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877-PC MYCLOUD | 7777 on your phone 

 

Instructions for using your Cisco IP phone 

 

 

Summary of Contents for Chicago Business VoIP

Page 1: ...877 PC MYCLOUD 7777 on your phone Instructions for using your Cisco IP phone ...

Page 2: ... instruction be sure to record all four of your personal voicemail greetings No Answer Do Not Disturb Busy and Name see page 5 You will only need your voicemail password to call into your voicemail box from an outside line It is recommended that you reset your password for each direct line to something that can be easily remembered also found on page 5 If you have any questions regarding setup ser...

Page 3: ...e 7 Making a call page 7 Dial external number page 7 Dial internal extension page 7 Place 2nd concurrent call page 7 Redial page 7 8 Party conferencing page 8 Abbreviated dial similar to speed dial page 8 Managing calls page 9 Place call on hold page 9 Transfer call page 9 Call forwarding page 9 Disable call forwarding page 9 Park call MCPark page 10 Retrieve parked call page 10 Do not disturb DnD...

Page 4: ...ur network directory listing page 11 View dialed or missed calls page 12 Return a missed call page 12 Intercom page 12 Login to your Webportal page 13 Change Webportal password page 14 Directory page 14 Click to Dial page 14 Voicemail page 14 Setup a Conference call up to 8 people page 14 Call Management page 15 ...

Page 5: ...essages press 2 Change password press 3 Playback personal greeting press 4 Record personal greeting press 5 Manage voicemail messages While playing your voicemail messages Reply press 2 Dial back press 3 Delete press 4 Save press 5 Forward press 6 Rewind press 7 Replay from start press 77 Pause press 8 Fast forward press 9 Skip to end of message press 99 Check voicemail from an outside line 1 From...

Page 6: ...rows and highlight the 1st call 2 Press the RESUME softkey To switch between calls 1 Scroll to highlight the call you wish to resume 2 Press the RESUME softkey Note If you press a line button on the side of the display screen without pressing ANSWER the first call will be disconnected If you do not answer the 2nd incoming call the caller will be directed to your voicemail box Manage more than 2 co...

Page 7: ... 2 Dial 1 area code phone number Note Your outbound dial digit may be 8 Dial internal extension Dial the four digit extension of the party you wish to call You may also dial first then pick up the handset or press the SPEAKER button Place a 2nd Concurrent Call 1 While engaged in a call place the call on hold by pressing the NEWCALL softkey 2 To make a 2nd concurrent call dial the external or inter...

Page 8: ...e additional parties repeat these steps Note If you get a called party s voicemail or they do not answer press the ENDCALL softkey then the RESUME softkey to cancel the addition Note For parties larger than eight or to allow parties to dial into a conference call contact us about Always On Conferencing Abbreviated dial Abbreviated dial is a two digit code that functions similar to speed dial You c...

Page 9: ... ENDCALL softkey to complete the transfer Note If you hang up before the called party or their voicemail answers your original caller will be disconnected and not transferred Call Forwarding You can forward all incoming calls to any other phone such as your mobile or home phone 1 Press the FORWARD softkey The speaker phone will turn on and the display will show enter fwd 2 Dial the number to which...

Page 10: ...display shows Park number is XXXX Write down the park number so you can later retrieve the call 4 Hang up Retrieve a parked call 1 Pick up the receiver of the phone on which you wish to retrieve the call 2 Dial the park number you were previously given Do Not Disturb DnD When do not disturb is enabled the phone will not ring All incoming calls are rerouted directly to your voicemail box or destina...

Page 11: ...r your ringer 7 Press the OK softkey to return to the settings menu Adjust the ringer volume 1 Press the VOLUME buttons while the phone is on the hook The new setting will save automatically Adjust the call volume 1 Activate the handset or speakerphone depending on which you want to change 2 Repeatedly press the VOLUME buttons until the volume is to your liking 3 Press the SAVE softkey to save the...

Page 12: ...l line 1 Press the DIAL To return a missed call from an outside line 1 Press the EDITDIAL 2 Add 1 in front of the area code 3 Press the DIAL softkey Intercom The intercom feature is used to speak both ways from one extension to another extension among any of the phones in your network 1 Press the MORE softkey 2 Press the INTERCOM softkey 3 Dial the 4 digit extension of the phone you wish to notify...

Page 13: ...to your Webportal Go to http webportal chicagobusinessvoip com Username and Password are issued to you by email Set your web browser in Compatibility Mode 1 Go to Tools 2 Click Compatibility View 3 Close and Re Open your web browser 4 Reload the webportal page ...

Page 14: ... numbers here to save for Find Me and Remote Phone setups Click to Dial 1 Login to your webportal 2 Choose someone from your DIRECTORY Personal or Corporate 3 Click on underlined phone number associated with the chosen name 4 Your Cisco IP phone will automatically begin to ring 5 Pick up the handset to disable the speaker phone Voicemail Inbox Check Save Forward or Delete new and old messages here...

Page 15: ...he My Numbers directory 8 Complete the rest of the form 9 Click the SAVE button Call Treatment activate your Find Me list or Forward calls 1 Login Call Management Call Treatment 2 Click on the FUNCTIONS icon 3 Select a DEFAULT ACTION from the drop down menu a Find Me this is a Soft Forward i Choose a Find Me list ii Click the SAVE button b Forward to Number this is a Hard Forward i Fill in a numbe...

Page 16: ...e Phone System in the Cloud Carrier grade VoIP network powered by Cisco System Unlimited Local Long Distance Calling 30 Business Features Plug N Play Install For complete details contact sales chicagobusinessvoip com 312 646 1149 201 West Lake Street Unit 124 Chicago Illinois 60606 ...

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