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Canon PIXMA TR4520, Online Manual


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TR4500 series

Online Manual

English

Summary of Contents for PIXMA TR4520

Page 1: ...TR4500 series Online Manual English...

Page 2: ...inting Network Settings 55 Reconfiguration Method of Wi Fi Connection 59 IJ Network Device Setup Utility Windows 60 IJ Network Device Setup Utility 61 Starting Up IJ Network Device Setup Utility 62 Di...

Page 3: ...Maintenance Procedure 119 Printing the Nozzle Check Pattern 122 Examining the Nozzle Check Pattern 123 Cleaning the Print Head 124 Deep Print Head Cleaning 125 Aligning the Print Head 126 Cleaning 129...

Page 4: ...179 Changing the Print Options 180 Registering a Frequently Used Printing Profile 181 Setting the FINE Cartridge to be Used 183 Managing the Printer Power 184 Changing the Printer Operation Mode 186...

Page 5: ...n 234 Setting the Number of Copies and Printing Order 235 Execute Borderless Printing 237 Scaled Printing 240 Page Layout Printing 243 Tiling Poster Printing 245 Duplex Printing 248 Setting Up Envelop...

Page 6: ...Features 314 Scanning Easily Auto Scan 316 Scanning Documents and Photos 317 Creating Editing PDF Files 318 Scanning Using Application Software ScanGear 321 What Is ScanGear Scanner Driver 322 Startin...

Page 7: ...Deleting a Fax telephone Number Using Speed Dial Utility2 393 Changing Sender Information Using Speed Dial Utility2 394 Registering Changing Rejected Number Using Speed Dial Utility2 395 Registering T...

Page 8: ...er Settings Screen During Wi Fi Setup Windows Checking Wi Fi Environment 449 Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking Printer s IP Address 451 Cannot Fi...

Page 9: ...Not Start 504 Faxing Problems 505 Problems Sending Faxes 506 Cannot Send a Fax 507 Errors Often Occur When Send a Fax 510 Problems Receiving Faxes 511 Cannot Receive a Fax Cannot Print a Fax 512 Telep...

Page 10: ...r Paper Jams 537 1300 538 1303 540 1304 541 Paper Is Jammed inside Printer 542 Removing Jammed Paper from Rear Side 545 1003 548 1200 549 1203 550 1250 551 1401 552 1430 553 1485 554 1682 555 1686 556...

Page 11: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 11...

Page 12: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 13: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 14: ...liates in the USA and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in...

Page 15: ...indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is...

Page 16: ...excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute...

Page 17: ...such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmles...

Page 18: ...bridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without...

Page 19: ...S OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWA...

Page 20: ...CIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY O...

Page 21: ...DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GO...

Page 22: ...in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the na...

Page 23: ...opy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sub...

Page 24: ...ght notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the doc...

Page 25: ...fications in commercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for...

Page 26: ...copies of source files o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We a...

Page 27: ...out modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer...

Page 28: ...Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone Tablet Copying Faxing 28...

Page 29: ...with Easy PhotoPrint Editor 1 Open the front cover A gently The paper output tray B opens 2 Pull out the cassette until it stops 3 Use the right paper guide C to slide both paper guides all the way ou...

Page 30: ...paper guides with both sides of the paper stack The above figure shows the printer with the paper output tray raised 6 Push cassette back until arrow on front cover is aligned with edge of printer Aft...

Page 31: ...risk on the LCD indicates the current setting 9 Use the button to select the type of the loaded paper in the cassette then press the OK button Follow the instructions of any messages displayed to regi...

Page 32: ...ble click the Canon Utilities folder the Easy PhotoPrint Editor folder and then the Easy PhotoPrint Editor icon 13 Click Photos icon F 14 Click Browse G in From computer and select folder with photos...

Page 33: ...o enables you to specify the number of copies for all photos with a single setting Selecting Same No of each photo disables the number of copies setting specified for each photo When unchecked the pre...

Page 34: ...Note Easy PhotoPrint Editor lets you easily create and print original collages cards or calendars using your favorite photos Easy PhotoPrint Editor Guide 34...

Page 35: ...PRINT Inkjet SELPHY see below Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 1 Open the front cover A gently The paper output tray B opens 2 Pull out the cassette until it st...

Page 36: ...paper guides with both sides of the paper stack The above figure shows the printer with the paper output tray raised 6 Push cassette back until arrow on front cover is aligned with edge of printer Aft...

Page 37: ...risk on the LCD indicates the current setting 9 Use the button to select the type of the loaded paper in the cassette then press the OK button Follow the instructions of any messages displayed to regi...

Page 38: ...ne tablet 13 Select Photo Print on Canon PRINT Inkjet SELPHY The list of photos saved on your smartphone tablet is displayed 14 Select a photo You can also select multiple photos at once 15 Specify th...

Page 39: ...o plain paper loaded 1 Open the front cover A gently The paper output tray B opens 2 Pull out the cassette until it stops 3 Use the right paper guide C to slide both paper guides all the way out 4 Loa...

Page 40: ...paper guides with both sides of the paper stack The above figure shows the printer with the paper output tray raised 6 Push cassette back until arrow on front cover is aligned with edge of printer Aft...

Page 41: ...risk on the LCD indicates the current setting 9 Use the button to select the type of the loaded paper in the cassette then press the OK button Follow the instructions of any messages displayed to regi...

Page 42: ...ton F 13 Open the document cover G 14 Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark H Note To copy two or more documents continuously load them in the ADF Au...

Page 43: ...se the document cover gently 16 Confirm the paper settings then press the Black button I or Color button J Important Do not open the document cover until copying is complete Note Your printer is equip...

Page 44: ...le documents in black and white as follows 1 Open the document tray A 2 Slide the document guide B all the way out 3 Insert the document WITH THE SIDE TO SCAN FACING UP 4 Align document guide B with d...

Page 45: ...5 Press the FAX button C 6 Use the Numeric buttons D to enter the fax number 7 Press the Black button E Note Many other convenient faxing features are available Faxing 45...

Page 46: ...cannot be used If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disab...

Page 47: ...ecking Printer Connection Status Using IJ Network Device Setup Utility Performing Changing Network Settings Windows For Windows you can perform network settings using IJ Network Device Setup Utility I...

Page 48: ...router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if...

Page 49: ...hen configure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct Wh...

Page 50: ...onnection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of Wi Fi Conne...

Page 51: ...etting 15 minutes Enab disab Bonjour Enable Service name Canon TR4500 series LPR setting Active RAW protocol Active LLMNR Active XX represents alphanumeric characters Default value depends on printer...

Page 52: ...m and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turne...

Page 53: ...cOS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the p...

Page 54: ...indows To add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from the web page For macOS To connect an additional compute...

Page 55: ...ormation The following information on the printer s network setting is printed out Some setting values are not displayed depending on the printer settings Item Num ber Item Description Setting 1 Produ...

Page 56: ...X 3 2 15 TCP IPv6 TCP IPv6 Enable Disable 3 2 16 Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 17 Link Local Prefix Length Link local prefix length XXX 3 2 18 State...

Page 57: ...n Connection status Active Inactive 3 3 3 SSID SSID Wireless Direct network name SSID 3 3 4 Password Password Wireless Direct password 10 alphanumeric characters 3 3 5 Channel Channel 3 3 3 6 Encrypti...

Page 58: ...anumeric characters 5 11 LLMNR LLMNR setting Enable Disable 5 12 SNMP SNMP setting Enable Disable 5 14 DNS Server Obtain DNS server ad dress automatically Auto Manual 5 15 Primary Server Primary serve...

Page 59: ...ity Important Before you perform settings using IJ Network Device Setup Utility turn on Easy wireless connect mode on the printer following the procedure below 1 Check that printer is turned on 2 Pres...

Page 60: ...indows IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support...

Page 61: ...ion IJ Network Device Setup Utility repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already s...

Page 62: ...n select the Search charm and search for IJ Network Device Setup Utility In Windows 7 or Windows Vista click Start and select All Programs Canon Utilities IJ Network Device Setup Utility and then IJ N...

Page 63: ...n Follow the procedure below 1 Start up IJ Network Device Setup Utility 2 Check the displayed message and select Yes 3 Select Diagnose and Repair on the displayed screen Perform operations following t...

Page 64: ...Performing Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings 64...

Page 65: ...f detected printer The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to anot...

Page 66: ...Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup No...

Page 67: ...ldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned for...

Page 68: ...ects printers Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv...

Page 69: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 69...

Page 70: ...he printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB con...

Page 71: ...use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available...

Page 72: ...re using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP...

Page 73: ...Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to perform change settings from printer list Select the printer with Wi Fi displayed on Connection M...

Page 74: ...Fi with a wireless router Direct Connects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Direct is selected all items are displayed in a gray out...

Page 75: ...used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct is selected all items are displayed in a gray out status an...

Page 76: ...environment B Use Stateless Address Select when you use an IP address assigned automatically Use a router compatible with IPv6 Note This setting item is not available depending on the printer you are...

Page 77: ...Note This setting item is not available depending on the printer you are using 8 Click Set 77...

Page 78: ...Yes 3 Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to assign location name and device name Select the printer with Available displayed on Status 5...

Page 79: ...ction of IJ Network Device Setup Utility G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4000 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO...

Page 80: ...Handling Paper Originals FINE Cartridges etc Loading Paper Loading Originals Replacing a FINE Cartridge 80...

Page 81: ...Loading Paper Loading Plain Paper Loading Photo Paper Loading Envelopes 81...

Page 82: ...or this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the...

Page 83: ...d paper stack in portrait orientation WITH PRINT SIDE FACING DOWN and place it in center of cassette Push the paper stack all the way to the back of the cassette The above figure shows the printer wit...

Page 84: ...ray raised Note Do not load sheets of paper higher than the load limit mark F Keep the paper stack height below the tabs G of the paper guides The above figure shows the printer with the paper output...

Page 85: ...ton Note The asterisk on the LCD indicates the current setting 10 Use the button to select Plain paper and press the OK button Follow the instructions of any messages displayed to register the paper i...

Page 86: ...olor quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again To prevent incorrect printing this printer has a func...

Page 87: ...tly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes compl...

Page 88: ...ntil it stops 4 Use the right paper guide C to slide both paper guides all the way out 5 Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN and place it in center of cassette Push th...

Page 89: ...Slide the right paper guide C to align the paper guides with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed properly The above figure...

Page 90: ...the cassette The above figure shows the printer with the paper output tray raised 7 Grab right and left sides of front cover and push cassette back until arrow on front cover is aligned with edge of...

Page 91: ...risk on the LCD indicates the current setting 10 Use the button to select the type of the loaded paper in the cassette then press the OK button Follow the instructions of any messages displayed to reg...

Page 92: ...olor quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again To prevent incorrect printing this printer has a func...

Page 93: ...ed and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposit...

Page 94: ...per guides all the way out 5 Load the envelopes in the center of the cassette WITH THE PRINT SIDE FACING DOWN Fold flap of the envelope and load the envelope in portrait orientation with the address s...

Page 95: ...hows the printer with the paper output tray raised Note Do not load envelopes higher than the load limit mark D Keep the envelope stack height below the tabs E of the paper guides The above figure sho...

Page 96: ...Note The asterisk on the LCD indicates the current setting 10 Use button to select Envelope and press OK button Follow the instructions of any messages displayed to register the paper information 11...

Page 97: ...aper loaded matches the paper settings Before printing make paper settings in accordance with the paper information When this function is enabled an error message is displayed if these settings do not...

Page 98: ...Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 98...

Page 99: ...cording to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on Platen Loading Two or More Sheets of Document of the Sam...

Page 100: ...erve the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2...

Page 101: ...Important After loading the original on the platen be sure to close the document cover before starting to copy fax or scan 101...

Page 102: ...ment tray A 3 Slide the paper guides B all the way out 4 Load document WITH SIDE TO SCAN FACING UP in document tray Insert the document until it stops Note For details on the supported originals see b...

Page 103: ...103...

Page 104: ...ard size A4 Letter etc for Scan size Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation below Press the SCAN butt...

Page 105: ...ly striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 inch 1 mm from the edges of the platen glass Loading Only One Original in Center of Platen Place the origina...

Page 106: ...ortions placed on the diagonally striped area cannot be scanned You can place up to 12 items B More than 0 40 inch 1 cm Note The Skew Correction function automatically compensates for the originals pl...

Page 107: ...ing or 2 on 1 4 on 1 copying A4 Letter only Quantity A4 Letter Max 20 sheets 20 lb 75 g m2 paper up to 0 08 inch 2 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm high Thickness...

Page 108: ...Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 108...

Page 109: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink Status on the LCD Ink Tips 109...

Page 110: ...ause the nozzles to clog Furthermore with such a FINE cartridge the printer will not be able to inform you when to replace the FINE cartridge properly Once a FINE cartridge has been installed do not r...

Page 111: ...ry to maintain the performance of the printer When ink runs out replace the FINE cartridge immediately with a new one Ink Tips 1 Check that printer is turned on 2 Open front cover C The paper output t...

Page 112: ...the FINE cartridge holder may move and the Alarm lamp may light In this case close the paper output cover and then open it again 4 Remove the empty FINE cartridge 1 Push down the FINE cartridge until...

Page 113: ...nd regulations regarding disposal of consumables Do not touch the electrical contacts or print head nozzle on a FINE cartridge The printer may not print properly if you touch them 6 Install the FINE c...

Page 114: ...2 Push the FINE cartridge in and up firmly until it snaps into place Important Check if the FINE cartridge is installed correctly 114...

Page 115: ...s closed take appropriate action An Error Occurs When you start printing after replacing the FINE cartridge the printer starts cleaning the print head automatically Do not perform any other operations...

Page 116: ...le The ink is running low Prepare a new ink cartridge The resulting print quality may not be satisfactory if printing is continued under this condition Note You can also check the ink status on the LC...

Page 117: ...y The printer has the function to automatically clean the ink jet nozzles to prevent clogging In the cleaning procedure used ink for nozzle cleaning is limited to a small amount Does black and white p...

Page 118: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 118...

Page 119: ...alled correctly Replacing Procedure Also check if the protective tape on the bottom of the FINE cartridge is removed If an error message appears on the LCD see An Error Occurs For Windows increasing t...

Page 120: ...3 twice Step4 Clean the print head deeply From the printer Deep Print Head Cleaning From the computer For Windows Cleaning the Print Heads For macOS Cleaning the Print Heads If the problem is not res...

Page 121: ...Even such as the Ruled Lines Are Misaligned Step Align the print head From the printer Aligning the Print Head From the computer For Windows Adjusting Print Head Position Automatically For macOS Adju...

Page 122: ...fter pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Size and Plain paper for Type and then press the OK button 3 Pull the paper out...

Page 123: ...orizontal white streaks in the pattern B If there are missing lines in the pattern A C Good D Bad lines are missing If there are horizontal white streaks in the pattern B E Good F Bad horizontal white...

Page 124: ...hat printer is turned on 2 Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Cleaning and then press the OK button...

Page 125: ...select Deep cleaning and then press the OK button The printer starts cleaning the print head deeply Do not perform any other operations until the printer completes the deep cleaning of the print head...

Page 126: ...2 Load a sheet of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Size and Pla...

Page 127: ...f the print head alignment sheet was not printed correctly press the Stop button and redo this procedure from the beginning 6 Check message and place print head alignment sheet on platen Place the pri...

Page 128: ...laten Important Do not open the document cover or move the print head alignment sheet on the platen until adjusting the print head position is complete If the error message appears on the LCD press th...

Page 129: ...Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 129...

Page 130: ...ation Panel 4 Clean the paper feed rollers without paper 1 Use the button to select Roller cleaning and then press the OK button The paper feed roller will rotate as it is cleaned without paper 5 Clea...

Page 131: ...If the problem is not resolved after cleaning the paper feed roller contact your nearest Canon service center to request a repair 131...

Page 132: ...n half widthwise then unfold the paper 2 Fold one side of the opened paper in another half aligning the edge with the center crease and then unfold the paper 3 Load only this sheet of paper in the cas...

Page 133: ...fter performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Before cleaning the printer turn it off...

Page 134: ...ur Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and...

Page 135: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 135...

Page 136: ...s such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with other devices Do not plug in to voltages or frequ...

Page 137: ...Specifications in the Online manual for details on operating environment Do not install the printer in a location that is unstable or subject to excessive vibration Do not install the printer in loca...

Page 138: ...lly careful to avoid metal objects such as paper clips and staples and containers holding flammable liquids such as alcohol or thinner Do not apply excessive pressure when placing large objects on the...

Page 139: ...Ceci peut pr senter un risque de choc lectrique caus par la foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situ pr s de la fuite ATTENTION Pour r duire les risques d incen...

Page 140: ...CC radiation exposure limits for at uncontrolled equipment This equipment should be installed and operated with minimum distance at least 20cm between the radiator and persons body excluding extremiti...

Page 141: ...the power and disconnect the power cord The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved Users should contact their local...

Page 142: ...ische Union und EWR Norwegen Island und Liechtenstein Dieses Symbol weist darauf hin dass dieses Produkt gem der EU Richtlinie ber Elektro und Elektronik Altger te 2012 19 EU und nationalen Gesetzen...

Page 143: ...rd inzamelpunt bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur EEA Een onjuiste afvoer...

Page 144: ...i sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge adreceu vos a la vostra oficina municipal a les autoritats encarregades dels residus al pla de residus homologat per l...

Page 145: ...sobre a devolu o e reciclagem de produtos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bo...

Page 146: ...takte lokale myndigheter et godkjent WEEE program eller husholdningens renovasjonsselskap Du finner mer informasjon om retur og resirkulering av WEEE produkter p www canon europe com weee Vain Euroopa...

Page 147: ...anisation om du vill ha mer information om var du kan l mna den kasserade produkten f r tervinning F r mer information om inl mning och tervinning av WEEE produkter se www canon europe com weee Pouze...

Page 148: ...produkt lub do autoryzowanego punktu gromadzenia zu ytego sprz tu elektrycznego i elektronicznego w celu poddania go recyklingowi Usuwanie tego typu odpad w w nieodpowiedni spos b mo e mie negatywny w...

Page 149: ...rekt vai 2012 19 ES par elektrisko un elektronisko iek rtu atkritumiem EEIA un viet jiem ties bu aktiem no izstr d juma nedr kst atbr voties izmetot to kop ar sadz ves atkritumiem is izstr d jums ir j...

Page 150: ...ten tajn Ta simbol pomeni da tega izdelka v skladu z direktivo OEEO 2012 19 EU in dr avno zakonodajo ne smete odvre i v gospodinjske odpadke Ta izdelek morate odlo iti na ustrezno zbiralno mesto na pr...

Page 151: ...mo za Europsku uniju i EEZ Norve ka Island i Lihten tajn Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s ku nim otpadom sukladno WEEE Direktivi 2012 19 EC i va em nacionalnom zakonu Ovaj...

Page 152: ...ispravnom odlaganju ovog proizvoda e doprineti efikasnom kori enju prirodnih resursa Za vi e informacija o tome gde mo ete da predate va u staru opremu radi recikliranje vas molimo da kontaktirate lok...

Page 153: ...ng Precautions Canceling Print Jobs Storing Printed Images Legal Restrictions on Scanning Copying Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality Hig...

Page 154: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 155: ...shipping agent is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off...

Page 156: ...Important We recommend to hold and carry out this printer as shown in the figure below If you hold the front cover or the cassette it may fall out of the printer 156...

Page 157: ...uch information and prevent third parties from accessing it Press the Setup button and select Device settings Reset setting All data Next press the OK button and select Yes For printers with fax capab...

Page 158: ...ent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned off the print head will not be capped properly and this will cause drying or clogging When unplugging the...

Page 159: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 159...

Page 160: ...Main Components Front View Rear View Inside View Operation Panel 160...

Page 161: ...ign with both sides of the paper stack E Cassette Load paper here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading...

Page 162: ...r occurs N ADF Auto Document Feeder Load a document here The documents loaded in the document tray are scanned automatically one sheet at a time Loading Documents in the ADF Auto Document Feeder O Doc...

Page 163: ...evice Jack Connect an external device such as telephone or answering device E USB Port Plug in the USB cable to connect the printer with a computer F Transport Unit Cover Detach when removing jammed p...

Page 164: ...should be installed into the left slot and the black FINE cartridge should be installed into the right slot Note For details on replacing a FINE cartridge see Replacing a FINE Cartridge Important The...

Page 165: ...e copy mode E SCAN button Switches the printer to the scan mode F Setup button Displays the Setup menu screen With this menu you can perform printer maintenance and change printer settings G Black but...

Page 166: ...edures at the router hold down this button L Numeric buttons Used to enter numerical values such as the number of copies as well as fax telephone numbers and characters M Tone button Switches to tone...

Page 167: ...Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 167...

Page 168: ...take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated for about 10 minutes To restore the display press any butt...

Page 169: ...e is displayed on the LCD see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network Th...

Page 170: ...ote You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the pri...

Page 171: ...is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plu...

Page 172: ...r clogging of the print head and print quality may be reduced If the power cord is unplugged the date time settings will be reset and all documents stored in the printer s memory will be lost Send or...

Page 173: ...lect various functions or settings Selecting a Menu or Setting Item On the menu screen or settings screen use the button C to select an item or option then press the OK button D to proceed with the pr...

Page 174: ...er Depending on the signal state the icon will change Signal strength 81 or more You can use the printer over Wi Fi without any problems Signal strength 51 or more The problem such as the printer cann...

Page 175: ...s and Symbols Press the Tone button to switch the input mode Use the Numeric buttons to enter the desired characters To insert a space Press the button five times To delete the last entered character...

Page 176: ...mode A Numeric mode 1 Fax Tele phone no 1 1 abc ABC 2 2 def DEF 3 3 gh i GH I 4 4 jkl JKL 5 5 mno MNO 6 6 pqrs PQRS 7 7 tuv TUV 8 8 wxyz WXYZ 9 9 0 0 _ SP 1 Switch the input mode 1 SP indicates a spac...

Page 177: ...pqrs PQRS 7 tuv TUV 8 wxyz WXYZ 9 0 _ SP 2 Switch the input mode 2 SP indicates a space 177...

Page 178: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel 178...

Page 179: ...Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the FINE Cartridge to be Used Managing the Printer Power Changing the Printer Ope...

Page 180: ...this option if you encounter print failures such as part of an image data being cut off 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box...

Page 181: ...s From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the...

Page 182: ...ttings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be delet...

Page 183: ...ting and click OK 4 Click OK on the Page Setup tab When you perform printing the specified FINE cartridge will be used Important When the following settings are specified Black Only does not function...

Page 184: ...r On function automatically turns on the printer when data is received The Auto Power Off function automatically turns off the printer when there are no operations from the printer driver or the print...

Page 185: ...disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting...

Page 186: ...can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head ali...

Page 187: ...ng of the next page begins Moving the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected befor...

Page 188: ...tings from Operation Panel Setting Items on Operation Panel FAX settings Print settings LAN settings Other dev settings Language selection Firmware update Reset setting Feed settings Web service setup...

Page 189: ...ned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Device settings and then press the OK button The Device settings screen is displayed 4 Select a setting item to adjust and t...

Page 190: ...FAX settings Other dev settings Language selection Web service setup ECO settings Quiet setting Items for Paper Printing Print settings Feed settings Items for Maintenance Management LAN settings Fir...

Page 191: ...You can specify the setup setting individually or the advanced setting For details on how to specify the setting Preparing for Faxing TEL no registration You can register the recipient s fax telephone...

Page 192: ...priority even if you select 33600 bps for TX start speed or RX start speed Auto redial Enables disables automatic redialing If you select ON you can specify the maximum number of redial attempts and t...

Page 193: ...ge reduction direction Adv communication ECM TX Selects whether to send faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM ECM RX Selects whether to receive faxes in Error Co...

Page 194: ...TY REPORT automatically If you select Print the printer prints ACTIVITY REPORT for the 20 histories of sent and received faxes automatically For details on the procedure to print ACTIVITY REPORT manua...

Page 195: ...you can use the on hook dial function FAX RX reject If you select ON the printer rejects the reception of faxes with no sender information or faxes from specific senders Rejecting Fax Reception Caller...

Page 196: ...s full Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page You can change the width to be cropped from the borders of the original image as needed Cropped...

Page 197: ...ice for the setup procedure Manual connect Select when you perform settings for Wi Fi manually using the operation panel of the printer WPS Push button Select when you perform settings for Wi Fi using...

Page 198: ...tting is printed out Printing Network Settings Important The network settings printout contains important information about your network Handle it with care Manual setup Set printer name Specifies the...

Page 199: ...Specifies the Bonjour service name You can use up to 48 characters for the name Note You cannot use the same service name as that already used for other LAN connected devices LPR setting Enables disa...

Page 200: ...e that daylight saving time summer time begins and ends Setting Sender Information Note This setting may not be available depending on the country or region of purchase Sound control Selects whether t...

Page 201: ...opies the zoom ratio etc Doc remov reminder Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen after scanning Important Depending on...

Page 202: ...sh German French Italian Spanish Dutch Portuguese Norwegian Swedish Danish Finnish Russian Ukrainian Polish Czech Slovak Hungarian Slovene Croatian Romanian Bulgarian Turkish Greek Estonian Latvian Li...

Page 203: ...check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server try again is displayed on the LCD press the OK button and try ag...

Page 204: ...rns the fax settings back to the default Disconnect the telephone line from the printer before you return this setting item back to the default After resetting perform setup again as necessary All dat...

Page 205: ...3 Press the OK button after deleting all the numbers and the letters 205...

Page 206: ...you can specify by the printer driver Windows or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Det paper mi...

Page 207: ...rinter to from Google Cloud Print DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup follow the display on the LCD to perform settings Pro...

Page 208: ...and then press the OK button 4 Select EnergySaveSettings and then press the OK button 5 Select Auto power off and then press the OK button 6 Select a time to turn off the printer and then press the O...

Page 209: ...ed 3 Select ECO settings and then press the OK button 4 Select 2 sidedPrintSetting and then press the OK button 5 Specify settings as necessary Copy Select two sided copying as a default Template prin...

Page 210: ...hen Specify hrs of use is selected The screen to specify starting ending time is displayed Use the button to move the cursor under the desired position use the Numeric buttons to enter the time then p...

Page 211: ...formation Select this menu from Setup menu Current version Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial nu...

Page 212: ...ed at the same time Print width 8 inches 203 2 mm for Borderless Printing 8 5 inches 216 mm Printable area Borderless printing Top Bottom Left Right margin 0 0 inch 0 0 mm Standard printing Top margin...

Page 213: ...y for the country or region you purchased Power consumption Printing Copy 8 W or less 1 Standby minimum 0 9 W or less 1 2 OFF 0 2 W or less 1 USB connection to PC 2 The wait time for standby cannot be...

Page 214: ...MMR Color JPEG Modem speed max 33 6 kbps Automatic fallback Transmission speed Black Approx 3 seconds page at 33 6 kbps Based on ITU T No 1 chart for US specifications and Canon FAX Standard chart No...

Page 215: ...bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels differ depending on country or region Communication distance Indoors 164 feet 50 m Effective range varies depending on...

Page 216: ...nt PIXMA Cloud Link Windows 10 Mobile Print Mopria Print Service Internet connection or CD ROM drive is required to install the software for Windows Internet connection is required to use Easy WebPrin...

Page 217: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 217...

Page 218: ...ates Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Oc Office Colour Paper SAT213 High Resolution Paper HR 10...

Page 219: ...5cm L 89x127mm 2L 127x178mm Hagaki Hagaki 2 Envelope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits Minimum size 3 50...

Page 220: ...ter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Glossy GP 701 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Plus Glossy II PP 201 PP 301 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20...

Page 221: ...n this case load half the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time 3 For be...

Page 222: ...105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Env...

Page 223: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 224: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Paper Settings 224...

Page 225: ...nting from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing Using a Web Service 2...

Page 226: ...n Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Upd...

Page 227: ...printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings...

Page 228: ...nter will now print using these settings Important When you select Always Print with Current Settings the settings on the Quick Setup Main and Page Setup tabs are saved and those settings are used in...

Page 229: ...river setup window 2 On Quick Setup tab click Printer Media Information The Printer Media Information dialog box appears 3 Select Paper Source From Paper Source check the setting or select a new paper...

Page 230: ...Photo Paper Plus Glossy II PP 201 PP 301 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Platinum PT 101 Photo Paper Pro Platinum ProPlatinum Photo Paper Pro Luster LU 101 Photo Paper Pro Lus...

Page 231: ...Envelopes Envelope Envelope Greeting Cards Inkjet Greeting Card Others 231...

Page 232: ...er Cassette paper information registered on the printer Letter 8 5 x11 22x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 5 x7 13x18cm 2L 5 x7 8 x10 20x25cm 8 x10 L 89x1...

Page 233: ...Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope P...

Page 234: ...b 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check R...

Page 235: ...Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Colla...

Page 236: ...ftware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unav...

Page 237: ...en you want to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Setting Bord...

Page 238: ...are unavailable When Envelope or High Resolution Paper is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during border...

Page 239: ...mount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is prin...

Page 240: ...the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer...

Page 241: ...e of the printer driver 5 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the sc...

Page 242: ...Note Selecting Scaled changes the printable area of the document 242...

Page 243: ...out list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in th...

Page 244: ...r To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Pa...

Page 245: ...ate a large print like a poster Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab...

Page 246: ...erating environments are used Print Cut Paste lines in margins To leave out cut lines uncheck this check box Print page range Specifies the printing range Select All under normal circumstances To repr...

Page 247: ...isplayed Note Click the deleted pages to display them again Right click the settings preview to select Print all pages or Delete all pages 2 Complete the setup After completing the page selection clic...

Page 248: ...uplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page La...

Page 249: ...ther stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you execut...

Page 250: ...rint the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then click Start Printing to print the opposite side Im...

Page 251: ...me before starting to print the back page Operation stops temporarily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assista...

Page 252: ...10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelop...

Page 253: ...lay Guide Message of the Option menu to enable the setting Note If the paper settings in the printer driver differ from the paper information registered on the printer an error may occur For instructi...

Page 254: ...p tab and specify the settings in the dialog box that appears For details about the paper information to be registered to the printer driver and on the printer see the following Paper Settings on the...

Page 255: ...nce tab and click View Printer Status to start the Canon IJ Status Monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting To hide these guide messages...

Page 256: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use Printer Driver 256...

Page 257: ...ata formats you need a printer driver that supports your printer Installing the Printer Driver To install the printer driver install the driver from Start Setup on the setup CD ROM that came with your...

Page 258: ...etails refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintena...

Page 259: ...ppears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not...

Page 260: ...In such cases take the appropriate action as described 260...

Page 261: ...inter driver setup window 2 Launching the Canon IJ Status Monitor On the Maintenance tab click View Printer Status 3 Display Estimated ink levels Ink status is displayed as an illustration Note The in...

Page 262: ...for color adjustment on the Color Adjustment tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the previ...

Page 263: ...er setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after uncheckin...

Page 264: ...Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 264...

Page 265: ...a new name You can delete the registered printing profile You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow ke...

Page 266: ...tabs to Commonly Used Settings Delete Deletes a registered printing profile Select the name of the setting to be deleted from Commonly Used Settings and click Delete When a confirmation message is di...

Page 267: ...to monochrome data when printing your document Draft This setting is appropriate for test printing Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction Th...

Page 268: ...mes enabled Click Set to open the Custom dialog box and then specify the desired settings High Gives priority to print quality over printing speed Standard Prints with average speed and quality Draft...

Page 269: ...dialog box Select the icons of the printing profiles to be registered to Commonly Used Settings and change the items to be saved in the printing profiles Icon Select the icon for the printing profile...

Page 270: ...nits Printer Media Information dialog box This dialog box allows you to check the printer settings and apply the checked settings to the printer driver Paper Source Check the setting or select a new p...

Page 271: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver Registering a Frequently Used Printing Profile 271...

Page 272: ...ype that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Cassette...

Page 273: ...on the Color Adjustment tab and select the Color Correction method on the Matching tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the pro...

Page 274: ...enter a value linked to the slider Enter a value in the range from 50 to 50 This adjustment changes the relative amount of ink of each color used which alters the total color balance of the document...

Page 275: ...When Grayscale Printing is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance...

Page 276: ...nd is unavailable Driver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM Adjusts the colors by using an ICC profile when printing Important...

Page 277: ...specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same o...

Page 278: ...the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page...

Page 279: ...is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout is selected Automatic Selects whether duplex printing is to be performed automatically or manually This check box wi...

Page 280: ...data that is sent from applications Stamp Background Opens the Stamp Background dialog box The Stamp function allows you to print a stamp text or a bitmap over or behind document data It also allows y...

Page 281: ...r poster Print Cut Paste in margins Specifies whether to print the words Cut and Paste in the margins These words serve as guidelines for pasting together the pages into a poster Check this check box...

Page 282: ...age This dialog box allows you to set whether the page is to be reduced when printed so that the document fits in one page Use normal size printing Prints the document pages without reducing them This...

Page 283: ...r Paper Size To display the items separately select the check box To display the items as a group clear the check box Do not allow application software to compress print data Compression of the applic...

Page 284: ...nd dialog box allows you to print a stamp and or background over or behind the document pages In addition to the pre registered ones you can register and use your original stamp or background Stamp St...

Page 285: ...amp configured in each tab Stamp Type Specifies the stamp type Select Text to create a stamp with characters Select Bitmap to create with a bitmap file Select Date Time User Name to display the creati...

Page 286: ...of the bitmap transparent Note Click Defaults to set Stamp Type to text Stamp Text to blank TrueType Font to Arial Style to Regular Size to 36 points Outline unchecked and Color to gray with the RGB...

Page 287: ...t the selected background Preview Window Shows the status of the bitmap set on the Background tab File Specifies the name of the bitmap file to be used as the background Select File Opens the dialog b...

Page 288: ...and returns cannot be entered at the beginning or end of a title Backgrounds Shows a list of registered background titles Specify a title to display the corresponding background in Title Save Save ove...

Page 289: ...e printer status and how a print job is proceeding About Opens the About dialog box The version of the printer driver plus a copyright notice can be checked In addition the language to be used can be...

Page 290: ...Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 290...

Page 291: ...form Ink status display The status monitor displays FINE cartridge types and estimated ink levels When the remaining ink level becomes low a warning icon and message low ink level warning are displaye...

Page 292: ...cartridge is also displayed as an illustration Ink Model Number You can look up the correct FINE cartridge for your printer Option Menu If a printer message appears select Enable Status Monitor to st...

Page 293: ...Windows is started Remote UI menu You are able to open the printer s Remote User Interface You are able to check the printer status and run maintenance functions on the printer when connected to and u...

Page 294: ...equire an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as descri...

Page 295: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 295...

Page 296: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 296...

Page 297: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 297...

Page 298: ...vice and Connecting It to the Printer 3 Printing Scanning Printing Scanning with Wireless Direct Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions...

Page 299: ...nter 1 Turn on Wi Fi function on your device Enable Wi Fi on your device s Setting menu For more on turning on Wi Fi function see your device s instruction manual 2 Select DIRECT XXXX TR4500series X r...

Page 300: ...tup menu screen is displayed 3 Select Device settings and then press the OK button 4 Select LAN settings and then press the OK button 5 Select Wireless Direct and then press the OK button 6 Select a s...

Page 301: ...button If you select Security protocol instead of Done you can check the updated password Confirm request To display the confirmation screen when a Wi Fi Direct compatible device is connecting to the...

Page 302: ...Displaying the Message which Prevents Misprinting When you insert the cassette with paper loaded The screen to register the paper information is displayed Register the paper size and the media type a...

Page 303: ...e the paper Select if you want to print after replacing the paper of the cassette For example when the paper size setting for printing copying is A5 and the paper information registered in the printer...

Page 304: ...ows The message which prevents misprinting is disabled by default To change the setting Changing the Printer Operation Mode When you print from macOS The message which prevents misprinting is enabled...

Page 305: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Collated Copying Special Copy Menu Copying Using Smartphone or Tablet 305...

Page 306: ...ton to reset the magnification to 100 6 Use the button or the Numeric buttons to specify the number of copies 7 Press the Color button for color copying or the Black button for black white copying The...

Page 307: ...g job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to ca...

Page 308: ...not be specified in combination with the setting of other setting items or the copy menu The settings of the page size media type etc are retained even if the printer is turned off Enlarge Reduce Sele...

Page 309: ...High and try copying again Select High to copy in grayscale Grayscale renders tones in a range of grays instead of black or white 4 on 1 layout Select the layout when copying four original pages onto...

Page 310: ...d copying Ex Note This setting item is displayed only when 2 sided copy is selected for Special copy Two Sided Copying Stapling side Select the orientation and the stapling side of the printed paper E...

Page 311: ...Scanning Scanning from Computer Windows Scanning from Computer macOS Scanning from Operation Panel Scanning Using Smartphone Tablet 311...

Page 312: ...Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Ti...

Page 313: ...tem Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password...

Page 314: ...Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be change...

Page 315: ...Note To set the applications to integrate with see Settings Dialog Box 315...

Page 316: ...clear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 2 Place items on platen or ADF Position...

Page 317: ...the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for sc...

Page 318: ...d PNG Images whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used When you select a password protected PDF file you must enter the password Editing Password P...

Page 319: ...n the Toolbar When adding existing images or PDF files Click Add Page on the Toolbar After the Open dialog box appears select the image s or PDF file s you want to add and then click Open Note You can...

Page 320: ...8 Select Save As in File menu The Save dialog box appears 9 Specify save settings Save Dialog Box PDF Edit Screen 10 Click Save The PDF file is saved Note When a password protected PDF file is edited...

Page 321: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 322: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameter...

Page 323: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 323...

Page 324: ...g from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main sc...

Page 325: ...view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of docum...

Page 326: ...ant Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 if an ADF option is se...

Page 327: ...on to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scan...

Page 328: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 328...

Page 329: ...ms vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color S...

Page 330: ...ive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen fun...

Page 331: ...selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selec...

Page 332: ...djust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will...

Page 333: ...able when Color Matching is selected on the Color Settings tab of the Preferences dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click C...

Page 334: ...ble when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail vie...

Page 335: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 336: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 337: ...iew The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Ou...

Page 338: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 339: ...the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if th...

Page 340: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 341: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 342: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 343: ...g a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a network compatible model by connecting to a network scannin...

Page 344: ...high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then in...

Page 345: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 345...

Page 346: ...Document Feeder Placing Items Platen Place items as described below to scan by detecting the item type and size automatically Important When scanning by specifying the paper size in IJ Scan Utility or...

Page 347: ...ed area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be...

Page 348: ...ay out 4 Load document with side to scan facing up in document tray Insert the document until it stops 5 Adjust document guide B to match width of document Do not slide the document guide too hard aga...

Page 349: ...duct used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it i...

Page 350: ...se you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner sele...

Page 351: ...notification area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner...

Page 352: ...ettings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings...

Page 353: ...Scanning Using Smartphone Tablet Using PIXMA MAXIFY Cloud Link Printing Scanning with Wireless Direct 353...

Page 354: ...reparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Printer Sending Faxes from Computer Windows Sending Faxes from Computer Mac OS Receiving Faxes Other Useful Fax Functi...

Page 355: ...ou will not be able to send or receive faxes make copies or scan originals When you are connecting the telephone whether or not you can use it depends upon your telephone line or telephone Setting Up...

Page 356: ...l during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid pa...

Page 357: ...cted to the jack on the printer you will need to purchase a B T adapter to connect as follows Attach the B T adapter to the modular cable connecting the external device then connect the B T adapter to...

Page 358: ...xDSL line select the same line type as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an xDSL A Analog Subscriber Line B xDSL modem splitter may not be built i...

Page 359: ...g Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service Digital Network connection and settings refer to the manuals supplied with your terminal adapter or dial up rout...

Page 360: ...ine type manually For details on how to set the Telephone line type manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions...

Page 361: ...he OK button 5 Select TEL line auto select then press the OK button The current telephone line type is displayed Note If you do not need to change the telephone line type press the FAX button to retur...

Page 362: ...you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to the printer Basic Connectio...

Page 363: ...will ring 2 Pick up the handset If the call is a voice call talk on the telephone If the call is a fax hang up the handset after the printer starts receiving the fax Note The telephone may not ring w...

Page 364: ...hen you have an answering machine connected to the printer select ON to switch to fax reception automatically after the answering machine answers If you select OFF the printer does not switch from tel...

Page 365: ...only If you have subscribed to a Distinctive Ring Pattern Detection DRPD service provided by your telephone company your telephone company will assign two or more telephone numbers with distinctive ri...

Page 366: ...e OK button The DRPD FAX ring pat screen is displayed 8 Select the ring pattern that your telephone company assigned to your fax number then press the OK button Select from Normal ring Double ring Sho...

Page 367: ...lephone number C Unit name D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summa...

Page 368: ...the year 7 Press the OK button 8 Press the FAX button to return to the Fax standby screen Setting Daylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system tha...

Page 369: ...me starts then press the OK button 8 Make sure that Set shift time is selected then press the OK button 9 Use the button to move the cursor under the desired position use the Numeric buttons to enter...

Page 370: ...n for US only 1 Check that printer is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Fax settings then press the OK button 4 Select FAX user settings then press the OK...

Page 371: ...ton Note You can enter the name up to 24 characters including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 7 Press the FAX button to return to the Fax s...

Page 372: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 macOS 372...

Page 373: ...tered recipients in the group Registering Recipients in Group Dial You can register up to 20 recipients in total of individual recipients and group dials Note To change the registered information of t...

Page 374: ...no registration in Fax settings after pressing the Setup button 6 Select Recipient then press the OK button The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to s...

Page 375: ...the recipient s name is displayed Note This registration method may not be available depending on the country or region of purchase Direct entry is selected as the registration method The screen to en...

Page 376: ...ers Letters and Symbols 11 Press the OK button to finalize registration Note To register another recipient s number and name select an unregistered ID number and operate in the same procedure To retur...

Page 377: ...u can select Add directory entry from TEL no registration in Fax settings after pressing the Setup button 6 Select Group dial then press the OK button The screen to select an ID number is displayed 7...

Page 378: ...the group dial 3 Press the OK button The selected recipient is registered as a member of the group dial 4 Press the Menu Wireless connect button to display the screen to select an ID number then add...

Page 379: ...select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipients you have registered to the group dial by print...

Page 380: ...Select Edit then press the OK button The screen to select a registration method is displayed as well as when you register the recipient 4 Select a registration method then press the OK button 5 Chang...

Page 381: ...he recipient s name then press the OK button Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols To change a group dial 1 Select Group dial then press...

Page 382: ...ttings after pressing the Setup button 6 Delete the registered information To delete the recipient s information 1 Select Recipient then press the OK button 2 Use the button or the Numeric buttons to...

Page 383: ...eports lists then press the OK button 6 Select Directory list then press the OK button 7 Select an item to print then press the OK button If you selected Recipient The confirmation screen asking if yo...

Page 384: ...it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog box Saving Registered Telephone Directory on...

Page 385: ...u do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Make sure printer is turned on 2 Start up Speed Dial Util...

Page 386: ...r model from Home of the Online Manual For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection met...

Page 387: ...t are selected you cannot use the Edit button 6 Load from PC Displays the telephone directory saved on the computer 7 Instructions Displays this guide 8 Exit Quits Speed Dial Utility2 Information regi...

Page 388: ...er and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Save...

Page 389: ...Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied co...

Page 390: ...registering fax telephone numbers or a group dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save T...

Page 391: ...rt up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax teleph...

Page 392: ...lete 5 Click OK To continue changing fax telephone numbers or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen a...

Page 393: ...fax telephone numbers is displayed 4 Select a code to delete from list and then click Delete Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation s...

Page 394: ...s information is displayed 4 Select an item to change and then click Edit The User Information dialog box is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number a...

Page 395: ...d To register a rejected number 1 Select an unoccupied code from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To change a rejected number 1 Sel...

Page 396: ...ing Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Load from PC 4 Select a data of teleph...

Page 397: ...Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Basic Resending Faxes Redialing Busy Number Setting Items for Sending Faxes 397...

Page 398: ...The Fax standby screen is displayed 3 Load documents on platen or in ADF Auto Document Feeder Important When sending a double sided document load the document on the platen Double sided documents cann...

Page 399: ...the remaining documents are automatically ejected If you load the document on the platen After scanning the document the confirmation screen asking you if you load the next document is displayed To se...

Page 400: ...Do not unplug the power cord until all documents are sent If you unplug the power cord all unsent documents stored in the printer s memory are lost 400...

Page 401: ...es by Entering Fax Telephone Number Automatic Redialing You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the le...

Page 402: ...k white transmission Important Color transmission is available only when the recipient s fax device supports color faxing Note For manual redialing the printer memorizes up to 10 recent recipients dia...

Page 403: ...Scan contrast then press the OK button 4 Select the scan contrast then press the OK button The button decreases the scan contrast and the button increases the scan contrast 5 Select Scan resolution th...

Page 404: ...d in the same resolution 200 x 200 dpi The image quality compression rate is determined by which scan resolution is selected except that Extra fine and Photo provide the same image quality 7 Press the...

Page 405: ...asic Creating an Address Book Fax Driver Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver Cannot Send Faxes from Computer How to Open the...

Page 406: ...le menu 3 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 4 Click Print or OK Print dialog box in Notepad Note Click Preferences or Properties...

Page 407: ...address book Register the recipient in the address book and reopen the address book For details on how to register recipients in the address book see Creating an Address Book Fax Driver If the recipi...

Page 408: ...ating an Address Book Fax Driver Add the outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX 7 Cl...

Page 409: ...ver 2 Click Address Book in the displayed dialog box Note Once an individual recipient Contact is registered in the address book folder Windows Contacts as an address book file contact file it can be...

Page 410: ...ote For faxing you can only specify the Contact one recipient You cannot specify a Distribution List 5 On Name and E mail tab of Properties dialog box enter First and Last The recipient s name will be...

Page 411: ...after entering the recipient Add the outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX If you u...

Page 412: ...olders in Advanced settings then click OK 3 From the Start menu select XXXX user name then double click AppData Roaming Canon MP5 to open the folder 4 Double click the wab file The address book will b...

Page 413: ...s registered in the address book Editing Recipients in an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient yo...

Page 414: ...rom an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to delete from the Address Book dialog box t...

Page 415: ...4 When a confirmation message is displayed click Yes 415...

Page 416: ...t to fax with an application such as Notepad and then click the Print command The command is Print on the File menu 2 In Select Printer or Name in the Print dialog box select Canon XXX series FAX wher...

Page 417: ...elect Recipient from Address Book dialog box If the entered name is found the recipient will be displayed in the contact list with its name selected While the name is selected click Set as Recipient t...

Page 418: ...d all faxes stored in the machine s memory are deleted Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from t...

Page 419: ...support code is displayed see Support Code List for your model from Home of the Online Manual If no support code is displayed see A Message Is Displayed for your model from Home of the Online Manual...

Page 420: ...log Box of the Fax Driver from the Fax Printer Icon Windows 8 1 Windows 8 1 Click the Settings charm Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Printer ic...

Page 421: ...hen Canon XXX series FAX Where XXX is the model name Windows 7 1 From the Start menu select Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Printer icon or Can...

Page 422: ...luetooth port you cannot send a fax from the computer You can use the following characters for Fax Number Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numb...

Page 423: ...Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception 423...

Page 424: ...screen Note For details on how to change the receive mode Setting Receive Mode 4 Load paper Load the sheets of plain paper 5 Specify the paper settings as necessary Changing Paper Settings This comple...

Page 425: ...X start time allows you to specify the number of seconds until the printer switches to fax reception If you have subscribed to Duplex Ringing service in Hong Kong the telephone will ring a specified n...

Page 426: ...s follows The entire message should be no longer than 15 seconds In the message tell your callers how to send a fax When the call is a voice call The telephone will ring when a call incomes Pick up th...

Page 427: ...e number of times to ring the telephone Advanced Settings of Receive Mode When the call is a voice call The telephone will ring when a call incomes When the printer does not detect the fax ring patter...

Page 428: ...For Network switch The name of this service varies depending on the country or region of purchase This setting may not be also available depending on the country or region of purchase 428...

Page 429: ...per is displayed on the LCD In this case load paper and press the OK button You can also press the Stop button to close the message and print the stored documents in the printer s memory later Printin...

Page 430: ...ect the page size from A4 Letter or Legal Note Some of page sizes are not available depending on the country or region of purchase Media type The paper type is set to Plain paper 2 sided Select whethe...

Page 431: ...documents in Auto print settings under FAX settings Auto print settings An error has occurred on the printer If you select Print for Received documents in Auto print settings under FAX settings a rece...

Page 432: ...esume printing of the fax display the Fax standby screen by pressing the FAX button again Note The printer can store up to max 50 pages max 20 documents of faxes in the printer s memory When using ITU...

Page 433: ...Other Useful Fax Functions Document Stored in Printer s Memory 433...

Page 434: ...ettings under FAX settings You pressed the Stop button to cancel printing of a received fax Important If you unplug the power cord of the printer all faxes stored in the printer s memory are deleted F...

Page 435: ...e LCD 6 Select a print menu then press the OK button Print memory list You can print a list of the documents in the printer s memory MEMORY LIST MEMORY LIST shows the transaction number of the unsent...

Page 436: ...will be printed The screen to confirm whether to delete the printed document in the printer s memory is displayed If you select Yes and press the OK button the printed document in the printer s memor...

Page 437: ...screen is displayed 4 Select Memory reference then press the OK button Note If no document is stored in the printer s memory No documents in memory is displayed on the LCD 5 Select a delete menu then...

Page 438: ...layed 2 Select Yes then press the OK button The specified document will be deleted from printer s memory Note If there is not the specified document in the printer s memory No document is displayed an...

Page 439: ...nnot Print or Connect Error Installation Failed to MP Drivers Installation Windows Fax Cannot Send a Fax Cannot Receive a Fax Cannot Print a Fax FAX Setup Guide An Error Occurs Message Support Code Ap...

Page 440: ...e Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly Installation Failed to MP Drivers Installation Windows Easy WebPrint EX Does Not Star...

Page 441: ...Replacing Wireless Router or Changed Router Settings Cannot Access to Internet on Wi Fi from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smar...

Page 442: ...eless Direct Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wi Fi from Communication Device Cannot Print or Connect LAN Setting Tips Changing LAN...

Page 443: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 443...

Page 444: ...Network While performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer...

Page 445: ...dows Checking Power Status Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wi...

Page 446: ...ter and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redet...

Page 447: ...Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and n...

Page 448: ...allow wireless communication Make sure the or icon is displayed on the LCD If icon is not displayed The printer is not set to allow wireless communication Turn on wireless communication on the printer...

Page 449: ...e printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of th...

Page 450: ...he instructions on the screen to continue to set up network communication If the printer cannot be detected the printer is not connected to the wireless router Connect the printer to the wireless rout...

Page 451: ...ake sure whether printer s IP address is not used for another device To check the printer s IP address print out the network settings information Printing Network Settings If the IP address is not spe...

Page 452: ...the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communic...

Page 453: ...tion manual supplied with the wireless router or contact the manufacturer In addition make sure the wireless router you are using is configured to use 2 4 GHz bandwidth Important Depending on the wire...

Page 454: ...lied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon...

Page 455: ...redo setup For macOS 1 Click Next The screen telling you that installation has not been completed appears 2 Click No The screen to select application software to install appears 3 Click Back to Top 4...

Page 456: ...is complete on the computer If it is not perform setup For Windows Perform setup using the Setup CD ROM or from the web page For macOS Perform setup from the web page Note IJ Network Device Setup Uti...

Page 457: ...sary Place the printer and wireless router where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by...

Page 458: ...e sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message a...

Page 459: ...Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key Password Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 459...

Page 460: ...val of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Can you view any web...

Page 461: ...ttached to most wireless routers note that some of them have it inside Check6 Make sure wireless signal is strong Monitor signal status and move printer and wireless router as necessary Place the prin...

Page 462: ...is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to alwa...

Page 463: ...the proper password specified for the Wireless Direct To check the password specified for the printer print out the network setting information of the printer Printing Network Settings Check6 Make sur...

Page 464: ...to and setting up your wireless router see the wireless router instruction manual or contact its manufacturer Note To check the MAC address or IP address of your computer see Checking Computer IP Addr...

Page 465: ...tup Utility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Network Device Setup Utility Setting an Encryptio...

Page 466: ...e identical among the wireless router the printer and your computer To communicate with a wireless router that generates a password automatically you must set the printer to use the password generated...

Page 467: ...J Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Network Device Setup Utility If this does not solve the problem see below Cannot Communi...

Page 468: ...ntication method must be identical among the wireless router the printer and your computer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer After Changing E...

Page 469: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 469...

Page 470: ...he instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start and select Command Prompt In Windows 8 1 select Command Prompt from the Start screen If Command...

Page 471: ...f communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For macO...

Page 472: ...et loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings info...

Page 473: ...restoring it to the factory defaults redo setup using the Setup CD ROM or from the web page For macOS Initialization erases all network settings on the printer making printing scanning or faxing opera...

Page 474: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 474...

Page 475: ...wer is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to updat...

Page 476: ...reless router Check6 Make sure the printer is not placed too far away from the wireless router If the distance between the printer and wireless router is too far wireless communication becomes poor Pl...

Page 477: ...ngs LAN settings Wireless Direct Switch WL Direct in this order and select Yes Check3 Check the settings of your device smartphone tablet Make sure Wi Fi is enabled on your device For details refer to...

Page 478: ...vice If the distance between the printer and device is too far wireless communication becomes poor Place the printer and device close to each other Check7 Make sure 5 devices are already connected Wir...

Page 479: ...Printing Problems Printer Does Not Print Ink Does Not Come Out Paper Does Not Feed Properly No Paper Error Printout Results Are Unsatisfactory 479...

Page 480: ...ing If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the pri...

Page 481: ...Make sure your printer s name is selected in Printer in the Print dialog Note If multiple printers are registered to your computer select Set as Default Printer from System Preferences Printers Scann...

Page 482: ...nto place After confirming that the FINE cartridge is installed properly close the paper output cover Check3 Are the print head nozzles clogged Print the nozzle check pattern to determine whether the...

Page 483: ...urn off the printer and perform print head deep cleaning again 24 hours later When you turn the printer off do not unplug it from the power supply If problem is not resolved after performing print hea...

Page 484: ...f the paper load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper load the paper with the print side facing DOWN and slide the paper g...

Page 485: ...rwise the setting is applied from the next time To set by using the operation panel Press the Setup button select Device settings and Print settings in this order and then set Prevent double feed to O...

Page 486: ...If the measures above do not solve the problem contact your nearest Canon service center to request a repair 486...

Page 487: ...e using your printer for Copying Check the settings using the operation panel Setting Items for Copying Printing from your computer Check the settings using the printer driver Basic Printing Setup Pri...

Page 488: ...colored Colors may fade with time if the printed paper is left for a long period of time After printing dry the paper sufficiently avoid high temperatures high humidity and direct sunlight and store o...

Page 489: ...Printouts Are Blank Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Printing Is Blurry Colors Are Wrong 489...

Page 490: ...attern and examine the pattern If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cl...

Page 491: ...per output cover When copying see also the sections below Check6 Is platen glass or glass of ADF dirty Clean the platen glass or the glass of ADF Cleaning Platen and Document Cover Cleaning the ADF Au...

Page 492: ...r by printer If you use a printout done by this printer as the original print quality may be reduced depending on the condition of the original Print from the printer directly or reprint from the comp...

Page 493: ...cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head deep cleaning again 24 hours later When you turn the printer off do not u...

Page 494: ...ote Printed colors may not match screen colors due to basic differences in the methods used to produce colors Color control settings and environmental differences can also affect how colors appear on...

Page 495: ...f the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Adjusting Print Head Position Manually For macOS Adjusting...

Page 496: ...n using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the...

Page 497: ...me Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media...

Page 498: ...rinting with a high intensity setting on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Printing from your computer Windows Check the intensity setting in the pri...

Page 499: ...rying time This allows the printed surface to dry preventing smudges and scratches For Windows 1 Make sure printer is turned on 2 Open Canon IJ Printer Assistant Tool Maintenance Tab Description 3 Sel...

Page 500: ...ts Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printout...

Page 501: ...Scanning Problems Windows Scanning Problems 501...

Page 502: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 502...

Page 503: ...t the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network...

Page 504: ...er name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicatio...

Page 505: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems Poor Quality Fax Received 505...

Page 506: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax 506...

Page 507: ...he Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will...

Page 508: ...layed on the Fax standby screen check the cause A Message for Faxing Is Displayed on the LCD Print ACTIVITY REPORT and check for an error Summary of Reports and Lists If a transmission error has occur...

Page 509: ...If the telephone line is connected correctly there is a problem with your telephone line Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter 509...

Page 510: ...ngs Note If selecting Reduce does not reduce errors select Do not reduce In addition when using an Internet telephone it is possible that errors occur more often if 4800 bps or 9600 bps is selected fo...

Page 511: ...Problems Receiving Faxes Cannot Receive a Fax Cannot Print a Fax 511...

Page 512: ...n how to unplug the power cord see Unplugging the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted fro...

Page 513: ...atically after the FINE cartridge is replaced Replacing a FINE Cartridge When the printer receives black white faxes in the printer s memory if ON is selected for 2 sided in FAX paper settings selecti...

Page 514: ...n Caller rejection If you select Reject for any setting items in Caller rejection in Security control under Fax settings the printer rejects calls for setting item selected Reject For details refer to...

Page 515: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 515...

Page 516: ...tly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting...

Page 517: ...evice such as an external telephone an answering device or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telepho...

Page 518: ...nder to check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax device compatible with ECM S...

Page 519: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD 519...

Page 520: ...power plug is securely connected to printer and then turn on again Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the problem c...

Page 521: ...and then press the OK button 4 Use the button to select Auto power off and then press the OK button 5 Use the button to select OFF and then press the OK button The setting to shut off the power autom...

Page 522: ...The setting to shut off the power automatically is disabled Note Refer to below to disable the setting from ScanGear scanner driver Scanner Tab 522...

Page 523: ...environment supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a cert...

Page 524: ...mportant Connect the Type B terminal to the printer with the notched side facing UP For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional suppor...

Page 525: ...lect your language 1 Press Setup button and wait a little 2 Press button twice and press OK button 3 Press button 3 times and press OK button 4 Use button to select language for LCD and press OK butto...

Page 526: ...Installation and Download Problems Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows 526...

Page 527: ...7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with...

Page 528: ...all the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Not...

Page 529: ...instructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with Wi Fi connection The printer is detected automatically in the n...

Page 530: ...Errors and Messages An Error Occurs Message Support Code Appears 530...

Page 531: ...puter or an error code appears on the printer For some errors a support code error number appears on the computer screen When a Support Code and a message are displayed on the computer screen Windows...

Page 532: ...size of the loaded paper is different from that specified in the paper size setting Load the same size of paper as that specified in the paper size setting and press the OK button Data error Press OK...

Page 533: ...mp stops flashing and remains lit Check2 Make sure printer is properly connected to computer If you are using a USB cable make sure it is securely connected to both the printer and the computer When t...

Page 534: ...device error is shown see Windows Help to resolve it Other Error Messages Windows Check If an error message appears outside printer status monitor check the following Could not spool successfully due...

Page 535: ...e Support Code Appears on LCD and Computer Screen 1000 to 1ZZZ 1003 1200 1203 1250 1300 1303 1304 1309 1310 1401 1403 1430 1485 15A1 15A2 1682 1684 1686 1688 168A 1702 1703 1704 1705 1712 1713 1714 17...

Page 536: ...6901 6902 6910 6911 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6D01 7000 to 7ZZZ 7500 7600 7700 7800 9000 to 9ZZZ 9500 For paper jam support codes see also List of...

Page 537: ...see the jammed paper at the paper output slot If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the document is jammed in the A...

Page 538: ...paper Hold the paper with both hands and pull it out slowly so as not to tear it Note If you cannot pull out the paper turn the printer back on without pulling forcibly The paper may be ejected autom...

Page 539: ...the printer is erased Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents w...

Page 540: ...ide Printer If none of the above is applied see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 2 Load paper in cassette properly When you push the cassette back gr...

Page 541: ...Jammed inside Printer If none of the above is applied see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 2 Load paper in cassette properly When you push the casset...

Page 542: ...it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becom...

Page 543: ...left whichever makes it easier to remove the paper When moving the FINE cartridge holder hold the top of the FINE cartridge holder and slide it slowly to the far right or left 4 Hold jammed paper fir...

Page 544: ...lug printer back in and turn printer back on All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If...

Page 545: ...ng printing and you need to turn off the printer to remove it press Stop button to stop the printing before you turn off the printer 1 Turn off printer and unplug it 2 Retract output tray extension an...

Page 546: ...l the jammed paper support the printer with your hand so that it does not fall down Note If the paper is rolled up and it is difficult to remove grasp the edges of the paper then remove the jammed pap...

Page 547: ...sport unit cover take back the printer in original position at once 8 Plug printer back in and turn printer back on If the measures above do not solve the problem contact your nearest Canon service ce...

Page 548: ...er When you load the paper insert the paper stack until the leading edge touches the far end of the cassette After loading the paper push the cassette so that the mark on the cassette aligns with the...

Page 549: ...1200 Cause Paper output cover is open What to Do Close the paper output cover and wait for a while Do not close it while you are replacing a FINE cartridge 549...

Page 550: ...e paper output cover Press the printer s OK button to resolve the error The printer ejects one blank sheet of paper and resumes printing from the next paper The printer will not reprint the page that...

Page 551: ...1250 Cause Paper output tray is closed What to Do Open the paper output tray to resume printing 551...

Page 552: ...Install the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact your nearest Canon service center to request a repair Important If you unplug the power cord all the...

Page 553: ...the error is not resolved the FINE cartridge may be damaged Replace the FINE cartridge with a new one If this still does not solve the problem contact your nearest Canon service center to request a re...

Page 554: ...tridge is not installed What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer Install the appropriate ink cartridge If you want to cancel printing press...

Page 555: ...Do Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact your nearest Canon service center to request a repair Important If you unplug the power cord all th...

Page 556: ...detected If you want to continue printing without this function press the printer s Stop button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum q...

Page 557: ...e printer s Stop button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabl...

Page 558: ...ray extension and the paper output support open the paper output cover and then remove the FINE cartridges Make sure the FINE cartridge compatible with the printer is installed Then install the FINE c...

Page 559: ...ver then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder If you find the protective material or the tape remains attached remove it then close th...

Page 560: ...paper information set on the printer as shown below a message appears on the LCD Print settings specified on the printer driver Paper size A5 Media type Plain paper Cassette paper information set on t...

Page 561: ...or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Paper Size Windows Cancel Cancels printing Select this option...

Page 562: ...re the platen and the print head alignment sheet are not dirty Make sure the loaded paper is correct For print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle is not...

Page 563: ...Load print head alignment sheet on platen Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and press prin...

Page 564: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 564...

Page 565: ...nter and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord...

Page 566: ...nter and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord...

Page 567: ...ush up the FINE cartridge until it clicks into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing a...

Page 568: ...nter and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord...

Page 569: ...your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Note In the case of warnings or errors caused by r...

Page 570: ...ause List of Support Code for Error Paper Jams Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center...

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