Dell G2723HN User Manual Download

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Model: G2723HN
Regulatory model: G2723HNt

Dell 27 Gaming Monitor
-G2723HN

User’s Guide

Summary of Contents for G2723HN

Page 1: ...Model G2723HN Regulatory model G2723HNt Dell 27 Gaming Monitor G2723HN User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2022 03 Rev A00 ...

Page 3: ...cal characteristics 16 Environmental characteristics 17 Pin assignments 18 Plug and Play 20 LCD monitor quality and pixel policy 20 Ergonomics 21 Handling and moving your display 23 Maintenance guidelines 24 Cleaning your monitor 24 Setting up the monitor 25 Connecting the stand 25 Using the tilt 28 Connecting your monitor 29 Organizing your cables 30 Securing your monitor using Kensington lock op...

Page 4: ...e menu system 37 OSD warning messages 47 Locking the rear panel control buttons 50 Setting the maximum resolution 51 Troubleshooting 52 Self test 52 Built in diagnostics 54 Common problems 55 Product specific problems 57 Appendix 58 FCC notices U S only and other regulatory information 58 Contacting Dell 58 EU product database for energy label and product information sheet 58 ...

Page 5: ...ed to operate with the AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Do not subject the monitor to severe vibration or high impact conditions For example do not place the monitor inside a car trunk Unplug the monitor when it is going to be left unused for an extended period o...

Page 6: ...If any component is missing contact Dell For more information see Contact Dell NOTE Some components may be optional and may not ship with your monitor Some features may not be available in certain countries Display Stand riser Stand base VESA cover Power cable varies by country DisplayPort cable DisplayPort to DisplayPort ...

Page 7: ...About your monitor 7 HDMI cable Quick Start Guide Safety Environmental and Regulatory Information ...

Page 8: ...ch as FPS MOBA RTS SPORTS or RPG and 3 additional game modes to personalize your preferences Power and OSD buttons lock Security lock slot Stand lock 0 3 W in Standby Mode NVIDIA G SYNC Compatible Certification and AMD FreeSync Premium Technology minimizes graphic distortions like screen tearing and stuttering for smoother fluid gameplay Premium Panel Exchange for peace of mind Optimize eye comfor...

Page 9: ... and controls Front view 1 Label Description Use 1 Power LED indicator To turn the monitor on or off Solid white light indicates the monitor is turned on and functioning normally Blinking white light indicates the monitor is in Standby Mode ...

Page 10: ...rom the monitor 4 Joystick Use it to control the OSD menu 5 Function buttons For more information see Operating the monitor 6 Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warran...

Page 11: ...nect your computer with the HDMI cable shipped with your monitor 4 HDMI port HDMI 2 Connect your computer with the HDMI cable shipped with your monitor 5 DisplayPort Connect to your computer with the DisplayPort cable shipped with your monitor 6 Headphone port Connect the headphones to the monitor WARNING The possible long term effect of listening to audio at high volume through the headphones may...

Page 12: ...ical 178 typical Brightness 350 cd m typical Contrast ratio 1000 to 1 typical Display screen coating Anti glare treatment of the front polarizer 3H hard coating Backlight LED edgelight system Response Time Gray to Gray 5 ms Fast mode 2 ms SuperFast mode 1 ms Extreme mode NOTE In Extreme mode slight artifacts may be encountered due to overdriving for fast speed and responsiveness Use Super Fast Fas...

Page 13: ...ey features Security Security lock slot cable lock sold separately At panel native only under Custom Mode preset Resolution specifications Model G2723HN Resolution specifications HDMI DisplayPort Maximum preset resolution 1920 x 1080 at 165 Hz Horizontal scan range 30 kHz to 200 kHz Vertical scan range 48 Hz to 165 Hz Video display capabilities HDMI DisplayPort alternate mode 480p 60Hz 576p 50Hz 7...

Page 14: ...1 50 VESA 800 x 600 37 88 60 32 40 00 VESA 800 x 600 46 88 75 00 49 50 VESA 1024 x 768 48 36 60 00 65 00 VESA 1024 x 768 60 02 75 03 78 75 MAC 1152 x 864 67 50 75 00 108 00 CVT 1280 x 800 49 70 59 80 83 50 VESA 1280 x 1024 64 00 60 00 108 00 VESA 1280 x 1024 79 98 75 03 135 00 VESA 1680 x 1050 65 92 59 95 146 25 CVT 1920 x 1080 67 50 60 00 148 50 1920 x 1080 137 26 120 00 285 50 1920 x 1080 166 59...

Page 15: ...9 2021 and EU 2019 2013 2 Max brightness and contrast setting 3 Pon Power consumption of On Mode measured with reference to Energy Star test method TEC Total energy consumption in kWh measured with reference to Energy Star test method This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you...

Page 16: ... on cables that are not shipped with your Dell monitor DisplayPort 1 8 m cable HDMI 1 0 m cable Dimensions with stand Height 454 08 mm 17 88 in Width 611 60 mm 24 08 in Depth 183 19 mm 7 21 in Dimensions without stand Height 363 41 mm 14 31 in Width 611 60 mm 24 08 in Depth 63 14 mm 2 49 in Stand dimensions Height 198 67 mm 7 82 in Width 221 49 mm 8 72 in Depth 183 19 mm 7 21 in Weight Weight with...

Page 17: ...nic Free glass and Mercury Free for the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating 5 to 90 non condensing Altitude Operating 5 000 m 16 404 ft maximum Non operating 12 192 m 40 000 ft maximum Thermal dissipation 146 72 BTU hour maximum 70 63 BTU hour On Mode ...

Page 18: ... pin side of the connected signal cable Pin number 20 pin side of the connected signal cable 1 ML3 n 11 GND 2 GND 12 ML0 p 3 ML3 p 13 CONFIG1 4 ML2 n 14 CONFIG2 5 GND 15 AUX CH p 6 ML2 p 16 GND 7 ML1 n 17 AUX CH n 8 GND 18 Hot Plug Detect 9 ML1 p 19 Return 10 ML0 n 20 DP_PWR ...

Page 19: ... signal cable 1 TMDS DATA 2 11 TMDS CLOCK SHIELD 2 TMDS DATA 2 SHIELD 12 TMDS CLOCK 3 TMDS DATA 2 13 CEC 4 TMDS DATA 1 14 Reserved N C on device 5 TMDS DATA 1 SHIELD 15 DDC CLOCK SCL 6 TMDS DATA 1 16 DDC DATA SDA 7 TMDS DATA 0 17 DDC CEC Ground 8 TMDS DATA 0 SHIELD 18 5 V POWER 9 TMDS DATA 0 19 HOT PLUG DETECT 10 TMDS CLOCK ...

Page 20: ...or settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the monitor LCD monitor quality and pixel policy During the LCD monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display qual...

Page 21: ... stretches to relieve tension in the neck arm back shoulders during the breaks Make sure that the monitor screen is at eye level or slightly lower when you are sitting in front of the monitor Adjust the tilt of the monitor its contrast and brightness settings Adjust the ambient lighting around you such as overhead lights desk lamps and the curtains or blinds on nearby windows to minimize reflectio...

Page 22: ...obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard monitor screen at or below eye level monitor and keyboard positioned directly in front of the user feet flat on the floor wrists relaxed and flat ...

Page 23: ...all cables from the monitor Place the monitor in the original box with the original packing materials Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor When lifting or moving the monitor ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage When transporting the mo...

Page 24: ...o clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened soft cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notic...

Page 25: ... only for the stand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To set up the monitor stand 1 Align and place the stand riser on the stand base 2 Open the screw handle at the bottom of the stand base and turn it clockwise to secure the stand assembly 3 Close the screw hand...

Page 26: ...e back of the monitor 5 Insert the stand riser bracket into monitor groove until it snaps into place 4 5 NOTE Before connecting the stand assembly to the display ensure that the front flap is opened to allow space for the assembly 6 Open the monitor protective cover and install the VESA cover ...

Page 27: ... 27 7 Hold the stand riser and lift the monitor carefully then place it on a flat surface NOTE Hold the stand riser firmly when lifting the monitor to avoid any accidental damage 8 Lift the protective cover from the monitor ...

Page 28: ...or If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand Tilt With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle 5 21 NOTE The stand assembly is not pre installed when the monitor is shipped from the factory ...

Page 29: ...used NOTE Route the cables through the cable management slot before connecting them NOTE Do not connect all the cables to the computer at the same time NOTE The images are for the purpose of illustration only The appearance of the computer may vary To connect your monitor to the computer 1 Turn off your computer 2 Connect the DisplayPort HDMI cable from your monitor to the computer 3 Turn on your ...

Page 30: ... the monitor Connecting the DP cable DP DP Organizing your cables After attaching all necessary cables to your monitor and computer see Connecting your monitor for cable attachment organize all cables as shown above ...

Page 31: ... bottom of the monitor See Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the lock may vary ...

Page 32: ...itor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To remove the stand 1 Place a flat cushion or a sitting mat near the edge of a table and place the monitor on it with the display facing down 2 Press the stand down to access to the stand release button 3 Use a long screwdriver to press the release latch 4 Wh...

Page 33: ...e monitor on a soft cloth or cushion on a stable flat table 2 Remove the monitor stand see Removing the monitor stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall For more information see the documentation that is shipped with the wall mounting kit ...

Page 34: ...justments 1 Press the joystick button to launch the OSD main menu 2 Move the joystick up down left right to toggle between options 3 Press the joystick button again to confirm the settings and exit Joystick Description When the OSD menu is on press the button to confirm the selection or save the settings When the OSD menu is off press the button to launch the OSD main menu See Accessing the menu s...

Page 35: ... decreases down the parameters of selected menu item Using the rear panel controls Use the control buttons on the rear of the monitor to access the OSD menu and shortcut keys 1 2 3 4 5 The following table describes the rear panel buttons Rear panel button Description 1 Menu Use the Menu button to launch the on screen display OSD and select the OSD menu See Accessing the menu system 2 Exit To exit ...

Page 36: ...y Brightness Contrast To directly access the Brightness Contrast adjustment sliders When you press any of these buttons excluding the joystick button the OSD status bar appears to display the current settings of some OSD functions Dell 27 Gaming Monitor G2723HN Standard Preset Modes On AMD FreeSync Fast Response Time 0 Dark Stabilizer ...

Page 37: ...Personalize Others Brightness Contrast Game Display Input Source Audio Hue Saturation Reset Game Game Enhance Mode Preset Modes Response Time AMD FreeSync Premium Dark Stabilizer FPS Standard RPG MOBA RTS SPORTS Game 1 Game 2 Game 3 Standard Loads the monitor s default color settings This is the default preset mode FPS Loads color settings ideal for First Person Shooter FPS games MOBA RTS Loads co...

Page 38: ...u Personalize Others Brightness Contrast Game Display Input Source Audio Hue Saturation Reset Game Game Enhance Mode Preset Modes Response Time AMD FreeSync Premium Dark Stabilizer Off Frame Rate Timer Display Alignment Off Select Off to disable the functions under Game Enhance Mode Timer Enable or disable the timer at the upper left corner of the display The timer shows the time elapsed since the...

Page 39: ...enarios The higher the value 0 to 3 the more visible the display image will be in dark environment Dell 27 Gaming Monitor G2723HN Menu Personalize Others Brightness Contrast Game Display Input Source Audio Hue Saturation Reset Game Game Enhance Mode Preset Modes Response Time AMD FreeSync Premium Dark Stabilizer 0 Hue This feature can shift the color of the video image to green or purple This is u...

Page 40: ...factory defaults Brightness Contrast Adjusts the brightness and contrast of the display Dell 27 Gaming Monitor S2723HN Menu Personalize Others Brightness Contrast Game Display Input Source Audio 75 75 Brightness Brightness adjusts the luminance of the backlight minimum 0 maximum 100 Move the joystick up to increase the brightness level Move the joystick down to decrease the brightness level Contra...

Page 41: ...1 or HDMI 2 input when you are using the HDMI connector Press the joystick button to confirm the selection HDMI 2 Auto Select Turn on the function to allow the monitor to automatically scan for available input sources Press the joystick button to confirm the selection Reset Input Source Resets your monitor s Input Source settings to the factory defaults Display Use the Display menu to adjust image...

Page 42: ...put Source Audio Input Color Format Aspect Ratio Reset Display Sharpness YCbCr RGB Sharpness This feature can make the image look sharper or softer Move the joystick up and down to adjust the sharpness from 0 to 100 Reset Display Resets all settings under the Display menu to the factory defaults Audio Dell 27 Gaming Monitor G2723HN Menu Personalize Others Brightness Contrast Game Display Input Sou...

Page 43: ...Reset Menu Timer 20 English 20s Language Set the OSD display to one of eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by moving the joystick up or down min 0 max 100 Timer OSD Hold Time Sets the length of time the OSD remains active after you press a button Move the joystick t...

Page 44: ... On Mode Reset Personalization Shortcut key 1 Allows you to choose a feature from Preset Modes Game Enhance Mode AMD FreeSync Premium Dark Stabilizer Brightness Contrast Input Source Aspect Ratio or Volume and set it as a shortcut key Shortcut key 2 Shortcut key 3 Power Button LED Allows you to select On in On Mode Off in On Mode or Off in On Standby Mode to set the power LED indicator to save ene...

Page 45: ...t Select Display Info Displays the monitor s current settings DDC CI DDC CI Display Data Channel Command Interface allows you to adjust features such as brightness and color balance of your monitor using software installed on your computer You can disable this feature by selecting Off Enable this feature for best user experience and optimum performance of your monitor Dell 27 Gaming Monitor G2723H...

Page 46: ... Display Info LCD Conditioning On Firmware Service Tag Reset Others Factory Reset Firmware Displays the firmware version of your monitor Service Tag Displays the Service Tag of your monitor The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information NOTE The Service Tag is also printed on a label located at the back of...

Page 47: ...requency ranges addressable by this monitor The recommended mode is 1920 x 1080 NOTE The message that appears on the monitor varies based on the type of input cable used You can see the following message before the DDC CI function is disabled The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function Yes No G2723HN Dell 27 Gaming Monitor ...

Page 48: ...vice Press any key on the keyboard or move the mouse or wake it up If there is no display press the monitor button again to select the correct input source If either DisplayPort HDMI 1 and HDMI 2 input is selected and the corresponding cable is not connected a floating dialog box as shown below appears G2723HN The display will go into Standby mode in 4 minutes www dell com G2723HN No DP Cable Dell...

Page 49: ...Operating the monitor 49 G2723HN The display will go into Standby mode in 4 minutes No HDMI 2 Cable Dell 27 Gaming Monitor www dell com G2723HN ...

Page 50: ... or power button 1 2 3 4 5 To lock the button s 1 Press and hold Button 5 for four seconds a menu appears on the screen 2 Select one of the following options Menu Buttons Choose this option to lock all OSD menu buttons except the power button Power Button Choose this option to lock the power button only Menu Power Buttons Choose this option to lock all the buttons on the rear panel control To unlo...

Page 51: ...tings window select Display 3 If you have more than one monitor connected ensure to select G2723HN 4 Click the Display resolution dropdown list and select 1920 x 1080 5 Click keep changes If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to htt...

Page 52: ... the computer To ensure proper self test operation remove all digital and the analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown b...

Page 53: ...o appears during normal system operation if the video cable becomes disconnected or damaged 5 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly ...

Page 54: ...ss and hold Button 5 for four seconds until a menu appears on the screen 4 Using the joystick control highlight the Diagnostics option and press the joystick button to start the diagnostics A gray screen is displayed 5 Observe if the screen has any defects or abnormalities 6 Toggle the joystick once again until a red screen is displayed 7 Repeat steps 5 and 6 until the screen displays in green blu...

Page 55: ... Turn off the monitor and turn it on again Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at https www dell com pixelguidelines Stuck on Pixels LCD screen has bright spots Turn off the monitor and turn it on again Pixel that is permanently off is a natural defect that can occur i...

Page 56: ...des in the Game menu OSD depending on the application Adjust the Gain Offset Hue Saturation values under Custom Color in the Game menu OSD Change the Input Color Format to RGB or YCbCr YPbPr in the Color menu OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen Set the s...

Page 57: ...ss and hold the fourth button the Brightness Contrast shortcut key by default below the joystick button for 4 seconds to unlock No Input Signal when user controls are pressed No picture the LED light is white Check the signal source Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Recon...

Page 58: ...and service options Availability varies by country and product and some services may not be available in your area To get online monitor support content See https www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Go to https www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right cor...

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