK message body This value in the 200OK determines the time in seconds after which the registration expires The gateway will refresh the registration Timer Register Delta seconds...

Page 60: ... is 32000 Keepalive Interval The gateway can monitor the status of SIP server by sending periodic SIP OPTION messages This field specifies transmission timer of OPTION message Its range from 10 3600s Keepalive SIP ID This field specifies SIP ID of OPTION The format would be xxx host com example OPTIONS sip heartbeat 172 16 0 8 2080 SIP 2 0 Via SIP 2 0 UDP 172 16 222 22 branch z9hG4bK45c4f8d2026d9e...

Page 61: ...SM CDMA users answered the call Alerted Gateway will send SIP message 200 OK to SIP Server immediately after 183 Ringing In this situation the called party possibly still in ringing status 183 Mode Immediately Gateway will send 183 RING immediately to SIP Server while it receive INVITE In this situation the called party possibly still not in ringing status Alerted Gateway will send 183 RING after ...

Page 62: ...opies the Session Expires header into the 2xx class response A UAS or proxy can insert a Session Expires header in the INVITE if the UAC did not include one Thus a UAC can receive a Session Expires header in a response even if none was present in the request Its value range from 90 60000s Session Timer Refresher It specifies refresher which including in SIP message body user agent client UAC or us...

Page 63: ...mporarily unavailable Resource unavailable 503 Service Unavailable Response Code switch This part specifies response codes of SIP between gateway and SIP server Refer to table SIP Response the SIP server possibly need some specific SIP response from the gateway Example SIP server need SIP response 180 Ringing instead of 183 Ringing the configuration should be as below 4 12 3 Port Parameter Figure ...

Page 64: ...m the service provider Often the Authentication ID is the same as the user ID Password Password of SIP User ID which provide by SIP server Tx Gain Tx Gain value of chipset Adjusting it will effect volume on GSM side Rx Gain Rx Gain value of chipset Adjusting it will effect volume on IP side To VoIP Hotline When mobile fixed line users make call to this port gateway will auto forward to dedicate nu...

Page 65: ...ckets and but only one can be selected 3 Range One or more expressions enclosed between round brackets and but only one can be selected 4 Separator Separated expressions or DTMF symbols 5 Subrange Two digits separated by hyphen which matches any digit between and including the two The subrange construct can only be used inside a range construct i e between and 6 Wildcard x matches any digit 0 to 9...

Page 66: ...lowed by 8 digits 4 1 357 9 xx Means that first is 1 2 3 or 5 or 7 8 9 followed by 2 digits 4 14 Tools 4 14 1 Firmware Upload Firmware upload steps Step 1 Check current running version on gateway to get firmware version on web page System Information Step 2 Prepare firmware package The most important is that the package must be match with existing version Package version consist of several parts a...

Page 67: ...ard for network device data logging It allows separation of the software that generates messages from the system that stores them and the software that reports and analyzes them It also provides devices which would otherwise be unable to communicate a means to notify administrators of problems or performance There are 5 levels of syslog Including NONE DEBUG NOTICE WARNING and ERROR The Signal Log ...

Page 68: ... include following traces which mainly used by developer SYS system log TIMER system process TASK system task process CFM system process NTP The Management Log is include following traces which defined in system by default CLI command line TEL LOAD firmware upload SNMP WEBS embedded web server PROV provisioning Server Syslog When the gateway register to SIM Cloud server the option will be changed ...

Page 69: ...he Network Time Protocol NTP is a protocol and software implementation for synchronizing the clocks of computer systems over packet switched variable latency data networks User need to fill the NTP Server Address and select Time Zone Web Port Default is 80 Telnet Port Default is 23 4 14 5 Config Backup Figure 4 14 3 Data backup Click Backup to download configuration file to your computer 4 14 6 Co...

Page 70: ... from a newer firmware version than the one actually in the unit cannot be used for a restore operation on the unit 4 14 7 IVR Voice Prompt Upload By default when PSTN call incoming the system will play the default IVR and also the user can load custom IVR Figure 4 14 5 IVR Voice Prompt Upload NOTE the customize voice files can be recorded using Windows recording programs the sound format is 8000H...

Page 71: ...r Technologies Co Ltd 70 4 14 9 Tracert Test Tracert is a computer network diagnostic tool for displaying the route path and measuring transit delays of packets across an Internet Protocol IP network Figure 4 14 7 Tracert Test 4 14 10 Network Capture Network capture is a very important diagnostic tool for maintenance This section is describes ...

Page 72: ...s help to analysis voice stream between GSM CDMA module and DSP chipset To enable PCM capture Select PCM only on Network Capture page Click Start to enable PCM capture Dialing out through gateway start talking a short while then hangup the call Click Stop to disable network capture Save the capture file to local computer The capture is named to capture x pcap x is serial number of capture and will...

Page 73: ...yslog capture Select Syslog special only on Network Capture page Click Start to enable syslog capture Dialing out through gateway start talking a short while then hangup the call Click Stop to disable syslog capture Save the capture to local computer The capture is named to capture x pcap x is serial number of capture and will be added 1 in next time The sample of syslog capture as below Getting s...

Page 74: ...ext time The sample of RTP capture as below Getting start to DSP capture DSP capture is help to analysis voice stream inside DSP chipset The DSP chipset will handle RTP from IP network as well as voice stream from GSM CDMA module To enable DSP capture Select DSP only on Network Capture page Click Start to enable DSP capture Dialing out through gateway start talking a short while then hangup the ca...

Page 75: ...figurable capture options Getting start to custom capture This menu provides more options to capture specific packets as actually needs 4 14 11 Voice Loopback Test Voice Loopback test should be done on call status Each call can do one kind of test After each test please hang up and call again refresh web interface and go on the other tests Voice stream patch on gateway ...

Page 76: ...l establish Click DSP TDM Test to start test Check the voice on both sides VoIP side become silence and echo should be generated on Mobile phone side Hangup To start DSP IP Test DSP IP Test is the loopback of VoIP side IPHONE VoIP DSP To start DSP IP Test Make a call test through gateway the call can be initialed by IPPHONE Keep the conversation after call establish Click DSP IP Test to start test...

Page 77: ...ologies Co Ltd 76 When using web or telnet Configuration please enter default user name and password User can modify the login name and password 4 14 14 Factory Reset Figure 4 14 14 Factory Reset Be careful do this operation after restore factory setting all the parameters will be changed to the factory default 4 14 15 Restart Figure 4 14 15 Restart ...

Page 78: ...ling and call conversation are covered Tips The document is fit for all DWG2000E F G models Run system tool Telnet to login DWG The default username and password is admin C Users Administrator telnet 172 16 101 142 Input to show the all commands and its information Abbreviation is supported in DWG command For example you can input en substitute for enable input sh substitute for show input cl subs...

Page 79: ...Manual _______________________________________________________________________________ Shenzhen Dinstar Technologies Co Ltd 78 5 2 2 General Purpose Commands in ROS mode Show IP address show int Show Time show clock Show version show version ...

Page 80: ...WG2000E F G GSM CDMA VoIP Gateway User Manual _______________________________________________________________________________ Shenzhen Dinstar Technologies Co Ltd 79 Show sip Information show sip config ...

Page 81: ... User Manual _______________________________________________________________________________ Shenzhen Dinstar Technologies Co Ltd 80 Show memory status show memory detail Show SIP port status show sip all Show Current calls sh ecc call ...

Page 82: ...____________________________________________________ Shenzhen Dinstar Technologies Co Ltd 81 Show RTP session sho rtp se Show ASR ACD statistics show ecc state 5 3 Commands in Config Mode 5 3 1 Summarize of commands in config mode Input config in the ROS to enter config mode ...

Page 83: ...Manual _______________________________________________________________________________ Shenzhen Dinstar Technologies Co Ltd 82 Input to show the all commands and its information 5 3 2 General Purpose Commands in Config mode Set time clock set ...

Page 84: ... debug The command format is deb port port number to enable port 0 debug as below To enable all ports debug with the command deb port all Without this steps no trace logs will display on output window Enable SIP debug deb sip msg all 5 4 How to trace SIP logs Create telnet session to gateway the main steps as below Welcome to Command Shell Username admin Password ROS en ROS ROS config ROS config d...

Page 85: ...tails Welcome to Command Shell Username admin Password ROS en ROS ROS config ROS config deb port all Debug All enable trace on all port ROS config ROS config deb port 0 Succ Debug PortNo 0 enable trace port 0 ROS config ROS config no deb port all ROS config ROS config ex ROS ada ROS ada ADA CONNECTED WELCOME ROS ada turnon 84 Disable trace ROS ada turnoff 84 5 6 How to trace Module logs Welcome to...

Page 86: ...______________________________________________________________________ Shenzhen Dinstar Technologies Co Ltd 85 enable trace 0 0 means port range 0 to 0 0 8 means port range from 0 to 8 1 means enable module trace ROS ada cmd 53 19 0 0 0 disable module trace ...

Page 87: ...r GSM band Keep distance between antennas as far as possible In theory the distance between antennas should be more than half of the operating wavelength For GSM band the recommended distance value is more than 20cm in practical application the experiment value is no less than 15cm for better isolation 6 2 Isolate by metal shielding baffles among antenna Put a metal shielding baffle between antenn...

Page 88: ...nstar Technologies Co Ltd 87 6 3 Isolate by antenna orthogonal polarization Figure 6 3 Isolation by antenna orthogonal polarization In theory the isolation is unlimited big if the polarization is really orthogonal like vertical polarization VS horizontal antenna RHCP Right Hand Circular Polarization VS LHCP Left Hand Circular Polarization ...

Page 89: ...d 88 In real practical application the antenna are all elliptic polarization they have a certain ratio So putting the same type antennas in orthogonal position will be helpful for isolation 6 4 Isolate by antenna radiation pattern Radiation pattern of low directivity antenna radiation pattern of high directivity antenna Recommended placement with nonmetal shelf ...

Page 90: ...Make sure the network cable is ok can through view the device network port indicator light to determine the physical connection is working or not 2 Make sure the connected network devices router switch or hub support 10M 100M adaptive if not connect the Equipment directly to PC landing WEB and in the local connection Configuration interface Select the correct Ethernet Work Mode 3 Check the Network...

Page 91: ...g status 3 Ask network administrators to open limitation with the equipment s network communications it is a special equipment not afraid of virus attacks 2 try to enable the equipment tunnel through the WEB for Configuration Also please NOTE open the tunnel will impact voice quality Please do not enable the tunnel as far as possible refer WEB Configuration Interface Description section 4 Make sur...

Page 92: ...ulti Frequency USSD Unstructured Supplementary Service Data PSTN Public Switched Telephone Network STUN Simple Traversal of UDP over NAT IVR Interactive Voice Response IMSI International Mobile Subscriber Identification Number IMEI International Mobile Equipment Identity DMZ Demilitarized Zone API Application programming Interface BCCH Broadcast Control Channel LAC Location Area Code CID Cell ID B...

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