Bosch WAU28QP9SN User Manual And Installation Instructions Download

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Washing machine

WAU28QP9SN

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User manual and installation

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Summary of Contents for WAU28QP9SN

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAU28QP9SN en User manual and installation instructions ...

Page 2: ...irst time 33 Starting an empty washing cycle 33 Laundry 34 Preparing the laundry 34 Sorting laundry 35 Freshening up laundry 35 Degrees of soiling 35 Care symbols on the care labels 35 Detergents and care products 36 Detergent recommendation 36 Detergent dosage 37 Basic operation 38 Switching on the appliance 38 Setting a programme 38 Adjusting the programme set tings 38 Saving the programme setti...

Page 3: ...shooting 51 Malfunctions 51 Emergency release 59 Transportation storage and disposal 59 Removing the appliance 59 Inserting the transit bolts 59 Using the appliance again 60 Disposing of old appliance 60 Customer Service 61 Product number E Nr and pro duction number FD 61 Consumption values 62 Technical specifications 62 ...

Page 4: ...s suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed ...

Page 5: ...g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord i...

Page 6: ...tack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean e...

Page 7: ... turn off the water tap Call Customer Service Page 61 Repairs to the appliance should only be carried out by trained specialist staff An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Child...

Page 8: ...appliance Rinse pretreated laundry thoroughly with water before wash ing CAUTION Risk of injury The covering plate may break if you stand on or climb onto the appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the dr...

Page 9: ...th eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance WARNING Risk ...

Page 10: ...liance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ... elements such as adapters extensions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 100 kPa 1 bar and max...

Page 12: ...ount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumble drye...

Page 13: ...mage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the appliance For t...

Page 14: ...hine 2 Accompanying documents 3 Water inlet hose 4 Cover caps 5 Connection adapter Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...s residual water may leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 33 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 m...

Page 16: ...l the hoses out of the holders 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...sher 4 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION When draining the water outlet hose is su...

Page 18: ...re that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjus...

Page 19: ...Installation and connection en 19 The connection details of the appli ance can be found under Tech nical data Page 62 2 Check the mains plug is inserted properly ...

Page 20: ...ur appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 45 2 Door 3 Detergent drawer Page 21 4 Controls Page 21 5 Water outlet hose Page 17 6 Power cord Page 18 7 Transit bolts Page 15 ...

Page 21: ...fing agent 4 Compartment I Detergent for prewash Hygiene detergent Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 1 1 2 1 Programmes Page 27 2 Programme selector Page 38 3 Buttons Page 25 and display Page 23 Operating logic Some areas of the display respond to touch You can activate settings by pressing the...

Page 22: ...e the activated settings by re peatedly pressing on the relevant buttons on the display ATTENTION Pressing on the display with force may cause damage Do not apply heavy pressure on the display Do not press on the display using pointed or sharp objects 1 2 ...

Page 23: ... and the remaining number of hours is displayed Buttons Page 25 9 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg Prewash Programme status Active oxygen treat ment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of programme Programme status 1 2 3 Extra Rinse Additional rinse cycles are activated Buttons Page 26 Energy c...

Page 24: ...l system detects impermissible voltage drops This will pause the pro gramme Note The programme will continue when the voltage is permissible again Voltage control system Flashes The programme has been paused because of impermissible voltage drops The voltage is permiss ible again and the programme will continue Note The programme duration is extended Foam detection system The appliance has detecte...

Page 25: ...t the programme end The programme duration is already included in the set number of hours Once the programme has started the pro gramme duration is displayed Note Use the buttons to set the setting values 90 Temperat ure 90 C Adjust the temperature in C 1400 Spin Speed 1400 rpm Adjust the spin speed or deactivate the spin cycle If is selected the water is drained and the spin cycle is deactivated ...

Page 26: ...tivate Deactivate Activate or deactivate Silent Wash e g for wash ing during the night The audible signal at the end of programme is deactivated and the final spin speed is reduced Easy Iron Activate Deactivate Activate or deactivate the reduced creasing pro gramme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that...

Page 27: ...e C Max spin speed rpm 1 Speed Bomull Cotton Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activ ate Speed If Speed is activated the maximum load capacity is reduced to 5 kg 9 90 1400 Bomull kulör Cot ton Colour Wash hard wearing items made from cotton linen or blended fabrics Energy saving programme Note T...

Page 28: ...e washing perform ance class according to the legal re quirements For this programme the washing tem perature is automatically adjusted de pending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature 9 1400 Syntet Easy Care Wash items made from synthetic or blended fabrics 4 60 1200 Snabb Mix Rapid...

Page 29: ... eyelets or clips in a mesh laundry bag 2 40 800 Ylle Handtvätt Wool Handwash Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Sköljning Rinse Rinses and then spins the laundry and then drains the water 1400 Centrif Urpumpn ing Spin Dr...

Page 30: ...time If you regularly wash at temperat ures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delic ates Note The drum cleaning indicator will flash to remind you if you have not used a programme a...

Page 31: ...load ing the laundry Tip The programme does not remove stains or sweat odours 1 Skjortor Shirts Blouses Wash non iron shirts and blouses made from cotton linen synthetic or blended fabrics Tip In order to avoid creasing in your laundry you can activate The laun dry is only given a short spin and can be removed while still dripping wet Hang out shirts and blouses while they are still dripping wet s...

Page 32: ...or sports items Do not use fabric softener Tip Use the Syntet programme to wash heavily soiled laundry 2 40 800 Snabb 15 30 Rapid 15 30 Wash items made from cotton syn thetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed The maximum load is reduced to...

Page 33: ...place 00655300 Liquid detergent insert Measure liquid detergent 00605740 Anschlussventil Anschlussventil als Sicherheit seinrichtung gegen Rückfließen von Wasser in das Leitungsnetz 10015611 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before lea...

Page 34: ...ine washable on the care label and fab rics made from hand washable wool using your appliance To remove odours you can also simply freshen up fabrics using act ive oxygen Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare ...

Page 35: ...ll items including items marked by the manufacturer on the care label as suitable for dry cleaning such as suits jackets and trousers Not suitable for removing stains sweat and sweat odours These items of laundry need to be washed Only freshen up dry laundry After freshening up the laundry shake it out briefly Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are visibl...

Page 36: ... liquid detergents that are self flowing Do not mix different liquid deter gents Do not mix detergent and fabric softener Do not use products that have ex pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation De...

Page 37: ...rd your water is from your local water com pany or measure it yourself using a water hardness tester Water hardness Hardness range Total hardness in mmol l German degrees in dH soft I 0 1 5 0 8 4 medium II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness ...

Page 38: ...djust the programme settings The programme settings are not saved permanently for the pro gramme Saving the programme set tings You can save your individual pro gramme settings as favourites Requirements A programme has been set The programme settings have been adjusted Press and hold for approx 3 seconds Press to call up the saved pro gramme Note To overwrite the saved pro gramme repeat the steps...

Page 39: ...g aid for li quid detergent If you order the measuring aid as an accessory you must use the measur ing aid 1 Pull out the detergent drawer 2 Press down on the insert and re move the detergent drawer 1 2 3 Insert the measuring aid 4 Insert the detergent drawer Use the measuring aid for li quid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the deter...

Page 40: ...arting the programme Note If you want to change the time until the programme ends set the Ready in time first Press a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows either the pro gramme duration or the Ready in time a If you start a programme with act ive oxygen the drum lights up after the programme starts and ...

Page 41: ... laundry Unloading the laundry Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Open the door 2 Remove the laundry Switching off the appliance 1 Press 2 Turn off the tap 3 Wipe the rubber gasket dry and re move any foreign objects 4 Leave the door and detergent drawer open so that residual water c...

Page 42: ...en Childproof lock 42 Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold 3s for approx 3 seconds ...

Page 43: ...rightness 1 low 2 medium 3 high 4 very high Set the display brightness Changing the basic settings 1 In order to set the basic settings press the button 2 To set the required basic setting press the button a The display shows the set basic setting and the current value 3 To change the value press 4 To exit the basic settings switch off the appliance Cleaning and servicing Cleaning and servicing Cl...

Page 44: ...ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Trumrengöring pro gramme without laundry Add washing powder Cleaning the detergent drawer Note Please read the information in the...

Page 45: ... damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use th...

Page 46: ...ut of the holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder ...

Page 47: ...the pump cap and the pump hous ing 3 Make sure that the impeller in the drain pump can be rotated 4 Insert the pump cap and screw it on as far as it will go 90 The handle on the pump cap must be in a vertical position 5 Insert the maintenance flap and lock it into place 1 2 6 Close the maintenance flap Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or ...

Page 48: ...or if the water pressure is too low Emptying the water inlet hose 1 Turn off the tap 2 Set a programme except for Sköljning Centrif or Urpumpn ing 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing...

Page 49: ... read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 48 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter ...

Page 50: ...en Cleaning and servicing 50 5 Connect the hose and check for leaks 2 1 ...

Page 51: ...Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 45 The water outlet hose is con nected too high I...

Page 52: ...tergent dosage is too high Immediate measure Mix one table spoon of fabric softener with 0 5 litres of water and pour the mixture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next washing cycle with the same load lights up The temperature is too high Wait until the temperature has dropped Cancelling the program...

Page 53: ...r 4 Press to start the programme The door cannot be opened is activated Continue the programme by select ing Centrif or Urpumpning and pressing The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 41 Water level is too high Start the Urpumpning programme Programme with active oxy gen has been stopped the active oxygen is removed Wait until there is no ac...

Page 54: ...e blocked Clean the filters in the water in flow Page 48 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible plac...

Page 55: ...t been removed Removing the transit bolts Drum does not turn water does not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one table spoon of fabric softener with 0 5 litres of water and pour the mixture into the left hand compartment not for outdoor clothing s...

Page 56: ...ure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Persistent quiet whirring fan noise Active oxygen treatment is active Not a fault normal operating noise Banging noises rattling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain pump Page 45 Slurping rhythmical suction noise The drain pump is active the deter...

Page 57: ...if programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Centrif programme Detergent residue on the damp washing Detergents may contain wa ter insoluble substances tha...

Page 58: ...ing Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 44 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 59: ...ion storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 48 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaini...

Page 60: ...the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal methods...

Page 61: ...ate on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the pro...

Page 62: ... Syntet 40 C 4 0 2 28 0 780 61 0 44 1200 27 Snabb Mix 40 C 4 0 0 59 0 620 44 0 41 1400 53 Ylle Handtvätt 30 C 2 0 0 40 0 200 40 0 22 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply and the se lected additional functions the actual values may deviate from the stated ...

Page 63: ... at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifie...

Page 64: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001589993 9001589993 ...

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