Cortelco COLLEAGUE 2220 Owner'S Instruction Manual Download | Manualshive

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Summary of Contents for COLLEAGUE 2220

Page 1: ...OWNER S INSTRUCTION MANUAL CALLER ID TYPE II 2 LINE MULTI FEATURE TELEPHONE MODEL 2220 ...

Page 2: ...THIS PAGE HAS BEEN LEFT BLANK INTENTIONALLY ...

Page 3: ...LEPHONE We want you to know all about your new Colleague Telephone howtoinstallit thefeaturesitprovides andtheservicesyoucanexpect from its use We have included this information in your Owner s InstructionManual PLEASE READ BEFORE INSTALLING AND USING YOUR NEW TELEPHONE EQUIPMENT i ...

Page 4: ...ii THIS PAGE HAS BEEN LEFT BLANK INTENTIONALLY ...

Page 5: ... YOUR PHONE 8 RECEIVING A PHONE CALL 8 PLACING A PHONE CALL 8 SPEAKERPHONE BUTTON 8 DURATION COUNTER 9 AUTOMATIC MEMORY 9 TO STORE A NUMBER IN MEMORY 9 TO DIAL A PHONE NUMBER IN MEMORY 9 VOLUME BUTTON 9 REDIAL PAUSE BUTTON 9 HOLD BUTTON 10 FLASH BUTTON 10 CALL WAITING DISPLAY 10 MUTE BUTTON 11 RINGER VOLUME 11 CONFERENCE BUTTON 11 TONE BUTTON 11 HEADSET COMPATIBLE 12 CONTRAST BUTTON 12 DATA PORT 1...

Page 6: ...NG KEYPADTO ENTER NAME 13 USING THE CALLER ID FUNCTION 14 MESSAGE LIGHT 14 MESSAGED WAITING 14 RECEIVING CALLS 15 REVIEWING CALLS 15 CALLER LIST 16 DELETING CALLS 16 CALLBACK 16 DIAL OPTIONS BUTTON 17 MESSAGE ERROR 18 NO DATA SENT 18 PRIVATE CALLS 18 UNKNOWN CALLER 19 TELEPHONE SERVICE PROBLEMS 20 IN CASE OF POWER FAILURE 21 MAINTENANCE INFORMATION 21 REPAIR OF YOUR TELEPHONE 22 THE FCC WANTS YOU ...

Page 7: ...e product 6 Use only the type power source indicated on the label If you are not sure of the type power supply to your home consult your dealer or local power company 7 Do not place any objects on the telephone line cord Do not locate the telephone where the line cord will be walked on 8 Do not block or cover ventilation slots and openings in the bottom of the telephone The openings should never b...

Page 8: ... servicing to qualified service personnel under the following conditions When the line cord is frayed or plugs damaged If liquid has been spilled into the telephone If the telephone has been exposed to rain or water If the telephone does not operate properly by following the operating instructions Adjust only those controls covered by the operating instructions Improper adjustment of other control...

Page 9: ... machine Use the existing line cord supplied to connect the LINE jack of your answering machine to the wall modular line jack Use the new line cord supplied to connect the telephone jack of your new Caller IDphone to the PHONE jack of your answering machine Set your answering machine to answer the phone after 2 or more rings 3 Follow the procedure Setting Up Your Unit to set up your unit 4 Place t...

Page 10: ...ove the switch to the position marked 90V For 24V PBX Message Waiting Indication move the switch to the position marked 24V If connecting directly to telephone lines move the switch to the center OFF position 4 Replace and secure the directory cover by placing the directory cover on and moving the holding clip down Warning Setting this switch in a position other than OFF can cause this phone to fu...

Page 11: ... case 4 Place the handset on the base FACTORYPRESETS To ensure your telephone works properly you must set the following options correctly before using your phone To begin the setting sequence press OPTIONS button The following table shows you the factory default settings for your unit Display Setting Language English Area Code 4Area Codes No Setting Access Code Flash 600ms Line 1 Line 2 Line 1 Ton...

Page 12: ...TER 2ND CODE will be displayed for programming b Use the same procedure as in step 1 to program the 2ND 3RDand 4TH area codes c The DOWN button can be used as a skip feature For example if there are only two area codes to be programmed when ENTER 3RD CODE and ENTER 4TH CODE appear press theDOWN button to confirm and the screen will display the next setting option 3 When SET ACCESS CODE appears ent...

Page 13: ...utton to select PULSE The check mark moves to the selection you have made b Press DOWN button to confirm and the screen will display the next setting option or press OPTION button to skip the programming Note In order for the Caller ID callback to work see Using the Caller ID Function you must set the PULSE TONE switch to the Tone position 7 You have now completed the necessary programming TOTAL 0...

Page 14: ...Review Up Down Button 16 PBX 90V Message Light 17 Multi Angle Display 18 Contrast 19 Directory 20 Caller List 21 Save 22 Delete 23 Redial Pause Button 24 10 Auto Memory Buttons 25 Ringer 1 Switch 26 Ringer 2 Switch 27 2 5mm Headset Jack 28 Headset On Off Switch 29 RJ Type Headset Jack 30 Microphone 31 Mute LED 32 Mute Button 33 Speakerphone Headset LED 34 Speakerphone Headset Button 35 Hold Button...

Page 15: ... Time and Date 4 NEW displays and the NEW CALL light illuminates when new Caller ID data is received To clear this icon and turn off the NEW CALL LED you need to review the Caller ID information 5 REPEAT displays when the same caller calls multiple times 6 CW displays when you receive a call on the same line you are currently using Call Waiting 7 Phone number data of incoming and outgoing calls 8 ...

Page 16: ...the caller s information shows on the display window refer to Using the Caller ID Function press and release the Speakerphone button and talk normally into the built in microphone from a distance of 5 6 inches b You can adjust the volume of the caller s voice by pressing the VOLUME button to obtain the desired volume level c After the conversation has finished press the SPEAKERPHONE button to hang...

Page 17: ...e number See page 13 for instructions 4 Press the SAVE button again ToDialAPhoneNumber In Memory 1 Lift the handset or press speakerphone and wait for a dial tone 2 Press any memory location To dial an auto memory button located on right band side of base Press the desired auto memory button 1 2 3 or 10 3 The number will be displayed and dialed automatically VOLUME BUTTON A built in amplifier feat...

Page 18: ...ime is programmable from 100ms to 1000ms in 50ms increments You can change the flash time in the setup procedure The default Flash time is 600ms If you have Call Waiting service you can alternate the Call Waiting function per the following instructions 1 While having a conversation another party calls and you hear a tone 2 Press the FLASH button once and release The first conversation is placed on...

Page 19: ...LD while talking on one line The first conference person is on Hold the HOLD LED will light 2 Press Line 1 or Line 2 whichever is not being used Listen for dial tone Dial the telephone number of the second person 3 Press the conference button You may now speak to the first and second person simultaneously To place both calls on hold press the hold button while in conference To cancel hold for one ...

Page 20: ...ctory You can dial these numbers by selecting them Names are sorted alphabetically starting with the first character If you want your Directory sorted by the last name enter the last name first TOSTOREANEWNUMBERANDNAMEINTOTHEDIRECTORY 1 Press and hold the SAVE button for more than 2 seconds SAVE TO will appear on the display 2 Press DIRECTORY Then ENTER NUM will appear on display 3 Enter the telep...

Page 21: ...ee the Directory List heading then press and hold theDELETE button for more than 4 seconds until DELETE ALL appears in the display Press the DELETE button again to confirm that you want to delete all call records NO RECORDS appears in the display confirming there are no call records stored in memory USINGKEYPADTOENTERNAME You can program names to correspond with numbers you enter into the DIRECTOR...

Page 22: ... will go off and MSG WAITING OFF will appear for 20 seconds if the message waiting off signal is sent from the Central office IFYOURSERVICEISASTUTTER TONE SYSTEM 1 This unit will check your line for a stutter dial tone every time you hang up or each time a call goes unanswered The MESSAGE indicator will flash when there is a message waiting 2 You may experience some delay in seeing the MESSAGE ind...

Page 23: ...d REVIEWINGCALLS 1 When the NEW CALL LED is flashing on the Stand By screen you have new incoming calls Press CALLER LIST and the REVIEW UP or REVIEWDOWN button to review the incoming stored calls 2 The NEW symbol attached to each call will be removed after you review the call 3 If the NEW CALL LED is still flashing when the display goes back to the Stand By screen there are new calls that you hav...

Page 24: ...an delete an individual call by pressing the DELETE button twice The display will be erased and the rest of the records will be renumbered 2 To delete all calls When reviewing calls you can delete all calls by pressing and holding DELETE for more than 4 seconds Then DELETE ALL will appear Press DELETE to confirm you really want to erase all records NO CALLS appears on the display to show there are...

Page 25: ...Pressing OPTIONS once will change it to a 10 digit format your area code 7 digit number Pressing OPTIONS twice will change it to an 11 digit number 1 your area code 7 digit telephone number Pressing OPTIONS three times will go back to the original 7 digit telephone number For example your own area code is 914 and you are reviewing telephone number 656 5756 When the desired format of the telephone ...

Page 26: ...ayed if there is no caller ID CID number sent from the telephone company while ringing PRIVATE CALLS If the caller has exercised the option to block his number from being sent PRIVATE NUMBER and his name will alternately display on the screen when this information is received If the caller has exercised the option to block his name from being sent PRIVATE NAME and his telephone number will be disp...

Page 27: ...ly display on the screen when this information is received When the telephone company is unable to provide information of the caller s name UNKNOWNNAME and his telephone number will be displayed on the screen When the telephone company is unable to provide information of the caller s name and number UNKNOWN CALLER will be displayed on the screen 19 ...

Page 28: ...he first jack may be defective HAVEDIALTONE BUT CANNOTDIAL OUT Check if the PULSE TONE switch is in the correct position REDIALBUTTONDOESNOTFUNCTION The telephone may have been momentarily disconnected from the telephone jack STATIC Check to see if the coiled handset cord is loose Try a different phone in the wall jack If you still get static the problem is in the line Call the telephone company S...

Page 29: ...t be erased when the adapter is disconnected A special E2PROM design allows the unit to always retain your stored call records after you disconnect the adapter INCASEOFPOWERFAILURE If AC Power is lost outgoing calls can only be made using DTMF dialing on Line 1 MAINTENANCE INFORMATION Treat your telephone equipment with care for trouble free performance Avoid dropping the handset Carefully place t...

Page 30: ...oduct If you return your telephone for repair the warranty period is not extended The original date of purchase continues to apply to your warranty OUT OF WARRANTY REPAIR We will repair this product for a nominal fee after the LIMITED WARRANTY has expired if you send it to us in a complete and undamaged condition The repaired Call Waiting ID will be shipped to you C O D freight collect RETURN FOR ...

Page 31: ...You must not connect your telephone to coin operated lines or party lines INSTALLATION This model telephone must be connected to the telephone company lines through a modular jack The required USOC for the modular jack is RJ11C for desk mounting and RJ11W for wall mounting The USOC number is printed on the label on the bottom of your telephone HEARING AID COMPATIBILITY The handset on your telephon...

Page 32: ... warrant that this product is compatible with the type of equipment of any particular phone company or the services provided by it CORTELCODISCLAIMSANYIMPLIEDWARRANTY INCLUDINGTHEWAR RANTYOFMERCHANTABILITYANDTHEWARRANTYOFFITNESSFORA PARTICULARPURPOSE ASOFTHEDATEONEYEARFROMTHEORIGINAL PURCHASEOFTHEPRODUCT CORTELCOASSUMESNORESPONSIBILITY FORANYSPECIAL INCIDENTALORCONSEQUENTIALDAMAGES THISWARRANTYGIV...

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