background image

Program Reminders

You can set a timer to remind 
you that a specifi c program is 
about to begin. You can set or 
remove program timers from 
the EPG or Nav Banner by 
pressing the blue key on the 
remote control.

When it is time for the event to 
start, a message appears on 
the screen 30 seconds before 
the start of the event.

You have the option to tune to 
the channel or to cancel the 
timer. 

The event will start if you do 
not press 

OK

 on the remote 

control within 30 seconds. 

To delete channels from this 
list, press the left arrow key to 
highlight the contents of the 
list. Select the channel you 
want to delete, and press the 

Red

 key to delete it.

When you fi nish, press 

OK

 to 

save the list, or 

Back

 to 

cancel.

Electronic Program Guide

The Electronic Program 
Guide (EPG) displays 
channel program schedules 
for the current and future 
days.

Use the arrow keys and the 

OK

 key on the remote control 

to scroll through the guide and 
select the program you want to 
view.

Use the color-coded keys on 
the remote control to switch 
to a different Favorites list, see program schedules for the previous or next 
day, or set or remove reminder timers. 

Record From the Program 
Guide

1. Press the 

GUIDE

 button.

2.  Press the arrow buttons 

to select a program, and 
then press the 

RECORD

 

button.

3.  Choose your recording 

options and then press 

OK

.

4.  Review the recording you 

just set in the Scheduled 
List, press the 

HOME

 key to go to the Recording Menu, and then 

navigate to the Scheduled List.

Set Parental Control 
PIN

To set the Parental Control 
PIN, press the 

Menu

 key on 

the remote control, then scroll 
down to 

Settings

 and press 

the 

OK

 key. Then scroll down 

to 

Parental Control PIN

 and 

press the 

OK

 key.

The fi rst time you select this 
option, you must enter the 
Default PIN number (4321). 
The next time you access this 
option, you can enter a new 
PIN number that is more 
meaningful to you. Remember 
the PIN you choose because 
you will use it to block and 
unblock TV programs or 
channels for viewing. Press 
the number keys on the 
remote control to enter your 
PIN number, and then press 
the 

OK

 key on the remote 

control. 

Revert to Factory Settings

All of your setup choices will be erased if you choose the Revert to Factory 
Settings option.

View Blocked Channels

You will see the Channel 
Blocked window when you 
tune to a program that is 
blocked by Parental Control 
Rating. To unblock the 
program, press the 

Red 

key 

on the remote control, and 
then enter your four-digit 
Parental Control PIN in the 
PIN Entry window.

Set Blocking Options

From the Navigator Bar, press 
the Red key to show the option to block.

The following options are available:

• Press the 

Red

 key to block the selected channel

• Press the 

Green

 key to block one or a list of channels

• Press the 

Yellow

 key to block one or a list of categories

• Press the 

Blue

 key to block a time slot

When tuned to a blocked channel, press the 

Red

 key and enter your PIN to 

unblock the program.

Installation Manual

Cisco Digital Set-Top

Model 8389DVB Digital Video 
Recorder

Welcome

Enjoy crystal clear pictures and CD quality sound with your Cisco

®

 

8389DVB Digital Video Recorder. Best of all, you can watch what you want 
to watch when you want to watch it at the press of a button. It’s all described 
in this user guide. Go through it right away to learn about each feature and 
to help you enjoy your experience to the fullest.

Safety First

Before using the set-top, read the Important Safety Instructions section of 
this guide.

Serial Number and MAC Address

Your service provider may ask for the serial number or the MAC address of 
the set-top if your system requires troubleshooting in the future.

Look for the serial number and the MAC address on the bottom of the set-top.

Write the serial number here: _____________________________________

Write the MAC address here: _____________________________________

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affi liates in the U.S. and other countries.A 
listing of Cisco’s trademarks can be found at 

www.cisco.com/go/trademarks

.

DVB is a registered trademark of the DVB Project.

HDMI, the HDMI logo, and High-Defi nition Multimedia Interface are trademarks or registered trademarks of HDMI 
Licensing LLC.

Other third party trademarks mentioned are the property of their respective owners.

The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1007R)

© 2010 Cisco and/or its affi liates. All rights reserved.

September 2010  

  

Part Number 4012523 Rev A

Cisco Systems, Inc.

 678.277.1000

5030 Sugarloaf Parkway, Box 465447
Lawrenceville, GA 30042 

www.cisco.com

ii

1

2

3

8

10

27

28

29

REC

VOL

+

CH

Notice for Installers

The servicing instructions in this notice are for use by qualifi ed service 
personnel only. To reduce the risk of electric shock, do not perform any 
servicing other than that contained in the operating instructions, unless you 
are qualifi ed to do so.

20080814_Installer820

Note to System Installer

CAUTION: To reduce the risk of electric shock, do not
remove cover (or back). No user-serviceable parts 
inside. Refer servicing to qualified service personnel.

WARNING

TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT 
EXPOSE THIS UNIT TO RAIN OR MOISTURE.

For this apparatus, the coaxial cable shield/screen shall be 
grounded as close as practical to the point of entry of the cable 
into the building. For products sold in the US and Canada, this 
reminder is provided to call the system installer's attention to 
Article 820-93 and Article 820-100 of the NEC (or Canadian 
Electrical Code Part 1), which provides guidelines for proper 
grounding of the coaxial cable shield.

This symbol is intended to alert you that uninsulated voltage 
within this product may have sufficient magnitude to cause 
electric shock.Therefore, it is dangerous to make any kind of 
contact with any inside part of this product.

Ce symbole a pour but d’alerter toute personne qu’un contact 
avec une pièce interne de ce produit, sous tension et non isolée, 
pourrait être suffisant pour provoquer un choc électrique. Il est 
donc dangereux d’être en contact avec toute pièce interne de 
ce produit.

This symbol is intended to alert you of the presence 
of important operating and maintenance (servicing) 
instructions in the literature accompanying this product.  

Ce symbole a pour but de vous avertir qu’une 
documentation importante sur le fonctionnement et 
l’entretien accompagne ce produit.

Contents

IMPORTANT SAFETY INSTRUCTIONS ...................................................... 2
Welcome ....................................................................................................... 4
Safety First ................................................................................................... 4
Serial Number and MAC Address.............................................................. .. 4
About the Remote Control ............................................................................ 5
Front Panel ................................................................................................... 6
Back Panel ................................................................................................... 7
Connecting the Set-Top ...............................................................................  8
Connecting to a TV ....................................................................................... 9
Watch TV .................................................................................................... 10
Setup Wizard .............................................................................................. 10
Set Parental Control PIN ............................................................................ 11
Revert to Factory Settings .......................................................................... 11
Navigator Bar.............................................................................................. 12
 Color-Coded 

Options 

.............................................................................. 12

Main Menu .................................................................................................. 13
 TV 

Categories 

......................................................................................... 14

DVR Functions ........................................................................................... 15
  Understanding the Live TV Buffer and Recordings ................................ 15
  Controlling Live TV and Recordings ....................................................... 16
 Instant 

Recording.................................................................................... 17

 Recording 

Menu 

..................................................................................... 18

 Manual 

Recording................................................................................... 19

 Recording 

Settings 

................................................................................. 19

  Electronic Program Guide....................................................................... 20
  Record from the Program Guide............................................................. 20
  View Blocked Channels .......................................................................... 21
  Set Blocking Options .............................................................................. 21
 Program 

Information 

............................................................................... 22

 Options 

................................................................................................... 22

 Favorites 

List 

.......................................................................................... 23

  Setting up Favorites Lists ....................................................................... 23
 Program 

Reminders................................................................................ 24

Displaying Picture-in-Picture (PIP) ............................................................. 25
On Demand ................................................................................................ 26
Ordering VOD Services .............................................................................. 27
Troubleshooting .......................................................................................... 28
 No 

Picture 

............................................................................................... 28

 No 

Color.................................................................................................. 28

 No 

Sound 

................................................................................................ 28

IMPORTANT SAFETY INSTRUCTIONS

  1) Read these instructions.

  2) Keep these instructions.

  3) Heed all warnings.

  4) Follow all instructions.

  5) Do not use this apparatus near water.

  6) Clean only with dry cloth.

  7)  Do not block any ventilation openings. Install 

in accordance with the manufacturer’s 
instructions.

  8) Do not install near any heat sources such 

as radiators, heat registers, stoves, or 
other apparatus (including amplifiers) that 
produce heat.

  9) Do not defeat the safety purpose of the 

polarized or grounding-type plug. A polarized 
plug has two blades with one wider than 
the other. A grounding-type plug has two 
blades and a third grounding prong. The 
wide blade or the third prong are provided 
for your safety. If the provided plug does not 
fit into your outlet, consult an electrician for 
replacement of the obsolete outlet.

 10) Protect the power cord from being walked 

on or pinched particularly at plugs, 
convenience receptacles, and the point 
where they exit from the apparatus.

 11)  Only use attachments/accessories specified 

by the manufacturer.

12) 

Use only with the cart, stand, tripod, 
bracket, or table specified by the 
manufacturer, or sold with the 
apparatus. When a cart is used, 

use caution when moving the cart/apparatus 
combination to avoid injury from tip-over.

 13)  Unplug this apparatus during lightning 

storms or when unused for long periods of 
time.

 14)  Refer all servicing to qualified service 

personnel. Servicing is required when the 
apparatus has been damaged in any way, 
such as a power-supply cord or plug is 
damaged, liquid has been spilled or objects 
have fallen into the apparatus, the apparatus 
has been exposed to rain or moisture, does 
not operate normally, or has been dropped.

Power Source Warning

A label on this product indicates the correct power 
source for this product. Operate this product only from 
an electrical outlet with the voltage and frequency 
indicated on the product label. If you are uncertain of 
the type of power supply to your home or business, 
consult your service provider or your local power 
company.

The AC inlet on the unit must remain accessible and 
operable at all times.

Ground the Product

WARNING: Avoid electric shock and fi re 

hazard! If this product connects to coaxial 
cable wiring, be sure the cable system is 
grounded (earthed). Grounding provides some 
protection against voltage surges and built-up 
static charges.

WARNING: Avoid electric shock and 

fi re hazard! Do not locate an outside antenna 
system in the vicinity of overhead power lines 
or power circuits. Touching power lines or 
circuits might be fatal. 

This product may contain a tuner capable of receiving 
off-the-air broadcasts.

Protect the Product from Lightning

In addition to disconnecting the AC power from the 
wall outlet, disconnect the signal inputs.

Verify the Power Source from 
the On/Off Power Light

When the on/off power light is not illuminated, the 
apparatus may still be connected to the power 
source. The light may go out when the apparatus is 
turned off, regardless of whether it is still plugged into 
an AC power source. 

Eliminate AC Mains Overloads

WARNING: Avoid electric shock and fi re 

hazard! Do not overload AC mains, outlets, 
extension cords, or integral convenience 
receptacles. For products that require battery 
power or other power sources to operate 
them, refer to the operating instructions for 
those products. 

IMPORTANT SAFETY INSTRUCTIONS, continued

Handling Disposable Batteries

This product may contain disposable batteries. Heed 
the following warning and follow the Battery Safety 
and Battery Disposal instructions below.

WARNING: There is danger of explosion 

if the battery is mishandled or incorrectly 
replaced. Replace only with the same type 
of battery. Do not disassemble it or attempt 
to recharge it outside the system. Do not 
crush, puncture, dispose of in fi re, short the 
external contacts, or expose to water or other 
liquids. Dispose of the battery in accordance 
with local regulations and instructions from 
your service provider. 

Battery Safety

•  Insert batteries correctly. There may be a risk of 

explosion if the batteries are incorrectly inserted.

•  Do not attempt to recharge ‘disposable’ or ‘non-

reusable’ batteries.

•  Please follow instructions provided for charging 

‘rechargeable’ batteries.

•  Replace batteries with the same or equivalent 

type that we recommend.

•  Do not expose batteries to excessive heat (such 

as sunlight or fire).

•  Do not expose batteries to temperatures above 

100°C (212°F).

Battery Disposal

•  The batteries may contain substances that could 

be harmful to the environment.

•  Recycle or dispose of batteries in accordance 

with the battery manufacturer’s instructions and 
local/national disposal and recycling regulations.

 

    

    

    

•  The batteries may contain perchlorate, a known 

hazardous substance, so special handling and 
disposal of this product might be necessary. 
For more information about perchlorate and 
best management practices for perchlorate-
containing substance, see www.dtsc.ca.gov/
hazardouswaste/perchlorate

Provide Ventilation and 
Select a Location

•  Remove all packaging material before applying 

power to the product. 

•  Do not place this apparatus on a bed, sofa, rug, 

or similar surface.

•  Do not place this apparatus on an unstable 

surface.

•  Do not install this apparatus in an enclosure, such 

as a bookcase or rack, unless the installation 
provides proper ventilation.

•  Do not place entertainment devices (such as 

VCRs or DVDs), lamps, books, vases with liquids, 
or other objects on top of this product.

•  Do not block ventilation openings.

Protect from Exposure to Moisture and 
Foreign Objects

WARNING: Avoid electric shock and fi re 

hazard! Do not expose this product to dripping 
or splashing liquids, rain, or moisture. Objects 
fi lled with liquids, such as vases, should not 
be placed on this apparatus.

WARNING: Avoid electric shock and fi re 

hazard! Unplug this product before cleaning. 
Do not use a liquid cleaner or an aerosol 
cleaner. Do not use a magnetic/static cleaning 
device (dust remover) to clean this product.

WARNING: Avoid electric shock and 

fi re hazard! Never push objects through the 
openings in this product. Foreign objects 
can cause electrical shorts that can result in 
electric shock or fi re. 

Service Warnings

WARNING: Avoid electric shock! Do 

not open the cover of this product. Opening 
or removing the cover may expose you to 
dangerous voltages. If you open the cover, 
your warranty will be void. This product 
contains no user-serviceable parts.

Check Product Safety

Upon completion of any service or repairs to this 
product, the service technician must perform safety 
checks to determine that this product is in proper 
operating condition.

Protect the Product When Moving It

Always disconnect the power source when moving 
the apparatus or connecting or disconnecting cables. 

20090915_Cable_Safety

4

5

About the Remote Control

  1.  Set-top mode control

  2.  TV mode control 

  3.  Power On and Off 

  4.   Access DVR recordings

  5.  Watch live TV

  6.  Pause recording

  7.  Fast-forward recording

  8.  Set a recording

  9.  Access the Main Menu

 10.  Obtain program information

 11.  Go to last channel or previous 

menu item

12.  Page through the program guide

13.  Scroll through menu items

14.  Access color-coded screen 

options

15.  Access ON DEMAND

features

16.  Scroll through channels

17.  Select Favorite channels

18.  Access specifi c channels

19.  Access Picture-in-Picture (PIP) 

features

20.  Mute volume

21.  Adjust volume

22.  Page through the program guide

23.  Exits the guide and menus

24   Access the guide

25.  Rewind recording

26.  Play recording

27.  Stop recording playback

28.  Instant Replay (go back 7 seconds)

T14779

Picture-in-Picture

STB

TV

POWER

LIVE

My DVR

GUIDE

Page

INFO

EXIT

BACK

Page

REC

OK

ON DEMAND

CH

VOL

MUTE

FAV

2

ABC

3

DEF

1

,.;@

5

JKL

6

MNO

4

GHI

8

0

TUV

9

WXYZ

7

PQRS

ON/OFF

SWAP

PIP+

PIP-

5

4

8

6

12

13

11

24

20

21

3

2

1

10

9

16

22

23

28

26
25

27

17

15

7

14

18

19

  1 USB Port

 

 Reserved for future use

   2  Smart Card Slot 

 Reserved for future use 

  

3

 

Arrows

 

 Indicates an active cable modem link

  

4

 

Envelope

 

 Indicates a message

  5 Display

 

 Displays the selected channel number and time of 
day

  6 IR Sensor

 

 Receives the infrared signal from the remote 
control. The sensor is behind the front panel

  7 

®

 

 

Illuminates to indicate a recording in progress

   8

 

Record

 

 Press to enable an instant recording. 

Note

® illuminates to indicate a recording in 

progress

  9 Vol-, Vol+

 

 Adjusts volume

  10 CH-, CH+

 

 Scrolls through channels

  11  Power

 

 Turns the set-top on and off

Front Panel

REC

VOL

+

CH

T14776

3 4

5

7

6

8

11

1

2

10

9

6

 

 1 RF In

 

 Connects to the RF cable that delivers the signal 
from your service provider

 

 2 Multi TV

 

 Reserved for future use

  3 Ethernet

 

 Connects to Ethernet-equipped device

  4 HDMI

 

 Connects to HDMI

TM

 input of TV

 

  5  Y Pb Pr

 

 Connects to component video input of TV

  6 Video Out

 

 Connects to composite video input of TV

  

7 S-Video Out

 

 Connects to S-video input of TV

   8  Audio Out (L/R)

 

 Connects to left/right audio inputs of TV or other 
device

 

  9  Audio Out (L/R)

 

 Connects to left/right audio inputs of TV or other 
device

 

 10 Optical Audio Out

   Connects to optical audio input of a TV or other 

device

  

11 AC In

 

 Connects to a power receptacle

 12 On/Off Switch 

 Turns set-top on and off

Back Panel

0011E611A756

SABKJNXPJ         N0023447426

0011E611A756

USB

CATV CONVERTER

AUDIO
OUT

S-VIDEO

OUT

Pr/Cr

Pb/Cb

Y

VIDEO
OUT

L

R

L

R

OPTICAL

AUDIO OUT

TEST

180-240V~
50-60Hz
40W 0.5A

MULTI TV
ETHERNET

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

RF IN

T14777

1

3

7

4

5

2

10

8 9

12

11

6

Connect your TV to the set-top. (See connection diagram.)

1

Plug the set-top and the TV into a power source that is not 
controlled by a wall switch.

Do not turn on the set-top or TV yet.

3

Wait for the power LED to illuminate. It may take several 
minutes for the set-top to receive the latest software, 
programming, and service information. 

Press 

POWER

 on the remote control.

4

The fi rst time you turn on the set-top, the Setup Wizard 
will start. Read and follow the directions on the screen to 
get your set-top ready for use.

6

5

2

Connecting the Set-Top

To connect your set-top to your entertainment devices, complete these steps.

7

Connecting to a TV

WARNING: Electric shock hazard! Unplug all electronic devices 

before connecting or disconnecting any device cables to the set-top.

Watch TV

When you turn on the set-top, you will see a screen with the service provider 
logo until the set-top has downloaded the latest programming information.

Setup Wizard

The fi rst time you turn on the set-top, you will see the Setup Wizard window. 
In the Setup Wizard you can select the language and screen settings for your 
set-top. Read and follow the directions on each screen of the Setup Wizard. 

If you want to change any of the settings at a later time, you can access the 
Setup Wizard by choosing Revert to Factory Settings within the Settings 
option on the Main Menu. Doing so will erase all of your setup choices and 
display the Setup Wizard again.

9

Navigator Bar

The Navigator Bar displays information about current and future programs.

To access the Navigator Bar, press the 

INFO

 key on the remote control.

11

Color-Coded Options

The selection options at the bottom of 
the Navigator Bar (and on several other 
screens) are color-coded to match these 
four keys on your remote control. To access 
your selection, press the color-coded key on 
the remote control. 

Note

: When the Navigation Bar is not displayed, you can use the Red 

color-coded key to zoom (1x, 2x, 4x) the video on your TV.

T14557

Picture in 
Picture (PIP)

Current
Program
Status Bar

Current Time, Day

and Date

T14780

Recording
in Progress

PIP Channel
Name and
Number

Selected
Favorite

Branded

Logo

Selected

Channel

Display
Channel
Options

Display
Lists of
Favorite

Channels

Block a

Program

Cancel

Recording

Display

Program

Information

Main Menu

The Main Menu provides 
a menu of your favorite 
interactive services and 
popular channels. To 
access the Main Menu 
press the 

HOME

 button on 

your remote control.

Guide

: Displays the 

Program Guide, with all 
available channels and 
scheduled programs.

TV

: Programs are sorted by 

categories, as determined 
by your service provider.

Recording

:  Access recordings stored on the hard drive, view and modify 

future recordings and set manual recordings. 

On Demand

:  Displays Games, Services, PPV, and Video On Demand (if 

offered by your service provider).

Messages

: View messages and check what important announcements your 

service provider has for you.

Favorites

: View and navigate through your lists of Favorites, making your 

experience more effi cient and faster. This option also allows you to create 
your own lists.

Radio

: Displays a list of audio channels.

Settings

: Change various settings, such as languages, parental control 

options, and navigator type. Also allows you to revert to the factory settings 
for your set-top.

After you select an option, you can press 

Back

 to return to the Main Menu. 

Press 

Exit

 to leave the Main Menu. 

12

T14781

Indicates your

current position

“Play”

Status Bar

Live Point

of Recording

LIVE

My DVR

REC

T14556

Instant Replay

(go back 7 seconds)

Rewind

Recording

Stop Recording

Play Back

Watch
Live TV

Instant
Recording

Pause
Recording

Access DVR

Recordings

Play Recording

Fast Forward Recording

13

14

DVR Functions

Understanding the Live TV Buffer and Recordings

The Live TV Buffer allows you to control live TV and DVR recording while 
you are watching live TV. This DVR buffer stores 60 minutes of content from 
the channel you are watching.

Recording Menu

The Recording Menu 
provides a menu of recording 
options for using and 
confi guring DVR features. To 
access the Recording Menu 
press the 

HOME

 button on 

your remote control and 
navigate to the Recording 
Menu. 

Recorded Library

 — 

Displays a list of programs 
stored on your DVR.

Scheduled List

 — Displays a list of programs scheduled to record.

Manual Recording

 — Allows you to manually set recordings by channel, 

date, and time.

Settings

 — Allows you to set how you want your programs to be displayed 

in the Scheduled List and the Recorded Library.

You can access the Recorded 
Library directly by pressing the 

My DVR

 button on the remote 

control.

15

LIVE

My DVR

REC

T14005

Access DVR

Recordings

16

18

17

19

20

21

22

Manual Recording

1. Access the 

Recording 

Menu

 screen from the 

Main Menu.

2. Select 

Manual Recording

 

from the Recording Menu 
screen.

3.  Use the arrow keys to fi nd 

a channel you want to 
record and to set the time 
to record it.

4. Press 

OK

 to save and exit 

when you have made all 
your selections.

Recording Settings

The Recording Settings 
window enables you to set 
how to sort your programs 
in the Recording List and 
Scheduled List. You can sort 
the programs by channel, 
date, and time.

23

24

26

25

Program Information

To access program 
information, press the 

INFO

 

key on the remote to bring up 
the navigation banner. Press 
the 

INFO

 key again.

The Info window displays 
detailed information about 
the program. Press the 

EXIT

 

key to return to the navigation 
banner.

Press the arrow keys to scroll 
to information about other 
programs.

Options

To access the Options 
window, press the 

INFO

 key 

on the remote control, and 
then press the color-coded

 

key on the remote control for 
the channel options.

The Options window displays 
selectable audio and video 
settings for the current 
channel. 

Favorites List

To view a different Favorites list 
in the EPG, press 

EPG

, then 

press the 

Red

 key. When you 

press the 

Red

 key, the favorite 

name becomes highlighted and 
you can navigate left and right 
to change the favorites list. The 
box at the top of the grid shows 
the current Favorites list.  

Use the left and right arrow 
keys to select a different 
Favorites list, and then press 

OK

Setting Up Favorites Lists

To set up or change a 
Favorites list in the Main 
Menu, use the arrow keys to 
scroll down to Favorites and 
click 

OK

. Any Favorites list 

that you create will be marked 
with a blue star. These are the 
only lists you can change.

Press the 

Green

 key to create 

a list. Use the arrow keys to 
enter a name for the list. Use 
the up and down arrows to 
change characters, and use 
the right arrow key to add new 
characters. Press 

OK

 when 

you fi nish entering the name.

The list of available channels 
appears on the right-hand 
side of the screen. Use the 
up and down arrows to select 
the channels you want to add, 
and press the 

Green

 key to 

add them to the list of favorite 
channels on the left.

On Demand

From the main menu, you 
can access On Demand 
services such as Games, 
Services (News, Weather, 
Horoscopes, etc.), and Video 
On Demand (VOD), if your 
Service Provider offers them. 

Troubleshooting

If the set-top does not perform as expected, the following tips may help. 
If you need further assistance, contact your service provider.

No Picture

•  Plug the TV and set-top into an electrical outlet that is not controlled by a 

wall switch.

•  Verify that all cables are properly connected. 

•  Verify that the Power to the TV is turned on.

•  Verify that the TV is set to the proper input channel.

No Color

•  Verify that the current TV program is broadcast in color. 

•  Adjust the TV color controls.

•  Verify that all audio and coaxial cables are properly connected.

No Sound

•  Verify that the TV and set-top are properly connected to an electrical outlet.

•  Verify that all cables are properly connected.

•  Verify that the TV is set to the proper input channel.

•  Verify that the volume is turned on.

Ordering VOD Services

You can order Video On Demand services from the VOD application. 

To load the VOD application: 

1.  Navigate to, and highlight, the VOD icon. 

2. Press the 

OK

 key on the remote control to load the VOD application. 

 

Note

: You may see a “Please Wait” message while the application is 

loading. 

After the application loads, you can browse programs to preview or 
purchase, review selections you have already purchased, and search 
for programs to view. You can also modify various VOD settings such as 
applying parental control levels to VOD programs. 

To purchase and view a VOD program:

1.  Select a category under Browse For Programs by highlighting the 

category and pressing the 

OK

 key on the remote control.

2.  Select the program by highlighting it and pressing the 

OK

 key on the 

remote control.

3.  Use the color-coded keys on the remote control to purchase or preview 

the program. To purchase the program, you will need to enter your VOD 
PIN.

4. Use the 

Play

Rewind

Fast-Forward

Pause

, and 

Stop

 keys on the 

remote control while viewing the program.

Note

: You will be able to view the program for the duration of the rental 

period. After viewing the program, you can review active VOD programs 
in your rental library by accessing the 

My Rentals

 section of the VOD 

application.

Displaying Picture-In-Picture (PIP) 

1. Press the 

PIP ON/OFF

 button to display or hide the PIP screen.

2. Press the 

PIP +

 or 

PIP –

 buttons to change the PIP screen channel.

3. Press the 

PIP SWAP

 button to swap the TV program in the PIP screen 

with the program in the Main screen.

4.  While the PIP screen is active, press the 

INFO

 button to display the Main 

screen channel banner.

Note:

 Based on the channel you select, PIP may not be available.

Instant Recording

To perform an Instant Recording, 
press 

RECORD

 on the remote 

control, navigate to the selection 
and press 

OK

TV Categories

When you select TV in 
the Main Menu, you can 
choose the category of 
program that you want to 
watch. 

Select the desired 
category and press 

OK

 on 

the remote control to see 
channels in the selected 
category. You can still 
watch the selected channel 
on the video window inside 
the Categories screen.

T14558

Moves back through a
recorded program you
are watching one line
increment at a time

Moves forward through
a recorded program you
are watching one line
increment at a time

T13977

Picture-in-Picture

ON/OFF

SWAP

PIP+

PIP-

Displays
or Hides

PIP Screen

Swaps Program

in PIP Screen
with Program

in Main Screen

Changes PIP Screen Channel

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SABKJNXPJ         N0023447426

0011E611A756

USB

CATV CONVERTER

AUDIO
OUT

S-VIDEO

OUT

Pr/Cr

Pb/Cb

Y

VIDEO
OUT

L

R

L

R

OPTICAL

AUDIO OUT

TEST

180-240V~
50-60Hz
40W 0.5A

MULTI TV
ETHERNET

RF IN

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

T14778

Back of 8389DVB

To Power

Receptacle

Cable

Input

Back of HDTV

AUDIO

CENTER

CHANNEL IN

IN

OUT

HD 2

Y

P

B

P

R

L

R

VIDEO

L/
MONO

R

L/
MONO

R

AUDIO

IN

ON

OFF

S-VIDEO

VIDEO

AUDIO

AUDIO IN

AUDIO IN
DVI/HDCP

L

R

HDMI

IN

IN

HD 1

Y

P

B

P

R

L

R

AUDIO

ANT (75   )

ANT-1

OUT

ANT-2

We will use two examples to show how the Live TV Buffer works. For both 
examples, we will assume that a football match on a sports channel starts 
at 3:00 PM and ends at 4:30 PM.

Example 1

: You tune to the sports channel at 2:45 PM (15 minutes before 

the football match starts). You decide to start recording the football match 
between 3:00 PM and 3:45 PM, so you press the RECORD button on 
your remote and then you select the option to record until the end of the 
program.

Thanks to the Live TV Buffer, vou will record the entire football match to 
your DVR because the Live TV buffer contains the program from the time it 
started at 3:00 PM.

Example 2

: You tune to the sports channel at 3:05 PM and decide to start 

recording some time after 3:05 PM and before 4:05 PM. In this case, you 
will not record the fi rst 5 minutes of the football match because you did not 
turn to the channel earlier.

Notes

:

1.  Schedule DVR recordings or use the Manual recording option to make 

sure that you record your favorite events.

2.  The time that you start a recording is vital; it is not the 1 hour buffer that 

completely gets recorded. Two things matter most when recording a 
program to your DVR: the program time and the time at which you start a 
recording. 

3.  You can record two programs at the same time or you can record a 

program while watching another one.

Controlling Live TV and Recordings

1. Press the 

PAUSE

 button to pause live TV or a recording. 

2. Press the 

PLAY

 button to resume playing live TV or a recording.

3. Press the 

REWIND

 or 

FAST FORWARD

 buttons continually for different 

speed options.

4. Press the 

LIVE

 button to catch up to live TV.

5. Press the 

PAUSE

 button and then press the 

FORWARD

 or 

REWIND

 

keys to activate slow motion while watching live TV.  To resume normal 
play, press the 

PLAY

 button again.

6. Press the 

INSTANT REPLAY

 button to see the last 7 seconds of live TV 

or recording.

You can record approximately 175 hours of standard-defi nition (SD) 
programming or approximately 75 hours of high-defi nition (HD) 
programming.

Open Source GNU GPL Statement

Cisco 8389DVB set-top contain(s), in part, certain free/open source 
software (“Free Software”) under licenses which generally make the source 
code available for free copy, modifi cation, and redistribution. Examples 
of such licenses include all the licenses sponsored by the Free Software 
Foundation (e.g. GNU General Public License (GPL), GNU Lesser General 
Public License (LGPL), Berkeley Software Distribution (BSD), the MIT 
licenses and different versions of the Mozilla and Apache licenses). To 
fi nd additional information regarding the Free Software, including a copy 
of the applicable license and related information, please go to: (i) for North 
America 

http://www.cisco.com/web/consumer/support/open_source.

html

, or (ii) for outside North America 

http://www.cisco.com/web/

consumer/support/open_source.html#~international

. Once at the site, 

search for the product listing and click on the related items identifi ed. If you 
have any questions or problems accessing any of the links, please contact: 

[email protected]

.

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