CAN Move5000 Merchant Terminal Manual Download | Manualshive

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Essential Plus.

Merchant Terminal Guide.

Model: Move5000 with PC-EFTPOS integration

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Summary of Contents for Move5000

Page 1: ...Essential Plus Merchant Terminal Guide Model Move5000 with PC EFTPOS integration...

Page 2: ...amount less than 100 9 Purchase Contactless total purchase amount above 100 9 Purchase Swipe and EMV with PIN Signature 9 Purchase with cash out 9 Cash out 10 Refund 10 MOTO Mail Order Telephone Order...

Page 3: ...on all over floor limit credit card transactions please call 13 26 36 Stationery orders For stationery orders please visit eftposstationery evolveshop com au or call 1800 230 177 If placing an order o...

Page 4: ...o know your Essential Plus terminal Contactless Landing Zone Touch Screen Terminal Display Alphanumeric Keys Feed Key Chip Card Reader OK Power On Key Menu Key Cancel Key Clear Key Printed Paper Swipe...

Page 5: ...Parts and cables Terminal base for charging and cable connection 3 metre OCLR232 EFT30 Cable USB Type B to Type A 3m straight Cable Charging cable for terminal base 5...

Page 6: ...r the COM0 or COM1 port on the bottom of the base Using the USB cable USB Type B to Type A Cable which should be connected to the USB type B Jack of the base If the Point Of Sale loses internet connec...

Page 7: ...tor Description System Date and Time 17 56 09 03 2018 This shows the current system time and date Power Condition This indicates that the terminal is connected to mains power Battery Level This is the...

Page 8: ...e same time To REBOOT place the terminal on its base and hold down both the FUNC and CLEAR keys on the terminal at the same time EFTPOS MENU 1 Details DETAILS MENU 1 CATID 2 CAIC 3 Options OPTIONS MEN...

Page 9: ...Swipe and EMV with PIN Signature 1 Initiate a purchase transaction on the POS 2 If tipping enabled enter tip and press OK or to bypass just press OK To enable tipping please contact the CommBank 24Hr...

Page 10: ...te card number expiry date and CCV on the POS 2 Transaction type defaults to Credit press OK 3 Wait for processing to be completed 4 Transaction is approved Settlement Manual Settlement Settlement wil...

Page 11: ...n authorisation number will need to be obtained by calling the authorisation centre Obtaining a duplicate receipt This request is actioned from the POS Allows you to reprint the last completed transac...

Page 12: ...ther one is exceeded an error message will be displayed The user must simply enter a value lower than the relevant limit defined in the agreement 41 DECLINED 41 PHONE AUTH CENTRE Lost Card Advise the...

Page 13: ...m error This can represent an error with an external modem or if the terminal is set to fall back to internal modem and no phone line has been plugged in Check communications link on base and wall plu...

Page 14: ...n its base when not in use and placed back on its base after a transaction is performed How can the battery be charged Using the base Place the terminal on its base Check if the battery symbol is flas...

Page 15: ...the paper roll into the compartment 3 Pull the paper up towards the top of the terminal 4 Maintain the paper and close the cover 5 Press simultaneously on both upper corners of the contactless landin...

Page 16: ...er selects their account type if applicable 5 Wait for transaction to be processed A delay of 2 seconds is added at this stage to simulate the bank response 6 The final response is displayed based on...

Page 17: ...Notes 17...

Page 18: ...Notes 18...

Page 19: ...Notes 19...

Page 20: ...Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945...

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