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3
High Efficiency Pond
& Waterfall Pump
Owner’s Manual
www.completeaquatics.com
CAUTION:
DO NOT opperate this product under any condition
other than those for which it is specified. Failure to observe this
precaution can lead to electrical shock, electrical leakage, fire,
water leakeage or other problems.
CAUTION:
Ensure pump is installed according to local elecrical
code. Pump must be installed with a ground-fault circuit interupter
(GFI). Pump must operate on 100-120 volt, 60 Hz AC electric
supply. Please contact an electrician.
WARNING:
RISK OF ELECTRIC SHOCK - This pump is supplied
with a grounding conductor and grounding type attachment plug. Be
certain that it is connected only to properly grounded, grounding-type
receptacle.
CAUTION:
Make sure power source and plug are protected
and located away from water or the pump discharge to prevent
accidental shock or short circuit.
DANGER:
Never place a hand or any other object in or near the
pump inlet or outlet while the machine is under power and/or
operating. Before attempting any maintenance on pump, ensure
that power cord is completely disconnected from power supply.
Always wait for motor to completely stop before handling pump or
begining maintenance.
CAUTION:
Avoid dry operation. Always operate pump completely
submersed in water. If using as an in-line pump, pump must be
elevated beneath water-level and filled with water.
CAUTION:
Evaluated for use with water only.
Not intended for
use with swimming pools.
6
High Efficiency Pond
& Waterfall Pump
Owner’s Manual
www.completeaquatics.com
Winterizing:
• Under no circumstances should the pump be left in frozen
water or water inside the pump be allowed to freeze.
• When the pump is out of use for an extended period, wash it
and dry it thoroughly, then store it indoors.
• Always run a test operation before putting the pump back into
operation.
• When the pump is left installed, it should be run at regular
intervals (about once per week).
Warranty:
The Complete Aquatics High Efficiency Pond & Waterfall pump
carries a two (2) year limited warranty. This limited warranty is
extended solely to the original purchaser commencing from the
date of original purchase receipt and is void if any of the following
apply:
• The pump was run in dry conditions causing the thermal
overload protection to trip. Skimmers with inadequate or
clogged filtration may create conditions in which the pump
runs dry.
• The pump was not run on a dedicated circuit.
• The cord has been cut or altered.
• The pump has been misused or abused.
• Complete Aquatics pump identification tag or any other markings
or labels on the pump have been removed or altered.
Warranty Claims:
• In case of warranty claims, pump should be returned to place
of purchase accompanied by original receipt.
1
High Efficiency Pond
& Waterfall Pump
Owner’s Manual
www.completeaquatics.com
The Complete Aquatics High Efficiency
Pond & Waterfall Pump
Owner’s Manual*
For Models:
JGP-15000 (4,000 gallons per hour)
JGP-20000 (5,200 gph)
JGP-25000 (6,100 gph)
JGP-30000 (8,000 gph)
Please read this
entire manual
before installing
or operating!
*Manufactured by Jebao, P.R. China
8
High Efficiency Pond
& Waterfall Pump
Owner’s Manual
www.completeaquatics.com
Cleaning (cont’d):
• Replace the impeller/intake cover and attach using the 4
screws.
• Replace the intake screen.
Problem
Possible Cause
Possible Solution
Pump
does not
start
Power is off
Turn Power On
Power failure
Check power supply or contact
power company
Volatge drop/over
-
load
Check/Replace the GFI
(Ground Fault Interrupter)
Power cord is not
connected
Connect power cord
Pump
stops after
starting
Pump is overheat
-
ing
Submerge pump/Raise water
level/Allow pump to cool/Clean
impeller
Power/Current
overload
Check length/size of power
cable. Check or replace GFI
Intake is blocked/
Impeller needs
cleaned
Remove debris from the pump
intake. Refer to page 7 for
cleaning instructions.
Diminished
flow rate or
no water
flow
Impeller needs
cleaned
Refer to page 7 for cleaning
instructions
Obstruction in
pump or piping
Clear obstruction
Low water level
Stop operation/Raise water level
Troubleshooting Guide: