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Service: 604 -856- 9155
Email: [email protected]
Making a Call
▪
Lift Handset or Press Speaker key, Choose from the following:
a)
Dial
Extension Number
OR
b)
Dial
9
+
Phone Number
OR
c)
Press
Contacts
to scroll through contacts
Note
:
Press the
Mute
key while on a call to mute your voice (you will be able to hear the caller but
they cannot hear you)
Call Handling
On an incoming call you can:
▪
Press
Ignore
to silence the ringer while ringing(call is silenced for you only)
OR
▪
Press
To VM
to send the call straight to voicemail
Note
: to pick up an incoming call to reception, lift handset and dial
*75
Parking a Call for another Employee
▪
With the active call, Press an unlit
Park
key (ex. Park 1), key will then flash on all phones
▪
Call/Page employee to pick up “
Park
1
”
To Retrieve the Call
:
Lift handset, press the flashing
Park
key
Note
: Placing a call on Hold will keep the call on your
Personal
call key and no one else will be able
to retrieve it
Transfer a Call
▪
With the active call, Press
Transfer
key
, choose from the following:
a)
Enter an
Extension Number
OR
b)
Dial
9
+
Phone Number
OR
c)
Press
Contacts
to scroll through contacts
▪
Announce call (optional)
▪
Hang Up or Press
Drop
key
to disconnect
To Cancel
: Press
Cancel
soft key
Transfer a Call to Voicemail
▪
With the active call, Press your
Message
key
▪
Dial
Extension Number
(
OR
press
Contacts
), then press
Select
soft key
To Cancel
: Press
Cancel
soft key
Paging
(if Applicable)
▪
Lift Handset
, press preprogrammed
Page key
▪
Announce Call
▪
Press
Drop
key
to disconnect
