Dell Inspiron 3650 Service Manual Download

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Inspiron 3650
Service Manual

Computer Model: Inspiron 3650

Regulatory Model: D19M

Regulatory Type: D19M002

Summary of Contents for Inspiron 3650

Page 1: ...Inspiron 3650 Service Manual Computer Model Inspiron 3650 Regulatory Model D19M Regulatory Type D19M002 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...chnical overview 12 Inside view of your computer 12 System board components 13 Removing the computer cover 15 Procedure 15 Replacing the computer cover 17 Procedure 17 Removing the front bezel 18 Prerequisites 18 Procedure 18 Replacing the front bezel 20 Procedure 20 Post requisites 20 Removing the memory modules 21 Prerequisites 21 Procedure 21 3 ...

Page 4: ...edure 30 Post requisites 30 Removing the 3 5 inch hard drive 31 Prerequisites 31 Procedure 31 Replacing the 3 5 inch hard drive 35 Procedure 35 Post requisites 35 Removing the 2 5 inch hard drives 36 Prerequisites 36 Procedure 37 Replacing the 2 5 inch hard drives 40 Procedure 40 Post requisites 40 Removing the optical drive 41 Prerequisites 41 Procedure 42 4 ...

Page 5: ...ery 50 Procedure 50 Post requisites 50 Removing the wireless card 51 Prerequisites 51 Procedure 52 Replacing the wireless card 54 Procedure 54 Post requisites 55 Removing the antenna modules 56 Prerequisites 56 Procedure 56 Replacing the antenna modules 59 Procedure 59 Post requisites 59 Removing the power button module 60 Prerequisites 60 Procedure 61 5 ...

Page 6: ... requisites 67 Removing the power supply unit 68 Prerequisites 68 Procedure 69 Replacing the power supply unit 72 Procedure 72 Post requisites 72 Removing the processor fan and heat sink assembly 73 Prerequisites 73 Procedure 74 Replacing the processor fan and heat sink assembly 76 Procedure 76 Post requisites 76 Removing the system board 77 Prerequisites 77 Procedure 77 6 ...

Page 7: ...w 81 Entering BIOS setup program 81 Clearing Forgotten Passwords 81 Prerequisites 82 Procedure 82 Post requisites 83 Clearing CMOS Settings 83 Prerequisites 83 Procedure 84 Post requisites 85 Flashing the BIOS 86 Getting help and contacting Dell 87 Self help resources 87 Contacting Dell 88 7 ...

Page 8: ...cumentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your ...

Page 9: ...ll is not covered by your warranty See the safety instructions that shipped with the product or at www dell com regulatory_compliance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm i...

Page 10: ... Plastic scribe 10 ...

Page 11: ...sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 11 ...

Page 12: ...fter working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Inside view of your computer 1 3 5 inch hard drive 2 2 5 inch hard drive 3 memory modules 2 4 graphics card 5 power supply 6 card retention bracket 7 processor fan and heat sink 12 ...

Page 13: ...cable connector HDD0 5 secondary hard drive data cable connector HDD3 6 hard drive data cable connector HDD2 7 SATA drive connector SATAP2 8 main power connector ATX1 9 coin cell battery BT1 10 CMOS jumper CMCLR1 11 password jumper PWCLR1 12 PCI e x16 slot SLOT2 13 PCI e x1 slot SLOT4 14 PCI e x1 slot SLOT1 15 chassis fan cable connector FANS1 16 processor socket 13 ...

Page 14: ...17 processor cover 18 processor fan cable connector FANC1 19 power connector ATX2 20 memory module slot DIMM1 21 memory module slot DIMM2 14 ...

Page 15: ...nd follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Remove the screws that secure the cover to the chassis 15 ...

Page 16: ...2 Slide the cover toward the back of the computer and lift the cover off the chassis 1 screws 2 2 computer cover 16 ...

Page 17: ...your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the cover over the chassis and slide it toward the front of the computer 2 Replace the screws that secure the computer cover to the chassis 17 ...

Page 18: ...de your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the computer cover Procedure 1 Place the computer in an upright position 2 Release the front bezel tabs by moving them outward 18 ...

Page 19: ...3 Gently rotate and pull the front bezel away from the chassis 1 front bezel tabs 4 2 front bezel clamps 3 3 front bezel 4 front panel slots 3 5 front panel 19 ...

Page 20: ...e your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align and insert the tabs on the front bezel into the slots on the front panel 2 Rotate the front bezel towards the chassis until the front bezel tabs snap into place Post requisites Replace the comput...

Page 21: ...g inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel Procedure 1 Lay the computer on its side with the side chassis facing up 21 ...

Page 22: ...he fingertips spread apart the securing clip at each end of the memory module slot until the memory module pops up CAUTION To prevent damage to the memory module hold the memory module by the edges Do not touch the components on the memory module 22 ...

Page 23: ...y module out of the memory module slot NOTE If the memory module is difficult to remove gently ease the memory module back and forth to remove it from the slot 1 securing clips 2 2 memory module 3 memory module slot 23 ...

Page 24: ... computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Ensure that the securing clips are extended away from the memory module slot 2 Align the notch on the memory module with the tab on the memory module slot 24 ...

Page 25: ... down until it snaps into position and the securing clips lock in place 1 memory module 2 securing clips 2 3 memory module slot 4 tab 5 notch 4 Close the side chassis 5 Place the computer in an upright position Post requisites 1 Replace the front bezel 2 Replace the computer cover 25 ...

Page 26: ...nd follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel 26 ...

Page 27: ...Procedure 1 Open the side chassis 1 side chassis 27 ...

Page 28: ...2 Open the card retention bracket 1 card retention bracket 28 ...

Page 29: ...3 Push the securing tab away from the graphics card grasp the card by its top corner and ease it out of the slot 1 tab 2 graphics card 3 slot 29 ...

Page 30: ...For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the graphics card with the slot on the system board 2 Place the card in the slot and press it down firmly until it snaps into place Ensure that the card is firmly seated in the slot 3 Rotate the card retention bracket towards the computer until it snaps into place 4 Close ...

Page 31: ...side your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel Procedure 1 Remove the screw that secures the hard drive assembly to the side chassis 31 ...

Page 32: ...2 Open the side chassis 1 screw 2 side chassis 3 Disconnect the data cable and the power cable from the hard drive 32 ...

Page 33: ...4 Slide the hard drive assembly out of the side chassis 1 power cable 2 data cable 3 hard drive 4 hard drive bracket 5 Remove the screws that secure the hard drive bracket to the hard drive 33 ...

Page 34: ...6 Lift the hard drive off the hard drive bracket 1 screws 4 2 hard drive 3 hard drive bracket 34 ...

Page 35: ...me page at www dell com regulatory_compliance Procedure 1 Place the hard drive in the hard drive bracket 2 Align the screw holes on the hard drive with the screw holes on the hard drive bracket 3 Replace the screws that secure the hard drive bracket to the hard drive 4 Slide the hard drive assembly into the side chassis 5 Connect the data cable and the power cable to the hard drive 6 Close the sid...

Page 36: ...r and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel 36 ...

Page 37: ...Procedure 1 Open the side chassis 1 side chassis 2 Disconnect the data cable and the power cable from the hard drive 37 ...

Page 38: ...he hard drive assembly and slide the hard drive assembly out of the side chassis 1 data cable 2 power cable 3 hard drive 4 hard drive bracket 4 Spread apart the hard drive bracket from one edge and lift the hard drive up 38 ...

Page 39: ...5 Spread apart the hard drive bracket to slide and remove the hard drive NOTE Note the orientation of the hard drive so that you can replace it correctly 1 hard drive 2 hard drive bracket 39 ...

Page 40: ...ices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure NOTE When replacing the hard drive follow the orientation of the hard drive when it was removed 1 Align the holes on the hard drive to the tabs on the hard drive bracket 2 Snap the hard drive into the hard drive bracket 3 Slide the hard drive assembly into the side chassis 4 Connect the data cable and powe...

Page 41: ...nd follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel 41 ...

Page 42: ...Procedure 1 Open the side chassis 1 side chassis 2 If a 3 5 inch hard drive is installed disconnect the data and power cables from the drive 42 ...

Page 43: ...able and the power cable from the optical drive 1 optical drive data cable 2 optical drive power cable 3 optical drive 4 Close the side chassis 5 Remove the screw that secures the optical drive assembly to the side chassis 43 ...

Page 44: ...6 Gently slide the optical drive assembly out of the optical drive bay through the front of the chassis 1 chassis 2 screw 3 optical drive assembly 44 ...

Page 45: ...at secure the optical drive bracket to the optical drive 1 screws 2 2 optical drive bracket 3 optical drive 8 Gently pull and disconnect the optical drive bezel from the optical drive 1 optical drive bezel 2 optical drive 45 ...

Page 46: ...cal drive bezel in to the optical drive 2 Align the screw holes on the optical drive bracket with the screw holes on the optical drive 3 Replace the screws that secure the optical drive bracket to the optical drive 4 Slide the optical drive module into the optical drive bay through the front of the chassis 5 Replace the screw that secures the optical drive assembly to the chassis 6 Open the side c...

Page 47: ...llow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites 1 Remove the computer ...

Page 48: ...Procedure 1 Open the side chassis 1 side chassis 48 ...

Page 49: ...2 Using a plastic scribe pry the coin cell battery out of its socket 1 securing clip 2 coin cell battery socket 3 coin cell battery 49 ...

Page 50: ...ur computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 With the positive side facing up insert the coin cell battery into the coin cell battery socket and snap the battery into place 2 Close the side chassis Post requisites 1 Replace the front bezel 2 Replace ...

Page 51: ...nd follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel 51 ...

Page 52: ...n the side chassis 1 side chassis 2 Remove the screw that secures the wireless card to the system board 3 Slide the wireless card bracket off the wireless card 4 Disconnect the antenna cables from the wireless card 52 ...

Page 53: ...5 Slide and remove the wireless card from the wireless card slot 1 wireless card slot 2 wireless card 3 screw 4 wireless card bracket 5 antenna cables 53 ...

Page 54: ...low the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the notch on the wireless card with the tab on the wireless card slot 2 Slide the wireless card at an angle into the wireless card slot 3 Connect the antenna cables to the wireless card 4 Slide the wireless card br...

Page 55: ...s the wireless card to the system board 1 wireless card slot 2 wireless card 3 notch 4 antenna cables 5 wireless card bracket 6 screw 6 Close the side chassis Post requisites 1 Replace the front bezel 2 Replace the computer cover 55 ...

Page 56: ...uter After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel 3 Remove the wireless card Procedure 1 Remove the antenna cables from the routing guides on the side chassis 56 ...

Page 57: ...e the antenna cables through the routing holes on the side chassis Slide the white cable through the lower slot and the black cable through the upper slot 1 routing holes 2 antenna cables 3 Close the side chassis 57 ...

Page 58: ... Using a plastic scribe gently pry the antenna modules off the side chassis NOTE Note the location of the antenna modules so that you can replace them correctly 1 antenna modules 2 2 antenna cables 2 58 ...

Page 59: ... safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Adhere the antenna modules to the side chassis 2 Open the side chassis 3 Slide the antenna cables through the routing holes on the side chassis Slide the white cable through the lower slot and the black cable through the upper slot 4 Route the antenna cables through the routing guides P...

Page 60: ...r and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel 60 ...

Page 61: ...Procedure 1 Open the side chassis 1 side chassis 2 Disconnect the power button cable from the system board For more information see System board components 61 ...

Page 62: ...3 Press down the tab on the power button and slide it out of the chassis 1 power button cable 2 tab 3 power button module 62 ...

Page 63: ...r working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the power button into its socket 2 Connect the power button cable to the system board 3 Close the side chassis Post requisites 1 Replace the front bezel 2 Replace the computer cove...

Page 64: ...efore working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the computer cover Procedure 1 Lay the computer on its side with the side chassis facing up 64 ...

Page 65: ...2 Open the side chassis 1 side chassis 3 Disconnect the chassis fan cable from the system board For more information see System board components 65 ...

Page 66: ...4 Remove the screws that secure the chassis fan to the chassis 1 screws 4 2 chassis fan 3 chassis fan cable 5 Remove the chassis fan from the chassis 66 ...

Page 67: ...e your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the chassis fan with the screw holes on the chassis 2 Replace the screws that secure the chassis fan to the chassis 3 Connect the chassis fan cable to the system board 4 Close the side chassis 5 Place the computer in an upright position P...

Page 68: ... and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel 68 ...

Page 69: ...Procedure 1 Open the side chassis 1 side chassis 2 Press the securing clips and disconnect the power cables from the system board For more information see System board components 69 ...

Page 70: ...e power cables from the routing guides 1 power cables 2 2 securing clips 2 3 routing guides 2 4 Remove the screws that secure the power supply unit to the chassis 5 Press the clamp and release the power supply unit from the chassis 70 ...

Page 71: ...6 Slide and lift the power supply unit off the chassis 1 clamp 2 chassis 3 power supply unit 4 screws 3 71 ...

Page 72: ...est practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the power supply towards the back of the chassis 2 Align the screw holes on the power supply unit with the screw holes on the chassis 3 Replace the screws that secure the power supply unit to the chassis 4 Route the power cables through the routing guide and connect the power cables to the...

Page 73: ...r computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer c...

Page 74: ... chassis 1 side chassis 2 Disconnect the processor fan cable from the system board For more information see System board components 3 Remove the screws that secure the processor fan and heat sink assembly to the system board 74 ...

Page 75: ...4 Lift the processor fan and heat sink assembly off the computer 1 processor fan cable connector 2 captive screws 4 3 processor fan 4 processor fan cable 75 ...

Page 76: ... working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the processor fan and heat sink assembly over the processor 2 Replace the screws that secure the processor fan and heat sink assembly with the screw holes on the system board 3 Connect the processor fan cable to the system board 4 Close the si...

Page 77: ... Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace the system board Prerequisites 1 Remove the computer cover 2 R...

Page 78: ...ay from the system board 1 chassis fan cable 2 power cable 3 routing guide 4 lighting cable 5 drive power cable 6 optical drive data cable 7 hard drive data cable 8 power cable 3 Remove the screws that secure the system board to the chassis 78 ...

Page 79: ...4 Lift the system board at an angle and remove it from the computer 1 screws 8 2 system board 79 ...

Page 80: ...er you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Procedure 1 Align the screw holes on the system board with the screw holes on the chassis 2 Gently place the system board onto the chassis 3 Replace the screws that secure the system boa...

Page 81: ...or restart your computer 2 During POST when the DELL logo is displayed watch for the F2 prompt to appear and then press F2 immediately NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it and then press F2 If you press F2 before the F2 prompt this keystroke is lost If you wait too long and the operating system logo appears cont...

Page 82: ...the front bezel Procedure 1 Open the side chassis 1 side chassis 2 Remove the jumper plug from the default jumper pins and connect it to the password jumper pins NOTE For more information on the location of the jumper pins see System board components 82 ...

Page 83: ... Settings WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remo...

Page 84: ... the side chassis 1 side chassis 2 Remove the jumper plug from the default jumper pins and connect it to the CMOS jumper pins NOTE For more information on the location of the jumper pins see System board components 84 ...

Page 85: ...conds and then replace the jumper plug in its original location 1 jumper plug 2 default jumper pins 3 CMOS jumper pins 4 Close the side chassis Post requisites 1 Replace the front bezel 2 Replace the computer cover 85 ...

Page 86: ...have the Service Tag use the auto detect feature or manually browse for your computer model 4 Click Drivers downloads 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click Download File to download the latest version of the BIOS for your computer 8 Save the file and once the download is complete navigate to the folder where you saved the BIOS updat...

Page 87: ...ows 8 1 and Windows 10 In Windows search type Help and Support and press Enter Accessing help in Windows 7 Click Start Help and Support Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on www dell com support Learn about you...

Page 88: ...see www dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 88 ...

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