Compaq 133756-004 - Deskpro EN - 6550 Model 6400 Hardware Reference Manual Download

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Hardware Reference Guide

Compaq Deskpro EN Series of Personal Computers

Slim Desktop Models

178171-002

Summary of Contents for 133756-004 - Deskpro EN - 6550 Model 6400

Page 1: ...rence Guide sonal Computers ...

Page 2: ...ompaq Confidential Need to Know Required Writer Martha Rockecharlie Part Number xxxxxx xx1 File Name a IntroSDT Hardware Reference Guide Compaq Deskpro EN Series of Personal Computers Slim Desktop Models ...

Page 3: ...Microsoft products referenced herein are trademarks or registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation Celeron and MMX are trademarks of Intel Corporation All other product names mentioned herein may be trademarks or registered trademarks of their respective companies Printed in U S A The following words and symbols mark special messa...

Page 4: ...ponents Intel 815e Chipset 2 4 Installing Additional Memory 2 5 DIMMs 2 5 Memory Module Installation 2 5 Installing an Expansion Card 2 7 Removing an Expansion Slot Cover 2 7 Removing or Installing a PCI Card 2 8 Installing Additional Drives 2 10 Removing a Blank Drive Bezel 2 10 Installing a Diskette CD ROM DVD ROM or Tape Drive 2 11 Installing a Hard Drive 2 13 Removing a CD ROM Drive from the D...

Page 5: ...s for Installing Optional SCSI Devices B 2 Cabling for Optional SCSI Devices B 4 Using SCSISelect with SCSI Devices B 5 appendix c Battery Replacement C 1 appendix d Security Lock Provisions Installing a Cable Lock D 1 appendix e Electrostatic Discharge Preventing Electrostatic Damage E 1 Grounding Methods E 2 appendix f Routine Computer Care and Shipping Preparation Routine Computer Care F 1 CD R...

Page 6: ...attery This chapter includes information about the general installation sequence for Deskpro personal computers and about when to reconfigure the computer to ensure that it recognizes the newly installed equipment Installation Sequence It is very important that you follow this sequence of steps to ensure the proper installation of any optional equipment 1 If your computer includes the Smart Cover ...

Page 7: ...mage the electronic components of the computer or optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object Refer to Appendix E Electrostatic Discharge for more information 3 Open the computer by removing its outside cover Refer to the procedures for removing the computer cover or access panel 4 Install any...

Page 8: ...er must be reconfigured to recognize these changes Windows 95 and later operating systems automatically recognize all Plug and Play devices installed However if the device is not a Plug and Play device or is not automatically detected after installation follow these instructions In Windows 95 and later operating systems select the Add New Hardware icon in the Control Panel and follow the instructi...

Page 9: ...low easy removal of the access panel without the use of tools or thumbscrews WARNING Before removing the computer cover ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet If you have not already done so you will need to loosen the silver shipping thumbscrew from the center of the rear panel before removing the cover 1 If you have locked the Sm...

Page 10: ...near the back of the computer 6 Lift up the back of the access panel and pull it toward the back of the unit about 1 inch 2 5 cm so the tabs on the front of the access panel clear the case Lift the access panel up and off the unit Removing the Access Panel The configuration label located inside the computer cover provides additional information Another label located inside the computer chassis pro...

Page 11: ...the drive cage Compaq has provided extra guide screws installed in the bottom of the computer chassis next to the power supply WARNING Before removing the access panel ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet 1 If you have locked the Smart Cover Lock use Computer Setup to unlock the lock and disable the Smart Cover Sensor 2 Shut down...

Page 12: ...x2 File Name e UpgradesSDT Internal Components Intel 815e Chipset Internal Components in Intel 815e Based Desktop Models Cable lock optional AGP graphics slot Smart Cover Lock Processor Power supply Dual inline memory module DIMM sockets Primary hard drive Diskette drive CD ROM drive PCI expansion slots Speaker ...

Page 13: ... SPD information DIMMs constructed with x4 SDRAM are not supported the system will not start using unsupported DIMMs The Intel 815e chipset supports both PC100 and PC133 SDRAM DIMMs PC133 DIMMs should be used for optimal performance If both PC100 and PC133 SDRAM DIMMs are installed in a computer the system memory will run at the lower 100Mhz speed Some configurations of PC133 SDRAMs may run at 100...

Page 14: ...and locate the memory module sockets WARNING To reduce risk of personal injury from hot surfaces allow the internal system components to cool before touching 4 Open both latches of the memory module socket and insert the memory module into the socket Begin by installing a module into the socket nearest the preinstalled module and install the modules following the numerical order of the sockets A m...

Page 15: ...emoving an Expansion Slot Cover 1 If you have locked the Smart Cover Lock use Computer Setup to unlock the lock and disable the Smart Cover Sensor 2 Shut down the operating system properly turn off the computer and any external devices then disconnect the power cord from the power outlet 3 Remove the access panel 4 Locate the correct vacant expansion card slot on the back of the computer 5 Remove ...

Page 16: ...3 Remove the access panel If installing an expansion card skip to step 9 4 To remove an expansion card disconnect any cables attached to the expansion card 5 Remove the screw at the top of the expansion slot 6 Hold the card at each end and carefully rock it back and forth until the connectors pull free from the slot Be sure not to scrape the card against other components 7 Store the card in anti s...

Page 17: ...ansion card make sure you press firmly on the card so that the whole connector seats properly in the expansion card slot 11 Replace the screw at the top of the expansion slot 12 Replace the access panel 13 Connect external cables to the installed card if needed 14 Reconfigure the computer if necessary Refer to the Computer Setup Guide for instructions about using Computer Setup If you normally loc...

Page 18: ...re the drive will line up correctly in the drive cage Compaq has provided extra guide screws installed in the bottom of the computer chassis next to the power supply Some options use M3 metric thread hardware The Compaq supplied metric screws are black Removing a Blank Drive Bezel 1 If you have locked the Smart Cover Lock use Computer Setup to unlock the lock and disable the Smart Cover Sensor 2 S...

Page 19: ...rom the power outlet and remove the computer cover 3 Remove the bezel blank from the front bezel 4 If you are installing a diskette drive rotate the drive cage to the upright position 5 Install two guide screws on each side of the drive Some options use M3 metric thread hardware Extra guide screws are provided on the bottom of the chassis next to the power supply The Compaq supplied metric screws ...

Page 20: ...ROM DVD ROM or tape drive rotate the drive cage to the upright position 8 Connect the drive power and signal cables and if it is a CD ROM drive connect the audio cable The other end of the audio cable should be connected to the audio connector on the system board Connecting the Drive Cables Connecting the Audio Cable to the Audio Connector on the System Board ...

Page 21: ...handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector For more information about preventing electrostatic damage refer to Appendix E Electrostatic Discharge Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have mag...

Page 22: ...nto the hard drive bay by placing the guide screws toward the front of the drive into the slots in the drive cage 7 Place the back of the hard drive down flat in the bay 8 Push the green release lever down until it locks securing the hard drive in place Refer to Appendix B Hard Drive Installation Guidelines for more information Installing the Primary Hard Drive ...

Page 23: ...Hardware Reference Guide 2 15 Compaq Confidential Need to Know Required Writer Martha Rockecharlie Part Number 178171 xx2 File Name e UpgradesSDT Installing the Secondary Hard Drive ...

Page 24: ...mart Cover Sensor 2 Shut down the operating system properly turn off the computer disconnect the power cord from the electrical outlet and remove the computer cover 3 Disconnect the drive power cable signal cable and audio connector 4 Press the drive release latch labeled with an arrow forward 5 At the same time push the drive toward the back of the computer then lift it out of the drive cage Remo...

Page 25: ...e lock and disable the Smart Cover Sensor 2 Shut down the operating system properly turn off the computer disconnect the power cord from the electrical outlet and remove the computer cover 3 Rotate the drive cage to its upright position 4 Disconnect the drive power cable and signal cable 5 Pull the green drive release latch to the right 6 Slide the drive out of the drive cage Removing a Diskette D...

Page 26: ... and disable the Smart Cover Sensor 2 Shut down the operating system properly turn off the computer disconnect the power cord from the electrical outlet and remove the computer cover 3 Rotate the drive cage to its upright position 4 Disconnect the drive power cable and signal cable 5 Lift up to unlock the green drive release latch 6 Lift up the back of the hard drive and pull the drive out of the ...

Page 27: ...uide 2 19 Compaq Confidential Need to Know Required Writer Martha Rockecharlie Part Number 178171 xx2 File Name e UpgradesSDT Removing the Secondary Hard Drive from the Drive Cage 7 Store the drive in antistatic packaging ...

Page 28: ... Cover FailSafe Key If you enable the Smart Cover Lock and cannot enter your password to disable the lock you will need a Smart Cover FailSafe Key to open the computer cover You will need the key in any of the following circumstances Power outage Startup failure PC component e g processor or power supply failure Forgotten password CAUTION The Smart Cover FailSafe Key is a specialized tool availabl...

Page 29: ...ff the computer and any external devices then disconnect the power cord from the electrical outlet 2 Using the Smart Cover FailSafe Key remove the top tamper proof screw and loosen the bottom tamper proof screw only enough to allow the computer access panel to be removed Removing the Smart Cover Lock Screws 3 Remove the computer cover To reattach the Smart Cover Lock secure the lock in place with ...

Page 30: ... load 100 0 lb 45 5 kg Temperature Range Operating Nonoperating 50 to 95 F 4 to 140 F 10 to 35 C 20 to 60 C Relative Humidity noncondensing Operating Nonoperating 20 to 80 10 to 90 20 to 80 10 to 90 Maximum Altitude unpressurized Operating Nonoperating 10 000 ft 30 000 ft 3048 m 9144 m Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency 90 132 VAC 100 127 VAC 50 60 Hz 180...

Page 31: ...zes device 0 as the drive connected to the short segment of the drive cable farthest from the system board and device 1 as the drive connected to the long segment of the drive cable closest to the system board When using an 80 conductor Ultra ATA cable connect the colored connectors as follows blue system board end gray device 1 middle black device 0 end Drive installation requires no jumper setti...

Page 32: ...tional SCSI devices you must adhere to the following guidelines The Wide Ultra160 SCSI host adapter supports up to 15 wide SCSI devices Every SCSI device must have a unique identification ID number 0 15 The SCSI host adapter identifies signals to and from a SCSI device by its SCSI ID number rather than its location Moving a SCSI device from one position to another on the SCSI chain does not affect...

Page 33: ... SCSI device and automatically reset When an external SCSI device is connected to the external SCSI connector on the rear panel of the computer that device becomes the end of the SCSI chain and must be terminated The system accommodates a combination of internal and external SCSI devices such as SCSI tape CD ROM drives and hard drives When an IDE hard drive and SCSI hard drive are both installed t...

Page 34: ...eripheral SCSI cables come with a terminator on the end of the cable The connector on the opposite end of the cable always connects to the system board All SCSI devices connected with these cables must have their termination disabled Some devices may not have terminating jumpers on the device Termination on these devices must be achieved with terminated cable When installing a SCSI device be sure ...

Page 35: ...g POST In Post Messages Disabled mode When the Compaq logo screen appears press any key to exit the logo screen Immediately after exiting the logo screen press Ctrl A to access the SCSISelect utility A menu appears with the following options Configure View Host Adapter Settings SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking Host Adapter SCSI Termination Additional Options...

Page 36: ...t expose to temperatures higher than 60 C 140ºF Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the Compaq spare designated for this product Batteries battery packs and accumulators should not be disposed of together with the general household waste In order to forward them to recycling or proper disposal please use the public collection s...

Page 37: ... 3 Locate the battery and battery holder on the system board as shown in the following illustration Battery and Battery Holder 4 Lift the battery out of its holder Removing the Coin Cell Battery 5 Slide the replacement battery into position positive side up The battery holder automatically secures the battery in the proper position ...

Page 38: ...place the computer cover or access panel 7 Plug in the computer and turn on power to the computer 8 Reset the date and time your passwords and any special system setups using Compaq Computer Setup Refer to the Computer Setup guide If you normally lock the Smart Cover Lock use Computer Setup to relock the lock and enable the Smart Cover Sensor ...

Page 39: ...physically secured to a work area The cable lock can be purchased from Kensington Microware Limited or Compaq authorized dealers resellers and service providers Ask for the Kensington MicroSaver Security System Model 64068 1 Loop the cable around a heavy fixed object to which you want to secure the computer 2 Insert the cable lock end of the cable through the loop end of the cable 3 Insert the loc...

Page 40: ...curity Lock Provisions Compaq Confidential Need to Know Required Writer Martha Rockecharlie Part Number 123456 001 File Name f appd Compaq Deskpro EN Convertible Minitower Compaq Deskpro EN Small Form Factor ...

Page 41: ...y reduce the life expectancy of the device Preventing Electrostatic Damage To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers...

Page 42: ...mum of 1 Mohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps toestraps or bootstraps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not hav...

Page 43: ...irflow Never operate the computer with the cover or side panel removed Never restrict the airflow into the computer by blocking the front vents or air intake Do not place the keyboard with the keyboard feet down directly against the front of the desktop unit as this also restricts airflow Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold For information a...

Page 44: ...may cause it to malfunction during reading Avoid exposing the drive to sudden changes in temperature as condensation may form inside the unit If the temperature suddenly changes while the drive is on wait at least one hour before you turn off the power If you operate the unit immediately it may malfunction while reading Avoid placing the drive in a location that is subject to high humidity extreme...

Page 45: ... drives 3 Insert a blank diskette into the diskette drive to protect the drive while in transit Do not use a diskette on which you have stored or plan to store data 4 Turn off the computer and external devices 5 Disconnect the power cord from the electrical outlet then from the computer 6 Disconnect the system components and external devices from their power sources then from the computer Ensure t...

Page 46: ...stalling 2 5 diskette drive 2 4 drive bays 2 4 bezel removing 2 10 cage 2 3 installing optional 2 10 installing optional 5 25 inch 2 11 dual inline memory modules DIMMs installing 2 5 DVD ROM drive installing 2 11 E expansion card installing 2 8 expansion slot cover removing 2 7 expansion slots 2 7 G graphics controller 2 4 H hard drive 2 4 I installation sequence 1 1 internal components 2 4 M mem...

Page 47: ...178147 001 File Name g IndexSDT S screws 2 10 security Smart Cover Lock 2 4 2 20 Smart Cover Sensor 2 4 slot cover expansion 2 7 slots expansion 2 7 Smart Cover FailSafe Key 2 20 Smart Cover Lock 2 4 2 20 Smart Cover Sensor 2 4 speaker 2 4 system configuration 1 3 T tape drive installing 2 11 ...

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