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Owner’s Manual

85HE 

 

Water Softener Manual

(For models after June 2022)

1. 

This manual contains important safety and operating instructions. Read all instructions and follow  

  them when using this product. Failure to consider this information and follow these instructions,  

  including those concerning maintenance, may result in property damage, injury and or death.  
  Page 27 of this manual contains important maintenance procedures for the continued proper  

  operation of your unit. These MUST be performed regularly for your warranty to remain valid. 

2.

 

We recommend installation only be completed by a competent installer or plumbing professional to insure this  

  product is installed in accordance with local plumbing codes.

3.

 

Read this manual in full and follow all instructions carefully before operation.

4.

 

Avoid pinched O-rings during installation by applying NSF certified lubricant to all seals (provided with install kit).

5.

 

This system is not intended for treating water that is microbiologically unsafe or of unknown quality without   

  adequate disinfection before or after the system.

6.

 

Discard small parts remaining after the installation.

7.

 

Failure to install the system correctly voids the warranty.

8.

 

Handle all components of the system with care. Do not drop, drag or turn components upside down.

9.

 

Save these instructions and keep track of your product’s serial number.

NOTICE: THIS MANUAL CONTAINS A LIMITED WARRANTY. BY INSTALLING AND OR USING THIS PRODUCT, YOU WAIVE 
CERTAIN LEGAL RIGHTS INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION IN THE EVENT OF PROPERTY  
DAMAGE, INJURY, AND OR DEATH.

Canature WaterGroup Canada Inc.

855 Park St., Unit 1 

Regina, SK, S4N 6M1

Toll Free: (877) 288-9888

Canature WaterGroup U.S.A. Inc.

6353 Commerce Drive  

Whitestown, IN, 4607

Toll Free: (877) 288-9888

Summary of Contents for 85HE

Page 1: ...lly before operation 4 Avoid pinched O rings during installation by applying NSF certified lubricant to all seals provided with install kit 5 This system is not intended for treating water that is mic...

Page 2: ......

Page 3: ...RATE INFORMATION 8 FEED WATER PARAMETERS 8 UNPACKING INSPECTION 9 BEFORE INSTALLATION 10 PREPARATIONS 11 PLANNING YOUR INSTALLATION 14 INSTALLATION STEPS 16 UNDERSTAND THE SCREEN KEYPAD CONFIGURATION...

Page 4: ...he warranty The warranty provided gives you specific legal rights and otherwise limits your legal rights to the extent permitted by law By installing and or using this product you are accepting these...

Page 5: ...e Records Contacts section as they will be important if you need to troubleshoot NOTE For cabinet models the model number and the system serial number are located under the salt lid FIND AND RECORD VA...

Page 6: ...43 C or 40 F 110 F Do NOT expose softener to freezing temperatures Discharge lines exposed to freezing temperatures should be positioned with a downward slope Do NOT expose softener to direct sunligh...

Page 7: ...ond will be 70 of capacity The unit counts down to the end of the 70 and then calculates how much of the 30 you used reserve It then adjusts the brine amount accordingly and regenerates that evening T...

Page 8: ...worst case scenario where water hardness fluctuates Peak Flow Maximum flow that has gone through the softener Manual Regen Delay Generally used after servicing the valve so that it will regenerate at...

Page 9: ...m water injector kit is enclosed See Problem Water Injector Kit page for usage information UNPACKING INSPECTION WARNING RISK OF CHOKING Discard all leftover parts and packaging materials after install...

Page 10: ...to the pipe as excessive heat can damage them Softener resins will degrade in the presence of chlorine or chloramines above one 1 ppm If you have anything in excess of this amount you will experience...

Page 11: ...er part 99003 separately for your own funnel Slowly add the gravel Depending on the type of system add the resin or media next Support Bed Gravel Media MANDATORY Wear a Dust Mask Airborne particles co...

Page 12: ...ve the tape from the top of the riser tube Carefully position the valve over the riser tube inserting riser into the internal O ring Turn the valve clockwise into the threads of the tank until secure...

Page 13: ...ide the brine tank 6 For installation of brine tank at the installation site pull the other end of the brine tube from the hole on the brine tank The completed assembly is below 3 Place the brine grid...

Page 14: ...in and a 120 volt AC electrical outlet 6 Softeners should be located before the water heater on the supply line If closer than three 3 metres 10 feet install a check valve in accordance with local plu...

Page 15: ...ector Detail AC 120V 10A Current Protect Socket BrineValve Connector Detail Twin Tank Softener Laundry Stack AC 120V 10A Current Protect Socket Inlet Outlet Optional Overflow Assembly 5 8 Overflow Lin...

Page 16: ...nnections straight or elbow plumbing adaptors 3 Apply the supplied lubricant 92360 to the O rings of the fittings 4 Connect the supplied straight or elbow plumbing adaptors to the bypass with red clip...

Page 17: ...re bypass knobs are completely open otherwise the untreated water may enter through the valve OPEN OPEN CLOSE OPEN OPEN CLOSE OPEN OPEN CLOSE SERVICE INLET OUTLET INLET OUTLET BYPASS INSTALLATION STEP...

Page 18: ...e 13 Delayed regeneration 14 RegenerationTime time of day when backwash starts 15 Refill time 16 Valve mode 17 Valve ID UNDERSTAND THE SCREEN KEYPAD CONFIGURATION Keypad Legend the terminology used on...

Page 19: ...add salt to the brine tank at this time NOTE If severe loss in water pressure is observed when the softener unit is initially placed in service the softener tank may have been laid on its side during...

Page 20: ...m Manganese x 8 __ grains of hardness These numbers can be found on your water analysis report and the equivalent grains of hardness should be added to your total hardness number The new sum of these...

Page 21: ...1 for three seconds 3 to unlock 2 After three 3 seconds the display will beep confirming unlock 3 Press and hold button one 1 for three seconds 3 until you hear a beep This will unlock the SETTINGS m...

Page 22: ...or four 4 key to change WATER SOURCE value For problem water set to WELL OTHER For clean city water choose MUNICIPAL REGEN TIME 02 00 AM LOAD DEFAULT NO REGEN TIME 02 00 PM PROGRAMING COMPLETE 23 Now...

Page 23: ...event bacteria growth from stagnant water This mode is also recommended for filters as certain types of filter media can cement or harden during long periods of non use The factory setting for Smart C...

Page 24: ...LEM WATER INJECTOR KIT For use on upflow softeners only IMPORTANT If the water source this water softener is being applied on is not municipal water and contains up to 2 0 mg l ppm of ferrous Clear Wa...

Page 25: ...ess button two 2 until past PROGRAMMING COMPLETE PRESS SETTINGS KEY 3 SEC TO UNLOCK 1 The display may read PRESS SETTINGS KEY Press button one 1 for three seconds 3 to unlock 2 After three 3 seconds t...

Page 26: ...the water heater OFF and shut the heater inlet water valve OFF 2 Drain hot water tank completely OPEN the InletWaterValve allowing the heater tank to be refilled with iron free water Continue flushin...

Page 27: ...requency Maintenance materials Please see Common Spare Parts CARE OF YOUR SOFTENER To retain the attractive appearance of your new water softener occasionally clean it with a mild soap solution Do NOT...

Page 28: ...tions happen or the unit fails to regenerate for any other reason correct the problem first then regenerate the unit manually Regenerate two times in a row to restore the reserve capacity and bring th...

Page 29: ...er and drill 1 Measure 2 inches from the top of the tank beside the oblong molding 3 Install the holder 5 Take off the small hole cover on the BrineWell lid 4 Hang the Res Care bottle on the hanger 6...

Page 30: ...h 64 oz Rescare SERVICING YOUR CONTROL VALVE BEFORE SERVICING YOU WILL NEED TO 1 Shut the water supply to the softener OFF put the softener into the BYPASS position 2 Relieve water pressure in the sof...

Page 31: ...l and repeat until finishing with a seal Important use the specialized end spacer and note it s placement 6 Lubricate the piston assembly with silicone lubricant Part 92360 and then replace the Piston...

Page 32: ...salt and silt will restrict or clog the injector A clean water supply and pure salt will prevent this from happening The injector assembly is located on the right side of the control valve when facing...

Page 33: ...will restrict or clog the injector A clean water supply and pure salt will prevent this from happening The injector assembly is located on the right side of the control valve when facing your softener...

Page 34: ...tion Unplug power for 30 seconds then reconnect If the alarm continues contact your authorized installer UNIT REGENERATES BUT DOES NOT USE SALT Drain line flow control is plugged Clean or replace inje...

Page 35: ...be running at the drain 1 Replace the motor and transformer if unable to determine the output of the transformer separately 2 Contact your authorized installer for parts and or assistance COMMON SPAR...

Page 36: ...y force of nature is not covered in this warranty At our sole discretion we will repair or replace defective parts if our warranty department determines it to be defective under the terms of this warr...

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