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Answer Calls

You can answer calls on your phone using the handset, speakerphone, or a 

headset.

To answer a call:

Do one of the following

 To answer with the speakerphone, press       or press 

Answer

 soft key.

 To answer with the handset, pick up the handset

 To answer with a headset, press      .

End Calls

You can end active calls at any time. To end a held call, you must resume the call 

first.

To end a held call:

1. 

Select the held call and press 

Resume.

2. 

Press

 End Call.

Hold and Resume Calls

You can have multiple calls on hold and resume a call at any time.

To hold a call:

Select the call and press the 

Hold

 soft key.

To resume a call:

Select the call and press the 

Resume

 soft key.

Transfer Calls

You can transfer calls to any contact

To transfer a call:

1. 

Press and hold the 

Transfer

 soft key

2. 

Choose

 Blind 

or

 Consultative.

3. 

Dial a number or choose a contact. If you chose 

Blind, 

the call is transferred 

immediately

4. 

If you chose 

Consultative,

 press the 

Transfer

 soft key after speaking with your 

contact.

Forward Calls

You can forward an incoming call to a contact or forward all incoming calls to a 

contact

To forward an incoming call:   

1.

 On the 

Incoming Call

 screen, select 

Forward.

2.

 Enter your contact's number and select 

Forward.

1. Home Screen

Displays messages, Settings, and Information. 

Available anytime 

2. Calls Screen

Displays all Active and Held calls.

Available when you have an Active or Held call in 

progress.

3. Lines Screen

Displays phone lines, favorites, and conditional soft 

keys. Available anytime.

Switch among Phone Screens

You can view any screen on your phone from other 

screens

To switch between screens:

Do one of the following:

 Press the Home key      to display the Home screen from the Lines, Calls or Active 

Call screen.

 Press the

 Lines

 soft key to access the Lines screen from the Calls or New Call 

Screen.

 Press the

 Calls

 soft key to access the Calls screen from the Lines screen

 On VVX 150 phones, press the 

C > L

 soft key to display the Lines screen from the 

Calls screen.

 On VVX 150 phones, press the 

L > C

 soft key to display the Calls screen from the 

Lines screen

Place Calls

You can only have one active call in progress on your phone

To place a call 

Do one of the following

 Pick up the headset, press      or      , enter the phone number, and press 

Send.

• 

Enter the phone number, press

 Dial

, and pickup the handset, or press            

• 

From the Lines screen, press the Line key, enter the phone number and select 

Send.

• 

From the Home screen, select 

New Call

, enter the phone number, and press 

Send

.

• 

Select a 

Favorite

 from the home screen.

• 

Select a contact from the 

Recent Calls and Contacts Directory.

These Quick Tips apply to VVX 150 business IP phone

3725-48817-001A | UC Software 5.8.0 | May 2018

Polycom VVX 150

Business IP Phones - Quick Tips

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