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Washing machine

WAV28K40AU

[en]

User manual and assembly

instructions

Summary of Contents for WAV28K40AU

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAV28K40AU en User manual and assembly instructions ...

Page 2: ...1 Laundry 32 Preparing the laundry 32 Sorting laundry 33 Degrees of soiling 33 Care symbols on the care labels 33 Detergents and care products 34 Detergent recommendation 34 Detergent dosage 35 Basic operation 35 Switching on the appliance 35 Setting a programme 36 Adjusting the programme set tings 36 Loading laundry 36 Adding detergent and care product 37 Starting the programme 37 Soaking laundry...

Page 3: ...leaning the drum 47 Cleaning the detergent drawer 47 Descaling 49 Cleaning the drain pump 49 Cleaning the water outlet hose at the siphon 52 Clean the water inlet filters 52 Troubleshooting 55 Error code Fault display Sig nal 55 Malfunctions 57 Noise 60 Problem with results 61 Home Connect problem 63 Leakage 63 Odours 64 Emergency release 65 Transportation storage and disposal 65 Removing the appl...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WARNI...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ...onnect ing elements such as adapters extensions valves or similar Make sure that the valve hous ing for the water inlet hose does not come into contact with its surroundings and is not subjec ted to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure ...

Page 12: ... Page 26 Energy consumption and water consumption is most efficient Use the economy programme set tings If you adjust the programme set tings for a programme the display shows the expected consumption Add Page 35 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufact...

Page 13: ... how best to install your appliance here You will also learn how to connect the ap pliance to the water and power sup ply Unpacking the appliance Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause ...

Page 14: ...ompanying documents 3 Water inlet hose 4 Cover caps 5 Elbow for fixing the water outlet hose Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...ay leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 31 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitch...

Page 16: ...onnection 16 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...ns to ensure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Drainage into a si phon Secure the connec tion point with a 24 40 mm hose clamp Drainage into a wash basin Fix and secure the wa ter outlet hose with an elbow D...

Page 18: ...al damage Page 11 sec tions to ensure that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so h...

Page 19: ...urself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 49 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 17 7 Transit bolts Page 15 ...

Page 20: ... 3 1 1 Manual dosing compartment 2 Dispenser for fabric softener or detergent 3 Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 4 3 3 1 1 1 Programmes Page 26 2 Programme selector Page 35 3 Buttons Page 24 4 Display Page 21 ...

Page 21: ...in time The programme end has been set and the remaining number of hours is displayed Buttons Page 24 9 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 24 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 24 cold Prewash Programme status Wash Programme status Rin...

Page 22: ...ance is connected to the smart energy sys tem energy manager Connecting the appliance to the energy manager Page 42 Dispenser for liquid de tergent Lights up The intelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 39 liquid detergent Dispenser for liquid de tergent or fabric softener Lights up...

Page 23: ...ror code Fault display Signal Page 55 The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully Error code Fault display Signal Page 55 E 60 2B 1 Error Error code error display signal Error code Fault display Signal Page 55 1 Example ...

Page 24: ...ss the button to activate or deactivate the intelligent dosing system for liquid detergent Press the button for approx 3 seconds to set the basic dosage Intelligent dosing system Page 39 i DOS Activate Deactivate Dispenser contents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing system for fabric softener or liquid detergent Press the button for approx 3 seco...

Page 25: ...ld Lock 3 sec Activate Deactivate Activate or deactivate the childproof lock Disable the control panel to prevent unwanted or accidental operation If the childproof lock is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 38 Spin Speed Basic settings Change the basic settings for the appliance Changing the basic settings Page 46 Prewash ...

Page 26: ... Plus Spin Speed Rinse Hold Prewash i DOS i DOS Intensive Plus Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activ ate SpeedPerfect If SpeedPer fect is activated the maximum load capacity is reduced to 5 kg 9 90 1400 Cottons Eco Wash hard wearing items made from cotton linen or blended fabrics Energ...

Page 27: ... 60 1400 Delicates Silk Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for del icates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag 2 40 800 Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gentl...

Page 28: ...n synthetic or blended fabrics Gentle laundry care The degree of soiling and the type of fabric are automatically detected The washing process is adapted 3 5 30 1000 Drum Clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperat ures of 40 C or lower After a prolonged period of non use Use washin...

Page 29: ...rd wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains constant throughout the washing process 6 5 60 1400 Shirts Blouses Wash non iron shirts and blouses made from cotton linen synthetic fibres or blended fabrics Tip In order to avoid creasing in your laundry you can ac...

Page 30: ...e from synthetic fibres microfibre or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Easy Care programme to wash heavily soiled laundry 2 40 800 Super 15 30 Wash items made from cotton syn thetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programm...

Page 31: ...irst time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Pre...

Page 32: ...your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty all pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hook...

Page 33: ...has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible Tea towels baby items or work clothing Care symbols on the care labels The symbols ind...

Page 34: ...ning solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergent with op tical brighteners Heat resistant white fabrics made from cotton or linen...

Page 35: ...s refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging If you are not using manual dosage adjust the dosage to the actual load If intelligent dosing is activated do not adjust the dosage to the actual load capacity The quantity of de tergen...

Page 36: ...ttings Note Overview of all programme set tings Buttons Page 24 Requirement A programme has been set Adjust the programme settings The programme settings are not saved permanently for the pro gramme Note The setting is saved if you ac tivate or deactivate the intelligent dosing system Loading laundry Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec ...

Page 37: ...akes place This can take up to 2 minutes after which water enters the drum a The display shows either the pro gramme duration or the Ready in time a After the programme has ended the display shows End Soaking laundry You can soak the laundry before washing in the appliance by pausing the programme Note No additional detergent is re quired The washing solution is then used for washing 1 Start the p...

Page 38: ...material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Open the door 2 Remove the laundry Switching off the appliance 1 Press 2 Turn off the tap 3 Wipe the rubber gasket dry and re move any foreign objects 4 Leave the door and detergent drawer open so that residual water can evaporate Childproof lock Childproof lock Childproof lock Secure your appliance against being oper...

Page 39: ...ted programmes Page 26 and can be deactivated for each one indi vidually In all other programmes you can manually add detergent Adding detergent and care product Page 37 Filling the dispenser Note In order to use intelligent dosing fill the dispenser Fill the dispenser only with suitable detergent and care products Page 34 If you change the liquid detergent or fabric softener empty and clean the d...

Page 40: ...nds a The display shows the basic dosage set for 2 To adjust the setting press 3 To end the setting process wait briefly Note To adjust the basic dosage for repeat the steps with i DOS Home Connect Home Connect Home Connect This appliance is network capable Connecting your appliance to a mo bile device lets you control its func tions via the Home Connect app ad just its basic settings and monitor ...

Page 41: ... information in the documents for your router a flashes in the display a The appliance attempts to connect to your WLAN home network a If the display shows con and lights up permanently the appli ance is connected to the home network 4 If the display shows Err the appli ance is not connected to the home network Check whether your appliance is in range of your home network Reconnect the appliance t...

Page 42: ...ows Err the appli ance is not connected to the home network Check whether your appliance is in range of your home network Reconnect the appliance to the WLAN home network Wi Fi with WPS function 9 Connect your appliance to the Home Connect app Page 42 Connecting your appliance to the Home Connect app Requirements The appliance is connected to the WLAN home network Wi Fi The Home Connect app is ope...

Page 43: ...tem energy manager cannot start your appliance until it is connected to the appliance 1 Set the programme you require 2 Press Finished in to set the required time 3 Press Start Reload 4 Press Start Reload a The display shows and Flex Start is activated The appliance waits to be started by the smart energy system energy manager a If the time changes on the display e g to 8 h the smart energy sys te...

Page 44: ... network settings are reset a If End is shown on the display the network settings are reset Tip If you wish to operate your appli ance again via the Home Connect app you will need to reconnect it to the Wi Fi and to the Home Connect app Remote diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect ser...

Page 45: ...p Declaration of Conformity Robert Bosch Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality meets the essential requirements and other relevant provisions of the Dir ective 2014 53 EU A detailed RED Declaration of Con formity can be found online at www bosch home com among the additional documents on the product page for your appliance 2 4 GHz band 100 mW max 5 GHz ...

Page 46: ...e position Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the aud ible signal emitted when the buttons are pressed Drum cleaning re minder 4 ON OFF Activate or deactivate the reminder to clean the drum Changing the basic settings 1 Set the progr...

Page 47: ...drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long period clean the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly r...

Page 48: ...ON The pump unit con tains electrical components Do not clean the pump unit in the dishwasher and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower ...

Page 49: ...ee machines may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure ...

Page 50: ... holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder ...

Page 51: ...pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Make sure that the impeller in the drain pump can be rotated 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw on the pump cap 90 The handle on the pump cap must be in a vertical position 6 Insert the maintenance flap and lock it into place 1 2 7 Close the mainten...

Page 52: ... 5 Reattach the water outlet hose and secure the connection point using the hose clamp Clean the water inlet filters Clean the filters in the water inlet in the event of blockages or if the water pressure is too low Emptying the water inlet hose In order to be able to clean the filters you must first empty the water inlet hose 1 Turn off the tap 2 Set the Cottons programme 3 Start the programme an...

Page 53: ...n in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 52 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks ...

Page 54: ...en Cleaning and servicing 54 2 1 ...

Page 55: ...alified person in order to prevent any risk Error code Fault display Signal Fault Cause troubleshooting The display goes out and Start Reload flashes Energy saving mode is act ive Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pip...

Page 56: ...edistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle The water pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water in flow Page 52 The tap is turned off Turn on the tap The water inlet hose is kinked or jamme...

Page 57: ...roubleshooting The appliance is not work ing The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker is faulty Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed Start Reload Press Start Reload Door i...

Page 58: ... activated Continue the programme by select ing Spin or Drain and press ing Start Reload Resuming the programme when the programme status is Rinse Hold Page 38 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 37 Water level is too high Start the Drain programme Power failure Open the door using the emergency release Emergency release Page 65 The wate...

Page 59: ...The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme duration changes during the wash cycle The programme operation is optimis...

Page 60: ...the compartment for manual dosing not for outdoor clothing sportswear or items stuffed with down If intelligent dosing is activated re duce the basic dosage Page 40 If you dose manually reduce the amount of detergent for the next washing cycle with the same load i DOS i DOS cannot be actuated Intelligent dosing is not in tended for this programme Not a fault no action required Programme progress d...

Page 61: ...undry being loaded The wrong programme is se lected for the type of fabric Select the programmes that are suitable for the type of fabric Programmes Page 26 The spin result is not satis factory The laundry is too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the Spin programme The unbalanced load detec tion system has interrupted the spi...

Page 62: ...34 2 Drain the dispenser Cleaning the detergent drawer Page 47 3 Clean the dispenser 4 Refill the dispenser Filling the dispenser Page 39 Basic dosage is not correctly adjusted If intelligent dosing is activated re duce the basic dosage Page 40 Insufficient cleaning Basic dosage is not correctly adjusted If intelligent dosing is activated ad just the basic dosage Page 40 correctly Detergent or car...

Page 63: ...ed 1 Ensure that the home network is available 2 Reconnect the appliance to the home network Connecting the appliance to a WLAN home network Wi Fi with WPS function Page 41 Connecting the appliance to a WLAN home network Wi Fi without WPS function Page 41 Leakage Fault Cause troubleshooting Water is leaking out at the water inlet hose Water inlet hose is not cor rectly securely connected 1 Connect...

Page 64: ...hooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 47 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 65: ...e and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 52 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump ...

Page 66: ... in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the p...

Page 67: ...ne spare parts in cluding after the manufacturer s war ranty has expired Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Ser vice can be fo...

Page 68: ... 4 0 0 750 56 0 2 29 Quick Mixed 40 4 0 0 650 45 0 1 00 Delicates Silk 30 2 0 0 220 35 0 0 39 Wool 30 2 0 0 280 35 0 0 39 1 values determined according to the valid version of IEC60456 2 Programme setting with maximum speed for testing according to AS NZS2040 1 and labelling according to AS NZS2040 2 and AS NZS 6400 with cold water 20 C The program is recommended for normally soiled laundry Inform...

Page 69: ...n by layers ac cording to the table and picture below evenly Technical specifications Technical specifications Technical specifications Facts and figures for your appliance can be found here Appliance height 85 0 cm Appliance width 60 0 cm Appliance depth 64 0 cm Weight 73 kg1 Maximum load capa city 9 kg Mains voltage 220 240 V 50 Hz 1 Depending on the appliance specifications Minimum installa tio...

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Page 72: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001506231 9001506231 ...

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