Star2Star Cisco SPA512G Quick User Guide
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©
2012, Star2Star Communications, LLC. All rights reserved. Star2Star is a registered Trademark of Star2Star Communications.
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Cisco SPA512G
(Single Line appearance phone)
Quick User Guide
Basic Phone Features
Customizing Your Phone
For detailed information please consult
the Star2Star Phone and Features
Guide, available for view/download via
the Star2Star Web Portal at:
https://portal.star2star.com/
PLACING A CALL
Using the Handset:
1. Pick up the handset and dial the
desired number.
2. Press the
dial
soft key to complete
the call.
Using the hands-free Speakerphone:
1. With the handset on-hook press
(speaker button). Dial the desired
number.
2. Press the
dial
soft key to complete
the call.
Using the optional Headset:
1. With the headset connected, press
(headset button). Dial the
desired number.
2. Press the
dial
soft key to complete
the call.
During a call, you can alternate
between handset, headset, or hands-
free modes by pressing the
or
keys.
ANSWERING A CALL
Using the Handset:
1. Pick up the handset.
Using the Speakerphone:
1. Press
or the
answer
soft key.
Using the optional Headset:
1. Press
to answer the call using
a headset.
ENDING A CALL
1. Press the
endCall
soft key or replace
the handset.
2. Alternatively you may also press
(speaker button) if you are
using the speaker phone or
(headset button) if you are using a
headset.
MICROPHONE MUTE
1. To mute the phone microphone,
speaker, or headset microphone press
. The button will glow red.
2. The other party cannot hear you.
3. Press
(microphone mute
button) again to unmute and resume
audio.
CALL HOLD AND RESUME
1. During a call press the hold button
to place the call on hold.
2. The caller on hold will hear Music or
Message on hold if enabled on your
system.
3. Press the
resume
soft key to re
establish the call.
LOCAL CONFERENCE CALLS
To create a three-way local
conference call:
1. You can create a conference with
two other parties
using the phones
local conferencing feature.
2. During an active call, press (right
arrow) then press the
conf
soft key to
create a new call.
3. The active call is placed on hold and
the caller will hear Music or Message
on hold if enabled on your system.
4. Dial the phone number of the second
party
5. When the second party answers,
press the
conf
soft key again to join all
parties in the Conference.
When you hang up, the other two
parties are disconnected. To keep the
other parties in a call, but disconnect
you from the call, press
join
.
Use the Star2Star Conference room
feature for larger conferences.
CALL TRANSFER
Blind Transfer (Transfer without
announcement):
1. During a call press the
bxfer
soft
key.
2. The caller on hold will hear Music or
Message on hold if enabled on your
system.
3. Dial the
number you want to transfer
the call to then press the
dial
soft key to
complete the transfer.
Transfer (Announced):
1. During a call press the
xfer
soft key.
2. The caller on hold will hear Music or
Message on hold if enabled on your
system.
3. Dial the
number you want to transfer
the call to and then press the
dial
soft
key.
4. When the called party answers
announce the call.
5. Press the
xfer
soft key to complete
the transfer.
CALL FORWARDING
To enable call forwarding:
1. Press the
cfwd
soft key from the
phone’s idle display. A tone will be
heard.
2. The phone displays
Enter CWFD All
Number
.
3. Enter the number required.
4. Press the
dial
soft key to invoke the
feature.
5.
Calls Forwarded
appears in the
display and the soft key changes to
–
cfwd
and is highlighted.
To disable call forwarding:
1. Press the
–cfwd
soft key.
Use the Star2Star Find-Me / Follow-Me
feature found in the Star2Star Web
Portal Individual Phone Settings
section.
Follow Me (Immediate)
Find Me (Sequential
Find Me (All)
.
REDIAL
1. Press the
redial
soft key and use the
navigation arrows to select the desired
number from the Redial List.
2. Lift the handset or press the
dial
soft
key.
3. Select the
edit
soft key to edit the
number selected before dialing e.g. to
add an area code.
DO NOT DISTURB
1. Press
dnd
soft key.
2. The soft key changes to
-dnd
and is
highlighted.
