Chamberlain LiftMaster Elite Security+ 3850 Owner'S Manual Download

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The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.liftmaster.com

GARAGE DOOR OPENER

Models 3850

3850-267

For Residential Use Only

Owner’s Manual

■

Please read this manual and the enclosed safety materials carefully!

■

Fasten the manual near the garage door after installation.

■

The door WILL NOT CLOSE unless the Protector System

is connected and properly aligned.

■

Periodic checks of the opener are required to ensure safe operation.

■

The model number label is located under the light lens on the left side panel of your opener.

tible

See

Summary of Contents for LiftMaster Elite Security+ 3850

Page 1: ...and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected and properly aligned Periodic checks of the opener are required to ensure safe operation The model number label is located under the light lens on the left side panel of your opener C o m patible with See Page 29 for D e t a i l s ...

Page 2: ... open the door manually 30 Care of your opener 30 Having a problem Troubleshooting 31 Diagnostic chart 32 Smart Control Panel messages 33 Programming 34 35 To add or reprogram a hand held remote control 34 To erase all codes from motor unit memory 34 3 Button remotes 34 To add reprogram or change a Keyless Entry PIN 35 Repair Parts 36 37 Rail assembly parts 36 Installation parts 36 Motor unit asse...

Page 3: ... Preparing your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or binding 1 Lift the door about halfway as shown Release the door If balanced it should stay in place supported entirely by its springs 2 Raise and lower the door to see if there is any binding or sticking If...

Page 4: ...xceed 1 4 6 mm Wall mounted Door Control Motor Unit ONE PIECE DOOR WITHOUT TRACK Access Door Safety Reversing Sensor Gap between floor and bottom of door must not exceed 1 4 6 mm Safety Reversing Sensor ONE PIECE DOOR WITH TRACK Safety Reversing Sensor Support bracket fastening hardware is required See page 12 Header Wall FINISHED CEILING Torsion Spring Extension Spring OR Safety Reversing Sensor ...

Page 5: ...ontain the motor unit and all parts illustrated below Accessories will depend on the model purchased If anything is missing carefully check the packing material Parts may be stuck in the foam Hardware for installation is also listed below Carton Inventory Models 3850 1 3850 267 2 Optional EverCharge Standby Power System battery Smart Control Panel Remote Control Visor Clip SECURITY Keyless Entry M...

Page 6: ...motor unit ASSEMBLY STEP 2 Set the Belt Tension By hand thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley Figure 1 Do not use any tools Insert a screwdriver tip into one of the nut ring slots and brace it firmly against the trolley Figure 2 Place a 7 16 open end wrench on the square end Rotate about 1 4 turn until the spring releases and snaps the nut...

Page 7: ... and other hardware MUST be made by a trained door systems technician BEFORE installing opener 4 Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement 5 Install garage door opener 7 feet 2 1 m or more above floor 6 Mount emergency release handle 6 feet 1 8 m above floor 7 NEVER connect garage door opener to power source until instructed to d...

Page 8: ...r the top edge of the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 9 for ceiling installation To prevent possible SERIOUS INJURY or DEATH Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling otherwise garage door might not reverse when required DO NOT install header bracket ov...

Page 9: ...2x4 Structural Support Vertical Centerline of Garage Door Vertical Centerline of Garage Door Horizontal Line Wall Mounting Holes Highest Point of Garage Door Travel Wall Mounting Holes CEILING MOUNT ONLY The nail hole is for positioning only You must use lag screws to mount the header bracket Header Wall Garage Door UP Ceiling Mounting Holes CEILING MOUNT ONLY UP Lag Screws 5 16 9x1 5 8 Garage Doo...

Page 10: ...ttach the Rail to the Header Bracket Position the opener on the garage floor below the header bracket Use packing material as a protective base NOTE If the door spring is in the way you ll need help Have someone hold the opener securely on a temporary support to allow the rail to clear the spring Position the rail bracket against the header bracket Align the bracket holes and join with a clevis pi...

Page 11: ...e the opener onto a stepladder You will need help at this point if the ladder is not tall enough Open the door all the way and place a 2x4 laid flat on the top section beneath the rail If the top section or panel hits the trolley when you raise the door pull down on the trolley release arm to disconnect inner and outer sections Slide the outer trolley toward the motor unit The trolley can remain d...

Page 12: ...he bracket is not centered above the door 7 Remove the 2x4 Operate the door manually If the door hits the rail raise the header bracket 8 Grease the top and underside of the rail surface where the trolley slides with rail grease NOTE DO NOT connect power to opener at this time To avoid possible SERIOUS INJURY from a falling garage door opener fasten it SECURELY to structural supports of the garage...

Page 13: ...ting top tabs first and then snap cover in place Figure 1 3 For standard installations ONLY Run bell wire up wall and across ceiling to motor unit Use insulated staples to secure wire in several places DO NOT pierce wire with a staple creating a short or open circuit 4 Strip 7 16 11 mm of insulation from end of bell wire Connect bell wire to the quick connect terminals on the motor unit white to w...

Page 14: ...n Do not remove the lens Install a 100 watt maximum light bulb in each socket Light bulb size should be A19 standard neck only The lights will turn ON and remain lit for approximately 4 1 2 minutes when power is connected Then the lights will turn OFF Reverse the procedure to close the lens Use A19 standard neck garage door opener bulbs for replacement NOTE Use only standard light bulbs The use of...

Page 15: ...des NEVER use an extension cord 2 wire adapter or change plug in ANY way to make it fit outlet Be sure the opener is grounded Ground Tab Green Ground Screw Ground Wire Black Wire PERMANENT WIRING CONNECTION White Wire Black Wire NOTICE Overhand Knot Emergency Release Handle Overhand Knot Trolley Release Arm Rope INSTALLATION STEP 9 Attach the Emergency Release Rope and Handle Thread one end of the...

Page 16: ...eiving eye lens The mounting brackets are designed to clip onto the track of sectional garage doors without additional hardware If it is necessary to mount the units on the wall the brackets must be securely fastened to a solid surface such as the wall framing Extension brackets see Accessories are available if needed If installing in masonry construction add a piece of wood at each location to av...

Page 17: ...e track Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figures 2 3 Place the bracket against the wall with curved arms facing the door Be sure there is enough clearance for the sensor beam to be unobstructed If additional depth is needed an extension bracket see Accessories or wood blocks can be used Use bracket mounting holes a...

Page 18: ...t is required Loosen the sending eye wing nut and readjust aiming directly at the receiving eye Lock in place Loosen the receiving eye wing nut and adjust sensor until it receives the sender s beam When the green indicator light glows steadily tighten the wing nut TROUBLESHOOTING THE SAFETY REVERSING SENSORS 1 If the sending eye indicator light does not glow steadily after installation check for E...

Page 19: ...ng holes Secure the door bracket using the two 1 4 14x5 8 self threading screws Figure 2A Alternately use two 5 16 bolts lock washers and nuts not provided Figure 2B Metal insulated or light weight factory reinforced doors Drill 3 16 fastening holes Secure the door bracket using the self threading screws Figure 3 Wood Doors Use top and bottom or side to side door bracket holes Drill 5 16 holes thr...

Page 20: ...MINUM STEEL DOORS WITH GLASS PANEL ETC NOT PROVIDED ONE PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page They apply to one piece doors also Center the door bracket on the top of the door in line with the header bracket as shown Mark either the left and right or the top and bottom holes Metal Doors Drill 3 16 pilot holes and fasten the bracket...

Page 21: ...Hole alignment alternative If holes in curved arm are above holes in straight arm disconnect straight arm Cut about 6 15 cm from the solid end Reconnect to trolley with cut end down as shown Bring arm sections together Find two pairs of holes that line up and join with bolts lock washers and nuts Pull the emergency release handle toward the opener at a 45 angle so that the trolley release arm is h...

Page 22: ...y from the inner trolley by pulling straight down on the emergency release handle and sliding the outer trolley back toward the motor unit Connect the curved door arm section to the trolley using the 5 16 x1 1 4 clevis pin and ring fastener NOTE Adjusting the limits on the following page The trolley will automatically connect If not review the trolley lockout feature on page 27 When setting the up...

Page 23: ... the door by using the black and purple buttons Black moves the door UP open and purple moves the door DOWN close Setting the UP position 1 Press and hold the black button until the LED starts flashing slowly then release Figure 2 2 Push and hold the black button until the door reaches the desired UP open position NOTE Make sure the door opens high enough for your vehicle 3 Push the door control o...

Page 24: ...USTMENT STEP 2 Set the Force The force setting measures the amount of force required to open and close the door 1 Push the purple button twice to enter into the Force Adjustment Mode The LED will flash quickly 2 Push the door control or programmed remote control The door will close DOWN 3 Push the door control or programmed remote control again The door will open UP 4 Push the door control or prog...

Page 25: ...mplete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY CHECK Test the Safety Reverse System after Each adjustment of door arm length limits or force controls Any repair to or adjustment of the garage door including springs and hardware Any repair to or buckling of the garage floor Any repair to or ad...

Page 26: ... one control force or travel limits is adjusted the other control may also need adjustment 10 After ANY adjustments are made the safety reversal system MUST be tested 11 Safety reversal system MUST be tested every month Garage door MUST reverse on contact with 1 1 2 3 8 cm high object or a 2x4 laid flat on the floor Failure to adjust the operator properly may cause SEVERE INJURY or DEATH 12 ALWAYS...

Page 27: ...isable the motion sensor when using the opener lights as working lights Otherwise they will turn off automatically if you are working beyond the sensors range Lock feature Designed to prevent operation of the door from hand held remote controls However the door will open and close from the Door Control the Outdoor Key Switch and the Keyless Entry Accessories To activate press and hold the Lock but...

Page 28: ...ic surface This allows the sensor to recalibrate itself Dim LED lights Replace two 3V2016 batteries with same type 3V2016 coin cells No rapid LED blinking after pressing a button Replace two 3V2016 batteries with same type 3V2016 coin cells PROBLEM SOLUTION NOTICE To comply with FCC and or Industry Canada IC rules adjustment or modifications of this receiver and or transmitter are prohibited excep...

Page 29: ...harge Standby Power System optional OPERATING INSTRUCTIONS 1 Test the installed battery with the motor unit To test the battery disconnect the motor unit power cord from the electrical outlet A solid orange LED indicates the battery is operating on battery power A flashing orange LED with beep indicates the unit is operating on battery power and that the battery charge is low To test the battery i...

Page 30: ...ly Pull the emergency release handle down and back toward the opener The door can then be raised and lowered manually as often as necessary To disengage the lockout feature pull the handle straight down The trolley will reconnect on the next UP or DOWN operation either manually or by using the door control or remote To prevent possible SERIOUS INJURY or DEATH from a falling garage door If possible...

Page 31: ...Weather conditions in particular can affect door travel Refer to Adjustment Step 1 Program the Travel Limits Decrease down travel 5 My lights will not turn off when door is open The garage door opener is equipped with a security light feature This feature activates the light on when the safety reversing sensor beam has been obstructed Refer to Operation section Using the Wall Mounted Door Control ...

Page 32: ...ight replace the safety reversing sensors Symptom The door doesn t activate from the door control Inspect door control wires for a short staple in wire replace as needed Disconnect wires at door control touch wires together If motor unit activates replace door control If motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals with...

Page 33: ...ser to program an additional remote control to the opener Meaning This message will appear when the learn button has been pressed a second time on the door control or anytime on the opener The opener is ready to program another remote control by simply pressing the remote control button Once the opener has LEARNED the remote control the worklight will blink one time Meaning This message will appea...

Page 34: ...ING NOTICE If this Security garage door opener is operated with a non rolling code remote control the technical measure in the receiver of the garage door opener which provides security against code theft devices will be circumvented The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non rolling code remote control to circumvent that technical ...

Page 35: ...d the button The opener light will blink three times Release the button 1 Press the PROG Learn button on the door control 2 Press the PROG Learn button again to confirm Learn Mode 3 Enter a four digit personal identification number PIN of your choice on the keypad Then press enter 4 When the motor unit lights blink it has learned the code If light bulbs are not installed two clicks will be heard N...

Page 36: ... 10A19 3V2016 Lithium battery LED and opener 4 10A33 3V2450 Lithium battery proximity switch 5 29C151 Remote control visor clip 6 41A2828 Emergency release rope and handle assembly 7 41B4494 1 2 Conductor bell wire white white red 8 41A5047 1 Door bracket w clevis pin fastener 9 41A4353 1 Header bracket w clevis pin fastener 10 41A5034 Safety reversing sensor kit receiving and sending eyes with 3 ...

Page 37: ...with screws 4 41A6281 Wire harness kit 5 41D794 Motor with positioning sensor 6 41DB002 2 Receiver logic assembly KEY PART NO NO DESCRIPTION 7 41A6231 End panel with battery door and screw 8 41C190 Transformer and harness 9 41D504 4 Cover 10 108D79 Light lens 11 4A1344 Light socket NOT SHOWN 485LM Battery kit Motor Unit Assembly Parts ...

Page 38: ...outside by entering a password on a specially designed keyboard Also can add a temporary password for visitors or service persons This temporary password can be limited to a programmable number of hours or entries 378LM SECURITY 3 Button Mini Remote Control With key ring and fastening strip EverCharge Standby Power System Provides backup power to the garage door opener For use with model 3850 only...

Page 39: ...39 NOTES ...

Page 40: ...PURPOSE ARE LIMITED IN DURATION TO THE FIVE YEAR LIMITED WARRANTY PERIOD SET FORTH ABOVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE BATTERY WHICH IS LIMITED IN DURATION TO ONE YEAR MOTOR AND BELT WHICH ARE LIMITED IN DURATION TO THE LIFETIME LIMITED WARRANTY PERIOD FOR THE MOTOR AND BELT AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD Some States do not allow limitations on ...

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