Canon LaserBase MF5750 User Manual Download

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Please read this guide before operating this equipment.

After you finish reading this guide, store it in a safe place

for future reference.

Series

Summary of Contents for LaserBase MF5750

Page 1: ...Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference Series ...

Page 2: ...70 model Set Up Sheet Introduction on Use Quick Reference Guide Copying and Printing Instructions Troubleshooting User s Guide This Manual CD ROM Fax Instructions Troubleshooting Facsimile Guide Software Installation and Instructions Printing Scanning and PC Faxing Instructions Troubleshooting Software Guide CD ROM Remote User Interface Instructions Remote UI Guide CD ROM Network Connectivity and ...

Page 3: ...s of EC Directive 1999 5 EC We declare that this product conforms to the EMC requirements of EC Directive 1999 5 EC at nominal mains input 230 V 50Hz although the rated input of the product is 200 240 V 50 60Hz This equipment has been tested in a typical system to comply with the technical requirements of EMC Directive Use of shielded cable is required to comply with the technical requirements of ...

Page 4: ... Energy Star guidelines for energy efficiency Super G3 is a phrase used to describe the new generation of fax machines that use ITU T V 34 standard 33 6Kbps modems Super G3 High Speed Fax machines allow transmission time of approx 3 seconds per page which results in reduced telephone line charges Approx 3 seconds per page fax data transmission time based on Canon FAX Standard Chart No 1 Standard M...

Page 5: ... Purpose Feeder 2 6 Loading an Envelope in the Multi Purpose Feeder 2 7 Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder 2 8 Specifying the Paper Size 2 8 Specifying the Paper Type 2 9 Orientation of the Document and the Paper Loading 2 9 Selecting the Paper Output Area 2 10 Paper Type and Paper Output Area 2 10 Face Down Paper Output Area 2 11 Face Up Paper Output A...

Page 6: ...irming and Deleting a Copy Job 7 2 Confirming and Deleting a Print Job 7 3 Confirming and Deleting a Report Job 7 3 Chapter 8 Maintenance Periodic Cleaning 8 1 Cleaning the Exterior 8 1 Cleaning the Scanning Area 8 1 Cleaning the ADF Area 8 2 When to Replace the Cartridge 8 3 Print Yield 8 4 Handling and Storing the Cartridge 8 4 Replacing the Cartridge 8 6 Repacking and Transporting Your Machine ...

Page 7: ...e Settings Accessing the Machine Settings 10 1 Menu Descriptions 10 1 PAPER SETTINGS 10 1 COMMON SETTINGS 10 2 COPY SETTINGS 10 4 PRINTER SETTINGS 10 5 TIMER SETTINGS 10 5 Chapter 11 Appendix Specifications 11 1 Index 11 3 ...

Page 8: ...ayed in the LCD The following are a few examples of how messages in the LCD are expressed in this manual The messages are indicated within angle brackets If MEMORY FULL is displayed the machine cannot scan the documents COL appears in the LCD WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely a...

Page 9: ...is manual are those taken when no optional equipment is attached to the LaserBase MF5770 The model LaserBase MF5770 is used for illustration purposes in this manual When there is any difference between MF5730 MF5750 and MF5770 it is clearly indicated in the text e g Only for the MF5770 model ...

Page 10: ... using the information in Chapter 9 Troubleshooting If you cannot solve the problem or if you think your machine needs servicing contact your local authorized Canon dealer or the Canon help line Main Components of the Machine This section describes the main components of the machine Front View a ADF Automatic Document Feeder Holds documents and feeds them automatically into the scanning unit b Doc...

Page 11: ...eeder Used when printing paper one by one manually i Cassette Holds the paper supply j Telephone line jack Connect the telephone cable Only for the MF5750 MF5770 models k External device jack Connect an external device Only for the MF5750 MF5770 models a Platen glass cover Open it when you place documents on the platen glass for copying or scanning b Platen glass Place documents a b ...

Page 12: ...us cable b Ethernet port Connect the network cable Only for the MF5770 model c Face up cover Open it when you output paper face up or remove jammed paper d Power socket Connect the power cord e Extension cover Protects paper supply in the cassette from dirt and dust c d e b a ...

Page 13: ...key Adjusts the copy exposure j Energy Saver key Sets or cancels the energy saver mode manually The key lights green when the energy saver mode is set and goes off when the mode is canceled k Status Monitor key Checks the status of copy fax print and report jobs l Clear key Clears an entry in the LCD m LCD Displays messages and prompts during operation Also displays selections text and numbers whe...

Page 14: ...ctory Hook Redial Pause R 01 02 03 04 05 06 07 08 09 10 11 12 Menu ABC DEF GHI JKL MNO PQRS TUV WXYZ T 1 2 3 4 5 6 7 8 9 0 OK COPY FAX SCAN c d e f g h i j k m o n a b p q r s l Menu 1 2 3 4 5 6 7 8 9 0 OK COPY SCAN e f g h i j m o n a b p q r s k c ...

Page 15: ...n mode is as follows Copy Mode Scan Mode NOTE When the machine is plugged in the LCD displays INITIALIZING for a while then the standby display appears The standby display in the Fax mode appears only with the MF5750 MF5770 models See Chapter 1 Introduction in the Facsimile Guide Copy ratio Exposure Copy quantity Paper size Image quality ...

Page 16: ...rror message appears and the Alarm indicator flashes When no paper is loaded in the cassette When paper is loaded in the multi purpose feeder When the message TONER SUPPLY LOW appears The machine will be restored from the energy saver mode in the following conditions When receiving print jobs from your computer When receiving faxes When you pick up the handset of the telephone connected to the mac...

Page 17: ... not upright If the paper is curled uncurl it before loading it in the cassette or multi purpose feeder Failure to do so will cause paper creases and a paper jam Unacceptable Paper Do not copy on the following types of copy stock Doing so may result in paper jams Severely curled or wrinkled paper Transparencies designed for full color copiers or printers Paper which has already been copied using a...

Page 18: ...e cassette or the multi purpose feeder Printing Areas Please note that the term printing area represents both the recommended area for optimum print quality and the entire area where the machine can technically print from your computer Printing area light shade Canon recommends that you print within this area Paper Envelope NOTE Copying areas are a little larger than printing areas MAX 5 mm MAX 5 ...

Page 19: ...e edges of the paper IMPORTANT Do not load paper from the back of the machine with the cassette in place Doing so may damage the paper feeding assembly inside the machine NOTE The paper in the multi purpose feeder is fed prior to the paper in the cassette The cassette holds up to approximately 250 sheets of 64 g m2 paper Loading Paper in the Cassette 1 Pull out the cassette completely ...

Page 20: ...not adjusted correctly for the size of the paper the quality of your printouts may be adversely affected 3 Fan the paper stack first then tap the edges on a flat surface to even the stack 4 Load the paper stack in the cassette with the print side down When you load paper with a logo on position the paper with the print side down logo side and load it so that the top of the paper feeds first in the...

Page 21: ...e of paper at the same time Do not load extra paper when there is still paper left in the cassette If you load extra paper while making copies remove the loaded paper first Then put it together with the extra paper and tap the edges After that reload it in the cassette 6 Insert the cassette into the machine NOTE If you do not completely insert the cassette into the machine paper jams may occur 7 S...

Page 22: ... in the multi purpose feeder NOTE The paper in the multi purpose feeder is fed prior to the paper in the cassette 1 Slide the paper guides to the mark of the desired paper size IMPORTANT If the paper guides are not adjusted correctly for the size of the paper the quality of your printouts may be adversely affected 2 Insert the paper square into the multi purpose feeder with the print side up ...

Page 23: ...e Feeder on p 2 8 Loading an Envelope in the Multi Purpose Feeder Use the multi purpose feeder when you want to copy or print an envelope one by one IMPORTANT The recommended envelopes are COM10 MONARCH DL and ISO C5 Using other envelopes may affect the quality of the printout NOTE The envelope in the multi purpose feeder is fed prior to the paper in the cassette 1 Slide the paper guides to fit th...

Page 24: ...ory the paper size has already been set to A4 Each time you change the paper size you load in the cassette or the multi purpose feeder it is necessary to specify the paper size according to the following 1 Press Menu 2 Press or to select PAPER SETTINGS press OK 3 Press or to select CASSETTE or MP TRAY press OK 4 Press or to select PAPER SIZE press OK 5 Press or to select the appropriate paper size...

Page 25: ...es Plain paper 64 g m2 to 90 g m2 PLAIN PAPER PLAIN PAPER L 1 Heavy paper 91 g m2 to 128 g m2 HEAVY PAPER HEAVY PAPER H 2 Transparency TRANSPARENCY Envelope HEAVY PAPER HEAVY PAPER H 2 1 If paper curls excessively when printed with PLAIN PAPER selected select PLAIN PAPER L 2 If print fixing is not sufficient when printed with HEAVY PAPER selected select HEAVY PAPER H 6 Press Stop Reset to return t...

Page 26: ...e up from the output area Select the area depending on your purpose by opening or closing the face up cover Paper Type and Paper Output Area Select the suitable paper output area depending on the paper type and your purpose Paper Type Paper Output Area The Number of Output Sheets Plain Paper face up 1 sheet face down approx 60 sheets 64 g m2 to 90 g m2 Recycled Paper face up 1 sheet face down appr...

Page 27: ...may result in paper jams Face Up Paper Output Area The paper is delivered with the printed side up from the face up paper output at the rear of the machine This way is convenient for printing on transparencies or envelopes which tend to curl because the paper is delivered straight through out of the machine Open the face up cover Remove the delivered paper one by one IMPORTANT Do not pull the pape...

Page 28: ...in the ADF Remove all fasteners staples paper clips etc before loading the document in the ADF To prevent document jams in the ADF do not use any of the following Platen Glass ADF Type of Document Plain paper Thick documents Photographs Small documents e g index cards Special types of paper e g tracing paper 1 transparencies 1 etc Book Plain paper multiple page documents of the same size thickness...

Page 29: ...See Document Requirements on p 3 1 Placing a Document on the Platen Glass 1 Open the platen glass cover 2 Place your document face down on the platen glass Use the paper size marks on the left side of the platen glass to position a document If your document conforms to a standard paper size e g A4 or A5 align the document between the appropriate paper size marks If you do not know the size of your...

Page 30: ...ize document on the platen glass 3 Gently lower the platen glass cover The document is now ready for scanning Loading Documents in the ADF 1 Fan the edges that will feed into the machine first then tap the edges of multiple page documents on a flat surface to even the stack ...

Page 31: ...the first page Wait until all pages of your document have been scanned before starting a new job 30 sheets or paper stack within 8 mm thickness including curled sheets guaranteed or 50 sheets 80 g m2 or paper stack within 8 mm thickness including curled sheets temperature 15 C to 27 C humidity 20 to 80 reference documents can be loaded in the ADF If the documents exceed the capacity of the ADF pap...

Page 32: ...OTE When documents are loaded in the ADF the scanning unit moves to the position shown above and stays there When documents are not loaded in the ADF the scanning unit moves to scan it Scanning unit 3 2 1 The machine scans documents from the first page ...

Page 33: ...ne is selected in the printer box See the Software Guide for details on printing Follow this procedure if it is not selected 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Server 2003 Click start on the Windows task bar select Printers and Faxes On Windows 98 Me 2000 Click Start on the Windows task bar select Settings Printers 2 Click the corresponding printer drive...

Page 34: ...e required settings click OK 7 Click Print or OK Printing starts NOTE To cancel printing click Cancel Canceling Printing 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Server 2003 Click start on the Windows task bar select Printers and Faxes On Windows 98 Me 2000 Click Start on the Windows task bar select Settings Printers 2 Double click the corresponding printer dr...

Page 35: ...e the document on the platen glass or load it in the ADF For details on how to place or load documents see Setting Up Documents on p 3 2 2 Press COPY 3 Use the numeric keys to enter the number of copies You can set up to 99 copies 4 Adjust any necessary settings for your document Specify the size and the type of the paper you load in the cassette or the multi purpose feeder See Specifying the Pape...

Page 36: ...several times to display DIRECT 100 ratio press OK You can also return the ratio to 100 using a custom copy ratio See Enlarging Reducing Using Custom Copy Ratios below Enlarging Reducing Using Custom Copy Ratios 1 Press Enlarge Reduce twice 2 Use the numeric keys to enter the copy ratio press OK You can enter the copy ratio from 50 to 200 selectable in 1 increments Even after entering the copy rat...

Page 37: ...set Adjusting the Exposure Density You can adjust the copy exposure automatically or manually according to how light or dark your document is Adjusting Automatically 1 Press Exposure twice to select the auto mode press OK The copy exposure is adjusted automatically NOTE Image quality mode automatically changes to TEXT when AUTO EXPOSURE is set Adjusting Manually 1 Press Exposure to select the manu...

Page 38: ...nient when you make multiple copies of multiple page documents When Loading Documents in the ADF 1 Load documents face up in the ADF For details on how to load documents in the ADF see Loading Documents in the ADF on p 3 3 2 Press Collate 2on1 COL appears in the LCD NOTE If AUTO SORT in COPY SETTINGS of the Menu is set to ON the collate copy feature is automatically set See 5 AUTO SORT of Menu Des...

Page 39: ... how to place documents on the platen glass see Placing a Document on the Platen Glass on p 3 2 2 Press Collate 2on1 COL appears in the LCD 3 Use the numeric keys to enter the number of copies you want You can set up to 99 copies 4 Press Start The machine begins scanning and prints only 1 copy 5 Place the next page of the document on the platen glass 6 Press Start The machine begins scanning the n...

Page 40: ...how to load documents in the ADF see Loading Documents in the ADF on p 3 3 2 Press Collate 2on1 twice 2ON1 appears in the LCD 3 Use the numeric keys to enter the number of copies you want You can set up to 99 copies 4 Press Start NOTE If MEMORY FULL appears in the LCD while scanning the document being scanned stops in the ADF Press Set to make the document come out automatically If the document do...

Page 41: ...ument on the platen glass 6 Press Start Repeat steps 5 and 6 to scan all documents After scanning every two sheets the quantity of copies of the document specified in step 3 will be printed out 7 Press OK NOTE If the image quality mode is set to other than TEXT when making a 2 on 1 copy of a document which has many graphics or photos MEMORY FULL will appear in the LCD and copying will be canceled ...

Page 42: ...n p 5 3 Press Exposure to select the scanning exposure See Adjusting the Exposure Density on p 5 3 Press Enlarge Reduce to select the copy ratio See Setting Enlarging Reducing on p 5 2 Press Collate 2on1 to perform the collate copy or 2 on 1 copy function See Special Features on p 5 4 5 Press Start The machine begins scanning NOTE After printing of the current copy job is complete the next copy jo...

Page 43: ...ndows 98 Me 2000 Click Start on the Windows task bar select Settings Control Panel double click Scanners and Cameras 2 Make sure there is the corresponding scanner driver name or icon Scanning Methods There are two methods of scanning documents to your computer Using a TWAIN or WIA Windows XP compliant Windows application Using SCAN on the operation panel of the machine IMPORTANT For better scanni...

Page 44: ...rocessed according to your settings When you use Start for the first time a folder with the scanning date will be created in the My Pictures folder in the My Documents folder and your document will be saved in this folder If there is no My Pictures folder the folder with the scanning date will be created in the My Documents folder and your document will be saved in this folder More Information For...

Page 45: ...e COPY STATUS RX TX STATUS RX TX STATUS TX RX LOG TX RX LOG PRINT STATUS PRINT STATUS REPORT STATUS REPORT STATUS COPY STATUS Only for the MF5750 MF5770 models NOTE Status Monitor is disabled in the Scan mode Confirming and Deleting a Fax Job Follow the procedure below to confirm the sending or receiving status 1 Press Status Monitor 2 Press or to select RX TX STATUS press OK NOTE If there is no j...

Page 46: ... return to the standby display NOTE For detailed information on all fax features see the Facsimile Guide Confirming Transmission Results Follow the procedure below to confirm the sending or receiving results 1 Press Status Monitor 2 Press or to select TX RX LOG press OK NOTE If there is no job NOT FOUND is displayed 3 Press or to confirm the sending or receiving results 4 Press Stop Reset to retur...

Page 47: ... press for YES NOTE To cancel deleting the job press for NO Once the job is deleted the job cannot be restored The LCD can display characters in ASCII cord Using characters other than those in ASCII cord may have the LCD display garbled characters 6 Press Stop Reset to return to the standby display Confirming and Deleting a Report Job 1 Press Status Monitor 2 Press or to select REPORT STATUS press...

Page 48: ... the memory are backed up only for about 3 minutes Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Use a soft cloth to avoid scratching the components Never use volatile liquids such as thinner benzene acetone or any other chemical cleaner to clean the interior of the machine these can damage the machine s component...

Page 49: ...er or a mild neutral detergent and then wipe the glass dry with another cloth IMPORTANT Paste ink correction fluid and other foreign matter can soil the platen glass when you send a document through the ADF while the paste ink or correction fluid on the document is still wet This is what causes black lines on copies Whenever you load a document in the ADF always check to make sure that any paste i...

Page 50: ...ing the Cartridge on p 8 4 1 Remove the cartridge from the machine 2 Rock the cartridge 5 or 6 times to distribute the toner evenly 3 Reinstall the cartridge in the machine 4 Make a few test copies If the copies appear normal You can keep using the cartridge However a new one will be needed soon If white streaks or light bands are still present Replace the cartridge with a new one For details on h...

Page 51: ... extended period of time Handling and Storing the Cartridge This section describes the precautions to ensure optimum copy quality Handling Precautions WARNING Do not throw the cartridge into open flames as this may cause the toner to ignite and result in burns or a fire The cartridge emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from the cartr...

Page 52: ...hat the side with the written instructions faces up Then place the bagged cartridge into its shipping box Store the unused cartridge out of direct sunlight For partially used opened cartridges place the cartridge in its protective bag so that the side with the written instructions faces up Then place the bagged cartridge into its shipping box and store it away from direct sunlight Avoid storing th...

Page 53: ...ore the cartridge in a dark location Recycling Used Cartridges In order to make effective use of the earth s natural resources and protect the environment we urge you to recycle used cartridges by returning them to the place of purchase Replacing the Cartridge This section describes how to remove the used cartridge and replace it with a new one Before replacing the cartridge be sure to read the se...

Page 54: ... the cartridge 5 or 6 times to distribute the toner evenly 5 Place the cartridge on a flat and stable surface Fold the tab A on the sealing tape B as shown below and pull it out straight while supporting the cartridge Make sure that the tab itself is detached from the cartridge IMPORTANT To avoid breaking the tape do not pull out the tape at an upward or downward angle A B ...

Page 55: ...in the machine then gently slide the cartridge into the machine as far as it will go Be sure to position the arrow mark C on the cartridge towards the inside of the machine 7 Close the front cover NOTE If the LCD displays INSTALL CARTRIDGE reset the machine by opening the front cover and then closing it C A B B B A ...

Page 56: ...hine In order to avoid direct sunlight place the cartridge in the protective bag that the cartridge came in when you purchased it 5 Close the front cover 6 Pull out the cassette completely and remove the extension cover from the machine 7 Detach the cassette extension from the cassette 8 Insert the cassette in the machine 9 Push in the output tray and close the document feeder tray Carrying the Ma...

Page 57: ...mperature can become very high or low Avoid rough roads excessive vibration may damage the machine or adversely affect the quality of your printouts Place a cover over the machine Do not leave the machine in direct sunlight When moving the machine use the original shipping box that it was packed in when you purchased it When using the original shipping box do not place the power cord or other obje...

Page 58: ...R JAM CAUTION There are some areas inside the machine and cartridge which are subject to high voltages and high temperatures Take adequate precaution when performing internal inspections to avoid burns or electrical shock NOTE When removing jammed paper from inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing If they become dirty...

Page 59: ...ot touch the transfer roller as its surface is very delicate and susceptible to finger oil and scratches which may lead to print deterioration NOTE Do not expose the cartridge to light for more than 5 minutes If necessary put the cartridge in its original protective bag or wrap it with a thick cloth to prevent exposure to light 3 Open the face up cover A and push down the green paper release lever...

Page 60: ...he inside of the roll then gently pull the rolled up paper out of the machine 6 If the leading edge of the paper is visible but has not entered the imaging area pull the paper forwards and roll it inwards IMPORTANT Do not pull the jammed paper forward from the cassette It may cause a machine malfunction ...

Page 61: ...toner on the paper will stain the machine and cause a permanent reduction in print quality 7 Gently pull the jammed paper between the output rollers until the leading edge emerges from the machine 8 Carefully pull the jammed paper straight out through the rollers ...

Page 62: ...se the jammed paper loose and then pull it out of the machine 9 Close the front cover 10 Pull out the cassette completely 11 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow When Feeding Paper from the Cassette When Feeding Paper from the Multi Purpose Feeder ...

Page 63: ...e cartridge and close the front cover the machine should be ready for operating If the machine returns to the ready state for operating troubleshooting has been successful If the machine does not return to the ready state for operating confirm that the paper release levers are pushed back to their original position and check to see that jammed paper is not left in the machine 14 Insert the cassett...

Page 64: ...e paper so as not to be caught by the guides Open the ADF and gently remove the jammed paper from the ADF 3 Open the ADF and gently remove the jammed paper from the document output tray NOTE After removing jammed paper even edges of the document before loading it in the ADF again ...

Page 65: ...cument Requirements on p 3 1 Cause 2 The ADF roller rotates without feeding documents Remedy Fan the edge that will feed into the machine first then tap the edge of multiple page documents on a flat surface to even the stack CHECK PAPER SIZE Cause The size of the paper in the cassette or multi purpose feeder is different from that of the paper specified in PAPER SETTINGS of the Menu Remedy Load th...

Page 66: ... Jammed Paper from the ADF on p 9 6 to clear the paper jam in the ADF Cause 2 You tried to reserve more than 10 copy jobs Remedy The machine can store up to 10 copy jobs in memory Wait until the current copy job completes or use Status Monitor to delete the reserved copy jobs in memory OUTPUT TRAY FULL Cause A large number of paper is in the paper output area Remedy Remove the paper from the outpu...

Page 67: ...tact your local authorized Canon dealer or the Canon help line TONER SUPPLY LOW Cause The toner is running low Remedy Remove and rock the cartridge several times to distribute toner evenly Then reinstall the cartridge See When to Replace the Cartridge on p 8 3 xxx stands for a number Only for the MF5750 MF5770 models Paper Feeding Problems Paper does not feed correctly Q Does the cassette or multi...

Page 68: ...iate quantity of sheets A Make sure the paper stack in the cassette or the paper in the multi purpose feeder does not exceed the capacity of the cassette or multi purpose feeder See Loading Paper on p 2 3 A Do not force the paper stack into the cassette or the paper into the multi purpose feeder A Load paper one by one in the multi purpose feeder Q Is only one type of paper loaded in the cassette ...

Page 69: ... type of the paper you are using See Print Media Requirements on p 2 1 Q Is the proper paper loaded correctly A Be sure to fan the paper stack before loading it in the cassette This keeps the sheets of paper from sticking together Q Is the output tray free of obstructions A Do not place the delivered paper back on the output tray See Face Down Paper Output Area on p 2 11 A Do not place objects oth...

Page 70: ...e cartridge See Install cartridge in the Set Up Sheet Q Is the cassette inserted completely into the machine A Insert the cassette as far as it will go See Load paper in the Set Up Sheet Q Did you connect the power cord to the machine just now A Wait for a while After connecting the power cord the machine cannot scan documents immediately Q Is the document loaded correctly A Remove the document st...

Page 71: ...ry See Replacing the Cartridge on p 8 6 Q Is the exposure adjusted correctly A Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 3 Copies are dirty Q Is the platen glass or the platen glass cover clean A Clean the platen glass or the platen glass cover See Cleaning the Scanning Area on p 8 1 Q Is the cartridge free of damage A If there is a scratch on the cartr...

Page 72: ... in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 9 The printouts are missing when you make copies on rough paper Q Is the paper type set correctly A Select TRANSPARENCY in PAPER TYPE in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 9 The printouts are missing when you make copies using the 2 on 1 copy function Q Are the documents A4 size or LTR size A Be sure t...

Page 73: ...orized Canon dealer or the Canon help line Printout does not match paper size Q Is the paper stack loaded and aligned correctly in the cassette or is paper loaded in the multi purpose feeder correctly A Make sure the paper is loaded and aligned correctly in the cassette or the paper is loaded correctly in the multi purpose feeder See Loading Paper on p 2 3 Scanning Problems The machine will not sc...

Page 74: ...ctly after a minute or more See Connect power cord in the Set Up Sheet Nothing appears in the LCD Q Is the power cord plugged in securely A Check that the power cord is plugged securely into the machine and into the wall outlet Insert the power cord straight into the power socket on the back of the machine Do not insert it at an angle Otherwise the machine may not be properly connected to the powe...

Page 75: ... or the Canon help line Do not attempt to disassemble or repair the machine yourself IMPORTANT Attempting to repair the machine yourself may void the limited warranty If you need to contact your local authorized Canon dealer or the Canon help line make sure you have the following information Product name MF5730 MF5750 MF5770 Serial number The serial number is on the label located at the back of th...

Page 76: ...he settings changed in the Menu do not return automatically to the settings you set previously Change to the previous settings again if necessary To specify or register the settings of the fax function see Chapter 8 Machine Settings in the Facsimile Guide Only for the MF5750 MF5770 models Menu Descriptions NOTE For details on FAX SETTINGS ADD REGISTRATION and REPORTS LISTS see Chapter 8 Machine Se...

Page 77: ...to clear function activates the standby display of the selected mode appears COPY The Copy mode is selected as default FAX The Fax mode is selected as default SCAN The Scan mode is selected as default 2 VOLUME CONTROL Adjusts the beep or alarm volume of the machine 1 KEYPAD VOLUME Adjusts the volume of keypad tones 0 to 3 1 2 ALARM VOLUME Adjusts the alarm volume 0 to 3 1 3 TX DONE TONE Sets the t...

Page 78: ...e printing end tone sounds 1 to 3 1 6 SCAN DONE TONE Sets the scanning end tone settings ERROR ONLY A scanning end tone sounds only when any error occurs while scanning 1 to 3 1 OFF The scanning end tone does not sound ON A scanning end tone sounds 1 to 3 1 7 CALLING VOLUME Adjusts the ring volume when the machine detects a voice call 1 to 3 1 8 LINE MONITOR VOL Adjusts the line monitor volume 0 t...

Page 79: ...atio The preset copy ratios will change when the paper size group is changed 4 STANDARD COPY QTY Selects the copy quantity 1 to 99 1 5 AUTO SORT Sets the auto sort function OFF The auto sort function is turned off ON The auto sort function is turned on 6 PAPER SIZE GROUP The paper size group can be selected If the paper size group is changed the preset copy ratios will also change A Preset copy ra...

Page 80: ... the LCD DD MM YYYY YYYY MM DD MM DD YYYY 3 AUTO CLEAR Sets the auto clear function If the machine remains idle for a set amount of time the display returns to the standby mode ON Sets the time until the machine returns to the standby mode 1MIN to 9MIN 1MIN OFF The auto clear function is turned off 4 ENERGY SAVER Sets the energy saver mode ON Sets the time until the machine enters the energy saver...

Page 81: ... to 80 reference Photoconductive Material Organic Photosensitive Conductor Copying System Indirect Electrostatic Transfer System Developing System Toner Projection System Fixing System Canon s RAPID Fusing System Resolution Approx 600 dpi x 600 dpi Number of Tones 256 Acceptable Documents Platen glass Up to A4 size Sheets books and three dimensional objects up to 2 kg ADF Up to LGL size Acceptable...

Page 82: ...ime Platen glass Approx 15 sec ADF Approx 17 sec A4 or LTR size direct Manual Exposure Control Cassette Feeding except just after being restored from energy saver mode Copy Speed Direct A4 20 cpm LTR 21 cpm Magnification 1 1 1 0 1 2 000 1 1 294 1 0 786 1 0 647 1 0 500 Zoom 0 500 2 000 in 1 increments Paper Feeding System Cassette Feeding 250 sheets of 64 g m2 Multi Purpose Feeder 1 sheet Multiple ...

Page 83: ... print media requirements 2 1 problems 9 13 setting enlarging reducing 5 2 specifying the paper size 2 8 specifying the paper type 2 9 Customer support 1 1 D DATE SETUP setting 10 5 DATE TIME SETTING settings 10 5 DEFAULT SETTINGS setting 10 2 DISPLAY LANGUAGE settings 10 3 Document feeder tray 1 1 loading 3 3 orientation 2 9 output tray 1 1 placing 3 2 printing 4 1 problem 3 1 quantity 3 1 requir...

Page 84: ...UT TRAY FULL message 9 9 P Paper acceptable paper 2 1 cassette 1 2 feeding problems 9 10 jam 2 1 9 1 9 6 loading 2 3 orientation 2 9 output area 2 10 printing area 2 2 requirements 2 1 type 2 9 2 10 Paper output area face down 2 11 face up 2 11 PAPER SETTINGS settings 10 1 PAPER SIZE GROUP setting 10 4 PAPER SIZE settings 10 1 PAPER TYPE setting 10 1 Periodic cleaning 8 1 Placing documents 3 2 Pla...

Page 85: ... 1 STANDARD COPY QTY setting 10 4 STANDARD EXPOSURE setting 10 4 Standby display 1 6 Start key 1 4 Status Monitor key 1 4 using 7 1 STD IMAGEQUALITY setting 10 4 Stop Reset key 1 4 SUMMER TIME setting 10 5 SUPPLY REC PAPER message 9 10 SYSTEM ERROR message 9 10 T Telephone line jack 1 2 Toner in the cartridge 8 3 TONER SAVER MODE setting 10 3 TONER SUPPLY LOW message 9 10 Transporting 8 9 Tray out...

Page 86: ...ted Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F North Tower Beijing Kerry Centre 1 Guang Hua Road Chao Yang Distric...

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