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Instruction Manual

The Audicus Clara

Summary of Contents for Clara

Page 1: ...Instruction Manual The Audicus Clara ...

Page 2: ...2 We re thrilled to be a part of your hearing journey You hold in your hands a guide to using and caring for your custom tailored Audicus Clara hearing aids Welcome ...

Page 3: ...processing sleek design and speech focus that filters out background noise Programmed with care by our audiology team to your unique hearing needs And remember you re never on your own Reach out anytime for anything at all 844 616 7284 contact audicus com ...

Page 4: ...Using a remote 32 What s inside 8 Adjusting to the hearing aid 10 Batteries 12 Turning on off 16 Wearing the Clara 18 Adjusting volume 21 Cleaning 24 Replacing the earwax guards 25 Maintainance use 30 Classic remote overview 34 Getting started with the remote 36 ...

Page 5: ...on 40 Contact us 50 Technical information 42 Returns warranty 44 Warnings side effects 45 FDA information 48 Contact information 52 Table of contents Changing programs volumes 37 Remote troubleshooting 39 Your notes 54 ...

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Page 7: ...7 Getting started ...

Page 8: ...tton Changes volume Receiver wire Connects the receiver to the system Dome Holds receiver in place and guides sound into ear Earwax guard Catches earwax to keep receiver clean Retention guard Stabilizes hearing aid while in the ear Microphone Battery door Red Right ear Blue Left ear Receiver wire Dome Receiver earwax guard Push button Retention guard ...

Page 9: ...ber domes What s inside Number of domes will vary depending on your hearing loss Manual Size 312 batteries Cleaning brush Earwax guard replacement tool l Magnetic end for extracting batteries Instruction Manual The Audicus Clara ...

Page 10: ...n a wine bottle If too loose this can create a whooshing or whistling sound This can be solved by using a larger dome or different dome style like closed or double 2 Decide if the retention guard helps with fit The retention guard curls down towards the back and into the outer bowl of your ear to keep the hearing aid in place It s designed to provide extra stability but many customers don t find i...

Page 11: ...rd in years initially sounds may be uncomfortably loud tinny or hollow The best way to acclimate to your hearing aids is to wear them regularly until the sound quality is comfortable and you have adjusted to the new sounds you ve been missing out on 2 Reprogramming Audicus offers free adjustments for the life of the hearing aid Most people don t require an adjustment but it can help the sound clar...

Page 12: ... extended period of time as it may leak and damage the device Low battery warning When your battery runs low the hearing aid will emit continuous beeps Battery compartment The battery compartment is at the back of the hearing aid Gently pull the tab on the battery door until it opens Batteries Opening and closing the battery door does not require excessive force ...

Page 13: ...erting the battery 1 The Audicus Clara uses size 312 batteries Place the battery into battery compartment with the sticker facing up Please wait 2 3 minutes for the battery to begin working after the sticker is removed ...

Page 14: ...off the sticker from the new battery This activates the battery Please wait as long as 2 3 minutes for battery to develop full output 3 Close the battery compartment completely Your hearing aid is now on Batteries Peel off the sticker ...

Page 15: ... according to federal and local regulations Never attempt to recharge batteries that are not rechargeable as this could result in an explosion Keep batteries away from sources of high temperature Keep batteries away from children and pets Do not carry batteries loose in your pocket or purse Do not place batteries in your mouth if swallowed consult a physician Batteries ...

Page 16: ...itched on or off through its battery compartment When the battery door is closed the hearing aid is on When the battery door is open the hear ing aid is off When the hearing aid is not in use open the battery compartment in order to preserve battery power Turning on off ON OFF ...

Page 17: ...our ear and the wire is in front Wearing the Clara Wearing your Clara in 3 steps 2 Push the dome into your ear until it sits comfortably in the canal and the wire lies flat against the side of your head The dome should be snug inside the ear canal You should not see it if placed correctly ...

Page 18: ...d into the bowl of your ear If the retention guard is too long remove dome and pull it off cut it Wearing the Clara To remove your hearing aid hold the wire and gently pull the dome out of your ear canal Tuck in the retention guard ...

Page 19: ... use broken domes If a dome becomes lodged in your ear contact a medical professional for removal If you feel physical discomfort or experience irritation contact Audicus and or a hearing professional Sizing Must seal the canal 1 Too much space between dome and canal 2 Space between dome and canal is reduced but still leaks out sound 3 Dome fits properly and seals the canal whistling space between...

Page 20: ...a To attach the dome 1 Place new dome over the receiver 2 Press until the dome attaches onto the receiver 3 Make sure that the ear dome is securely fastened You should be able to tug it slightly without removing it 1 2 3 ...

Page 21: ...lume up to 5 louder Left button volume down to 10 softer Remotes You can purchase an optional remote See remote section of manual for details If you have a single Clara you can cycle between default volume and 5 louder steps using the push button After the loudest step your Clara returns to default volume If you have a pair of Clara s you can go up 5 steps in volume with the right push but ton fro...

Page 22: ...Caring for your Clara ...

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Page 24: ...g aids to prevent earwax from hardening Remove earwax with a soft tissue Keep hearing aid dry and clean at all times Do not submerge it in water or cleaning solution Hearing aid safe wipes are available for purchase at Audicus com Audicus provides a Clean Care service available at Audicus com Never use domes worn by someone else or if dirty torn or disfigured Only use original domes and receivers ...

Page 25: ...d with the enclosed brush Replace earwax guards as needed every 2 3 months You will occasionally have to change the earwax guard when the hearing aid appears to be dead or weak Identify the receiver and earwax guard replacement tool Ne w Ne w Replacement end Removal end A B Receiver Side Earwax guard ...

Page 26: ...26 To replace the earwax guard 1 Insert the removal end of the tool into the used earwax guard 2 Pull the earwax guard out A 1 2 Replacing the earwax guards ...

Page 27: ...d on the replacement end of the tool into the receiver The tool may not fit if there is excessive wax buildup Please replace every 2 3 months 2 Once firmly inside the receiver tilt the tool to leave the earwax guard inside the receiver 3 Earwax guard should be flush in the canal tip B 1 2 3 ...

Page 28: ...hile swimming Always keep the aid protected when out in the rain If the hearing aid becomes wet remove the battery and ensure the aid is dry before using it again Never subject your hearing aid to hairspray sunscreen aftershave perfume gel cream or other cosmetic medical products In areas of high humidity periodically remove the hearing aid and put it in a warm place to dry out We recommend regula...

Page 29: ...not leave your hearing aid exposed to direct sunlight for an extended period of time Storage Always remove the battery from the hearing aid when not in use for extended periods Always store your hearing aid in its case in a clean and dry environment Keep your hearing aid away from children and pets The UV dry box can also be used for safe storage ...

Page 30: ...ield or shortwaves Electromagnetic field may impact the operation of a hearing aid Do not alter or attempt any repairs yourself on the hearing aid as it will void the warranty Do not place your hearing aid in the microwave In some countries restrictions on the use of wireless equipment may apply consult local authorities for more information WARNING Choking hazard small parts ...

Page 31: ...e with a Telephone program even if you do not have a classic or Bluetooth remote To use hold your phone to your ear with the hearing aids in and the phone call will automatically play in both hearing aids No need to press any buttons ...

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Page 33: ...33 Quick Start Using a remote ...

Page 34: ...you use and experience your hearing aids Audicus offers 2 remotes A classic volume and setting remote or a more advanced Bluetooth remote Note Bluetooth is only available for the Clara with enhanced clarity If you would like to purchase a classic or Bluetooth remote please contact us at 844 616 7284 or contact audicus com ...

Page 35: ... indicator light Classic remote overview Feature Function Power switch Turns remote on or off Volume buttons Increases or decreases volume Program button Cycle through programs upward Home button Default to program 1 LED indicator light Indicates status of remote ...

Page 36: ...y Turn on your remote by sliding the switch up To turn off slide the switch down LED Indicator Light Status Green Battery OK Red Low battery 10 Green for two seconds after switching on Ready to use No light after pressing button Dead battery Flashes blue Full battery ON OFF ...

Page 37: ...ds to the program number See below Program 1 Auto adapt 1 beep Program 2 Speech in Noise 2 beeps Program 3 Music TV 3 beeps Program 4 Telephone 4 beeps The program is an auto adaptive setting in which the hearing aid detects your environment and provides appropriate amplification based on those sounds around you The Speech in Noise program can be used in loud rooms or noisy environments to block o...

Page 38: ...udicus can also add requested programs such as Auditorium Car Plane or Tinnitus Masker at your request as part of your unlimited programming tune ups for life Changing volume Press the or button to increase or decrease the volume When you have hit the highest or lowest volume setting you will hear a a double beep indicating there are no more adjustments to make From baseline you can increase the v...

Page 39: ...39 Issue Cause Light not illuminating Remote is off Dead battery Battery inserted incorrectly Hearing aids do not respond Remote is out of range Hearing aid battery is dead Remote troubleshooting ...

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Page 41: ...41 Quick Start Device information ...

Page 42: ...cations not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation ...

Page 43: ...adio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Inc...

Page 44: ...maged or repaired by the user Please see the return instructions on the Audicus website Manufacturer warranty All of our hearing aids come with a full 12 month manufacturer guarantee that covers manufacturing defects The guarantee will not be valid if the hearing aid has been modified or damaged by the user or if the serial number has been altered or if repairs have been made without the consent a...

Page 45: ...t see your audiologist or hearing care professional immediately for modification of the hearing aid or earmold at the point of irritation A hearing aid or earmold may cause an accelerated accumulation of cerumen earwax Also in rare cases the otherwise nonallergenic material may cause a discharge from the ear allergic reaction or any other unusual condition Please seek immediate consultation with a...

Page 46: ...be risk of impairing the remaining hearing of the hearing aid user Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of the ear before purchasing a hearing aid Licensed physicians who specialize in diseases of the ear are often referr...

Page 47: ... from a licensed physician Federal law permits a fully informed adult to sign a waiver statement declining the nominal fee after which you may decide if you want to purchase the hearing aid or medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such waiver is not in your best interest and its use is strongly discouraged Children with hea...

Page 48: ...d has been set up so that changes in volume and programs are synchronized One remote can be coupled with a single or a pair of aids If hearing aids are controlled by someone else s remote please contact Audicus If you purchase a single aid and decide to order a second you must send back the unit so that the aids can be coupled and synchronized also include the remote control If you purchase a remo...

Page 49: ... days Keep hearing aids out of the reach of children and pets Hearing aids should be used only as directed and adjusted by your trained hearing aid professional A hearing aid may stop functioning e g if the battery goes dead You should be aware of this pos sibility in particular if you are in traffic or otherwise depend on warning sounds Do not switch hearing aids between ears or allow others to w...

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Page 51: ...51 Quick Start Contact us ...

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Page 53: ...53 Contact information Audicus 115 W 27th St Floor 8 New York NY 10001 844 616 7284 contact audicus com www audicus com ...

Page 54: ...Your notes ...

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Page 56: ...Rev 18J ...

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