CAB M4 Operator'S Manual Download

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Edition 5/04

Thermal Transfer Printer

Operator's Manual

Summary of Contents for M4

Page 1: ...Edition 5 04 Thermal Transfer Printer Operator s Manual ...

Page 2: ...the best of our current knowledge and are subject to change without prior notice Gesellschaft für Computer und Automations Bausteine mbH Co KG cab Produkttechnik GmbH Co KG Postfach 19 04 D 76007 Karlsruhe Wilhelm Schickard Str 14 D 76131 Karlsruhe Telefon 49 0 721 66 26 0 Telefax 49 0 721 66 26 249 http www cabgmbh com e mail info cabgmbh com ...

Page 3: ...slation may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the express written permission of cab Produkttechnik GmbH Co KG Karlsruhe Edition 5 04 Printed in Germany Thermal Transfer Printer Operator s Manual M4 Thermal Transfer Printer Operator s Manual ...

Page 4: ...dia for Thermal Transfer Printing 16 Label Tag Media Specifications 17 Transfer Ribbon 18 Software 19 Direct Programming 19 Windows Printer Driver 19 Label Software 19 2 General Safety Instructions 20 3 Unpacking 20 Delivery Contents 20 Removing the Securing Devices 21 4 Printer Component Location 22 5 Installation 27 Connection to Power Supply 27 Connection to a Computer 28 USB Interface 28 Seria...

Page 5: ... Parameters 68 Print Parameters 72 Interfaces 76 Security 80 9 Test Options 81 Overview 81 Seft Test Printout 81 Status Print 82 Font list 83 Device list 84 ASCII Dump Monitor Mode 85 10 Network Printer Functions 87 Connecting the Printer Printer Configuration 87 Printer Web Page 88 Status Tab 88 Info Tab 90 EAlert Tab 91 SNMP Tab 92 Fonts Tab 94 Devices Tab 95 Help Tab 95 Printing on a Network 96...

Page 6: ...ary Tests A 2 Printer Configuration A 3 Loading Labels A 3 Operation A 3 Appendix B Pin Assignment of the Interface Connectors B 1 Pin Assignment of the RS 232 Interface B 1 Interface Cable for RS 232 B 2 Appendix C Error Messages Problem Solution C 1 Error Messages C 1 Recoverable Errors C 1 Non Recoverable Errors C 2 Extended Error Indication C 3 Problem Solution C 5 Appendix D Maintenance Clean...

Page 7: ...n and media loading Chapter 5 covers the connection and usage of optional equipment that may be attached to the printer In the appendices additional information such as cabling specifications error messages and problem resolution and maintenance cleaning instructions are included Please take special note of the specifications for suggested print media and the references to cleaning the printer to ...

Page 8: ... virtually an unlimited variety of printout designs The center mounting plate is made of die cast aluminum which makes it very robust and resistant to bending By using 32 bit processors from Motorola and the internal memory of 8 MB very long large labels up to a length of 39 in 1000 mm can be printed quickly As standard equipment the printer has a serial RS 232 interface an USB interface and an Et...

Page 9: ...or it to rest on When removing the head hold it on the sides only Failure to observe the instructions above can lead to a reduced printhead life 1 Product Description Particular Features M4 200P M4 300P The P versions of the printers are specificly developed for operation in the peel off mode and they are equipped with dispense edge and present sensor as standard In the peel off mode the labels ar...

Page 10: ...lass A computers Under disadvantageous circumstances the operation of these devices may cause interference with radio or TV reception which has to be eliminated by the operator Instructions for the Lithium Battery The PCB of the printer is equipped with a Lithium battery Take necessary precautions against a possible short circuit if the battery is not fully discharged Properly remove the battery s...

Page 11: ...etalized paper non woven fabric fine woven fabric thermal visible light scannable paper infrared scannable paper thermal ticket tag stock thermally sensitive plastic stock Media Type die cut labels continuous paper Media Winding face in or face out on the roll Supply roll Diameter up to 8 2 in 210 mm Core Diameter 1 5 to 3 in 38 1 76 mm Material Thickness 0 003 0 012 in 0 07 0 3 mm Weight 60 300 g...

Page 12: ... max 128 100 several graphics in memory Barcode Fields max 100 Fonts Available Fonts 5 Bitmap fonts incl OCR A and OCR B 3 scaleable fonts Speedo internal Additional Speedo and TrueType fonts may be downloaded Character Sets Windows 1250 up to 1257 DOS 437 737 775 850 852 857 862 864 866 869 EBCDIC 500 ISO 8859 1 up to 10 13 up to 16 Macintosh Roman DEC MSC KOI8 R Win OEM 720 UTF 8 Font Size Bitma...

Page 13: ...acter Control Test Stop of print Ribbon out Paper fanfold paper out Test options System test when powering on including a printhead test short status status print font list device list ASCII dump mode Status messages Counter of the printed length counter of the operating hours Others Dimensions H 10 8 in 274mm W 9 5 in 242mm D 17 6 in 446mm Weight 20 lb 9 kg Operating Voltage 100 240 V 50 60 Hz Ma...

Page 14: ...ed Cutter With the cutter unit installed labels or continuous media may be cut when desired Cutter options include a choice of after each label after a specific quantity of labels or at the end of a print job For cutter operation the printer firmware will extend the label for cutting based on specified displacements then automatically backfeed the label so that after making a cut the label roll wi...

Page 15: ...inting possibilities M4 is able to print on labels and continuous media with a maximum supply roll diameter of 8 2 210 mm The minimum core diameter is 1 5 38 1mm Top of form label edge detection is accomplished with a moveable photocell which is driven by the internal processor of the printer The photocell does an automatic measurement of the used material No additional adjustments are required Th...

Page 16: ...avoid a sandpaper type effect on the printhead 3 Choose label stock which can be printed with the lowest possible thermal value The greater the thermal value required the greater wear on the printhead Additionally when the thermal value is high the time required for the printhead to heat up and cool down can have an adverse effect on the quality of print especially when a fast print speed is desir...

Page 17: ...from the edge of the backing paper 08 2 H Distance of the label edge sensor from the edge of the backing paper 16 4 2 3 57 5 I Width of the perforation mark 2 5 K Height of the perforation mark 08 2 4 10 L Width of the reflective mark 2 5 M Height of the reflective mark 08 2 4 10 Label Tag Media Specifications Label and tag media to be used by the printer must conform to the following specificatio...

Page 18: ...ng the printhead and sensors to accumulate dirt In addition with some transfer ribbons the back coating can flake or smudge leaving traces on the printhead All of these effects contribute to lowering the print quality to below desired standards Numerous tests have been conducted with a very large number of different transfer ribbons and we recommend only ribbons supplied by reputable manufacturers...

Page 19: ...ermal Transfer Printers Windows Printer Driver For M4 a Windows Printer drivers is available You can get this driver from the Printer Accessories CD A Series M Series or from the web Visit the appropriate website listed on page 2 to download the drivers The printer can be operated from any Windows Application that supports Windows Printer drivers using the driver The graphical user interface allow...

Page 20: ...h the cover open extra care must be taken to avoid allowing hair jewelry clothing etc near the moving parts During the print process the printhead will become hot Use extra caution when touching the printhead Do not touch the printing surface of the printhead with you hand Any adjustments or repairs which are not described in this manual should only be carried out by an authorized service technici...

Page 21: ...b Produkttechnik GmbH Co KG M4 3 Unpacking Fig 3 Removing the securing devices Removing the Securing Devices 1 Place the printer on a solid flat surface 2 Open the cover 3 Remove the securing devices 1 2 1 2 ...

Page 22: ... Present sensor PS8 Option for M4 200P and M4 300P 4 Print mechanism 5 Internal Rewinder not at M4 200 and M4 300 6 Ribbon take up hub 7 Ribbon supply hub 8 Media hub 9 Media Retainer 10 Warning label End of Paper 11 Cover 4 Printer Component Location 4 Printer Component Location 1 2 3 4 5 6 7 8 9 11 10 ...

Page 23: ...ead open 1 Printhead locking screw 2 Ribbon shield 3 Label edge sensor 4 Media feed roller 5 Tear off plate 6 Printhead support 7 Screw to adjust the printhead support 8 Printhead lever 9 Screw to adjust the ribbon shield 10 Thermal printhead 11 Media guide 12 Guide axle 13 Allen Key 1 2 3 4 5 6 7 8 9 10 11 12 13 ...

Page 24: ...ad open 1 Printhead locking screw 2 Ribbon shield 3 Label edge sensor 4 Media feed roller 5 Rewind guide plate 6 Printhead support 7 Screw to adjust the printhead support 8 Printhead lever 9 Screw to adjust the ribbon shield 10 Thermal printhead 11 Media guide 12 Guide axle 13 Allen Key 1 2 3 4 5 6 7 8 9 10 11 12 13 ...

Page 25: ... shield 3 Label edge sensor 4 Media feed roller 5 Dispense plate 6 Rewind assist roller 7 Locking system 8 Printhead support 9 Screw for adjusting locking system 10 Screw for adjusting printhead support 11 Allen key 12 Guide axle 13 Media guide 14 Thermal printhead 15 Screw to adjust the ribbon shield 16 Printhead lever 1 2 3 4 5 7 8 9 10 11 12 13 14 15 16 6 ...

Page 26: ... Produkttechnik GmbH Co KG M4 1 2 3 4 5 Fig 4e Back view 1 Memory card slot 2 Ethernet interface 3 RS 232 interface 4 USB slave interface 5 Power switch 6 Power supply connector 6 4 Printer Component Location ...

Page 27: ...inter is equipped with a wide range power unit 100 240V so it is possible to use the printer both with a voltage of 230V 50 Hz and with a voltage of 115V 60 Hz without making changes to the printer CAUTION Make sure the power switch 1 is in position O OFF before connecting the printer to a power supply Fig 5a Power supply Insert the power cable supplied in the accessories carton into the power sup...

Page 28: ...ed computers and their connecting cables are correctly grounded 5 4 Fig 5b Computer connection 5 Installation 3 6 USB Interface Connect the computer with a A B cable 3 to the USB interface 6 of the printer After switching on the printer the computer detects the new hardware component and ask you to install the printer driver If you want to work with CABLABEL the installation of the Windows Printer...

Page 29: ...rate before starting the normal operation see chapter Printer Configuration Ethernet Interface Connect the ethernet interface 4 of the printer using an RJ 45 cable for 10 Base T 100 Base T 1 to the network For connecting the printer to a network socket use a patch cable For a direct connection to an ethernet interface of a local computer a crossover cable must be used CAUTION For connecting the pr...

Page 30: ...ailure occurs during the system test the lettering lights up In this case the printer should be powered off and on again If the failure re occurs call for service If you connected the printer by the USB interface after the first switching on the computer ask you to install the printer driver If you want to work with CABLABEL the installation of the Windows Printer Driver is not necessary because C...

Page 31: ... Specify a location 8 Under Specify a location type D WINDRV 9X2000XP where D is the letter of your CD ROM drive Click OK The driver will be installed automatically 9 The hardware wizard reports that a driver for the device was installed Click Finish 10 Windows reports that a cab M4 200 or cab M4 300 was found and the hardware wizard searches a driver for that device Click Next 11 The message Sear...

Page 32: ...s the icon of the new printer appears The installation has finished Windows XP 1 Make sure that the printer is connected to an USB interface and the printer is switched off 2 Turn on the computer 3 Quit any open applications 4 Insert the Printer Accessories CD A Series M Series into the CD ROM drive 5 Turn on the printer The Found New Hardware Wizard installs automatically a driver for the USB pri...

Page 33: ...n the folder Printers the icon of the new printer appears The installation has finished Windows NT 4 0 1 Turn on the computer 2 Quit any open applications 3 Insert the Printer Accessories CD A Series M Series into the CD ROM drive 4 From the Start Menu select Settings Printers Add Printer 5 The Add Printer Wizard box will appear Click Next 6 Select My Computer and click Next 7 Select from the list...

Page 34: ... type D WINDRV 9X2000XP where D is the letter of your CD ROM drive Click OK 9 Double click on the model that matches your printer Click Next to proceed 10 Change the printers name if necessary and decide if the new printer should be the standard printer Click Next 11 In the next screen choose not to share the printer Click Next 12 Select if you want to print a test page Click Finish 13 If the mess...

Page 35: ...ter 5 The Add Printer Wizard box will appear Select My Computer Click Next 6 Select Add Port 7 From the menu select LPR Port and click New Port 8 In Name or address of server providing lpd enter the IP address of the printer 9 In Name of printer or print queue on that server enter lp Click OK and Close 10 Select the new printer port from the list and click Next 11 Click Have disk Under Copy manufa...

Page 36: ... you selected Raw enter the port address e g 9100 assigned in the printer If you selected LPR enter the queue name lp Click OK and in the next windows Next and Finish 13 Click Have disk Under Copy manufacturers files from type D WINDRV 9X2000XP where D is the letter of your CD ROM drive Click OK 14 Double click on the model that matches your printer Click Next to proceed 15 Change the printers nam...

Page 37: ...xact key functions in the different system modes are described below The text is not illuminated when the keys have no function in the current mode The section of the navigator pad only indicates an error state and has no key function System Mode ONLINE The printer is switched ON and ready to receive data Key State Function Lettering on Performs a label feed on Repeats the print of the last label ...

Page 38: ...ry System Mode PAUSE The printing process is temporarily interrupted by the operator Key State Function Lettering on Continues the print job on Short press cancels the current print job Long press cancels the current print job and deletes all jobs contained in the internal memory System Mode POWERSAVE If the printer does not receive a print job or the navigator pad has not been accessed for a peri...

Page 39: ...int job after fault correction on Short press cancels the current print job Long press cancels the current print job and deletes all jobs contained in the internal memory System Mode FAULT IRRECOVERABLE During printing a fault has occured which cannot be cleared by the operator without canceling the current print job Key State Function Lettering on Indicates the error state flashes Short press can...

Page 40: ... and on the ribbon supply hub which will be visible if the material is getting low When these warning labels are visible prepare to replace the material soon 1 Warning label End of Ribbon 2 Warning label End of Paper 4 If you do not use the printer for an extended period of time lift the printhead to avoid possible flattening of the print roller 5 If you want to move or ship the printer to another...

Page 41: ...ing the optional tear off or rewind guide plate the printers also may be operated in tear off or rewind mode 7 Media Loading Fig 7b Exchange Rewind Guide Plate Tear Off Plate The exchange of the different plates can be made in a similar way as the exchange rewind guide plate tear off plate 1 Open the cover 2 Loosen the two screws 2 3 Slide the rewind guide plate 1 to the right as far as possible t...

Page 42: ...ia retainer 11 upwards 3 Place the media roll 8 onto the media hub 9 and unwind a strip of media 4 from the media roll When operating in the rewind or peel off mode make sure that the strip is long enough to reach the internal rewinder by guiding it through the whole print mechanism and underneath of it Make sure the labels between the media hub and the print mechanism are facing up Slide the roll...

Page 43: ...stock s width when loaded 7 Slide the media strip underneath the guide axle 5 and through the adjustable photocell assembly 3 until it comes out of the front of the printer If you are using labels that are wound in please make sure that you slide the media strip over the internal rewind hub 13 In figure 7d the feed path for labels wound out is represented by a solid line and the feed path for woun...

Page 44: ...een the labels can be recognized by the photocell In the case of labels which have an unconventional shape ie not square or rectangular the photo cell should be positioned at the leading edge of the label Adjustment of the sensor is performed by sliding the handle 15 in and out 10 Lower the printhead by rotating the lever 7 counter clockwise until it locks 11 When the printer is operated in rewind...

Page 45: ...the media strip 4 around the rewind guide plate 16 to the internal rewind hub 13 as shown in figure 7f Slide the strip under the clamps 17 that are located on the internal rewind hub 13 Hold the internal rewind hub 13 and rotate the nut 18 counter clockwise until it is tight The media strip will now be fastened to the internal rewind hub 13 Rotate the internal rewind hub 13 counter clockwise to ti...

Page 46: ...3 Hold the internal rewind hub 13 and rotate the nut 18 counter clockwise until it is tight The media strip will now be fastened to the internal rewind hub 13 Rotate the internal rewind hub 13 counter clockwise to tighten the media strip 15 Loosen the screw 22 using the Allen key 24 Align the locking system 21 including the pinch roller 20 by sliding it sidewards The alignment is correct if the pi...

Page 47: ...nt of the Printhead Support 1 The current position of the printhead support 2 is shown by the position of the screw 3 in the elongated hole 4 2 For wide media the screw position shown in figure 7h is recommended In this position the printhead support 2 is not used 3 For narrow media it is necessary to adjust the printhead support In this case insert a second strip of a label at the outer side of t...

Page 48: ...otate the lever 1 clockwise until it stops 5 Slide the media guide ring 3 outward allowing enough clearance for the media s width when loaded 6 Slide the media strip through the printer as shown in figure 7i 7 Adjust the label edge sensor so that the sensor can recognize the space between the labels respectively the reflective or the perforation mark 8 Slide the media guide 6 inward until it light...

Page 49: ...a guide ring 3 inward until it lightly touches the side of the media strip 10 Lower the printhead by rotating the lever 1 counter clockwise until it stops NOTICE When printing narrow label stock please activate the printhead support as described in the previous chapter ...

Page 50: ...transfer ribbon is coated with ink The inked side is generally the dull side of the transfer ribbon When the ribbon is inserted the inked side must not be placed in contact with the printhead In figure 7l the solid line represents ribbon with ink on the inner side and the broken line represents ribbon with ink on the outer side 3 Rotate the knurled knob 6 counter clockwise to clamp the roll of tra...

Page 51: ...Feed the transfer ribbon along the path as shown in figure 7l and attach it to the cardboard core 1 using a piece of tape or a label 6 Turn the ribbon take up hub 2 counter clockwise until the ribbon is taut and without any wrinkles 7 Rotate the printhead lever 7 counter clockwise until it stops thereby locking the printhead into position Fig 7l Path of Transfer Ribbon 1 2 7 ...

Page 52: ...tment should be done during the printing process 1 The current position is visible on the scale 3 2 To change the position rotate the screw 4 using the Allen key 5 Rotating it in the direction of will tighten the transfer ribbon the inner edge of the transfer ribbon Rotating it in the direction of will tighten the outer edge of the tranfer ribbon To eliminate the wrinkles tighten the side where th...

Page 53: ...53 cab Produkttechnik GmbH Co KG M4 7 Media Loading This page is intentionally left blank ...

Page 54: ... Printer Configuration and the software settings will be added There are three different methods to set the parameters of the Printer Configuration 1 If the printer is connected to a serial or USB interface of the computer the settings can be made using the cab Setup Utility wich is accessible after the Windows driver installation 2 If the printer is connected to the serial interface of the comput...

Page 55: ...Windows 2000 or Windows XP you must own administrator rights for the printer to change the settings of the Printer Configuration Make sure that the your printer is connected to a serial or USB interface Switch on the printer From the Start Menu select Settings Printers Right click the M Series printer to configure Click Setup Under Windows NT4 0 Windows 2000 or Windows XP click Printer Settings Se...

Page 56: ...Click Read Settings The current settings of the parameters are downloaded from the printer Then the parameters are shown in a tree To open and close the different folders click on the or button After opening the folders the configuration parameters are accessible Fig 8b Parameter tree ...

Page 57: ...meter type you can select the new setting from a list or enter the new setting directly When you have finishing all settings click Send Settings The new settings will be uploaded to the printer NOTICE If you leave the cab Setup Utility whithout clicking Send Settings all parameter changings are cancelled The changings may be checked by clicking again Read Settings Fig 8c Changing the parameter Cou...

Page 58: ...ou can find in the CABLABEL Help NOTICE If you operate the printer under Windows NT4 0 Windows 2000 or Windows XP you must own administrator rights for the printer to change the settings of the Printer Configuration Install CABLABEL and add your M4 printer type on a serial interface port Make sure that the your printer is connected at the serial interface Switch on the printer Click in CABLABEL in...

Page 59: ...n the M Series tab The current settings of the parameters will be downloaded from the printer Then the Printer Settings window shows the parameters in a tree To open and close the different folders click on the or button After opening the folders the configuration parameters are accessible Fig 8e Parameter tree ...

Page 60: ...that area Depending on the parameter type you can select the new setting from a list or enter the new setting directly When you have finishing all settings leave the M Series tab by clicking on OK The new settings will be uploaded to the printer NOTICE To cancel all new settings leave the M Series tab by clicking on the Cancel button Fig 8f Changing the parameter Country ...

Page 61: ...nt of the IP Address In order to use the printer on a network the printer must be assigned an IP Address Recognition of the IP Adress in a network with DHCP server When the printer is delivered the Ethernet interface is set to DHCP Dynamic Host Configuration Protocol If DHCP Servers are available the assignment of the IP Address can be automatic In order to recognize the IP Address start a self te...

Page 62: ...On M4 the MAC address can be found on a small label near to the Ethernet interface socket A typical MAC address for M4 could be e g 00 02 E7 00 19 98 After you have connected your printer to the network and you have switched on the printer the printer will search for a DHCP server This search will be repeated several times If the printer does not find a DHCP server after about one minute the print...

Page 63: ...rowser Example http 192 168 100 208 The printer s web page will appear in the Internet Browser If you want to change parameter settings using the printer s internal webpage the Printer Configuration has to be protected by a PIN If there is no PIN activated the following message appears Click on OK The Status tab will be displayed Make sure the printer status is Online before making adjustments to ...

Page 64: ...peat field and click OK Changing the Parameters After the PIN was activated all parameters in the top window of the Info tab can be modified To open and close the different folders click on the or button To modify a parameter click on the name or symbol of the parameter you wish to change Once selected the adjustment can be made in the lower window Confirm the change by clicking the OK button Afte...

Page 65: ...rint Warn level ribbon Label sensor Tear off mode Backfeed Error Reprint Barcode error Pause Reprint Width ASCII dump Interfaces Character set RS 232 Ethernet Security PIN The parameter Demand sensor is only accessible for the P version printers with Present Sensor installed The parameter Cutter is only accessible after installing an optional cutter Table 8a Overview of the Configuration Parameter...

Page 66: ...ylight savings adjustment Default USA Set date Set the printer s date Default current Set time Set the printer s time Default current Local Settings Table 8b Overview of the Local settings Folder Setup Local settings Selection Belgie België Byjc oh Ceska republika Danmark Deutschland Ελλας Espana Farsi France Italia Lietuva Magyarország L iedmlh Nederlands Norge Polska Portugal Pmpph Schweiz Suiss...

Page 67: ...b Daylight saving Using this parameter you can select the valid daylight savings regulation The time will automatically change on the correct days to adjust for daylight savings Set date Using this parameter you can change the date in the printer s internal clock When printed the current date is given in the format selected based on the Country parameter It is possible to change the date with soft...

Page 68: ... mm Backfeed Delay time between removing the delay label from the peel position and the backfeed of the label Default 250 ms Limit peel off Limitation of the print speed in the spd peel off mode to 100 mm s Default On Cutter Only displayed if the cutter is attached Time Powersave Amount of time before switching to powersave mode Default 5 min Debug mode Activates the debug mode Default Off Machine...

Page 69: ... values and software command values will be totaled together for printing Printhead position Y Using this setting will shift the entire print image up or down the label This parameter should only be altered if you are printing the same format on several printers and the printed image is not consistent on each printer NOTICE Changing the Printhead position value Y also effects the peel position and...

Page 70: ...eed delay should prevent labels from becoming jammed between the printhead and print roller when the liner is fed back too quickly Demand sensor Limit peel off spd This parameter allows to limit the print speed in peel off mode to 4 ips 100mm s When an M4 200P printer is delivered the maximum print speed in peel off mode is limited to 4 ips 100mm s Even if the print speed for the peel off mode is ...

Page 71: ...t job or the front panel has not been accessed for a period of time the printer will switch into a powersave mode During powersave mode certain functions are powered off until the next operation is carried out This parameter defines the amount of time the printer will wait before entering powersave mode after the last operation Debug mode The Debug mode is a tool for the firmware programmer It wil...

Page 72: ...bel sensing Default Gap sensor Tear off mode Activating a small feed to the tear plate at the end of a print job Default Off Backfeed Method of backfeed when using peel off mode or the cut mode Default smart Error Reprint Selection of automatically reprinting a label after a correctable error has been fixed Default On Print Parameters Setup Print Parameters Selection 20 10 M4 200 50 150 mm s M4 30...

Page 73: ...e the heat level adjustment with software e g for different materials and speed The Printer Configuration value and software command value will be totaled together when printing The setting of the Heat level parameter also affects the printer test prints see Test functions section Print speed This parameter allows the adjustment of the print speed This adjustment also affects the printer test prin...

Page 74: ...tween labels is distinguished In certain special cases ie pre printed endless material recognition of the start of the label can be made via reflective markings on the bottom side of the label material This parameter can also be changed using software For different print jobs it is recommended that you make the change in the software The setting Endless media is especially intended to synchronize ...

Page 75: ...reprinted once the error has been cleared If this option is disabled Off the print job will continue with the next label Barcode error When this option is enabled On after the recognition of invalid bar code contents or invalid bar code sizes the print job will be stopped If this option is disabled Off the printer tries to replace invalid data by valid characters e g 0 If the bar code size is inva...

Page 76: ...the SubNet mask Gateway Connection of the local area network to other networks Default Off SMTP Server Connection to an eMail server Default Off RAW IP Port Selection of the port for the RAW IP print service Default 9100 Setup Interfaces Selection Windows 1250 up to 1257 DOS 437 737 775 850 852 857 862 864 866 869 EBCDIC 500 ISO 8859 1 up to 10 ISO 8859 13 up to 16 Macintosh Roman DEC MCS KOI8 R W...

Page 77: ...rst signs code must have the value 1 After that the baud rate rate is fixed until the printer is switched off CABLABEL and cab Setup Utility guarantee that the first sign is odd when a download of the configuration parameters is required Therefore the Printer Configuration is always possible after the printer is switched on CAUTION Since it is not possible to guarantee the odd first sign under all...

Page 78: ...ea network must be defined separately from the IP address The mask defines the classification and the address range of the local area network Ethernet Gateway A connection between the local and other networks is achieved through the activation of a Gateway Designate the IP Address of the Computer or Router through which a connection can be made If a dynamic address assignment for the printer over ...

Page 79: ...age SNMP Timeserver The Timeserver parameter makes it possible to connect with an Internet Timeserver and synchronize Date and Time of the printer To use set the Timeserver parameter to On and input the IP Address for the Timeserver The synchronization takes place once an hour The time received from the Timeserver is not stored permanently in the printer If the printer is powered down then restart...

Page 80: ...t code number PIN NOTICE If you want to change parameter settings via Ethernet interface using the printer s internal webpage you have to activate a PIN in your printer After a parameter modification the correct PIN must be entered This allows protection against unauthorized access to the settings The only exception where no PIN is needed is the first activation of the PIN itself Table 8f Overview...

Page 81: ...nuous paper and a transfer ribbon if applicable which extends over the entire print width of the printer NOTICE During the selft test printout the printer will not sense any label gaps Therefore continuous paper works best for the print To initiate a self test printout press the key when switching on the printer and keep it pressed down for 1 second After that the following three test prints will ...

Page 82: ...82 cab Produkttechnik GmbH Co KG M4 9 Test Options Fig 9a Status Print Status Print A B D C E F ...

Page 83: ...he media front edge F a test pattern to display the quality of the print image The important parameters of the fonts available in the printer are printed as a table The table contains both the fonts saved in the printer internal memory and the fonts loaded into the printer externally The definition of the parameters printed on the font list are as follows No Font number for the font used in progra...

Page 84: ...The meaning of the details printed on the device list are as follows CPU Type and serial number of the CPU Revision number of the CPU and FPGA TPH Resolution and number of dots of the printhead installed I F No Available interfaces CARD Capacity manufacturer serial number and version number of the FlashCard installed Will only be printed if the respective devices are installed 9 Test Options ...

Page 85: ...if applicable which extends over the entire print width of the printer NOTICE If only small materials available then it is possible to cut the width of the printout to at least 2 in 50mm The value can be set using the parameter Width ASCII dump see Printer Configuration Print Parameters To initiate a printout in monitor mode go on as follows 1 Press the key when switching on the printer and keep i...

Page 86: ...0E 22 16 30 1E 07 07 15 0F 23 17 31 1F Example of ASCII Dump Mode The following shows the normal appearance of a printed label followed by the appearance of the same label when its commands are printed in ASCII Dump mode Fig 9e Output Label Fig 9f Label commands printed in ASCII Dump mode The control characters ASCII Code 00 31 as printed on ASCII Dump mode printouts are as follows Fig 9d Represen...

Page 87: ...ware via FTP Send the status and error messages by E Mail EAlert and SNMP Synchronize the date and time using a Remote Time Server NOTICE The ability to use the available functions depends on the configuration of the local network Connecting the Printer Printer Configuration Information how to connect the printer on the Ethernet interface you can find in the chapter Installation The chapter Printe...

Page 88: ...wser Status Tab Fig 10a Printer Web Page Status Tab After loading the printer s web page the Status tab is displayed The Status tab contains the following information the type of printer and the firmware version the printhead temperature and the element voltage for the printhead the printed lengths in direct themal and thermal transfer mode the time when the printer was switched on and the number ...

Page 89: ...e printer The list will display the last eight events If the printer is currently in an error condition the error will appear Bold and will be indicated with an Fig 10b shows in the last line when the printer was switched on Online The other lines show 2 error conditions Fig 10b Printer Web Page Status Tab Error List 10 Network Printer Functions ...

Page 90: ...ck the printer s status by using the Status tab In the top window the parameters are arranged in a tree structure To modify a parameter click on the name or symbol of the parameter you wish to change Once selected the adjustment can be made in the lower window Confirm the change by clicking the OK button After the modification of a parameter you must enter the PIN number before changes will be acc...

Page 91: ...TP Server Click the down arrow on the Pull down menu in the lower half of the screen and select Return address from the choices Enter the return email address in the Email box and click the Set button The return address will appear in the upper section of the screen Select the messages the same as above for the individual error condition and the email address to send the message to The selected em...

Page 92: ... the SNMP communication between the printer and the managing stations NOTICE If you want to change parameter settings using the printer s internal webpage the setup has to be protected by a PIN If the setup is protected the parameter PIN in the path Security is set to On Make sure the printer is Online before making adjustments using the Web Page You can check the printer s status by using the Sta...

Page 93: ...to the managing station to identify the occurrence of special conditions These traps are sent without request of the managing station For the M4 printer the following traps may be choosen Critical fault All hardware and protocol error messages which occure during operation will be sent to the managing station Media error If that function is choosen the following error messages will be sent to the ...

Page 94: ...r fonts which have been downloaded to the printer Fig 10e Printer Web Page Fonts Tab The parameters on the screen are defined as follows No Identifying number assigned to the font used for programming Name The printer s internal name for a font Type Defines what type the font is such as Bitmap Speedo etc Description Description of the font size font family 10 Network Printer Functions ...

Page 95: ...s follows CPU Type and serial number of the CPU Printer Circuit Board and revision number of the Printer Circuit Board and FPGA TPH Resolution and number of heating points of the installed thermal print head I F No Available Interfaces CARD Storage capacity manufacturer serial number and version number of the installed FlashCard Help Tab A support page for the Printer Web Page will be displayed wh...

Page 96: ... is still possible There are Third Party solutions for using TCP IP with the printer It is necessary to install special tools in order to use these printing protocols Information about these Tools are available from cab NOTICE When Raw IP is installed you can select between port addresses of 2501 3001 3002 9100 9101 9102 and 9103 The same port address must be configured in the printer When an LPD ...

Page 97: ...etails on how to log on depend on what client is being used The following information is required for the FTP Client 1 The IP Address for the printer 2 User name Password username anonymous any password With this log in you are able to display and download the files stored on the memory card username root password PIN number of the printer This log in permits displaying Upload and Download of memo...

Page 98: ...isplay the different file types and structure of the card files Upload For uploading to the card it is necessary to log in as root In order to upload label files they must have the extension of LBL When copying the files onto the memory card the files will be automatically sorted after the file upload takes place Fig 10g Structure of the FTP Server The files accessible over the FTP are divided int...

Page 99: ...b In order to upload the firmware update you must be logged in as root see FTP Log on paragraph 1 Configure the FTP Client for Binary transfer mode 2 Open the system folder 3 Copy a valid firmware file I E 287_3921 m4 into the system folder 4 After the file has uploaded correctly the printer will reset The success of the firmware update can be checked using the Printer s web page and the Status ta...

Page 100: ... OF CONTRACT NEGLIGENCE OR OTHER TORTIOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE The modifications are also copyright as outlined below Copyright 1995 by Glenn Waters All Rights Reserved Permission to use copy modify and distribute this software and its documentation for any purpose and without fee is hereby granted provided that that the name Glenn Wat...

Page 101: ...rd is the use of a BASIC file stored with the name DEFAULT LBL The firmware of the M4 contains a BASIC compiler That allows the printer to process data using BASIC programming before the data are used for the print operation That way it is possible to substitute non cab printers or to process data streams from systems like scales or PLC s and to print the relevant information on any label format A...

Page 102: ... the slot 1 NOTICE There are guides on the sides of the memory card which make it impossible to insert the card incorrectly For removing pull the card out of the slot 1 CAUTION To avoid loss of data on the memory card at removing make sure that the printer does not access the card at this moment 1 2 Fig 11b Installation of the Memory Card 10 Memory Cards ...

Page 103: ...re different methods to write formats to a memory card The most secure and practical method to write to the memory card is the printer s interface For saving a label to the memory card using direct programming place the Ms command at the beginning and end of your format Ms LBL ABC Command to save a file called ABC J H 100 0 T S l1 0 0 68 71 104 Contents of the file ABC T 10 10 0 3 pt15 Memory card...

Page 104: ...104 cab Produkttechnik GmbH Co KG M4 10 Memory Cards This page is intentionally left blank ...

Page 105: ...tely after printing and then available in a dispense position 4 ready for further processing The see through present sensor consisting of transmitter 1 and receiver 2 indicates the presence of a label and pauses the printing process until the label is removed After taking the label from the dispense position the next label will be printed To guarantee a maximum of reliability in the peel off mode ...

Page 106: ...pply rolls diameter 8 in 203mm width 4 7 in 120mm also with M4 200P When using supply rolls with a small outside diameter it is possible to increase the print speed during on demand labelling For that purpose the speed limitation has to switch off Then the print speed can be set on all possibilities until 6 ips 150mm s for M4 200P CAUTION When operating the M4 200P with higher speed it is strongly...

Page 107: ...ready for operation if all connections have been made and all materials are loaded correctly NOTICE After loading the media it is necessary to locate top of form by pressing the key Remove the dispensed labels manually from the dispense plate NOTICE To operate the present sensor the peel off mode must be activated in the software For direct programming use the P command see Programming Manual ...

Page 108: ...A 4 cab Produkttechnik GmbH Co KG M4 Appendix A Operation in Peel off Mode This page is intentionally left blank ...

Page 109: ...g B 1 RS 232 Interface Connector rear of the printer Table B 1 Pin Assignments of the RS 232 Interface Connector Pin Signal Function 1 CD Carrier Detect 2 TxD Transmit Data 3 RxD Receive Data 4 DTR Data Terminal Ready not used 5 GND Ground 6 DSR Data set ready not used 7 RTS Request to send 8 CTS Clear to send 9 RI Ring Indication not used Pin 5 Pin 1 Pin 6 Pin 9 Appendix B Pin Assignment of the I...

Page 110: ...rfacing with the printer contact the manufacturer of your computer on the pin assignments of the interface Use the pin assignment of the printer as shown in Table B 1 to obtain a compatible cable 9 pin connector 9 pin plug Fig B 2 Interface Cable with 9 pin Connector 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 PC Printer Appendix B Pin Assignment of the Interface Connectors ...

Page 111: ... operator allowing the print job to continue from the point at which it was stopped Appendix C Error Messages Problem Solution Key Functions Key Function Continues the current print job after the error has been corrected Short press Cancels the current print job Long press Cancels the current print job and deletes all jobs from the internal memory Table C 2 Function of Keys in the Recoverable Erro...

Page 112: ...ppendix C Error Messages Problem Solution Indications on the Navigator Pad Lettering Status on flashes Table C 3 Indications in the Non Recoverable Error Mode Key Functions Key Function Short press Cancels the current print job Long press Cancels the current print job and deletes all jobs from the internal memory Table C 4 Function of Keys in the Non Recoverable Error Mode ...

Page 113: ...iled error messages are available These messages you can get from the Info tab of the internal printer web page For more information how to use the printer web page see chapter Network Printer Functions The table below contains the most important error messages Solution Check the contents of the card Press the key repeatedly until printer recognizes the next label on the media Cancel the current p...

Page 114: ...must be canceled by pressing the key Switch the printer off Correct the interface settings in printer setup see chapter 8 Possible Cause Printer has received an unknown or invalid command display shows command abbreviated The interface of the computer and printer are set differently Appendix C Error Messages Problem Solution Table C 5 Error Messages continuation ...

Page 115: ...rinting Media is not feed through the media edge sensor Correct the path of the media chapter 7 Media edge sensor is dirty Clean the sensor Printer is in ASCII dump mode Cancel this mode Transfer ribbon is installed incorrectly Check to see if the inked side is facing the media chapter 7 The combination of ribbon and media is incompatible Choose a ribbon that is compatible The label height in the ...

Page 116: ...in the Setup Printhead is dirty clean the printhead appendix D The printhead support is not adjusted for the width of the media Readjust the printhead support see chapter 7 Transfer ribbon is not secured to the ribbon supply hub Tighten the knob on the ribbon supply hub see chapter 7 Problem Vertical white lines in the print image Horizontal white lines in the print image Print image is irregular ...

Page 117: ...d disconnect the printer from the outlet General Cleaning During the normal operation of the printer particles of dust and paper can accumulate inside the printer Remove these particles with a soft brush or a vacuum The cover of the printer can be cleaned with a standard cleanser CAUTION Do not use abrasive cleaners or solvents Cleaning the Print Roller Accumulations of dirt on the print roller ca...

Page 118: ...regular intervals Direct Thermal Printing every media roll change Thermal Transfer Printing each ribbon change CAUTION Do not use sharp objects for cleaning the printhead Do not touch the protective layer of the printhead with your hands Clean the printhead as follows 1 Open the printhead as far as possible 2 Remove the media and ribbon from the printer 3 Clean the surface of the printhead with a ...

Page 119: ... Press the latch 1 in the direction of the arrow in figure D 1 3 Continue pressing the latch and pull the label edge sensor 2 with the handle 4 to its outermost position CAUTION The label edge sensor cannot be removed totally There is a stop when the label edge sensor reaches the outermost position If you try to pull further the label edge sensor can be damaged 4 Clean the label edge sensor and it...

Page 120: ...D 4 cab Produkttechnik GmbH Co KG M4 Appendix D Maintenance Cleaning This page is intentionally left blank ...

Page 121: ...esolution CAUTION The printhead 1 is attached and aligned on a head plate 2 Do not loosen the screws 3 that attach the printhead to the head plate Appendix E Replacing Assembly Units Replacing the Printhead Fig E 1 Printhead For easy distinction between the printheads a label 4 with information about the printer type is located on the head plate Appendix E Replacing Assembly Units 1 2 3 4 A3 M4 20...

Page 122: ... connector pins of the printhead by naked hands Make sure the glass surface on the printhead is not touched by sharp objects or your hand 1 Remove the media from the printer 2 Swing the lever 6 to the position shown in figure E 2 In this position the printhead assembly is unlocked but still lying on the print roller 3 Loosen the printhead locking screw 5 using the Allen key 7 4 To lift the printhe...

Page 123: ...to the assembly and insert the holes 8 onto the pins 11 9 Tighten the locking screw 5 by hand Check that the printhead is completely secured in the printhead carriage 10 Swing the lever 6 again into the position shown in figure E 2 11 Tighten the locking screw 5 completely Do not over tighten the locking screw 5 Fig E 3 Changing Printhead II Appendix E Replacing Assembly Units 11 8 10 9 1 8 ...

Page 124: ...ve the dispense plate 2 3 Remove the three screws 7 4 Remove the plate 9 and the printhead support 6 from the axle of the print roller 1 and the rewind assist roller 4 WARNING Unplug the power cord from the power source before starting Appendix E Replacing Assembly Units NOTICE There is described the replacement of the print roller and the rewind assist roller for the P version printer types in th...

Page 125: ... keys 10 13 are placed correctly in the shafts 11 12 6 Slide the new print roller or rewind assist roller onto the appropriate shaft Make sure the groove in the axle of the roller 1 4 is aligned to the key 10 13 on the shaft 11 12 7 Reinstall the plate 9 and printhead support 6 8 Tighten the screws 7 a screw first then the b screw and then the c screw 9 Reassemble the dispense plate 2 Appendix E R...

Page 126: ...E 6 cab Produkttechnik GmbH Co KG M4 Appendix E Replacing Assembly Units This page is intentionally left blank ...

Page 127: ... Such terminal programs e g TeraTerm are available on the Internet 1 Adjust the interface parameters on the terminal program to the printer settings for example 57600 Baud hardware protocol RTS CTS and setup a connection between terminal program and printer 2 Enter the command update on the terminal program and press the enter key The key lighting on the navigator pad changes from to 3 Send the fi...

Page 128: ...e Internet Explorer you could enter e g ftp 192 168 100 208 Click on File Log on as and enter the username root and the PIN of the printer as password 2 The FTP Server of the printer is shown 3 Configure the FTP Client for Binary transfer mode and copy the firmware file i e 289_3c12 m4 into the system folder of the FTP Server The key lighting on the navigator pad will be switched off 4 After the t...

Page 129: ...ving 66f Debug mode 68 71 Delivery contents 20 Demand sensor 65 68 70 Device list 81 84 95 Devices tab 95 DHCP 62 76 78 Direct programming 19 Dispense plate 20 25 46 A 1 Index E EAlert 87 EAlert tab 91 Error messages 88f 91ff C 1ff Error Reprint 72 75 Ethernet 12 35f 54 61ff 87ff C 3f F 2 Ethernet error 77 79 F Fanfold labels 48f Fault correctable System mode 39 C 1 Fault irrecovarable System mode...

Page 130: ...14 P Pause System mode 38 Pause Reprint 37 73 75 Peel off mode 46 A 1ff Peel position 68 70 Perforation mark 17 44 PIN 63f 80 87ff F 2 Powersave mode 38 68 71 Power supply connector 26f Power switch 26f 30 Preliminary tests peel off mode A 2 Present sensor 14 20 22 A 1 Print System mode 38 Printer Configuration 54ff Printer driver 19 Printer types 8 Printer web page 88ff Printhead 9 Printhead clea...

Page 131: ...em mode FAULT IRRECOVERABLE 39 System mode ONLINE 37 System mode PAUSE 38 System mode POWERSAVE 38 System mode PRINT 38 T Tear off mode 41ff 72 74 Tear off plate 23 41 Tear off position 68f Technical Specification 11ff Thermal printhead 9 23ff Thermal printing 16 Thermal tranfer printing16 Time powersave 68 71 Timeserver 77 79 87 Time zone 66f Trademarks 6 Transfer print 72f Transfer ribbon18 Tran...

Page 132: ... Machine Safety EN ISO 12100 1 2003 EN ISO 12100 2 2003 EC Low Voltage Regulations 73 23 EEC Data and Office Machine Safety EN 60950 1 2001 EC Electromagnetic Compatibility Regulations 89 336 EEC Threshold values for the Interference EN 55022 1998 of Data Machines Limits for harmonic current emission EN 61000 3 2 2000 Limits of voltage fluctuation and flicker EN 61000 3 3 1995 A1 2001 Immunity cha...

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