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Washing machine

WAV28MHASN

[en]

User manual and installation

instructions

Summary of Contents for WAV28MHASN

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAV28MHASN en User manual and installation instructions ...

Page 2: ...ectricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 17 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 24 10 Accessories 28 11 Laundry 28 11 1 Preparing the laundry 28 12 Detergents and care products 29 13 Basic operation 29 13 1 Switching on the appliance 2...

Page 3: ... basic settings 35 16 2 Changing the basic set tings 36 17 Cleaning and servicing 36 17 1 Cleaning the drum 36 17 2 Cleaning the detergent drawer 36 17 3 Cleaning the drain pump 37 17 4 Cleaning the intake open ing in the rubber gasket 39 18 Troubleshooting 41 18 1 Emergency release 51 19 Transportation storage and disposal 51 19 1 Removing the appliance 51 19 2 Inserting the transit bolts 51 19 3...

Page 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Page 5: ...the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord is damaged this is dangerous Never let the power cord come into contact with h...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Page 9: ...rer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s original spare parts and original ac cessories WARNIN...

Page 10: ... roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max...

Page 11: ...g temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn reduces en...

Page 12: ... properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 28 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear aft...

Page 13: ...ets Page 28 Wooden joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses and power cord between th...

Page 14: ... Put on the 4 cover caps 6 Push the 4 cover caps downwards Note To install the transport locks to transport the appliance perform these steps again in the reverse or der 4 5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in water ...

Page 15: ...sure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an ...

Page 16: ...e foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance ca...

Page 17: ...ur and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 37 2 Door 3 Detergent drawer Page 17 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 8 Water inlet hose Page 14 5 2 Detergent drawer Note Observe the manufacturer s in structions on the use and dosage of the detergent and care product and the information in the pr...

Page 18: ...2 Dispenser II detergent for the main wash 3 Compartment Fabric softener 4 Compartment I Detergent for prewash 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 3 1 1 1 Programmes Page 24 2 Programme selector Page 29 3 Buttons Page 22 4 Display Page 20 ...

Page 19: ...um Clean programme 3 Close the door 4 Pull out the detergent drawer 5 Pour washing powder into com partment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press to start the programme a The display shows the remaining programme durat...

Page 20: ... minutes 10h 1 Ready in time Buttons Page 22 9 0 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Prewash Programme status Wash Programme status Rinse Programme status Spin Programme status P Pause Programm...

Page 21: ...elected pro gramme Low energy consumption High energy consumption Water consump tion Water consumption for the selected pro gramme Low water consumption High water consumption Wi Fi Lights up The appliance is connected to your home network Flashes The appliance is trying to con nect to your home network Home Connect Page 32 Energy manager The appliance is connected to the smart energy system energ...

Page 22: ...ultiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain Ready Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temperature 90 Adjust the temperature Set temperature in C Spin Speed Re duction 1400 ...

Page 23: ...ultiple selection Basic settings Page 35 Prewash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Water Plus Activate Deactivate Activate or deactivate a washing pro gramme with more water and an addi tional rinse cycle Recommended for particularly sensit ive skin or in regions with very soft water ...

Page 24: ...erformance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in ...

Page 25: ...x 40 C Max 800 rpm 2 0 Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm Spin Drain Spin and drain the water If you only want to drain the water activate 0 The laundry is not spun Programme setting Max 1400 rpm AllergyPlus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note...

Page 26: ...m Clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that contains bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is in...

Page 27: ...7 Programme Description Max load kg If you wish to reduce the programme duration to 15 minutes activate The maximum load is re duced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 1 activated 2 Washing not possible ...

Page 28: ...nd the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth belts apron strings etc together or use a laundry bag Tie together longer drawstrin...

Page 29: ...m goes out automatically 13 2 Setting a programme 1 Turn the programme selector and set the required programme Programmes Page 24 2 If required adjust the programme settings Adjusting the programme set tings Page 29 13 3 Adjusting the pro gramme settings Requirement A programme has been set Setting a programme Page 29 Adjust the programme settings Buttons Page 22 Note The programme settings are no...

Page 30: ... the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care product Notes Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Observe the information about de tergents and care products Page 29 1 Pull out the detergent drawer 2 Pour in det...

Page 31: ...appliance pauses Note If you want to add laundry follow the instructions on the dis play Display Page 21 2 Open the door 3 Add or remove laundry 4 Close the door 5 Press 13 11 Cancelling the pro gramme 1 Press 2 Open the appliance door The appliance door remains locked for safety reasons if the temperature and water levels are high If the temperature is high start the Rinse programme If the water ...

Page 32: ...ct 15 Home Connect Home Connect This appliance is network capable Connecting your appliance to a mo bile device lets you control its func tions via the Home Connect app ad just its basic settings and monitor its operating status The Home Connect services are not available in every country The avail ability of the Home Connect function depends on the availability of Home Connect services in your co...

Page 33: ...consumption increases in com parison to the values specified in the consumption value table 1 Press and hold for approx 3 seconds 2 Set the programme to position 4 a The display shows Con 3 Press repeatedly until the dis play shows On a Wi Fi is activated Note If Wi Fi is activated the appli ance will not switch itself off automat ically 15 4 Deactivating Wi Fi on the appliance 1 Press and hold fo...

Page 34: ...nected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com 15 8 Data protection Please see the information on data protection The first time your...

Page 35: ... signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the pro gramme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder 4 On OFF Activate or deac tivate the reminder to clean the drum Programme counter 5 421 Display the num ber of finished programmes 1 Examp...

Page 36: ...is important to clean and maintain it carefully 17 1 Cleaning the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent dr...

Page 37: ...er gent drawer 7 Push in the detergent drawer 17 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening ...

Page 38: ...etergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 37 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remov...

Page 39: ...n 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 6 Insert and close the service flap 2 1 17 4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the a...

Page 40: ...en Cleaning and servicing 40 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Page 41: ... is active Press Start Reload Pause a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 37 The water outlet hose is connected too high Install the wa...

Page 42: ...39 E 60 2B The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle E 30 10 and or The water pressure is low No remedial action possible The filter in the water infl...

Page 43: ...hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load lights up The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 31 Water level is too high Select a suitable programme for draining Programmes Page 24 flashes Door is not closed 1 Close the door 2 Pr...

Page 44: ...The programme does not start You have not pressed Press Door is not closed 1 Close the door 2 Press to start the programme Childproof lock is activated Deactivating the childproof lock Page 32 is activated Check whether is activated Buttons Page 22 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press to start the programme The door cannot be ope...

Page 45: ... height of 1 metre Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load Unapp...

Page 46: ...ly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is below the vis...

Page 47: ...re possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme The spin programme does not start Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or ...

Page 48: ...ric Detergent or fabric softener drips off the seal and collects on the door or in the seal fold Too much detergent fabric softener in the detergent drawer When dosing liquid detergent and fabric softener observe the marking in the detergent drawer and do not dose above this The spin result is not satisfactory The laun dry is too wet too damp A low spin speed is selected The next time you run a wa...

Page 49: ...re possible Go to www home connect com No connection to the home network Wi Fi is switched off Activating Wi Fi on the appliance Page 33 Wi Fi is activated but a connection to your home net work cannot be established 1 Ensure that the home network is available 2 Reconnect the appliance to the home network Water is leaking out at the water inlet hose Water inlet hose is not correctly securely conne...

Page 50: ...eshooting Fabric softener re mains in the detergent drawer The use of fabric softener is not supported for the se lected programme Before washing check whether the use of fabric softener is supported for the selected programme Programmes Page 24 ...

Page 51: ...stor age and disposal 19 1 Removing the appliance 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 37 6 Detach the hoses 19 2 Inserting the transit bolts Secure the appliance before trans portation using transit bolts in order to prevent transport damage 1 Use a screwdriver to remove the 4 ...

Page 52: ...ances as applicable throughout the EU 20 Customer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is f...

Page 53: ...antee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your a...

Page 54: ... 1400 53 00 Cotton 60 C 9 0 3 34 2 000 93 0 62 1400 53 00 Cotton 40 C 9 0 3 58 1 270 100 0 44 1400 53 00 Easy Care 40 C 4 0 2 30 0 770 56 0 43 1200 29 00 Mix 40 C 4 0 1 03 0 640 43 0 41 1400 52 00 Wool Hand wash 30 C 2 0 0 41 0 200 40 0 24 800 32 00 1 Due to the influence of water pressure hardness and inlet temperature am bient temperature type amount and soiling of laundry detergent used fluc tu...

Page 55: ... charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first line of the EU energy label 23 Declaration of Con formity BSH Hausgeräte GmbH hereby de clares that the appliance with Home Connect functionality conforms to the basic requirements and other relev ant provisions of Directive 2014 53 EU A detailed RED Decla...

Page 56: ...of Conformity 56 BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

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Page 60: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001742540 9001742540 020822 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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