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JDLink™ Modular

Telematics Gateway 4G LTE,

Service ADVISOR™ Remote,

and Ethernet Switch

*OMPFP15955*

OPERATOR'S MANUAL

JDLink™ Modular Telematics Gateway

4G LTE, Service ADVISOR™ Remote,

and Ethernet Switch

OMPFP15955 ISSUE F6

(ENGLISH)

CALIFORNIA

Proposition 65 Warning

Diesel engine exhaust and some of its constituents

are known to the State of California to cause cancer,

birth defects, and other reproductive harm.

If this product contains a gasoline engine:

WARNING

The engine exhaust from this product contains

chemicals known to the State of California to cause

cancer, birth defects or other reproductive harm.

The State of California requires the above two warnings.

Additional Proposition 65 Warnings can be found in this manual.

John Deere Ag Management Solutions

PRINTED IN U.S.A

Summary of Contents for JDLink

Page 1: ...haust and some of its constituents are known to the State of California to cause cancer birth defects and other reproductive harm If this product contains a gasoline engine WARNING The engine exhaust from this product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm The State of California requires the above two warnings Additional Propos...

Page 2: ...customers who operate and maintain their equipment as described in this manual The warranty is explained on the warranty certificate or statement which you should have received from your dealer This warranty provides you the assurance that John Deere will back its products where defects appear within the warranty period In some circumstances John Deere also provides field improvements often withou...

Page 3: ...ms Union EAC 20 9 System Overview Modular Telematics Gateway Theory of Operation 30 1 Customer Owned SIM 30 2 Satellite Module Theory of Operation 30 2 Data Collection 30 3 JDLink Functions 30 4 Satellite Module Service Level 30 5 Component Overview Components 40 1 Modular Telematics Gateway 40 1 Cellular GPS and Wireless Antenna 40 2 Wireless Antenna 40 3 Satellite Module and Antenna 40 3 Etherne...

Page 4: ...P R O O F P R O O F Contents ii 062816 PN 2 ...

Page 5: ...88 Follow Safety Instructions Carefully read all safety messages in this manual and on your machine safety signs Keep safety signs in good condition Replace missing or damaged safety signs Be sure new equipment components and repair parts include the current safety signs Replacement safety signs are available from your John Deere dealer There can be additional safety information contained on parts...

Page 6: ...installed Fix damage immediately Replace worn or broken parts Remove any buildup of grease oil or debris On self propelled equipment disconnect battery ground cable before making adjustments on electrical systems or welding on machine On towed implements disconnect wiring harnesses from tractor before servicing electrical system components or welding on machine TS218 UN 23AUG88 Use Steps and Handh...

Page 7: ... operating the machine Position the display according to the installation instructions Ensure that the device is secured and does not obstruct the driver s view or interfere with the machine operating controls Do not become distracted by the display Stay alert Pay attention to the machine and surrounding environment Do not change settings or access any functions that require prolonged use of the d...

Page 8: ...s equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different fr...

Page 9: ... indicated Antenna types not included in this list having a gain greater than the maximum gain indicated for that type are strictly prohibited for use with these devices PFA10877 PFA10878 PFA10879 PFA10880 PFA10881 PFA10882 PFA10883 MTG 4G LTE High Performance Antenna PFA10889 PFA10890 PFA10891 PFA10896 MTG 4G LTE Low Profile Antenna GPS GSM Wireless Antenna Omnidirectional GPS L1 1575 2 MHz Frequ...

Page 10: ...P R O O F P R O O F Regulatory and Compliance Information AE77568 00001F9 19 28JUN16 2 2 PC22800 UN 28JUN16 Bluetooth is a trademark of Bluetooth SIG 20 3 062816 PN 10 ...

Page 11: ...ion CCC A Class Statement Modular Telematics Gateway 4G LTE NOTE This is a Class A product In a Domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Toxic or Hazardous Substances or Elements Disclosure The Environment Friendly Use Period EFUP marked on this product refers to the safety period of time in which the product is...

Page 12: ... B Last Two Numbers of Year of Manufacture C Week Number of Calendar Year of Manufacture PC17568 UN 16AUG13 Product Label Example PC17574 UN 16AUG13 Date Code Example Identify Date Code Ethernet Switch Use the date code on the product label to identify the date of manufacture DOM A YY B identifies the last two numbers of the year of manufacture WW C identifies the week number of calendar year of m...

Page 13: ...the following standards and or other normative documents Article Title of Standard Health Safety Art 3 1 a EN 60950 1 2005 2nd Edition AM 1 2009 1999 519 EC EMC Art 3 1 b EN 301 489 1 v1 9 2 EN 301 489 3 v1 4 1 EN 301 489 7 v1 3 1 Spectrum Art 3 2 EN 301 511 v9 0 2 EN 301 908 1 v5 2 1 EN 300 440 1 v1 4 1 Name and address of the person in the European Community authorized to compile the technical c...

Page 14: ...tle Engineering Manager Ag Management Solutions Manufacturing unit Phoenix International Corporation DXCE01 UN 28APR09 EC Declaration of Conformity Deere Company Moline Illinois U S A The person named below declares that Products John Deere Ethernet Switch fulfills all relevant provisions and essential requirements of the following directives Directive Number Certification Method Electromagnetic C...

Page 15: ...ntial requirements of the following directives Directive Number Certification Method Radio and Telecommunications Terminal Equipment R TTE 1999 5 EC Annex III Name and address of the person in the European Community authorized to compile the technical construction file Brigitte Birk Deere Company European Office John Deere Strasse 70 Mannheim Germany D 68163 Place of declaration Kaiserslautern Ger...

Page 16: ...P R O O F P R O O F Regulatory and Compliance Information Continued on next page AE77568 00001AE 19 24FEB16 1 3 Customs Union EAC PC22192 UN 24FEB16 PC20930 UN 11MAR15 20 9 062816 PN 16 ...

Page 17: ...P R O O F P R O O F Regulatory and Compliance Information Continued on next page AE77568 00001AE 19 24FEB16 2 3 PC22193 UN 24FEB16 PC20931 UN 16MAR15 20 10 062816 PN 17 ...

Page 18: ...P R O O F P R O O F Regulatory and Compliance Information AE77568 00001AE 19 24FEB16 3 3 PC22194 UN 24FEB16 PC20932 UN 16MAR15 20 11 062816 PN 18 ...

Page 19: ...such as coverage maps and guidance lines between multiple machines Remote Service Capabilities MTG supports remote service capabilities Service ADVISOR Remote is a tool for a dealer technician to service other machine controllers using the MTG Operator accepts the download and installation procedures MTG controller receives firmware updates remotely from John Deere that do not require operator or ...

Page 20: ... website shows that machine missed a call One hour after the failed call MTG escalates call to satellite module If MTG is set for a daily call in completes a call and moves out of cellular coverage with no red alerts or immediate calls required the next call attempt is in 24 hours It can take 25 hr before message is received or sent to machine Calls over satellite signal are marked with a satellit...

Page 21: ... signifies the purchaser s agreement that John Deere and John Deere dealers may collect use and disclose the Machine Data as outlined in John Deere s Machine Data Policy www JohnDeere com MachineDataPolicy Purchasers may remove dealers or John Deere s access to Machine Data via the Deere Telematics website JDLink Deere com However removal of John Deere s access to Machine Data will prevent the pur...

Page 22: ...led e mail report Engine Hours Usage and Remote Display Access reports can be requested as e mail reports Alerts Ultimate Utilization Ultimate Fuel and Maintenance reports can be scheduled to be e mailed to up to five recipients at a specified frequency Service ADVISOR Remote Service ADVISOR Remote SAR allows dealer technician to remotely access diagnostic trouble code information create readings ...

Page 23: ... from the MTG There are currently nine data items that are common across John Deere agricultural machines regardless of service level with satellite access capability These are listed below To confirm that the Satellite Module is calling in and the MTG has a satellite configuration check the website On the Terminal Setup tab both the Communication and Last Call In should show a satellite icon A Fu...

Page 24: ... functionality PC22020 UN 15JAN16 Modular Telematics Gateway Controller Bluetooth is a trademark of Bluetooth SIG NOTE The two cellular connectors A on the Modular Telematics Gateway MTG are interchangeable The MTG utilizes coaxial TNC connectors for both the GPS and cellular In order to prevent incorrect connections the connectors use opposing plugs and receptacles The GPS connector B is a TNC pl...

Page 25: ...ation error since last startup X Solid Red Internal error replace MTG X Bluetooth is a trademark of Bluetooth SIG Cellular GPS and Wireless Antenna The two antennas are High Performance Provides the highest gain longest range and best performance Low Profile Has a shorter physical height than High Performance antenna Each antenna has four separate coaxial cables two for cellular one for GPS and on...

Page 26: ... PC12694 UN 19JUL10 Satellite Module The Satellite Module utilizes a single coaxial TNC connector for the antenna The connector is a TNC receptacle The matching connector is integrated into the antenna cable There are two LED indicators on the end for the Satellite Module The power indicator is on the left A and the network available indicator on the right B The power indicator LED Green glows whe...

Page 27: ...autopolarity and autocrossing Ethernet switch conforms with protection class IP67 protection against shock and foreign particles dust proof water protection protected against the effects at temporary immersion in water This device offers an IP based Quality of Service QoS function NOTE Ethernet Switch is not a required component of the JDLink System If equipped this device is intended to allow Eth...

Page 28: ...etup as an administrator This is also the same user name that the customer uses to access www stellarsupport com If the customer does not have a Stellar Support profile the dealership will need contact information to create the profile Equipment Name This is the JDLink ZXLink terminal or machine name the dealer will be transferring into the customer account New Transferred Terminal Once the dealer...

Page 29: ...ftware payload updates in the computer industry SAR enables John Deere to deliver updated software remotely using onboard JDLink hardware Remote programming gives John Deere the ability to update software to enhance machine performance This capability can be used to reprogram most machine controllers The user actively participates with the dealer in this process by downloading and installing the s...

Page 30: ...5 MENU button PC12671 UN 21JUL10 Remote Updates Menu Button Download Updates On the Remote Software Updates page the operator can either reject A or download B the new software Pressing the Download Software B button will start the download process This process will continue in the background and normal machine operation can continue A Reject Download Button B Download Software Button C Install So...

Page 31: ...en downloaded and it is ready for installation a message will appear on the display Press the accept button to go to the Remote Software Updates page Software installation can take up to 40 minutes Pressing the cancel button enables you to update the software at a later time if desired PC12692 UN 27JUL10 Update Ready for Install 70B 3 062816 PN 31 ...

Page 32: ...functions including lights may become inoperable during reprogramming To avoid injury ensure the vehicle is in a safe location and configuration before reprogramming Do not reprogram near public roadways or in active work sites Once prompted accept the terms and conditions and then follow the on screen instructions If there is a problem during the install process the system will try a second insta...

Page 33: ...urn off or remove accessories that are unnecessary Check battery voltage and recharge battery if necessary Communication Fault The software installation cannot be completed because of a communications fault Turn key off and then back to on Then retry software installation Contact a John Deere dealer if communication cannot be established Remote Software Updates button is not on display NOTE Remote...

Page 34: ...nse Agreement does not convey to you any title or interest in or to the Software but only a limited right of use revocable in accordance with the terms of this License Agreement You agree that you will not a reverse assemble reverse compile modify or otherwise translate the Software or attempt to defeat the copyright protection and application enabling mechanisms therein b copy or reproduce the So...

Page 35: ...rmless from and against all claims demands proceedings injuries liabilities losses or costs and expenses including reasonable legal fees brought by any third party against any such persons arising from or in connection with your use of the Software regardless of whether such losses are caused wholly or partially by any negligence breach of contract or other fault of an Indemnified Party 11 Costs o...

Page 36: ...der the German Product Liability Act liability for assuming a specific guarantee or liability for culpably caused personal injuries c You are required to take all reasonable measures to avoid and reduce damages in particular to make back up copies of the Software and your computer data subject to the provisions of this Agreement 17 Representations of Licensee BY ACCEPTING THIS AGREEMENT YOU A ACKN...

Page 37: ...ee 3 67657 Kaiserslautern Germany Federal Republic of Germany Kaiserslautern Germany Other The John Deere entity identified for the location of your Machine on www JDLink com The John Deere entity identified for the location of your Machine on www JDLink com The John Deere entity identified for the location of your Machine on www JDLink com 70B 9 062816 PN 37 ...

Page 38: ... 10JUN11 1 1 Electrical Specifications Modular Telematics Gateway and Satellite Module Input Voltage The voltage range for switched and unswitched power 9 32VDC Fuse recommendations The device should be protected with a 10A fuse maximum 90 1 062816 PN 38 ...

Page 39: ...tage 40 4 Overview 40 4 G Getting Started 70A 1 J JDLink Functions 30 4 Overview 30 1 Setup 70A 1 Theory of Operation 30 1 S Safety Steps and Handholds Use Steps and Handholds Correctly 05 2 Service ADVISOR Remote Download Updates 70B 2 Install Updates 70B 3 Overview 70B 1 Reprogramming 70B 1 70B 5 Terms and Conditions 70B 6 Theory of Operation 70B 1 Troubleshooting 70B 5 Vehicle Compatibility 70B...

Page 40: ...P R O O F P R O O F Index Index 2 062816 PN 2 ...

Page 41: ...c oil flow diagrams and wiring diagrams Some products have separate manuals for repair and diagnostic information Some components such as engines are available in a separate component technical manual EDUCATIONAL CURRICULUM including five comprehensive series of books detailing basic information regardless of manufacturer Agricultural Primer series covers technology in farming and ranching Farm Bu...

Page 42: ...P R O O F P R O O F John Deere Service Literature Available SERVLIT 2 062816 PN 42 ...

Page 43: ...ervice Department to locate and correct troubles quickly to save you time and money TS101 UN 23AUG88 Well Trained Technicians School is never out for John Deere service technicians Training schools are held regularly to be sure our personnel know your equipment and how to maintain it Result Experience you can count on TS102 UN 23AUG88 Prompt Service Our goal is to provide prompt efficient care whe...

Page 44: ...P R O O F P R O O F John Deere Service Keeps You On The Job IBC 2 062816 PN 44 ...

Page 45: ...P R O O F P R O O F John Deere Service Keeps You On The Job IBC 3 062816 PN 45 ...

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