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WARRANTY INFORMATION

 

This product has been manufactured and tested to the highest quality standards by Bed Butler.  This Limited Warranty 
offered by Bed Butler covers defects in material or workmanship in new Bed Butler products. This warranty extends to the 
original purchaser only and is non-transferable.  Only consumers purchasing Bed Butler products from authorized Bed 
Butler retailers or resellers or through our website may obtain coverage under our limited warranties.  

What is covered?  

Bed Butler warranties this product against defects in material or workmanship as follows: 

 

Bed Butler will replace at no charge for parts only or, at its option, replace any product or part of the product that proves 
defective because of improper workmanship and/or material, under normal installation, use, service and maintenance. If 
Bed Butler is unable to provide a replacement and repair is not practical or cannot be made in a timely fashion, Bed Butler 
may elect to refund the purchase price in exchange for the return of the product with the purchasers’ permission. 

How Long Does The Coverage Last?

 Lifetime, non-transferable.  

What Our Warranty Does Not Cover?

 Our warranties do not cover any problem that is caused by: 

A.  Conditions, malfunctions or damage not resulting from defects in material or workmanship. 
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper 
maintenance, misuse, abuse, negligence, accident or alteration. 
C. Accessories, connected materials and products, or related products not manufactured by Bed Butler. 

Our limited warranties are void if a product is returned with removed, damaged or tampered labels or any alterations 
(including removal of any component or external cover).  

How to File a Claim?

 Bed Butler will not provide any warranty coverage unless claims are made in compliance with all 

terms of the controlling warranty statement included with your product and you follow proper return procedure. To request 
warranty service, you will need to provide: 

 
1. The sales receipt or other evidence of the date and place of purchase. 
2. A description of the problem. 
3. Delivery of the product or the defective part, postage prepaid and carefully packed to: 
  
BED BUTLER 
Attn: Warranty Team  
1904 N Maddox Drive 
Muncie, IN 47304 

 

Replacement unit is shipped postage paid.  

 

 

 

 

 
 

 

 

 

Summary of Contents for 2.0

Page 1: ... the purchase price in exchange for the return of the product with the purchasers permission How Long Does The Coverage Last Lifetime non transferable What Our Warranty Does Not Cover Our warranties do not cover any problem that is caused by A Conditions malfunctions or damage not resulting from defects in material or workmanship B Conditions malfunctions or damage resulting from 1 normal wear and...

Page 2: ...ssembly 3 A flat head screw driver is recommended but can be substituted with a dime if a screw driver is not accessible WARNINGS 1 Do not repair or modify parts that may be broke or defective 2 Do not over tighten screws or cable tie HAND TIGHTEN ONLY 3 Contact us immediately to replace missing damaged or defective parts Parts Identification A Holder B Arm C Divider Hardware D Male Screws x2 E Fe...

Page 3: ...d align them to the female post E 4 Using a flat head screw driver a dime may also be used hand tighten each screw D into each post E turn the screw D in a clockwise rotation while securing the posts E with your thumb so that each screw can be securely tightened into the post 5 Place the divider C into one of the three slots to your desired position You can move the divider at any time to a more d...

Page 4: ...he mattress and press down firmly on the mattress to ensure the anti slip pad has a good grip Installation for a bed with wire frame 1 Slide Bed Butler between mattress and wire frame 2 Insert the cable tie through the hole on the back of the arm and attach it to the nearest horizontal wire tighten cable tie securely to the wire frame and the Bed Butler arm HAND TIGHTEN ONLY Cleaning Instructions ...

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