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Summary of Contents for LabelWriter BC

Page 1: ...m STAR ...

Page 2: ...printer How to load and change labels How to installWindows print drivers see 2 below 2 Next to install theAddressMate software open the AddressMate manualand follow the directions covering the installationand use of the software AddressMate will prompt you to install your Windows print drivers near the end of its installation You can refer to Appendix E in your Labelwriter User Manual or Appendix...

Page 3: ...inters Includes Setting Up Your Printer Loading Labels Maintenance Troubleshooting Ordering More Labels Printer Specifications Development Tools Installing Windows Print Drivers Using Labelwriter With 3rd Party Software Costar Corporation 599 West PutnamAvenue Greenwich CT 06830 ...

Page 4: ...res for a Class B digital device pursuantto Part I5 of the FCC Federal Reorient or relocatethe receivingantenna Increasethe separation betweenthe equipment and the receiver Connect the equipmentinto an outlet on a circuit different from that to Use shieldedcables to connect this device to computers Consult the dealer or an experiencedradiom technician for help You mayfind helpfulthe following book...

Page 5: ...maintenance 1 1 Exterior maintenance 12 Interior maintenance 12 Clearing label jams 13 Troubleshooting 13 IRQ settings 13 Printer isn t getting power 14 Printer is on but doesn t print 15 Self test works but printer still doesn t print from application 15 How t o correct poor print quality 16 Chapter 3 Ordering More Labels 17 Appendix A Printer and Serial Interface Specifications 19 Appendix B War...

Page 6: ...e repacking easy if you ever need to ship the printer Now let s take inventory Do you have what you need Having unpacked your Labelwriter printer it s a good idea to check now to see that you have all the pieces You should find the following items shown in Figure I I Labelwriter XL XL Plus BC or BC Plus printer Serial cable Power transformer Roll of labels User manual Check carefully to see if any...

Page 7: ... you might consider Be sure there s enough room around the printer to allow labels to flow out freely Avoid placingthe printer in areas where sudden severe changes in temperature and humidity occur Avoid areas with direct sunlight dust and grease Pick a clean area Select a steady source of electricity and check for other appli ances which may be usingthe same circuit Copiers heaters air conditione...

Page 8: ...eral The cover is easily opened when changing label rolls Power light The power light glows green when the printer is turned on Itflashes when there is something wrong with the printer such as when the printer runs out of labels Onloff button The on off button turns the printer on and off Form feed button The form feed button advances the roll of labels one label each time you press the button Lab...

Page 9: ...nnect the transformer t o a standard grounded outlet Locatingprinter controls The printer controls allow you to turn the printer on and off and advance the label roll Refer t o Figure 1 3 to locate the following printer controls on your Labelwriter printer The On Off Button The On Off power button is the left button on the front panel of the printer Once you have the power cord plugged in push the...

Page 10: ... 4 Plug the power transformer into a standard grounded outlet Connectingthe serial cable Your printer and computer communicate through the special serial cable that comes with your Labelwriter The cable has a telephone like connector at one end that plugs into the back of the Labelwriter and two serial connectors at the other end a DB9 and DB25 connector Your PC will use one or the other of these ...

Page 11: ... adapter cable This cable is available direct from Costar Ask for part 60606 Installingthe label guide The label guide should be installed if you are using a Labelwriter with standard address labels or other narrow labels The label guide insures that narrow labels feed properly r Note The Labelwriter XL and BC have II wide print heads and can only print on narrow labels up to I I wide address labe...

Page 12: ...the Label Guide as shown Diagram 3 6 Find the two small black vertical strips Diagram 4 located near the top center of the black well closest to the label tear bar 7 Position the Label Guide aligning the opening between the black strips and press down firmly The small knob on the narrow end of the opening should click into place 8 Replace spindle 9 Remember t o remove the Label Guide when using la...

Page 13: ... much easier 4 Refer to Figure 1 5 while following these instructions For nar row labels remove the right half of the label spindle and put the labels on the label spindle so that the end feeds from the bottom of the roll Reconnect the right half of the spindle with the label roll snugly secured between the circular plates of the spindle If you re usingwide labels remove the right half of the labe...

Page 14: ...n the top edge of the printer freeing both hands to help with getting the label feeding started 7 Push the end into the slot until you feel a slight resistance Continue pushinggently The label feed motor will grab the end and carry the labels through the printer and out the exit slot stopping automatically at the end of the first label If the motor stops turning while you re still in the process o...

Page 15: ...e used roll Follow these instructions t o remove a used roll of label I Leave the printer turned on Open the cover Depending on the label size you are using the last label on the roll may be connected to the corrugated core by a piece of tape If it is use scissors to cut the label between the roll and the label feed slot 2 Press the Form Feed button on the printer s front panel and hold it in as t...

Page 16: ...rinter maintenance is quick and easy with the Labelwriter printer There s no set schedule for maintenance simply perform the appropriate maintenance when you see that it s needed The Labelwriter printer can be easily cleaned usingjust a few simple items Use these items as often as needed to keep your printer clean and in good working order You ll need these items 0 lint free cloth 0 isopropyl alco...

Page 17: ... Avoid productscontainingammonia for cleaning the printer or plastic cover 3 Take a minute to clean the work area around the Labelwriter There are probably a few labels new and used layingaround 4 Reconnect the power cord and turn the printer on Interior maintenance The printer s top cover will keep out most of the dust and dirt which accumulates in operating areas However it is still a good idea ...

Page 18: ...d data to a device through the use of an address much in the same way a postman delivers a letter to your home usingyour street address Ifyou want to send mail from your home you put the mail in your mailbox and raise the red flag The postman sees the red flag and picks up your mail The computer does the same thing with a flag called IRQ Interrupt Request When the computer sees an IRQ it goes to t...

Page 19: ... most often conflicts in the port settings are the cause of your problem An installed device such as a mouse modem network card or sound card can interfere with the Labelwriter XL printer Check each of these devices to ensure there is no conflict with IRQ and address You may need the assistance of your computer dealer or MIS Manager to do this for you Printer isn t getting power The onloff light o...

Page 20: ...he labels and retry the self test Ifthe on off LED is flashing and labels are loaded this indicates that the labels are jammed You should remove the labels look for jammed or crimped labels and then reload the labels accord ing to the instructions in chapter I The on off light also flashes when you reach the end of a roll of labels Load a new roll and the light will stop flashing Self test works b...

Page 21: ...Costar sells IO packs of cleaning cards for 9 95 part 6060 I Printer doesn t print on right side of label Remember that the Labelwriter XL and BC only have I I wide print heads inside Even though they will feed wider labels they will only print on the left side of those labels The XL Plus and BC Plus contain wider 2 25 print heads so they print all the way across large labels XL BC I wide print he...

Page 22: ...documents and then select the Label Sheet of your choice Or call our Customer Service Department at 800 426 7827 or 203 661 9700 Ifyou need a special label size material or adhesive a description of our custom label program is also available on the Faxlnfo system Or you can call Costar Customer Service Costar labels are available from computer resellers catalogs and direct from Costar Standard siz...

Page 23: ...x 2 75 IO0 or 400 per roll Video Cassette Spine White 75 x 5 88 200 per roll Top White I 88x 3 06 300 per roll Audio Cassette White I 63 x 3 5 350 per roll SyQuest Cartridge White Removableadhesive I 97 x 4 5 250 per roll 8mm Video White 2 up format 38 x2 83 700 per roll DC2 I20 Tape Cartridge White Removableadhesive 2 I3 x 2 75 400 per roll Name Badge paper stock not a label White 2 25 3 5 300 pe...

Page 24: ...ser definable Maximum paper handling 300 feet of thermal paper 1200 of labels Standard Interface Bidirectional serial RS232 using transmit receive and ground Protocol is XON XOFF or CTS I9 2K baud 8 data bits no parity Can connect t o parallel LPT port with parallelt o serial converter PaW60606 Dimensions 4 x 6 x 7 WHD Weight I 4 pounds Print head life Exceeds I7 miles of paper Power requirements ...

Page 25: ...GND Red 4 7 5 DTR Black 5 20 4 DSR White 6 6 6 DBSS Pin No CTS 8 DSR 6 GND 5 DTR 4 TX 3 RX 2 cable R J l l 3 2 1 DB25S Pin No 5 CTS 6 DSR 7 GND 20 DTR 2 TX __e_ 3 RX Yellow RX Figure A I Serial cable pin specificationsand wiring chart ...

Page 26: ...ties express or implied and in no event is Costar Corporation liable for consequential or incidental damage incurred by the user Service In order to claim warranty coverage dated proof of purchasefor the Labelwriter printer is required Contact CoStars technical support department at 203 66 1 9700 between 9am and 5pm Eastern time A technical support specialistwill ask you to describe the problem an...

Page 27: ...ty come with a 90 day warranty made as authorized by you Repairs not covered under warranty are billable and will only be On site repair option Costar offers replacement parts including printheads for resellers and end users who want to make their own repairs Please call Technical Support for details Out of warranty repairs Repairs made t o out of warranty printers are billable and will only be ma...

Page 28: ...s and bar codes on one label Mix portrait and landscape modes on the same label Costar also makes ASCII versions of the Labelwriter which bring fast high quality desktop label printing to virtually all computing environments These new printers are called the Labelwriter ASCII and Labelwriter SE200 and both are available with I and 2 25 wide print heads The ASCII models include 4 built in fonts in ...

Page 29: ...star offers a Battery Pack for the Labelwriter printers This Battery Pack turns any Labelwriter model into a portable printer For more information call our Faxlnfo system at 800 350 6280and request documnent 550 I o r call customer service ...

Page 30: ...e Software PLEASE NOTETHAT THE LABELWRITER XL PRINT DRIVER WORKS WITH THE LABELWRITER XL XL PLUS BC A N D BC PLUS Follow these instructions for Windows 3 I From the Main Program Group double click on the Control Panel icon Then double click on the Printers icon Rmters I Color Fonts Pork Mouse e ced Keyboards You will see a list of your installed printers Click on the ADD button DeFault Printer HP ...

Page 31: ...n Then click OK Insert unlisted updated or vendor provided printer driver dirk in Windows will search the disk and bring up a list of drivers Select the driver called Costar Labelwriter XL and click OK After a few seconds the driver will be installed and will appear on the screen in the Installed Printers section Click on the name Costar Labelwriter XL under the Installed Printers section Now you ...

Page 32: ... Port Not Present LPT3 Local Port Not Present Localport Timeouts seconds Device Not Sclected 1Transmission Retry E l XIEast Printing Direct to port Then click on the Settings button Make sure the settings are set as follows Baud rate 19200 Data Bits 8 Parity None Stop Bits I Flow Control XON XOFF IBaud Rate 1 1 9 2 0 0 1 Data Bits Parily Stop Bits Flow Control Xon f Xoff Then Click on OK OK and CL...

Page 33: ... Start menu in Windows 95 select Settings and then Printers from the Settings submenu Double click on the Add Printer icon to bring up the Add Printer Wizard Click on the Next button Select the Local Printer option and then click on the Next button ...

Page 34: ...ith your Labelwriter Disk 2 if you have AddressMate Software into your floppy drive A or drive B and make sure you type in the right drive letter in this screen Then click on the OK button and you will see the name Labelwriter XL on the screen This means that Windows 95 has located the driver This is the right driver for your XL XL Plus BC and BC Plus Then simply click on the Next button ...

Page 35: ...19200 Set Data bits to 8 Set Partity to None Set Stop Bits t o I Set Flow Control to XON XOFF Then click on the OK button You will see the name Labelwriter XL in this screen This is cor rect whether you are using an XL XL Plus BC or BC Plus Leave the NObutton clicked on the lower part of your screen Then click on the Next button ...

Page 36: ... Double click the Print Manager 3 Select Create Printer I from the Printer menu 4 In the Printer Name window create a name for the printer you are installing 5 Next t o the Driver window click the down arrow Select Other 6 This is the Install Driver window Type the drive or directory where the Costar driver is located This will most likely be A or 6 Click OK when finished 7 This is the Select Driv...

Page 37: ...The setting should be set as follows I9200 baud 8 data bits no parity I stop bit Xon Xoff flow control Note you can also use Hardware flow control 13 Click the Advanced button Unless you are well versed with the changes Windows N T will make t o your system we DO N O T RECOMMEND changingthe COM window the BASE window or the IRQ window W e DO recommend that you have FIFO disabled unchecked Click OK...

Page 38: ... purchase you will probablyfind the latest group of templates and instructions on their use on the same disk that contains the Costar Printer Drivers For example if you purchased a Labelwriter bundled with AddressMate software the templates can be found on Disk 2 Drivers and Utilities The newest templates and instructions are also available on our BBS at 203 66 1 6292 For Lotus Organizer download ...

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