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IVMS

Troubleshooting Guide

Panel PC

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Summary of Contents for IVMS

Page 1: ...IVMS Troubleshooting Guide Panel PC ...

Page 2: ... 3Logix Pty Ltd Commercial in Confidence 2 NAME PIN SUPPORT For further information support and testing enquiries contact 3Logix at support 3logix com au ...

Page 3: ...r organisation 3Logix can in no event be held liable for any technical or editorial errors or omissions herein nor for incidental special or consequential damages from the furnishing performance or use of this installation guide WARNING NOTICES Please read the user guidelines as well as the safety and operating instructions before operating the device Follow all instructions and obey all warnings ...

Page 4: ...l PC Troubleshooting 5 Unit not powering up 5 Touch not working 6 Sound not working 7 No Image on screen 8 Unit is not reporting 9 10 Unit has no GPS 11 Bin lift not registering 12 SuperiorPAK Lifting System 12 Bucher Lifting System 13 General Diagnostics 14 Weights not registering 15 No camera image 16 Support 20 ...

Page 5: ... 1 3 If the unit is still experiencing issues contact 3Logix Support for further Diagnosis or to organise a repair 1 Using a multimeter ensure the unit is receiving a clean power feed 2 Using a multimeter ensure the unit is receiving a clean ignition feed Red Input Orange Input Ground ...

Page 6: ...al in Confidence 6 TOUCH NOT WORKING Figure 1 3 1 Restart the device making sure to power off fully the test again 2 If the unit is still experiencing issues contact 3Logix Support for further Diagnosis or to organise a repair ...

Page 7: ...ensure the volume has not simply been turned down 2 Test by sending a message to the unit as well as completing bin exceptions of the unit If no sound is heard power the unit down fully then test again 3 If the unit is still experiencing issues contact 3Logix Support for further Diagnosis or to organise a repair ...

Page 8: ...N Figure 1 5 1 Ensure the backlight has not been turned down via the buttons on the bottom left 2 Restart the device powering it down fully and retest 3 If the unit is still experiencing issues contact 3Logix Support for further Diagnosis or to organise a repair ...

Page 9: ...is activated This can be checked by pulling a working sim from a unit that is reporting and using it to test the non responsive unit It must also be placed in the inner most screen side slot with the contacts facing towards the board 1 Ensure the SMA connection is tight and has a good signal 2 Check to see there is no damage to the antenna ...

Page 10: ... 3Logix Pty Ltd Commercial in Confidence 10 UNIT NOT REPORTING CONT Figure 1 8 4 If the unit is still experiencing issues contact 3Logix Support for further Diagnosis or to organise a repair ...

Page 11: ...tenna is positioned with a clear view of the sky and isn t impeded by anything 4 If the unit is still experiencing issues contact 3Logix Support for further Diagnosis or to organise a repair 1 Ensure the SMA connection is tight and has a good signal 2 Check to see there is no damage to the antenna ...

Page 12: ... 2 1 SuperiorPAK Lifting System 1 Using a multimeter ensure that the digital IO input Red wire on digital I 0 Red Quick Connect 1 is receiving a signal upon bin lift 2 If the unit is still experiencing issues contact 3Logix Support for further Diagnosis or to organise a repair ...

Page 13: ...the cable connecting the Master Node to Can Port 1 is in good condition and con nected securely 2 Check to see that the EVC094 Bucher Cable is connected to Can Port 1 on the Yellow Green quick connect cable 3 If the unit is still experiencing issues contact 3Logix Support for further Diagnosis or to organise a repair ...

Page 14: ...uick connect cable to ensure it has a good connection to the PC and feel for breaks 2 There is a possibility that if the unit has recently been connected to bin lift where it wasn t previously there could be software conflicts or is not set up correctly If other troubleshooting fails contact 3Logix Support for configuration ...

Page 15: ...nd free of damage 2 Contact the weights supplier to ensure that they have made the Can Port 1 available to the 3Logix system 3 There is a possibility that if the unit has recently been connected to weights where it wasn t previously there could be software conflicts or is not set up correctly If other troubleshooting fails contact 3Logix Support for configuration ...

Page 16: ...organise a repair 1 Ensure the connections to the BNC on the light blue quick connect cable have a good connection and aren t damaged 2 Check the camera has a good 12V power supply and there is no damage to any cables from the camera back to the light blue quick connect cable this can be tested by replacing the non working camera with a functioning device if one is available ...

Page 17: ... 3Logix Pty Ltd Commercial in Confidence 17 NOTES ...

Page 18: ... 3Logix Pty Ltd Commercial in Confidence 18 NOTES ...

Page 19: ... 3Logix Pty Ltd Commercial in Confidence 19 NOTES ...

Page 20: ... 3Logix Pty Ltd 2 58 Metroplex Ave Murarrie Qld 4172 support 3logix com au 3logix com au ...

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