DETEWE OpenCom 510 User Manual Download

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OpenCom

510

Mounting and Commissioning

User Guide

Summary of Contents for OpenCom 510

Page 1: ...OpenCom510 Mounting and Commissioning User Guide ...

Page 2: ...bout other De TeWe products please refer to our website at www detewe de It provides additional notes and tips on the product We hope you enjoy using OpenCom 510 OpenCom 100 Product Family This manual describe the communi cation system OpenCom 510 For other members of the product family the following manuals exist OpenCom 100 Manual for OpenCom 105 OpenCom 107 OpenCom 110 and OpenCom 120 OpenCom 1...

Page 3: ...ecting the Mains Supply 23 Installing the Central Control Module 23 Installing Interface Cards 25 Installing a Power Supply Unit 27 Backplane 28 Uninterruptible Power Supply 30 Power Failure 31 Interfaces and Connect ible Terminals 33 Overview 33 S0 Ports 34 Termination 35 External ISDN Ports S0 External 36 Internal S0 Ports 37 Upn Ports 38 Terminals Connected to Upn Ports 38 Technical Information...

Page 4: ...ing the Web Console 79 Loading the Online Help 81 Finishing the Configuration 82 Preconfiguration 82 Remote Configuration 82 Codes for IP Configuration 83 Saving and Loading the Configuration 84 Loading SW Updates 84 Resetting the System Data 84 Generating Your Own MoH Files 85 Configuration Examples 86 OpenCom 510 in Computer Networks 86 Introduction to TCP IP 87 OpenCom 510 in a Serverless LAN 8...

Page 5: ...rminals 120 Multi Company Variant 122 Configuring the Multi Company Variant 123 Activating the Multi Company Variant 123 Configuring and Managing Companies 124 Assigning Users 124 Assigning Trunk Groups 125 Allocating Routing Codes 125 Configuring the Company Exchange 125 Working with the Multi Company Variant 126 Company Telephone Book 126 Making Calls Between Companies 127 Billing Charges per Co...

Page 6: ...orts 139 Easy Access 140 ISP Settings 141 RAS Settings 142 LAN to LAN Settings 143 E mail Function 144 E mail Access 145 Frequently Asked Questions 146 General Hardware 146 Telephony 147 DECT 149 LAN 150 Internet 151 Technical Data 153 Index 155 ...

Page 7: ... can be cascaded which allows you to integrate a higher number of modules or networked in order to meet growing communications re quirements The OpenCom 510 can be inte grated into system environments with structured cabling All connec tions to a structured cabling patch panel can be made with standard patch cables The OpenCom 510 supports the fol lowing communications applica tions Telephony with...

Page 8: ...SS1 protocol Upn ports aresuitablefor connecting the OpenPhone range of DeTeWe system telephones Furthermore the DECT capable Upn ports of the MS UPN2 8 interface card can be used to connect RFP 21 base sta tions Analogue ports are suitable for con necting standard analogue termi nals If your network provider supports the CNIP Calling Name Identifica tion Presentation feature the names of callers ...

Page 9: ...dant user guides You can optimize telephone commu nication with the help of team func tions and the call queueing func tion The OpenCount application which requires a separate licence can be used to record and save connection data these data can be analysed us ing a number of individually config urable filter criteria For further in formation refer to the web console online help You can connect tw...

Page 10: ...terface of the OpenPhone 25 which must be con nected to the serial port of the PC by means of the supplied adapter The Internet can be accessed directly via the remote data transfer i e dial up network The OpenPhone 25 will establish a data connection with the OpenCom 510 via the DECT air inter face The Internet connection itself will be established either directly through an ISDN B channel or ind...

Page 11: ...wards them to the user s system terminal Further Network Features You can enable staff to dial into the LAN by means of RAS access In addition you can configure a LAN to LAN link via ISDN Two OpenCom 510 systems can thus con nect their LANs for on demand dial in from both sides ANETCAPI driversoftwareprovided on the system CD ROM enables PCs without ISDN cards to use ISDN func tions ...

Page 12: ...s are sig nalled at all corded terminals connected to the system The system PIN which is used for remote programmable call forwarding for example is 0000 Authorisations Authorisations determine which functions can be used at the terminals connected to the OpenCom 510 Authorisations are configured for so called user groups users and their terminals are allo cated to these groups Two user groups are...

Page 13: ...ke parallel calls from this telephone number Pickup and Pickup selective of calls from other telephones are activated Pickup protection is deactivated Call removal is deactivated Callback on busy can be acti vated If a user has configured more than one terminal under the samenumber theycansuppress the signalling of calls at the par allel terminals Call queue is deactivated Reaction Connection will...

Page 14: ...10 central tele phone book The blacklist the whitelist and a call filter are not pre configured and thus not active If these lists are configured they can be acti vated for the user groups A spe cial list with emergency tele phone numbers is preset and activated External and internal calls not answered by a user are entered in their call list The door opener can be oper ated from all terminals Doo...

Page 15: ...n Licences menu see also Information Regarding the Licensing of the OpenCom 510 IP Packageon page 14 RAS access with or without call back can be configured for every OpenCom 510 user pro vided that RAS access is author ised More than one mail account query can be configured for every user Every user with a system termi nalcanbeautomaticallynotified of the receipt of e mail Users can terminate Inte...

Page 16: ... in your communications system To generate the activation key visit the DeTeWe licence server http li zenz detewe de The activation key is generated on the basis of the serial number of your OpenCom 510 and the transac tion record TAD The licensing con firmation accompanying your IP package contains your personal TAD and all the information you need to carry out this procedure Write down or print ...

Page 17: ...number of slots for interface cards A backplane The backplane pro vides the sockets for the control module and the interface cards it supplies the modules cards with the required power and system signals The OpenCom 510 comes fully as sembled By contrast with other sys tems you will not need to assemble the frame and backplane yourself A power supply unit and the central control module are built i...

Page 18: ... includedinthescope of deliveryonlyif the1 12frame is the first frame ordered and not being used to expand the OpenCom 510 All other components e g sec ond power supplyunit interface cards and accompanying ca bles are included as per the cus tomer s order 1 RS 232 to RJ45 adapter cable for the V 24 interfaces of the MC 1 3 control module 1 set of mounting brackets and screws forinstalling theframe...

Page 19: ... voltages Defective power supply units must be sent to the manufacturer for re pairs Always use the original packaging when packing OpenCom 510 com ponents for transport or storage CAUTION Static charge can damage the OpenCom 510 Before and during work on the electrical compo nents of the OpenCom 510 dis charge any static electricity from your body and the tools you are using Notes on the Mains Su...

Page 20: ... regarding modules and packaging carrying the MOS trademark Use earthing wrist straps connected to the appropriate points on the frame see C in the illustration OpenCom 510 1 12 frame mounting points on page 21 The mains socket s protective earth conductor and the telephone earth line must be connected to one refer ence point for potential equalisa tion This is normally the OpenCom 510 housing Ear...

Page 21: ...e OpenCom 510 as this may cause electric shocks or short circuits Do not install the OpenCom 510 dur ing a thunderstorm Do not connect or disconnect any cables during a thunderstorm The OpenCom 510 is designed for in door use only Route the cables in such a way that they cannot be stepped on or tripped over The OpenCom 510 must be securely screwed into the frame when instal lation work on the syst...

Page 22: ...ambient tempera ture install the OpenCom 510 in a properly ventilated location away from sources of direct heat Do not site the OpenCom 510 in front of or above heat sources such as radiators in direct sunlight behind curtains in small unventilated damp rooms near flammable materials or near high frequency devices such as transmitter and radio therapy or similar apparatus If the OpenCom 510is to b...

Page 23: ...nted instead of a floor standing system it must be in stalled in a standard type wall mounted enclosure using 19 mount ing technology B A C 1 2 C Legend 1 Left mounting bracket 2 Right mounting bracket A Mounting bracket screw bolts for front mounting approx 132 mm to the uprights of the 19 rack B Mounting bracket screw bolts for mid mounting approx 400 mm to the uprights of the 19 rack C Left and...

Page 24: ...re provided for installing these modules Each of the two groups 1 or 2 or C and D respectively in the illustra tion requires its own power supply unit Power for the control module is always supplied by the group 1 power supply unit The group 1 A D 7 12 C 1 6 0 B Legend A Slot for group 1 power supply unit B Slot for group 2 power supply unit 0 Slot for central control module C Slots for group 1 in...

Page 25: ...10 will still be opera tional However only the modules supplied by the group 1 A power supply unit i e the central control module and the interface cards in slots 1 6 will be functional If you unplug the mains cable of the group 1 A power supply unit the OpenCom 510 ceases to be opera tional However slots 7 12 D will still be supplied with operating volt age Refer to the illustration OpenCom 510 1...

Page 26: ...atic charge can damage elec tronic devices Observe the regu lations regarding electrostati cally sensitive components 6 Carefully push the central con trol module into slot 0 see also the illustration OpenCom 510 1 12 frame slots on page 22 The printing on the front of the mod ule should be at the top Ensure that the backplane plug of the central control module is securely plugged into the socket ...

Page 27: ...re regularly copied to the CompactFlash memory card Re starting the system causes it to copy the current configuration data from the main memory to the Compact Flash card which ensures that the mostrecentconfigurationisrestored when the system is started up Installing Interface Cards Interface cards can be installed or exchangedwiththesystempowered up hot plugging Proceed as fol lows 1 If you want...

Page 28: ...interface card Refer to Mod ules starting on page 52 for in formation on the pin assign ment for each interface card 7 Cover any unused slots with dummy covers included in the scope of delivery The dummy covers must be se curely screwed to the frame 8 If you have exchanged the inter face card you will need to reacti vate the slot for this card Open the PBX Configuration Ports Slots page in the Con...

Page 29: ...slots 7 12 If you want to deinstall the second power supply unit or exchange a de fective one proceed as follows 1 ShutdowntheOpenCom 510 To do so first restart the system by entering the code procedure H 185 system PIN on a connected tele phone or clicking on Restart in the SYS Configuration Restart menu in the Configurator 2 Wait until the LEDs of the in stalled modules start flashing red DANGER...

Page 30: ...interface cards will be re initialised 9 ObservethemoduleLEDsduring start up of the OpenCom 510 Informationonindicatorscanbe found in the chapter Modules starting on page 52 Backplane The BPV 1 12 backplane of the OpenCom 510 supplies the modules installed in the 1 12 frame with the required power and system signals The backplane is also used to pro vide access to the PCM highway for transmitting ...

Page 31: ...he 1 12 frame pulling it out of the frame to wards the front OpenCom 510 Backplane screws 4 From the front insert the new backplane into the 1 12 frame Insert and tighten the screws to secure the backplane in the 1 12 frame 5 Reinstall the modules in the des ignated slots 6 Cover any unused slots with dummy covers included in the scope of delivery The dummy covers must be se curely screwed to the ...

Page 32: ...he backplane serial number is also used to encode the PARK of a DECT system If you are using a DECT system with the OpenCom 510 you will need to re enter the PARK 11 You can determine the new PARK in the System Info Ver sions menu in the Configurator Uninterruptible Power Supply If you are using uninterruptible power supplies UPS you must pro vide a separate UPS either for the power supply of each...

Page 33: ...ncy service An MX S01 8 interface card must be installed The power failure circuit of this interfacecardmustbeactivated To do so set DIP switches S17 to S20to ON Theinterfacecardis delivered with the power failure circuit deactivated default off Port S01 must be connected to an NTBA multi terminal access and configured as an external connection Port S08 must be configured as an internal connection...

Page 34: ...32 Power Failure Installation MX S01 8 Location of the DIP switches for the power failure circuit S17 18 S19 20 1 2 ON 1 2 ON ...

Page 35: ...als and systems can be connected to the OpenCom 510 Overview Interfaces and Interface Cards Interface Card Properties Page S0 MX S01 8 8 S0 interfaces for either external or inter nal connections 63 S2M MT S2M1 1 1 S2M interface for connecting to digital networks primary multiplex connections or for cascading two PBXs 60 Upn MS UPN1 8 8 Upn interfaces not DECT capable 65 Upn MS UPN2 8 8 Upn interf...

Page 36: ... explains the S0 interface pin assignment Overview Interfaces and Connectible Terminals Interface Terminals Systems Page S0 internal ISDN terminals DSS1 protocol telephones faxmachines basestationsandhandsets ISDN cards for PCs 34 Upn Digital terminals ISDN terminals system telephones and DECT base stations 38 a b Analogue terminals telephones G3 fax machines external or internal mo dems external ...

Page 37: ...tion applies to external as well as internal S0 interfaces Bus Configuration OpenCom 510 at the End of an S0 Bus If a OpenCom 510 is connected at theend ofan S0 bus theterminating resistors of the relevant S0 interface cards must be activated In a typical configuration the OpenCom 510 will be connected to the network termination for basic access NTBA with an externally switched S0 port therefore a...

Page 38: ...Com 510 is connected in the middle of an S0 bus the termi nating resistors of the relevant S0 in terface cards must be deactivated 1 Remove the interface card by following the instructions in In stalling Interface Cards starting on page 25 2 The DIP switches are protected by a plastic foil Use a pointed tool such as a screwdriver to slide the DIP switches down see arrow in the illustration MX S01 ...

Page 39: ...hree of these terminals can be sup plied with power from the bus any additional terminals will require theirown power supply The internal S0 buses can be used for point to multipoint connections in accord ance with the DSS1 protocol Euro ISDN ISDN terminals can be connected to internal S0 ports by means of a crossed ISDN cable For the pin as signment of crossed ISDN cables re fertotheillustrationW...

Page 40: ...used in conjunction with base stationsoperatingwiththeGAP CAP standard Note on the MS UPN2 8 Interface Card Upn interfaces can only be used to connect DECT base stations if the MS UPN2 8 has been installed in the master system if this card is in the slave system it is not possible to connect any DECT base stations to the card s Upn interfaces Note on the MS UPN1 8 Interface Card The Upn interfaces...

Page 41: ...ort 2 is connected to Upn port 1 Upn port 4 to Upn port 3 etc Ports are combined by setting the DIP switches on the card accordingly In this configuration the DECT base station must be con nected to the first Upn port of the pair by means of a 1 1 cable system telephone cable Pin Assignment Upn interface pin assignment The following table explains the Upn interface pin assignment If the DIP switch...

Page 42: ...a communications using pulse or DTMF dialling e g analogue telephones G3 fax machines external or internal analogue modems external music on hold devices external voice mail systems external intercom systems Please note Observe the follow ing notes on connecting analogue terminals Terminals that do not sat isfy the technical requirements for connection with the OpenCom 510 may cause damage to the ...

Page 43: ... e g five digits if you have configured five digit internal numbers We rec ommend the following Speech De sign products Memo 200 300 400 or Memo 200 A 300 A 400 A The external voice mail system can beconnected tointernal a b portsas well as to internal S0 ports For both port types the voice mail system can activate the notification for system terminals with the code procedures 68 resp 68 Intercom ...

Page 44: ...d for this procedure Technical Information The a b ports have been imple mented as RJ45 sockets Each of the devices listed above can be con nected tothea binterfacebymeans of a two wire 1 1 cable A two wire cable connected to an a b port can be up to 6500 m long provided it is a 0 6 mm twisted pair cable or up to 3000 m if a 0 4 mm twisted pair cable is used The 50 Hz 40 V AC ringing voltage of th...

Page 45: ...onfiguration the OpenCom 510 can for example act as an IP router for establishing Internet connec tions The Ethernet interface supports transmission rates of 10 Mbits s and 100 Mbits s in half duplex or full du plex mode The transmission rate andmodeareselectedautomatically Auto Sensing function A LAN cable twisted pair in accord ance with 10BaseT or 100BaseTX must not be longer than 100 m Safe op...

Page 46: ... be ana lysed in detail with the connection data recording program OpenCount Please note The COM port cable must not be longer than 3 metres The V 24 interface uses a transmis sion rate of 19 2 kbits s Note A special 10 pin cable is re quired for connecting apparatus to the V 24 1 interface Contact your De TeWedistributororlocalretailerifyou want to purchase one of these cables Pin Assignment V 24...

Page 47: ...5 Interfaces and Connectible Terminals COM Port ThefollowingTableexplainstheV 24 interface pin assignment Pin Number Assignment 1 GND EED 2 Not used 3 DTR 4 CTS 5 TXD 6 RTS 7 RXD 8 DSR 9 DCD 10 Not used ...

Page 48: ... system terminals listed above The Upn extension cable must not exceed 30 m in length and must not be used outdoors Note An extra plug in power sup ply is required to operate combina tions of equipment with a power con sumption that exceeds the power output of the Upn ports a b Adapter You can use an a b adapter to con nect analogue terminals to the OpenPhone 63 and OpenPhone 65 system telephones ...

Page 49: ...mm 1 GND recording signal relay contact 1 2 peak recording signal 3 ring relay contact 1 3 Not used on OpenCom 510 Round power socket 4 mm 4 Door display RJ 11 or RJ 12 6 pin Western socket 4 5 relay contact 2 1 2 3 6 NC Electrical Data of Ports Port Connection Values Microphone microphone of second handset headset microphone Electret microphone Typical sensitivity 10 mV Pa Power feed I 300 µA at ...

Page 50: ...g current 1 ADC 0 7 A AC Door display relay contact 2 Max switching voltage 50 VDC 29 V AC Max switching current 1 ADC 0 7 A AC Electrical Data of Ports Port Connection Values The following devices are recommended Type Manufacturer Product Designation Headset GN Netcom Profile binaural 1869 00 03 GN Netcom Profile 3 in 1 1866 00 04 Headset adapter cable GN Netcom QD cable quick coupling smooth Mod...

Page 51: ...bols are used in the fol lowing tables This combination is possible Reduced tone ringing open listen ing and hands free talking volume possible Configurations without Plug in Power Supply Range up to 500 m The following table shows examples of equipment combinations for which the maximum power con sumption of 2 4 W is not exceeded Basic Unit OpenPhone 63 Add ons Second Terminal Power Audio adapter...

Page 52: ...tion of 2 2 W is not exceeded Basic Unit OpenPhone 65 Add ons Second Terminal Power Audio adapter Upn adapter Upto3keypad modules 1140 mW 1470 mW 1730 mW OpenPhone 61 2335 mW OpenPhone 63 without adapter 2360 mW OpenPhone 65 without adapter or keypad module 2475 mW Basic Unit Add ons Power Audio adapter Upn adapter Up to 3 keypad mod ules OpenPhone 63 1285 mW OpenPhone 65 1470 mW 1730 mW ...

Page 53: ... 63 Add ons Secondterminal Up to 3 keypad modules Audio adapter Upn adapter and plug in power supply OpenPhone 61 OpenPhone 63 without adapter OpenPhone 65 without adapter and with 1 keypad module Basic Unit OpenPhone 65 Add ons Secondterminal Up to 3 keypad modules Audio adapter Upn adapter and plug in power sup ply OpenPhone 61 OpenPhone 63 without adapter OpenPhone 65 without adapter and with 1...

Page 54: ...the entire system This module also houses the memory card CompactFlash for storing data Interface cards are used to con nect the OpenCom 510 to the telecommunications network or to another communications system and to connect termi nals A number of interface cards are available for these tasks De pending on the interface card s functions itmayalsobereferred to as a trunk module or as a sub scriber...

Page 55: ... Module x Indicates the module type as follows C Control S Subscriber T Trunk X Subscriber Trunk PS Power Supply Character used to divide the product name y Indicatestheinterfacetypeas follows A Analogue interface UPN Upn interface S0 S0 interface S2M S2M interface 1 Module generation Character used to divide the product name z Number of interfaces ...

Page 56: ...e with three interfaces 57 MT S2M1 1 Trunk module with one S2M interface for connecting to digital networks or for cascading two PBXs 60 MX S01 8 Trunk or subscriber module with eight S0 interfaces for either external trunk or internal subscriber connections 63 MS UPN1 8 Subscriber module with eight Upn interfaces for connecting digital terminals ISDN terminals system telephones does not support D...

Page 57: ...ed to be installed MPS 1 AC Front view Technical Data The following data refer to the sup ply of power to the first six slots MPS 1 AC Input Voltage Rated voltage 230Vviastandard IEC connector Voltage range 95 V to 275 V Rated current 2 0 A at 115 V 1 0 A at 230 V 0 9 A at 275 V Efficiency at rated load 80 3 3 V Output Voltage Rated voltage 3 3 V Voltage range 3 2 V 3 4 V Rated current 10 0 A Curr...

Page 58: ...ality Operational Information The MPS 1 AC power supply unit willbereadyforoperationassoonas it has been plugged into the desig nated slot see Slots starting on page 22 The mains voltage of 230 V is drawn through the standard IEC connector The output voltages are fed to the BPV 1 12 backplane through the 96 pin spring contact strip see Backplane starting on page 28 In the event of a power failure ...

Page 59: ...ply unit The MC 1 3 central control module has a plug in card MSUB MRAM with 128 Mbytes of main random access mem ory Please note This plug in card must not be exchanged by service personnel In the event of a malfunc tion the entire MC 1 3 central con trol module must be sent in for repair The MC 1 3 central control module has a CompactFlash slot MSUB MFL PCMCIA interface for CompactFlash cards Th...

Page 60: ... Mbit s PCM highway and a 2 Mbit s LAN In cascaded configurations the S1 and S2 DIP switches are used for frame coding PBX Cascading starting on page 98 The Ethernet port 10 100 Mbits s can be used to connect the OpenCom 510 to the LAN The V 24 1 interface can be used toconnectadditionalapparatus e g a computer for analysing call charges For information on the V 24 in terface pin assignment refer ...

Page 61: ... MC 1 3 central control module in stalled in a master system provides the following central resources 3 three party conferences 6 DTMF transmitters 10 DTMF receivers 1 Music On Hold 32 HDLC controllers for RAS ISP and DECT data If the MC 1 3 central control mod ule is removed from a cascaded PBX the entire system will become inop erative Flashing yellow The booter is reloading Constantly yellow Th...

Page 62: ... OpenCom 510 see Slots starting on page 22 Technical Information The MT S2M1 1 interface card can also be installed in a slave system A maximum of four MT S2M1 1 interface cards can be config ured in the entire system No settings need to be made on the MT S2M1 1 interface card The MT S2M1 1 interface card runs on software acquired from the system After the card has been installed it will automati ...

Page 63: ...ignment for the RJ45 connector of the power feed cable labelled 42 V see the illustration MT S2M1 1 Front view on page 60 Indicators There are four LEDs on the front of the MT S2M1 1 interface card MT S2M1 1 LEDs Pin Number Assignment 1 IN a 2 IN b 3 Not used 4 OUT a 5 OUT b 6 Not used 7 Not used 8 Not used Pin Number Assignment 1 Not used 2 Not used 3 42 V 4 0 V 5 0 V 6 42 V 7 Not used 8 Not used...

Page 64: ...clock signal source For further information refer to PBX Cascading starting on page 98 LED 1 Constantly yellow At least one connection established through the in terface card is active LED 2 Constantly green The interface card is operational the slot has been activated flickering is normal Flashing yellow The interface card is ready but the slot has not been activated or the interface card has not...

Page 65: ...y means of DIP switches S17 to S20 default off If activated the system will connect the first S0 interface with the eighth S0 interface in the event of a power failure pro vided the system has been con figured accordingly external calls can be made using an emergency telephone For further information refer to Power Failure starting on page 31 All eight S0 interfaces can be configured either as sub...

Page 66: ...rd is active LED 2 Constantly green The interface card is operational the slot has been activated flickering is normal Flashing yellow The interface card is ready but the slot has not been activated or the interface card has not been config ured yet Constantly red New software is being loaded onto the interface card If the LED lights up red for an extended period of time there may be a fault LED 3...

Page 67: ...of the OpenCom 510 see Slots starting on page 22 Technical Information The MS UPN1 8 interface card can also be installed in a slave system No settings need to be made on the MS UPN1 8 interface card The MS UPN1 8 interface card runs on software acquired from the system After the card has been installed it will automati cally load the required software Pin Assignment Indicators There are four LEDs...

Page 68: ...he slots 1 to 12 of the OpenCom 510 see Slots starting on page 22 Technical Information The MS UPN2 8 interface card can also be installed in a slave system A maximum of 48 RFPs Radio Fixed Parts DECT base stations can be connected to the entire system LED 1 Constantly yellow At least one connection established through the in terface card is active LED 2 Constantly green The interface card is oper...

Page 69: ...ge 38 Indicators There are four LEDs on the front of the MS UPN2 8 interface card MS UPN2 8 The LEDs indicate the following UPN 1 UPN 2 MS UPN2 8 1 2 3 4 LED 1 Constantly yellow At least one connection established through the in terface card is active LED 2 Constantly green The interface card is operational the slot has been activated flickering is normal Flashing yellow The interface card is read...

Page 70: ...ts start ing on page 22 Technical Information The MS A1 8 interface card can also be installed in a slave sys tem The MS A1 8 interface card supportspulsediallingaswellas dual tone multi frequency DTMF dialling The central re ceivers of the MC 1 3 interface card are used for DTMF recogni tion Calling line identification pres entation CLIP is supported The consultation feature can be selected by me...

Page 71: ...2 MS A1 8 1 2 3 4 LED 1 Constantly yellow At least one connection established through the in terface card is active LED 2 Constantly green The interface card is operational the slot has been activated flickering is normal Flashing yellow The interface card is ready but the slot has not been activated or the interface card has not been config ured yet Constantly red New software is being loaded ont...

Page 72: ... 510 and authorise them to use certain system serv ices carry out further system maintenance use PC supported telephony functions read out call charge information access the OpenCom 510 tele phone book The Web console has an integrated online help function that offers com prehensive information on configu ration and maintenance of the OpenCom 510 see Loading the On line Help starting on page 81 No...

Page 73: ...Ethernet cable to do this 3 Restart the PC If you manually deactivated the automatic con figuration of the network card via DHCP you must reactivate this and again restart the com puter 4 Start the Web browser In the address field enter http 192 168 99 254 The login page of the Web console will then open For further details please refer to Configuring the OpenCom 510 starting on page 79 First Conf...

Page 74: ... Internet Explorer ver sion 4 0 or higher or Netscape Communicator version 4 5 or higher Note Microsoft Internet Explorer is already installed in current versions of the Microsoft Windows operating system If required a Web browser can be installed from the system CD delivered with the OpenCom 510 In addition the selected type of con nection requires further system components that you may have to i...

Page 75: ...lease read Connection by Network Card LAN starting on page 75 1 Open Network Settings in the Control Panel of your PC To do this you select the item Set tings Control Panel from the Start menu and double click on the Network icon Under Win dows NT select the Protocols tab 2 Check the list of installed com ponents to see whether the TCP IP protocol is present If neces sary install TCP IP by clickin...

Page 76: ...2 Double click on the OpenCom desktop icon created with the occonfig program 3 In the dialogue which follows enter the user name and pass word valid for the OpenCom 510 user account being used For the initial configuration log on un der the user name Administra tor without giving a password Clear any entries in the Do main box and confirm this with OK When the connection is estab lished all necess...

Page 77: ...tab anddouble click on theitem Communications 3 Tick the check box next to the component RAS Network and confirm your entry with OK Installing the RAS under Windows NT 4 0 1 Open the Control Panel and dou ble click on the Network icon 2 Select the Services tab and click on the Add button 3 Select Remote Access Service from the list and confirm with OK 4 To conclude installation of the RAS the RAS ...

Page 78: ...etwork card to the OpenCom 510 network port To do this use either a crossover twisted pair network cable or connect the OpenCom 510 via a hub Note For initial configuration it may be wise not to connect the OpenCom 510 to an existing LAN in order to eliminate conflicts with an existing DHCP server 2 Restart your PC During the sys tem start all necessary IP ad dress parameters will be trans mitted ...

Page 79: ...rating in a net work or used for Internet access it is possible that access may be config ured indirect via a proxy server De activate access via a proxy server Direct connection To do this in the Internet Explorer open the Inter net options in the menu Tools In ternet Options then select the Connections tab In Netscape Com municator you select the command Edit Settings and then select the section...

Page 80: ...on To access the OpenCom 510 Configurator you should also install Netscape Commu nicator 4 5 or higher MacOS The TCP IP protocol is already inte grated in the new MacOS starting with version 7 6 For the OpenCom 510 to configure the TCP IP settings of a MacOS system via DHCP you must set the configura tion method to DHCP Server in the menu Control Panels TCP IP To access the OpenCom 510 Config urat...

Page 81: ...first time con figuration can be updated or cor rected at a later date Note Use the Configuration Guide starting on page 137 This will assist you in making the settings in the cor rect sequence Starting the Web Console 1 Start your Web browser Enter the OpenCom 510 IP address in the Address box http 192 168 99 254 If the configuration PC gets its IP address automatically from the OpenCom 510 or if...

Page 82: ...er your user name Administrator password for the initial config uration leave this box blank 4 Confirm this by clicking on OK This puts all connected termi nals into the Guest user group with restricted user rights In this way you prevent interna tional external calls from the ter minals for example while you are configuring the 100OpenCom 510 and the users ...

Page 83: ...nd notes on using the Con figurator and in the online help Click on Help in the menu bar or click on TOC to activate an overview of help topics Loading the Online Help The online help can now be loaded in the Configurator 1 Go to the SYS Configuration Components menu Select the entry Online Help and click on Browse 2 Look for one of the language specific ZIP files in the OLH di rectoryoftheset upC...

Page 84: ...st be completed at the customer s site LAN configuration and DECT termi nals For configuration of the OpenCom 510 Internet functions first ask the responsible system ad ministrator for details of the cus tomer s LAN prerequisites Remote Configuration The OpenCom 510 configuration can also be altered or updated remotely by a customer service centre or au thorised dealer This requires activa tion of...

Page 85: ...ed ited or updated New software ver sions of the OpenCom 510 and the software for the connected system terminals and base stations can also be installed see the SYS Configura tion Firmware menu in the Config urator For security reasons settings in the Configurator Net Configuration should only be edited on site to avoid malfunctions or failures in the customer s LAN e g due to IP ad dress conflict...

Page 86: ... system and ter minal software can be loaded to the system New software versions of the OpenCom 510 are loaded from the configuration PC which accessesthe Configurator see the SYS Configu ration Firmware menu For infor mation on connecting a configura tion PC see Brief Guide to Initial Configuration on page 71 The terminal software is part of the OpenCom 510 software and is auto matically loaded i...

Page 87: ...ent Mu sic on Hold is wav You can also save your own MoH in a wav file and load it into the OpenCom 510 If you have a Windows operating system you can use the Sound Re corder program to generate your own MoH file This program is usu ally located in the Windows direc tory called Multimedia The MoH file must be coded with 8000 Hz 8 bit mono in accordance with CCITT A Law This coding is re quired for...

Page 88: ...as an Internet access server RAS access can also be implemented using the OpenCom 510 which ena bles the integration of external staff in the LAN In this chapter you will find several examples of configurations showing integration of the OpenCom 510 in a LAN Which example applies to your situation depends on the size and properties oftheexisting or planned LAN infrastructure The following LAN prer...

Page 89: ... used Within a LAN you can use addresses which are not unique world wide TCP IP enables the establishment of connections via one or more inter mediate stations The decision whether to connect directly or indi rectly to the partner device depends on the network mask The network mask for a class C network is 255 255 255 0 If the IP address of the partner device does not fit the network mask the conn...

Page 90: ...enCom 510 takes over the IP con figuration of the connected worksta tions All TCP IP settings necessary for the workstations are assigned by the OpenCom 510 via DHCP dy namic host configuration protocol In this operating mode an IP ad dress space reserved for such net works is used OpenCom DHCP RAS int DNS Internet S0 Net PC 2 Net ISP DNS S0 Ext PC S0 PC 1 Net Hub 192 168 99 254 OpenCom 510 IP add...

Page 91: ...Com 510 can beoperated as an Internet access server without any additional configuration of the workstations When you want to see aWebpage yousimplytypetheURL uniform resource locator Internet address http in your browser In a serverless LAN the OpenCom 510 is configured as aDNS server and default gateway The workstation therefore sends its In ternet connection request to the OpenCom 510 In almost...

Page 92: ...ser Groups menu In a serverless LAN Windows uses the NetBIOS protocol for accessing files and printers via the network en vironment NetBIOS can use Net BEUI IPX SPX or TCP IP as the trans port protocol In the network environment you can only access files and printers on workstations us ing TCP IP for NetBIOS Note In a serverless LAN the work stations running decide independ ently which one is to k...

Page 93: ...ich the TCP IP set tings are made manually you have to enter the corresponding TCP IP settings in the OpenCom 510 Con figurator NET Configuration Easy Access menu Here the OpenCom 510 acts as the DHCP server A workstation requesting the TCP IP settings via DHCP then re ceives the settings you made in the Configurator DNS Name Resolution In a LAN with an IP enabled server the latter is also respons...

Page 94: ... request without the DNS forwarder For further explana tion refer to the DNS server docu mentation TheOpenCom 510asaDNSserverina LAN with an IP server RAS Access In a LAN with an IP enabled server you can also enable external com puters to dial in via the OpenCom 510 Todothis youshould coordinate with the network admin istrator the IP address space which can be assigned to an external com puter di...

Page 95: ...network with several segments the lists of computer names visible in the net work environment can no longer be established by broadcasts In this case you use a special WINS server whose address the OpenCom 510 does not make known to the workstation when dialling in For this reason you enter the address of a WINS server manually in the network settings of the workstation OpenCom RAS Internet S0 Net...

Page 96: ...ec tion whenever aTCP IP data transfer to the other LAN is requested Note that such a connection is only set up when specific requests are made These can be for FTP file transfers e mails or downloading Web pages Name resolution via broadcasts is not possible If you wish to use the LAN to LAN link to access files and printers in the Win dows network you need an IP ena bled server that administers ...

Page 97: ... access by specifying the maximum monthly connection time under Connection time per month maximal in the NET Configura tion Connections ISP menu on the web console Using the Web A Web browser not only enables you to use the OpenCom 510 Configura tor from every workstation but also to obtain a wealth of information from the Internet Simply enter the desired URL in the address field of the browser A...

Page 98: ...l IP addresses This has three important consequences for Internet access Several workstations can share a single Internet access You do not require a LAN access only a single account with the Internet service provider TheIP addresses used in theLAN are translated into IP addresses valid worldwide So you require no such addresses for your LAN Only TCP IP connections trig gered from a workstation ca...

Page 99: ...Useful Information on Internet Access Protocols which require inward di rected connection establishment can be configured in the Net Config uration Port Access menu For fur ther information refer to the online help of this menu ...

Page 100: ...orts The master PBX controlstheslavePBX Thefollowing PBXs from the product family can be used for cascading Note The OpenCom 107 is not equipped with a PCM port For this reason PBX cascading is not possible with this PBX For the PBX Cascading you will need a license The license agreement pro vides you with the necessary steps to activate this function Functionality of PBX Cascading Cascaded PBXs m...

Page 101: ...he frame number using the DIP switches on the central control module To access the DIP switches re move both central control mod ules master and slave systems proceed as described in Install ing the Central Control Module starting on page 23 2 Set the DIP switches of both modules as follows For the location of the DIP switches S1and S2 refer to the illustration MC 1 3 Top view 3 Re install the cen...

Page 102: ...YS Con figuration Data Backup The backup procedure also stores thecurrentconfigurationdatato the CompactFlash memory card 6 Switch off themaster system if it is operating Disconnect the module from the power supply by pulling out the mains plug 7 Connect the two modules by means of a suitable cable as de scribed above 8 Power on the two PBXs The or der in which you do this does not matter In the P...

Page 103: ...lowing when operat ing a cascaded PBX system All Upn S0 and a b ports of the slave system interface cards can be used with appropriate tele phones All features of system telephones on Upn ports are available without restriction The S0 ports of the slave system can also be used for trunk lines or for PBX networking see PBX Networking starting on page 102 It is not possible to operate a DECT base st...

Page 104: ...guration possibilities of trunk lines for a OpenCom 510 All settings that affect the configura tionofPBXnetworkingcan befound in the Configurator menu PBX Configuration Trunks and in the PBX Configuration System Settings dialogue under System linking Refer also refer to the corre sponding help topics in the OpenCom 510 online help Note If you do not need the fea tures of PBX networking the simpli ...

Page 105: ...l error pro tected channels that are inde pendent of each other L3 Layer 3 defines the adminis tration of the individual chan nels and implements the fea tures designed for ISDN Master Slave For an ISDN connection it is possible to determine which PBX is the proto col master and which the protocol slave This relationship can be deter mined for all three protocol layers in dependently of one anothe...

Page 106: ...tion of the L1 clock is not allowed Example In the above case you could reverse the L1 slave master setting for the connection between PBX 1 and PBX 3 However if you then activate the setting L1 sync possible for the port of PBX 1 this may cause parts of the PBX network to stop functioning tempo rarily When applying the L1 clock of trunk lines youcan assumethatthepublic network is clock aligned So...

Page 107: ...the public network of a network opera tor can be used for bridging dis tances beyond 50 km Due to the long distance involved for technical reasons it is not possible to synchro nise the L2 protocol Consequently the public network is normally the protocol master for protocol layers L1 and L2 One PBX is therefore the L3 master and the other PBX the L3 slave Point to point connection via a pub lic ne...

Page 108: ...nected to PBX 1 wants to reach a party in PBX 2 lines will be seized in the following order PBX 1 first searches for a free channel in the C trunk group If all the lines in trunk group C are busy the system tries to set up a connection via trunk group E PBX 3 switches the connec tion through provided it is ap propriately configured refer to Numbering starting on page 107 If it was not possibletose...

Page 109: ...gned numbers In particular this simplifies configuration of the OpenCom 510 as a subsidiary sys tem the onlyentryyou assign to the default entry is the route to thehost system Example of closed numbering tables The automatic switching of call re quests i e routing by means of trunk group overflow or default numbering can lead to circular switching To avoid this a transit counter is incrementedwhen...

Page 110: ...e transmission feature user names are fully supported Thecodedigits to beused for seizing a route with open numbering are not transmitted to the destination PBX and thus cannot be evaluated by it To reseize a route for example for a callback you must set the ap propriate digit prefixes in the trunk group configurationfortheroutes to be reseized Tip If for example you are config uring a route which...

Page 111: ...tage of this alternative is that you have to administer a separate configuration on each OpenCom 510 PBX Cascading In the case of PBX cascading the master system administers the over all configuration If you have already installed activa tion keys on an existing OpenCom 510 they have to be ported to the master system OpenCom 510 In this case new activation keys for the use of additional program pa...

Page 112: ...e ter minal different numbers of call keys are available Note Only one function or call number can be programmed for each call key The following keys can be used Trunk key Calls for the pro grammed call number e g 11 are signalled to this key and you can make internal and external calls viathis number Atrunkkey can be programmed with a sub stitute function with another team member acting as the su...

Page 113: ...s possible to call the re spective team member via his busy key when his terminal is idle You set up a call to this team member by pressing your own trunk key Direct call key Only outgoing calls can be made with a direct call key they are signalled to all terminalswiththesamenumber programmed to a trunk key Calls via a direct call key are sig nalled to the destination termi nal even if that termin...

Page 114: ...tion on the display texts and how to use the individual func tions refer to the chapter Manag ing Calls in a Team in the Open Phone 61 63 65 user guide Executive Secretary Team In this example the executive secre tary team comprises two members the executive and the secretary The secretary has one OpenPhone 63 systemtelephone andtheexecutive has two one of which is used as a parallel telephone in ...

Page 115: ...ically on the following telephones Call number 11 on the secre tary s telephone Call numbers 10 and 12 on the executive s telephone Calls for the other team member s call number are indicated by an opti cal signal on one s own telephone flashing trunk key LED The parallel telephone will indicate calls only by an optical signal Time delayedacousticsignallingcan be configured for TrK 10 on the sec r...

Page 116: ...K 11 Johnson the team keys 11 on Miller s and Smith s telephones will indicate this Call Signalling In this example calls via the trunk keys are signalled acoustically Calls via the team keys are indicated by a visual signal the team key LED flashes Unified Team The unified team described here is an example of a team configuration within a department in which calls are to be managed quickly e g su...

Page 117: ...Toggle Team The toggle team described here il lustrates how a large number of call numbers can be managed efficiently with the help of team functions Each team member has one OpenPhone 65 with all call keys pro grammed as trunk and team keys Example toggle team Line Seizure Each team member is assigned seven call numbers each pro grammed as a trunk key TrK 10 to TrK 16 and TrK 20toTrK 26 For each ...

Page 118: ...0 and TrK 11 by pressing the appropriate key tog gling Every call on a trunk key can be transferred to any other party by means of the R key For more infor mation refer to the chapter entitled Consultation Toggling Transfer and Conference in the OpenPhone 61 63 65 user guide Line Busy Indication If a line is busy e g TrK 10 on Miller s telephone theappropriateteamkey will indicate this e g TK 10 o...

Page 119: ...gof the second line of the display on the OpenPhone65indicateshowfullthe queueis If morethanonetelephone number with a queue is configured on the telephone the total number of entries are displayed Calls in a queue are handled by the OpenCom 510 in the following order of priority instant connection sen sor calls automatic recalls VIP calls then other internal and external calls Sensor calls thus h...

Page 120: ...rity over queues The queue of the forwarding telephone is not used for forwarding calls in this manner During the configuration of this type of call forwarding the contents of the queue are not transferred to the target terminal If there are still calls in the queue when the call forward ing function is activated these calls can only be accepted on the source terminal If a call is to be forwarded ...

Page 121: ...Phone 65 trunk key In the Configurator create a new group called Operators under User Manager User groups Activate Call queue Call waiting protection and Call forwarding for this group and set the Dial out External option appropriately Create a user called Operator 1 under User Manager User As sign this user to the Operators user group Assign the tele phone numbers of the OpenPhone 65 trunk key an...

Page 122: ...Depending on the number of arriving calls one to three attendant terminals in this group are manned The attendant terminals areeach equipped with an OpenPhone 65 Configuration Configure the system access or access for multiple terminals un der PBX Configuration Ports S0 Configure the three OpenPhone 65 telephones un der PBX Configuration Ports Upn Configure a trunk key with its own telephone numbe...

Page 123: ...ueue on each of the terminals in the hunt group If one of the attend ant terminals accepts a call from the queue the call is removed from the queues of all the other attendant terminals The display on each at tendant terminal OpenPhone 65 indicates how full the queue is If attendants leave the terminal they sign off from the hunt group by means of a function key In contrast to Example 1 further ca...

Page 124: ...ver It is possible to configure the OpenCom 510foreachcompanyand define the extent to which the fea tures of the system may be used In brief the features of the multi company variant are as follows Up to five companies can be configured at the same time Every user of the OpenCom 510 is assigned to a company Each available trunk group is uniquely assigned to a company so that incoming external call...

Page 125: ...f correctly the existing trunk groups must be uniquely assigned to the companies see Assigning Trunk Groups starting on page 125 5 In the case of outgoing external calls the lines via which the members of a company can makea call must be defined see AllocatingRoutingCodesstarting on page 125 6 An exchange must be set up for each company so that the OpenCom 510 can correctly process statuses in whi...

Page 126: ...n the user groups for example the respective configuration is changed to the default company The name of the default com pany can be changed but the default company itself cannot be deleted Assigning Users For each user you must define the company to which they belong This assignment determines for exam ple which company telephone book the user has access to and which company specificconfiguration...

Page 127: ... 510 recognises this on the basis of the assignment between user groups and companies and on the basis of therouting codewith which a line of the trunk group was seized For more information please see the following section Allocating Routing Codes Routes are used for automatic and selective seizure of trunk groups or connections for external calls It is possible to seize a route by predial ling a ...

Page 128: ... this personal and central telephone books exist A personal telephone book is available for each user The central telephone book can beusedacross thecompaniesby all users of the OpenCom 510 The company telephone book is a central telephone book for the whole company It is only available to the users user groups who are as signed to this company You can also define whether the members of each user ...

Page 129: ...Com 510 can manage up to 2 000 entries in all telephone books in the central personal and com pany telephone books Making Calls Between Companies All users of the OpenCom 510 can make internal calls to one another irrespective of which company they belong to Calls between users from the different companies are there fore not subject to any restrictions Billing Charges per Company In the Costs Web ...

Page 130: ... the start mask and follow the program instructions Further instructions for various op tions that are available are given be low Setting up TAPI With a TAPI Telephony Application Programming Interface you can op erate a CTI application computer te lephony integration Here the CTI application uses the services of the OpenCom 510 with the help of the TAPI driver installed on a Windows PC Requiremen...

Page 131: ...n New 5 In the following dialogue you provide information for the new connection In the Connection name box you can enter a de scriptive name for the connec tion In the CTI server box you must enter the DNS name or the IP address of the OpenCom 510 Using the button you can search for this in the LAN In the boxes Username and Pass word you enter the user data of one of the users configured on the O...

Page 132: ...tion programming interface Win dows programs are able to access services and functions of an ISDN card With a network based CAPI the OpenCom 510 allows the use of ISDN functions also by PCs in which no ISDN card is integrated Requirements You require an active IP network connection between the PC and the telephone system Refer to the chap ter Configuration under Windows starting on page 73 if you ...

Page 133: ...th the right mouse key Select the Log on command from the menu Note In the subsequent dialogue you must log on NET CAPI first with the user user name and password for which you configured the CAPI tel ephone number in the User Man ager see Step 3 You will find further information on the working of the NET CAPI driver and CAPI application programs on the system CD Using the Systray Display You can ...

Page 134: ...e systray display logs on for the OpenCom 510 6 Right click on the systray display in the Start bar Select Configuration to call up the configuration dialogue Select Network Connections or Trunk Lines to produce a status dia logue Browser for OpenCTI You can simplify the daily use of the OpenCTI using the Web browser es pecially adapted for the OpenCom 510 Each time the work station is restarted t...

Page 135: ...the Configurator SYS Configuration System menu Click on Change 2 Under Internet time SNTP en ter the Time zone for which the time of the OpenCom 510 ap plies and whether summer time is allowed for Confirm this with Assign Configuring SNTP For various operating systems you can use one of the numerous SNTP programs offered for downloading on the Internet Configure the OpenCom 510 as an SNTP server f...

Page 136: ...the OpenCom 510 as the address of the LDAP server LDAP with Outlook Express You can configure and operate the LDAP directory service with Outlook ExpressTM a MicrosoftTM e mail pro gram as follows 1 Call up the Accounts command in the Tools menu TheInternetAccountsdialogue box will then open 2 Click on Add Select the Direc tory Service command from the pop up menu The Internet Connection Wiz ard d...

Page 137: ...interface on the OpenCom 510 Instructions on how to do this can be found in the section MS UPN2 8starting on page 66 2 Configure the RFP 21 23 in the Configurator using the PBX Configuration Ports Upn menu 3 Install the software of the USB DECT Box and then connect the USB DECT Box to your PC Fur ther information on this can be found in the corresponding chapter of the USB DECT Box manual which is...

Page 138: ...gurator menu NET Configuration Con nections ISP You can edit cre ate suitable filter lists for the In ternet access in the NET Configuration Safe Access menu 9 Configure the RAS access in the NET Configuration Connec tions RAS menu 10 Configure the communication network To do this follow the instructions in the correspond ing chapter of the USB DECT Box manual Do not enter the provider data though...

Page 139: ... of the OpenCom 510 Configuring PBX Ports This chart shows you the necessary steps for configuring ports and terminals Configuring Easy Access This chart guides you through TCP IP settings for the OpenCom 510 ConfiguringISPSettings These instructions support you in con figuring the Internet access Configuring RAS Settings This chart guides you through the configuration of the RAS set tings Configu...

Page 140: ...ernet E mail Yes Yes Yes Yes No Create the user groups and users Set the system data Select the access type Connect the S0 Upn and analogue devices and configure them Configure the call distribution scheme User Manager PBX Configuration Save data E Mail Configuration ISP Configuration LAN LAN Configuration RAS Configuration Easy Access Configuration LCR Configuration Configure the Least Cost Routi...

Page 141: ... Do you want to operate system telephones or DECT terminals Do you want to operate analogue terminals e g a fax machine Do you want to use a sensor contact on the OpenCom 510 e g for a door opener Do you want to run the OpenCount program Set the external S0 interfaces and enter the telephone numbers assigned by your network provider Set the access type multiterminal access and or system access Set...

Page 142: ...Do you have a DHCP server in your network Do you have a computer network Enter the address range for the RAS accesses Gateway address DHCP adresses Domain name Client computers are informed of this gateway address via DHCP as a gateway Enter the address range of the client computers in your network Enter the domain name This name is transferred to the client computers as the domain via DHCP Specif...

Page 143: ...er month Maximum idle time Filter list IN Filter list OUT Finished Gateway Yes No No Yes No Yes ConfigureT Online in NET Configuration Connections ISP Provider You will obtain the access data when you register Enter your provider s dial in data Do you want to configure a new Internet provider Specify the IP address of the DNS in the Internet Specify a standard POP server and a standard SMTP server...

Page 144: ...ights Select the filter lists Filter lists are created in NET Configuration Safe Access Specify how many simultaneous connections are possible via this access Select from PAP CHAP and CLID Activate the RAS access Configure the network settings for the OpenCom 510 Have you made the network settings for the OpenCom 510 Configure the RAS access of the OpenCom 510 NET Configuration Connections RAS NET...

Page 145: ...elephone number Enter the local IP address Enter the local network mask Specify the user name with which the remote LAN can access a destination Specify the password with which the remote LAN can access a destination Specify the telephone number of the remote LAN access Specify the IP address of the remote LAN Specify the network mask of the remote LAN Specify the user name with which the remote L...

Page 146: ...r Accounts NET Configuration E Mail Access Have you made the network settings for the OpenCom 510 Do you want to use e mail from the Internet Has an internal e mail server been configured in your LAN Do you want to be notified of e mails on your system telephones Have you stored the users to be notified Set the polling time periods Configure the network settings for the OpenCom 510 Configure your ...

Page 147: ...time NET Configuration Easy Access or Configure ISP User Manager User Accounts No No Yes Yes Do you have access to a mail server in your network or in the Internet Do you have created mail account polls in the User Manager User accounts Specify the time intervals in which the OpenCom 510 is to poll all mail accounts from the standard POP server Define the time windows in which the OpenCom 510 shou...

Page 148: ...ted the mains socket is supply ing output but the OpenCom 510 still does not function DANGER High voltage in side the device To make the sys temdead removethepowerplug from the socket Isthe 3 3V 42V LEDat thelitup If not contactyour servicecentreoran authorised dealer The AC adapter plug of the OpenCom 510 may be defective Question After restarting the OpenCom 510 nothing is indi cated on the disp...

Page 149: ...seize a trunk line Deactivate the corresponding S0 port in the Configurator PBX Con figuration S0 menu Question One of the telephones is not functioning at all Make sure the telephone has been properly connected Check also whether the appropriate porthasbeenconfiguredcorrectlyin the Configurator PBX Configura tion Ports menu Question It is not possible to makeexternalcallswithoneofthe telephones C...

Page 150: ...refer to the User Guide of your ISDN telephone Question It is not possible to con figure Call Distribution Outgoing for multi terminal access You have configured multi terminal access and system access in parallel All outgoing calls are therefore es tablished via system access and out going call distribution can be config ured for system access only Configurator Call Distribution Outgoing menu A s...

Page 151: ...ECT PP menu Question Is it possible toincrease the time for the enrolment proce dure You must manually enter the IPEI of theDECTdevice in theConfigurator The enrolment time is then in creased to one hour PBX Configura tion Ports DECT PP menu Question Another manufac turer s DECT device is not function ing Check whether the DECT device sup ports the DECT GAP standard In the Configurator also make s...

Page 152: ...er Enter the complete IP address of the OpenCom 510 along with the proto col identifier for example http 192 168 99 254 Check whether the browser has been configured for connection through a proxy server If so deacti vate the Connect through proxy server setting Question You have just config ured the OpenCom 510 via the net work Why is it not possible now to establish a remote data transfer networ...

Page 153: ...g the direct IP address If required change the domain setting in the NET Configuration Easy Access menu Question Why do some Internet services not work even though they can be used when dialling in directly via a modem Some Internet services require an active connection coming from the Internet But the configured filter rules prevent this Plus it is not pos sible to establish incoming Internet con...

Page 154: ...utgoing call distribu tion Configurator PBX Config uration Call Distribution Outgoing menu Indirectly via RAS access If the Internet is accessed indirectly via RAS the system administrator should make sure that permission has been given for Internet access via RAS Config urator Net Configuration Safe Access menu aninternalnumberisconfigured for RAS access Configurator Net Configuration Connec tion...

Page 155: ...28 Dimensions 4 5 height units 1 U 44 45 mm 19 frame in accordance with DIN 41494 Part 5 for installation in a 19 cabinet Number of slots 12 22 Cascadingoftwo19 frames Length of cable 50 cm 1 1 network cable connecting mas ter and slave 98 Number of channels 236 Modules MPS 1 AC power supply unit with AC DC converter 55 MC 1 3 central control module 57 MT S2M1 1 trunk module 60 MX S01 8 subscriber...

Page 156: ...online help provides an overview of the limits that should be observed when configuring the OpenCom 510 OpenCom 510 system configuration limits maximumnumberofports via module 2 1 x Ethernet 1 x V 24 MC 1 3 4 x S2M MT S2M1 1 24 x S0 for internal or external use MX S01 8 24 x Upn MS UPN1 8 24 x Upn MS UPN2 8 24 x a b MS A1 8 Systemconfigurationlimitsingeneral 2 Frames 1 CompactFlash card ...

Page 157: ...er Windows 9x 75 Loading software updates 84 Network card setup 75 Preconfiguration 82 RAS service 75 Remote configuration 82 Resetting the system data 84 Saving and loading the configuration 84 Serial port V 24 75 Starting the browser 77 System prerequisites 71 V 24 port 75 Configuration examples 86 Introduction to TCP IP 87 OpenCom 100 in a LAN with an IP enabled server 91 OpenCom 100 in a serve...

Page 158: ... a b 40 LAN 43 MS A1 8 68 MS UPN1 8 65 MS UPN2 8 66 MX S01 8 63 Overview 33 PCM 43 98 S0 34 37 S2M 60 Upn 38 V 24 6 Internet Access 7 Factory settings 13 Internet access 95 Costs 95 E mail 96 NAT 96 Web 95 ISDN L1 clock 101 L LAN port 43 LCR 106 LDAP 134 Linux 77 Log in procedure 132 M MacOS 77 MC 1 3 43 98 see Control module 57 MPS 1 AC see Power supply units 55 MS A1 8 68 MS S2M1 1 101 104 MS UP...

Page 159: ...7 Q Q SIG 103 R Remote configuration 82 Resetting system data 84 Routes 106 S S0 port 148 S0 ports 34 S0 ports internal 37 S2M 103 Safety 17 Saving and loading the configuration 84 Sensor See Intercom system 42 Slots 22 SNTP 133 Software updates loading 84 System access 5 102 System data resetting 84 Systray display 131 T Team functions Explanation of keys 110 Introduction 110 Team key 111 Telepho...

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Page 164: ...K DeTeWe Ltd 1 Frogmore Road Hemel Hempstead Herts HP3 9TG WWW http www detewe co uk Other countries DeTeWe AG Co Zeughofstrasse 1 D 10997 Berlin Germany WWW http www detewe de Subject to changes As of 06 2004 ...

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