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Dell Chromebook 13 - 7310 
Disassembly and Reassembly Guide

Warning: This manual is intended for use by a Dell Certified Technician. 
Damage due to servicing that is not authorized by Dell is not covered by 
your warranty. Read and follow the safety instructions that came with the 
product.

Summary of Contents for Chromebook 13-7310

Page 1: ...Reassembly Guide Warning This manual is intended for use by a Dell Certified Technician Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...Chassis Front Non Touch Features on the front of the Dell Chromebook 13 7310 are as follows Front View Features and Locations 1 Webcam LED ...

Page 4: ...t the Status LED refer to the Chassis LED page Touch Features on the front of the Dell Chromebook 13 7310 are as follows Front View Features and Locations 1 Webcam 2 Microphones 3 LCD Display 4 Power Button 5 Keyboard 6 Touch Pad 7 Status LED NOTE For more information about the Status LED refer to the Chassis LED page ...

Page 5: ... Left View Features and Locations 1 USB 2 0 2 Security Cable Slot Noble Lock Chassis Right Features on the right of the Dell Chromebook 13 7310 are as follows Right View Features and Locations 1 DC in Jack 2 HDMI 3 USB 3 0 4 Universal Audio Jack 5 Micro SD Card Slot Chassis Bottom ...

Page 6: ... The table lists the definition of the status LED light Battery Status LED Status LED light Description Off AC powered charge level higher than 96 White AC powered charge level less than 96 charging Off Battery powered charge level higher than 14 Off Battery powered charge level less than 14 machine in S5 Amber Battery powered charge level less than 14 machine in S0 or S3 Blinking Amber Battery er...

Page 7: ...products the sensitivity to static damage is now higher than in previous Dell products for this reason some previously approved methods of handling parts are no longer applicable WARNING Do not use an ESD grounding strap when working on the internal parts of a monitor like the CRT because the stored voltage is extremely harmful There are two recognized types of ESD damage catastrophic and Intermit...

Page 8: ...orting a static sensitive component place it in an anti static container or packaging Insulator Elements It is critical to keep ESD sensitive devices away from internal parts which are insulators and are often highly charged These are elements such as plastic heat sink casings DIMM lying on an insulator part plastic heat sink shroud Unacceptable DIMM kept separate from the insulator part Acceptabl...

Page 9: ...en you lift offsetting the force of the load 4 Lift with your legs not your back 5 Keep the load close The closer it is to your spine the less force it exerts on your back 6 Keep your back upright whether lifting or setting down the load Do not add the weight of your body to the load Avoid twisting your body and back 7 Follow the same techniques in reverse to set the load down Tools Required A set...

Page 10: ...Bottom Cover ...

Page 11: ...nk above and select Save Target As or Save Link As Bottom Cover Disassembly Steps 1 Pre Removal Instructions Before removing the Bottom Cover 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 2 Establishing i...

Page 12: ...3 Remove the eleven screws securing the bottom cover 4 Gently pry loose the bottom cover beginning from the hinge area and remove the bottom cover from the system ...

Page 13: ...eps 1 Align and attach the bottom cover onto the system chassis beginning from the front of the system 2 Push the edges of bottom cover into the chassis clips until it is fully engaged 3 Tighten the eleven screws to secure the bottom cover ...

Page 14: ...tional visual reference Offline video To download please right click on the link above and select Save Target As or Save Link As Battery Disassembly Steps 1 Pre Removal Instructions Before removing the Battery 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and...

Page 15: ...2 Establishing image 3 Disconnect the battery cable from system board 4 Remove the four screws securing the battery ...

Page 16: ...5 Remove the battery from the system 6 Disconnect the battery cable from the battery ...

Page 17: ...7 Complete ...

Page 18: ...tall the pre removal part s in descending order Battery Validation Steps 1 Power up the system 2 Click on the bottom right corner of the Chrome OS desktop area to check battery status M 2 SSD M 2 SSD Disassembly Video The following video contains the brief disassembly procedure for use by the learner as an additional visual reference Offline video To download please right click on the link above a...

Page 19: ...dware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery 2 Establishing image 3 Remove the single screw securing the M 2 SSD ...

Page 20: ...4 Remove the M 2 SSD from the system board 5 Complete ...

Page 21: ... 3 Reinstall the pre removal part s in descending order M 2 SSD Validation Steps 1 Power on the system and ensure system completes the POST and booting up cycle WLAN Card WLAN Card Disassembly Video The following video contains the brief disassembly procedure for use by the learner as an additional visual reference ...

Page 22: ...oval Instructions Before removing the WLAN Card 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery 2 Establishing image ...

Page 23: ...3 Remove the single screw securing the WLAN bracket 4 Remove the WLAN bracket from the system ...

Page 24: ...5 Disconnect any antennas that may be connected to the WLAN card ...

Page 25: ...6 Remove the WLAN card from the system board 7 Complete ...

Page 26: ...securing the WLAN card in place 5 Reinstall the pre removal part s in descending order WLAN Card Validation Steps 1 Power on the system and verify if it is able to detect any wireless networks in the surrounding area I O Board with Cable I O Board with Cable Disassembly Video The following video contains the brief disassembly procedure for use by the learner as an additional visual reference ...

Page 27: ...oval Instructions Before removing the I O Board with Cable 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery 2 Establishing image ...

Page 28: ...3 Disconnect the I O board cable from the system board 4 Remove the single screw securing the I O board in place ...

Page 29: ...5 Lift up and remove the I O board 6 Disconnect the I O board cable from the I O board ...

Page 30: ...able to the I O board 2 Place the I O board into the system and ensure it engages in place 3 Tighten the single screw to secure the I O board in place 4 Connect the I O board cable to the system board and secure the latch 5 Reinstall the pre removal part s in descending order ...

Page 31: ...ence Offline video To download please right click on the link above and select Save Target As or Save Link As CPU Fan Disassembly Steps 1 Pre Removal Instructions Before removing the CPU Fan 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devic...

Page 32: ...2 Establishing image 3 Disconnect the fan cable from the system board ...

Page 33: ...4 Remove the two screws securing the fan in place 5 Lift up and remove the fan ...

Page 34: ...6 Complete ...

Page 35: ...its connector on the system board 4 Reinstall the pre removal part s in descending order CPU Fan Validation Steps 1 Power on the system and ensure there s no warning error message appear during POST Heat Sink Heat Sink Disassembly Video The following video contains the brief disassembly procedure for use by the learner as an additional visual reference ...

Page 36: ...eat Sink 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover and Battery 2 Establishing image 3 Loosen the four captive screws 1 2 3 4 securing the heat sink in place ...

Page 37: ...4 Lift up and remove the heat sink 5 Complete ...

Page 38: ...ce 3 Reinstall the pre removal part s in descending order Heat Sink Validation Steps 1 Power on the system and ensure there is no fan warning error message appears during POST DC in Jack DC in Jack Disassembly Video The following video contains the brief disassembly procedure for use by the learner as an additional visual reference ...

Page 39: ...oval Instructions Before removing the DC in Jack 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery 2 Establishing image ...

Page 40: ...3 Disconnect the DC in cable from the system board 4 Remove the single screw securing the DC in cable in place ...

Page 41: ...5 Lift up and remove the DC in jack from the system 6 Complete ...

Page 42: ... its connector on the system board 4 Reinstall the pre removal part s in descending order DC in Jack Validation Steps 1 Power on the system with AC adapter plugged in and ensure the system powers up properly Speakers Speakers Disassembly Video The following video contains the brief disassembly procedure for use by the learner as an additional visual reference ...

Page 43: ...oval Instructions Before removing the Speakers 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery 2 Establishing image ...

Page 44: ...3 Disconnect the 1 touchpad cable 2 LED board cable and 3 speaker cable from the system board 4 Lift up and remove both speakers from the system ...

Page 45: ...akers into its compartment on the system 2 Re route the speaker cable into the routing channel 3 Connect the speaker cable LED board cable and touchpad cable into their connectors on the system board 4 Reinstall the pre removal part s in descending order ...

Page 46: ...or Save Link As System Board Disassembly Steps 1 Pre Removal Instructions Before removing the System Board 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery M 2 SSD WLAN Card...

Page 47: ...2 Establishing image 3 Disconnect the 1 fan cable 2 I O board cable 3 touchpad cable 4 keyboard backlight cable 5 LED board cable 6 speaker cable 7 DC in cable and 8 eDP cable from the system board ...

Page 48: ...s original designated location on the system board top right screw The hardware write protect screw needs to be removed in order for the RMA Shim to successfully write VPD Vendor Product Data e g Serial Number Keyboard Part Code Service Tag Asset Tag Model Name Region else Shop Floor Tests would fail If the hardware write protect screw was previously removed for Shop Floor Tests please re insert t...

Page 49: ...6 Lift up and remove the system board 7 Complete ...

Page 50: ...ble to secure it 4 Connect the eDP cable DC in cable speaker cable LED board cable keyboard backlight cable touchpad cable I O board cable and fan cable to their connectors on the system board 5 Reinstall the pre removal part s in descending order System Board Validation Steps 1 Power on the system to ensure system completes the POST and booting up cycle Keyboard Keyboard Disassembly Video The fol...

Page 51: ...removing the Keyboard 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery M 2 SSD WLAN Card CPU Fan Heat Sink System Board 2 Establishing image ...

Page 52: ...3 Remove the thirty seven screws securing the keyboard to the palmrest 4 Lift up and remove the keyboard from the palmrest ...

Page 53: ... Keyboard Reassembly Steps 1 Place the keyboard onto the palmrest 2 Tighten the thirty seven screws to secure the keyboard in place 3 Reinstall the pre removal part s in descending order Keyboard Validation Steps ...

Page 54: ...fline video To download please right click on the link above and select Save Target As or Save Link As LCD Assembly Disassembly Steps 1 Pre Removal Instructions Before removing the LCD Assembly 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached de...

Page 55: ...2 Establishing image 3 Release the antennas from the routing channel ...

Page 56: ...4 Remove the four screws securing the LCD assembly to the system 5 Gently open the palmrest ...

Page 57: ...6 Separate the palmrest from the LCD assembly 7 Complete ...

Page 58: ...n the four screws to secure the LCD hinges 4 Re route the antenna cables to the routing channel 5 Reinstall the pre removal part s in descending order LCD Assembly Validation Steps 1 Close the LCD to ensure it can be closed properly 2 Power on the system and ensure display can be seen on the LCD screen Hinge Cover Hinge Cover Disassembly Video The following video contains the brief disassembly pro...

Page 59: ...ng the Hinge Cover 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery M 2 SSD WLAN Card CPU Fan Heat Sink System Board LCD Assembly 2 Establishing image ...

Page 60: ...3 Use a plastic scribe to gently pry the hinge cover off the LCD assembly 4 Complete ...

Page 61: ...install the pre removal part s in descending order Hinge Cover Validation Steps 1 Physically look at the edges of the hinge cover Make sure it is aligned properly and no gaps should be seen on all edges LCD Bezel LCD Bezel Disassembly Video The following video contains the brief disassembly procedure for use by the learner as an additional visual reference ...

Page 62: ... LCD Bezel 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery M 2 SSD WLAN Card CPU Fan Heat Sink System Board LCD Assembly Hinge Cover 2 Establishing image ...

Page 63: ...3 Gently pry the LCD bezel beginning from the bottom of the bezel 4 Remove the LCD bezel from the LCD assembly ...

Page 64: ...el Reassembly Steps 1 Align and place the LCD bezel on the LCD assembly 2 Press down gently on all sides until the latches clip into place 3 Reinstall the pre removal part s in descending order LCD Bezel Validation Steps ...

Page 65: ...n the link above and select Save Target As or Save Link As Camera Disassembly Steps 1 Pre Removal Instructions Before removing the Camera 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom ...

Page 66: ...3 Disconnect the camera cable 4 Use a plastic scribe to gently pry the camera off the LCD cover ...

Page 67: ...5 Complete ...

Page 68: ...cation and ensure it is working properly LCD Hinges LCD Hinges Disassembly Video The following video contains the brief disassembly procedure for use by the learner as an additional visual reference Offline video To download please right click on the link above and select Save Target As or Save Link As LCD Hinges Disassembly Steps 1 Pre Removal Instructions Before removing the LCD Hinges 1 During ...

Page 69: ...t the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery M 2 SSD WLAN Card CPU Fan Heat Sink System Board LCD Assembly Hinge Cover LCD Bezel 2 Establishing image 3 Remove the three screws securing the left LCD hinge to the LCD cover ...

Page 70: ...4 Remove the left LCD hinge 5 Release the antenna cables from the right LCD hinge hook ...

Page 71: ...6 Remove the three screws securing the right LCD hinge to the LCD cover 7 Remove the right LCD hinge ...

Page 72: ... the LCD hinges into their respective compartments in the LCD cover 2 Tighten the six screws to secure the LCD hinges to the LCD cover 3 Re route the antenna cables on the right LCD hinge hook 4 Reinstall the pre removal part s in descending order ...

Page 73: ...ase right click on the link above and select Save Target As or Save Link As LCD Panel Disassembly Steps 1 Pre Removal Instructions Before removing the LCD Panel 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outle...

Page 74: ...2 Establishing image 3 Remove the four screws securing the LCD panel to the LCD assembly ...

Page 75: ...4 Carefully flip over the LCD panel 5 Peel off the adhesive tape securing the eDP cable ...

Page 76: ...6 Unlock the metal clip securing the eDP connector 7 Disconnect the eDP cable ...

Page 77: ...8 Remove the LCD panel from the LCD assembly ...

Page 78: ...9 Complete ...

Page 79: ...Reinstall the pre removal part s in descending order LCD Panel Validation Steps 1 Power on the system and ensure the display outputs correctly eDP Cable eDP Cable Disassembly Video The following video contains the brief disassembly procedure for use by the learner as an additional visual reference Offline video To download please right click on the link above and select Save Target As or Save Link...

Page 80: ...ny telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery M 2 SSD WLAN Card CPU Fan Heat Sink System Board LCD Assembly Hinge Cover LCD Bezel LCD Panel 2 Establishing image 3 Peel open the silver tape ...

Page 81: ...4 Peel open the cloth tape 5 Release the eDP cable from the routing channel ...

Page 82: ...6 Disconnect the camera cable 7 Remove the eDP cable from the LCD cover ...

Page 83: ...8 Complete ...

Page 84: ...e removing the LCD Cover 1 During installation or removal of any hardware always ensure all data is backed up properly 2 Disconnect any telephone network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery M 2 SSD WLAN Card CPU Fan Heat Sink System Board LCD Assembly Hinge Cover LCD Bezel Camera LCD Hing...

Page 85: ...one network or USB cables from the computer 3 Disconnect the computer and all attached devices from their electrical outlets 4 Remove the Bottom Cover Battery M 2 SSD WLAN Card I O Board with Cable CPU Fan Heat Sink DC in Jack Speakers System Board Keyboard 2 After you ve completed the pre removal parts what s left would be the palmrest as shown below The palmrest assembly includes the touchpad an...

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