Axis P1365-E Mk II User Manual Download

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AXIS P1365-E Mk II Network Camera

User Manual

Summary of Contents for P1365-E Mk II

Page 1: ...AXIS P1365 E Mk II Network Camera User Manual ...

Page 2: ...ves and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 3 Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 3 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Info...

Page 3: ...ulations For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic...

Page 4: ...uld result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoided could result in damage to property Other Message Levels Important Indicates significant information which is essential for the product to function correctly Note Indicates useful information whi...

Page 5: ... Streams 19 Set Up the Product 20 Basic Setup 20 Adjust focus 20 Adjust focus with the Focus Assistant 21 Video and Audio 22 Set Up Video Streams 22 Stream Profiles 24 ONVIF Media Profiles 24 Camera Settings 25 View Area 27 About overlays 28 Privacy Mask 30 Focus 30 Set Up Audio 30 Audio Clips 32 Configure the Live View Page 33 PTZ Pan Tilt Zoom 35 Preset Positions 35 Guard Tour 35 Advanced 36 Ins...

Page 6: ...e 53 Network 54 Storage 59 Ports Devices 61 Maintenance 62 Support 62 Advanced 63 Reset to Factory Default Settings 64 Troubleshooting 65 Check the Firmware 65 Upgrade the Firmware 65 Symptoms Possible Causes and Remedial Actions 65 Technical Specifications 69 Connectors 71 Connection Diagrams 72 Performance Considerations 72 6 ...

Page 7: ...1 Status LED 2 Built in microphone 3 microSD card slot 4 Audio in 5 Audio out 6 Network connector PoE 7 Power LED 8 Network LED 9 Control button 10 I O connector 11 Iris connector 12 Not used 13 RS485 422 connector 1 Focus ring 2 Lock screw for focus ring 3 Zoom puller 7 ...

Page 8: ...nd electrical conditions in which the product is to be used a shielded network cable STP may be appropriate or required All cables connecting the product to the network and that are routed outdoors or in demanding electrical environments shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about...

Page 9: ...ard Slot NO NO NOTICE TICE TICE Risk of damage to SD card Do not use sharp tools metal objects or excessive force when inserting or removing the SD card Use your fingers to insert and remove the card Risk of data loss and corrupted recordings Do not remove the SD card while the product is running Disconnect power or unmount the SD card from the Axis product s webpages before removal This product s...

Page 10: ... lens needs fine tuning Green The image is in focus Replace the Lens Note There is no need to restart the product after changing the lens However the product must be restarted if you are interchanging between a P Iris DC iris or fixed manual iris lens In order to set the focus and position the lens the product must be connected to the network It is possible to use optional lenses for the Axis prod...

Page 11: ...ris configuration file from www axis com 2 Go to Setup Video and Audio Camera Settings Iris configuration shows the current configured iris type 3 In Iris configuration Click Edit 4 Go to the Upload tab 5 Click Browse and select the configuration file 6 Click Upload The installed iris lens should now be included in the Iris Selection drop down list 7 Select the installed iris lens from the drop do...

Page 12: ... Utility to locate the product on the network For information about how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferences 3 Enter your user name and password If this is the first time the product is accessed the root password must firs...

Page 13: ...figured PTZ Mode PTZ mode is set the first time the Axis product is accessed and can only be changed by resetting the product to factory default Digital PTZ is the default mode and should be used when a pan tilt motor is not used If the camera is mounted to a pan tilt motor select Uploadable PTZ driver For information about how to upload a PTZ driver see Install PTZ Driver on page 36 Configure Cap...

Page 14: ...rule from the Live View page For information about how to configure and enable the button see Manual Trigger on page 14 Click Snapshot to save a snapshot of the video image This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config Action Buttons The Audio clip drop down list allows you to play an audio clip from t...

Page 15: ...Microphone button Click to mute or unmute the microphone In Simplex speaker only mode the Microphone and Talk buttons must both be active to send audio to the Axis product Click either button to stop audio transmission Use the slider to control the volume of the speakers and the microphone Half duplex mode The Talk Listen button is used to switch between sending and receiving audio The button can ...

Page 16: ...o be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 36 To view a specific view area or preset position select it fro...

Page 17: ...there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of c...

Page 18: ...om the Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Windows Media Player This requires AXIS Media Control and the H 264 decoder to ...

Page 19: ...trol in addition audio can be accessed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp ip axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Mult...

Page 20: ...s to set the focus and zoom If the camera is mounted so that you cannot look at the image and access the lens at the same time use the Focus Assistant see Adjust focus with the Focus Assistant on page 21 1 Open the product s home page and go to Setup Basic Setup Focus 2 Under the Basic tab click Open iris If the button is inactive the iris is already open 3 If focus has been set before click Reset...

Page 21: ... Mount or place the camera so that it cannot be moved 5 Loosen the zoom puller by turning it anti clockwise Move the puller to set the zoom level Retighten the zoom puller 6 Set the camera to its extreme distant focus position by loosening the focus puller and turning the focus ring fully clockwise 7 Press and quickly release the control button When the status indicator flashes the Focus Assistant...

Page 22: ...a specific size requirement for example in face recognition The pixel counter can be used When setting up a video stream see Set Up Video Streams on page 22 Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When setting foc...

Page 23: ...le but requires more processing power to decode The bit rate can be set as Variable bit rate VBR or Maximum bit rate MBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity When the activity in the scene increases the bit rate would usually increase as well If there is a surplus in bandwidth this m...

Page 24: ...omplex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To...

Page 25: ...ge noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar Local Contrast applies contrast to a specific area of the image Use the slider to adjust the contrast where a higher value produces an image with high contrast between the dark and light areas and is suitable for scenes with wide dynamic rang...

Page 26: ...a total of ten Include and Exclude windows to tailor the exposure zone Note that an Exclude window is effective only when placed inside an include window Tip If an area is extremely bright draw an Include window to cover the whole area and define Exclude windows within it to block out the bright areas Shutter Gain The shutter and gain settings affect the amount of motion blur and noise in the imag...

Page 27: ...example at night or when using an external IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see infrared light The image is shown in black and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions The Day Night shift level ba...

Page 28: ...include overlay text in an action rule on page 28 How to include overlay text 1 Go to Video Audio Video Stream and select the Image tab 2 To include date and time select Include date and Include time 3 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming Date Time Formats in the online help 4 Select size color and placement of the text ...

Page 29: ...cy mask See Privacy Mask on page 30 How to upload an overlay image 1 Go to Video Audio Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 The Transparency Settings page is now displayed To make a color in the overlay image transparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent enter FFFFFF For more examples of hexad...

Page 30: ...ing the focus puller on the lens step 3 before starting the automatic fine tuning step 4 If the camera is placed so that it is difficult to look at the image and move the pullers at the same time you can use the Focus Assistant to focus the camera for instructions see the Installation Guide supplied with the product Advanced The tools on this page can be used to find the optimal focus position Alw...

Page 31: ... microphone requiring 48V phantom power you need an external power supply and a balanced unbalanced converter audio transformer in between Use the Input gain to control the volume of the audio input If the sound is too low choose a higher dB value to amplify the sound If the sound is too high choose a lower dB value The Level bar gives a visual representation of the audio signal level in dB relati...

Page 32: ...ly from the Live View page The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product To add download modify or remove audio clips go to Video Audio Audio Clips For more information see the online help To configure the Axis product to play audio clips when an event occurs an action rule must be set up For more information see Events on page 43 No...

Page 33: ... a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Viewer Settings To configure options for the viewer go to Live View Config Viewer Settings Select Show viewer toolbar to display the AXIS Media Co...

Page 34: ...den frame Defining the link as a web link will open the link in a new window Output Buttons External I O devices connected to the Axis product s output ports can be controlled directly from the Live View page To display output buttons in the Live View page 1 Go to Setup Live View Config 2 Under Output Buttons select the type of control to use Pulse activates the output for a defined period of time...

Page 35: ...he desired position see Preset Positions 3 Enter a descriptive name in the Current position field 4 Click Add to save the preset position To include the preset position name in the overlay text go to Video Audio select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming Date Time Formats in the online help Set the Home Position The entire...

Page 36: ...rol Zoom control To disable specific controls deselect the options under Enable Disable controls If using multiple view areas deselecting a control will only disable the control in the selected view area Note Disabling PTZ controls will not affect preset positions For example if the tilt control is disabled the product can still move to preset positions that require a tilt movement Install PTZ Dri...

Page 37: ...and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see Events on page 43 The event will immediately...

Page 38: ... To send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 43 Motion D...

Page 39: ...d peaks in the Activity window 6 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the table below Parameter Object Size ...

Page 40: ...elect a low sensitivity In other cases high sensitivity is recommended Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value The threshold value can be set in the range 0 100 where 0 is the most sensitive and 100 the least sensitive 1 Go to Detectors Audio Detection 2 Set the audio alarm level and click Save 3 Go to Events...

Page 41: ... 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management ve...

Page 42: ... Mk II Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default Settings 42 ...

Page 43: ... 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To use more than one trigger for the ac...

Page 44: ...to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface PTZ Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule when the ca...

Page 45: ... an SNMP trap message to the operator Make sure that SNMP is enabled and configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Status LED Flash the LED indicator This can for example be used to validate triggers such as motion detection during product installation and configuration WDR Mode The WDR Mode can be turned on or off when the action rule is trigger...

Page 46: ...y between the Axis product and the HTTPS server also specify the proxy settings Network Share Send Images Send Video Clip A network share can also be used as a storage device for recorded video Go System Options Storage to configure a network share before setting up a continuous recording or an action rule to record video For more information about storage devices see Storage on page 59 TCP Send N...

Page 47: ...e to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop dow...

Page 48: ...nfigured under System Options Date Time see Date Time on page 53 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous recordings S...

Page 49: ...ding dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback window Continuous Recording The Axis product can be configured to continuously save video to a storage device For information about storage devices s...

Page 50: ...ting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer match...

Page 51: ... allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that mak...

Page 52: ...f which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the Axis product and the authentication server identify themselves with digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need a CA certificate to authenticate the authentication server a CA signed...

Page 53: ...d private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certificates can be installed 1 Go to Setup System Options Security Certificates 2 Click Install certificate and upload the certificate Audio Support Select E...

Page 54: ...t be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 64 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an...

Page 55: ...s to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options Network TCP IP Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press and hold the product s control button see H...

Page 56: ... address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options Network TCP IP Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Sele...

Page 57: ... is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is 0 a port number is automatically selected when enabling NAT traversal Note An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does no...

Page 58: ...y the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on importa...

Page 59: ...o access data stored on the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on the System Options Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This opt...

Page 60: ...rted file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card 4 Click Format and select the desired file system 5 Click OK to start formatting the card Encrypt SD Card Data To prevent unauthorized individuals and systems from accessing recorded video the SD card ...

Page 61: ...rd 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock...

Page 62: ...e Server Report Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static the static IP address the default router the subnet mask the system time the IEEE 802 1X settings the focus position uploaded applications are kept but must be restarted Click Default to reset all settings including the IP address to the factor...

Page 63: ...rt Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under...

Page 64: ...com techsup To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold the control button and reconnect power See Hardware Overview on page 7 3 Keep the control button pressed for 15 30 seconds until the status LED indicator flashes amber 4 Release the control button The process is complete when the status LED indicator turns green The product has bee...

Page 65: ...ct receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade Server click Brow...

Page 66: ... IP Address and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date Time on page 53 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data tra...

Page 67: ...lashing red rapidly Hardware failure Contact your Axis reseller Product does not start up Product does not start up If the product does not start up keep the network cable connected and re insert the power cable to the midspan Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup Video Audio Video Stream and Setup Video Audio Camera Settings M...

Page 68: ... is unavailable removed full locked or if other read or write problems occur To identify the source of the problem check the System Log under System Options Support Logs Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 43 Video cannot be recorded Check that the SD card is not write p...

Page 69: ...mage settings Compression Color Brightness Sharpness Contrast Local contrast White balance Exposure control Exposure zones WDR Forensic Capture Up to 120 dB depending on scene Fine tuning of behavior at low light Rotation 0 90 180 270 a Text and image overlay Privacy mask Mirroring of images Pan Tilt Zoom Digital PTZ Uploadable PTZ driver Pelco D pre installed Audio Audio streaming Two way full du...

Page 70: ... Class 3 max 12 95 W typical 4 3 W Connectors RJ45 10BASE T 100BASE TX PoE I O 4 pin 2 5 mm terminal block for two configurable inputs outputs RS485 RS422 2 pcs 2 pos full duplex terminal block 3 5 mm mic line in 3 5 mm line out P Iris connector compatible with DC iris Storage Support for microSD microSDHC microSDXC card Support for recording to dedicated network attached storage NAS For SD card a...

Page 71: ...yptsoft com Environmental responsibility www axis com environmental responsibility Connectors I O Connector 4 pin terminal block For an example diagram see Connection Diagrams on page 72 Function Pin Notes Specifications 0 V DC 1 0 V DC DC output 2 Can be used to power auxiliary equipment Note This pin can only be used as power out 12 V DC Max load 50 mA Digital input Connect to pin 1 to activate ...

Page 72: ...X TX for 2 wire RS485 RS485 RS422 TX B 3 RS485 RS422 TX A 4 TX pair for RS422 and 4 wire RS485 Important The recommended maximum cable length is 30 m 98 4 ft Connection Diagrams I O Connector 1 0 V DC 2 DC output 12 V max 50 mA A I O configured as input B I O configured as output Performance Considerations When setting up your system it is important to consider how various settings and situations ...

Page 73: ... clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Using HTTPS may reduce frame rate in particular if streaming Motion JPEG Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client ...

Page 74: ...User Manual Ver M3 12 AXIS P1365 E Mk II Network Camera Date February 2016 Axis Communications AB 2015 Part No 1489708 ...

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