Asante Voyager II Manual Download

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Voyager II

Megapixel Pan/Tilt IP Camera

User’s Manual

Version 1.0

Content

Content ........................................................................................................................... 1

Packaging Contents ........................................................................................................ 3

System requirements ...................................................................................................... 4

Introduction .................................................................................................................... 5

Features and Advantages ................................................................................................ 5

System Instructions ........................................................................................................ 6

Hardware Installation ..................................................................................................... 9

Camera Setting ............................................................................................................. 10

Summary of Contents for Voyager II

Page 1: ...apixel Pan Tilt IP Camera User s Manual Version 1 0 Content Content 1 Packaging Contents 3 System requirements 4 Introduction 5 Features and Advantages 5 System Instructions 6 Hardware Installation 9 Camera Setting 10 ...

Page 2: ...Video Image 27 Audio 34 User 35 Network 37 Network 37 Wireless 38 Streaming 43 PPPoE 44 DDNS 46 UPnP 47 SMTP Server 49 Samba 50 Date Time 53 IP Filter 54 Application Setting 55 Event 55 Motion Detection 62 Firmware upgrade 63 Factory Default 65 Reboot 67 Attachment A External Alarm 68 Attachment B Bandwidth Estimation 68 Attachment C Troubleshooting and FAQs 71 ...

Page 3: ...Asante Voyager II PT IP Camera is provided with the following accessories Please contact your dealer if any one of the following is missing 1 Megapixel PT IP Camera 2 12V DC power cable 3 Tripod 4 Audio cable 5 Quick guide 6 CD ...

Page 4: ...0M Ethernet Wireless LAN 802 11b or 802 11g Monitor System Requirements OS support Windows 2000 Professional SP4 XP Home SP2 Browser support Internet Explorer 6 x or later Hardware CPU Pentium 4 2 4 GHz or later Memory 256 MB 512 MB recommended VGA card resolution 800 x 600 or higher ...

Page 5: ...owser 6 0 or above and connect the Internet Camera to the network to monitor the pre set places remotely The Voyager II PT IP Camera provides you with protection of your personal home and property security The Voyager II PT IP Camera features 1 4 CMOS color image sensor to ensure clear and vivid imaging effect MPEG4 MJPEG dual video compression mode and dual coding mechanism for multiple applicati...

Page 6: ...xternal video audio transmission if required Wiring of the product DC Power Plug the power cable in the power socket on the product Tripod The product can be fixed on the wall Fig 1 or hung from the ceiling Fig 2 When using the attached plastic anchor and screws to fix the product make sure that no steel bars or power cables exist behind the position where the product is to be fixed Some walls or ...

Page 7: ... rotation of the camera lens Fixed on a wall Fig 1 Fixed on a ceiling Fig 2 MIC in Audio Out Plug the Audio cable to the back of the camera The Red connector is for Microphone input The Green connector is for Speaker out for connection to a sound amplifier or an amplified speaker LAN Socket Insert your LAN cable in the LAN socket ...

Page 8: ...d with built in microphone pickup function Don t block this hole if you want to use this function to acquire the best audio response Link LED and Event LED 1 Link LED The green LED lights up when you transmit images after turning on the machine 2 Event LED The green LED flashes when motion or alert detection is implemented after you turn on the machine Focus knob You can rotate the focus knob cloc...

Page 9: ...to the AC power source When the product has been connected and turned on the Pan Tile camera turns to the original point automatically and the LED Event status lights green When any link to the network is detected the LED Link status flashes green Note 1 You can install the product quickly with reference to the quick guide attached to the product You can specify three LED statuses by setting 1 ON ...

Page 10: ... IP setting 192 168 0 20 appears on the screen 3 Changing the IP address and related settings for the network environment When you find the camera click it and the settings appear on the right side Change the settings for the new network environment you need You must enter new settings in the IP Netmask and Gateway fields and keep the settings in other fields unchanged 4 Submit data Submit Click S...

Page 11: ...R software 3 When the IP FINDER software cannot be executed check your antivirus software or firewall to remove the block 4 Field description You can give a name to your camera such as PT_IP or PT IP No spaces allowed such as PI IP You can change the settings for IP Gateway Address and Network Mask to meet the requirements of your network environment The product uses HTTP Port1 and does not suppor...

Page 12: ...to set a fixed IP Refer to the Network Setting Ex 192 168 0 49 2 Enter the ADSL router main setting page Ex Zonet ADSL router 3 Enter the Virtual Server setting page a Set mapping of HTTP Port 80 to 192 168 0 49 b Restart ADSL router When completing the setting you can operate the camera from the WAN IP Address via the ADSL router The Virtual Server setting screen of the Zonet ADSL router Note The...

Page 13: ...o the Internet To ensure successful download of the software the Internet Explorer security settings must be changed accordingly Make sure that the security level is set to Level II the commonly used default security level Steps Open the IE browser Tools Internet Options Security Custom Level Check the security setting Note This product supports IE 6 0 or above Check that the security level is Lev...

Page 14: ...can access the camera as an administrator by default and set up for other users or privileges from the Basic Settings User 3 Installation of Internet Explorer ad hoc components When the username and password are confirmed a control setup screen pops up under the IE address bar Click Install ActiveX Control to install the controls When the login screen appears key in root in the User Name and Passw...

Page 15: ...l is named UIC ActiveX Control This software is owned by UIC and well certified You can use it without any doubts about its validity 5 When ActiveX Control is installed successfully you can see the camera image and interface Camera main page and image Click Install ActiveX Control Click Install ...

Page 16: ... video stream 2 FPS FPS of the current video stream 3 BitRate bandwidth per second of the current video stream Attention Please change the streaming setting to HTTP if nothing appears in the image area Image area Brand Logo Click to access the latest information from our website Product name ...

Page 17: ...controls the direction of the camera up down left right home position 2 Camera speed controls the rotation speed of the camera from 1 lowest to 7 highest Speed 1 2 3 4 5 6 7 Angle Sec 3 20 40 60 80 100 120 Direction control Rotation speed ...

Page 18: ... points 4 Click Update to exit 1 Click Set to enter the Preset Setting screen 2 Enter the name of the location 3 Control the camera direction 5 Select the number you need and click Go The camera moves to the area automatically as set up by the selected number ...

Page 19: ... camera must be set up in advance 1 Click Set to enter the Tour Setting screen 2 Name the tour You can set up 5 tour groups at maximum 3 Dwelling time sec at each tour point 4 Select a preset location for the camera 5 Click Update to Exit 6 Click Enable to activate the tour function ...

Page 20: ... when a movement or alert is detected Click to stop the flash ato 7 Alert Message enables disables the alert message display Alert Message displays the alert message Press Enable Disable to enable or disable the display of the alert message When this function is disabled the alert message will not be displayed Pan function Alert trigger display Alert message display area Enable disable the alert m...

Page 21: ...h and Chinese 9 Camera Position sets the position for display of the image Desktop Normal image display on the desktop default value Ceiling Upside down image Mirror Mirror image Rotate 180 Mirrored and upside down Set the position for display of image Selects a language ...

Page 22: ...eaming for more information UDP It provides the fastest but unreliable transmission service Video steams are transmitted thought UDP Port 50000 60000 by default to ensure the fastest image transmission However video fragment or mosaics may occur due to poor transmission quality TCP It provides reliable data transmission Video steams are transmitted through RTSP Port 554 by default to avoid video f...

Page 23: ...23 Select a video stream protocol ...

Page 24: ...ing function Click this button to start video recording and save the image file in the preset directory C video A red mark appears at the bottom left corner of the image when the recording function is running 14 Snapshot executes the snapshot function Click this button to capture an image and save it to the preset directory C snapshot Adjust brightness contrast of the image Recording button Snapsh...

Page 25: ... on the speaker icon to indicate the mute status 17 ANS Automatic Noise Suppression system The ANS function is enabled by default and it is recommended to keep this function enabled This function can suppress noise around the camera such as regular fan noise Click the button to disable the ANS function A cross out mark appears on the ANS icon to indicate the noise suppression status Save the path ...

Page 26: ...ewers The number of viewers who are currently accessing the video stream LED Event status You can set the LED display mode ON OFF Flash here ON The LED flashes when any motion detection or alert trigger is identified OFF LED is turned off Flash LED flashes according to the user defined interval LED Link status You can set the LED display mode ON OFF Flash here ON The LED lights up green when a vid...

Page 27: ...unction the following requirements must be met Contact your telecom company to learn more about the connection conditions 1 3G phone Your cellular phone functions properly and supports 3G service The compatible cellular phones that have passed our test are Nokia 6630 Nokia N73 Wibo WinII Nokia E61 Nokia N70 Nokia N93 2 3G phone number is available 3 The 3G wireless networking service is available ...

Page 28: ...the link name 5 Enter the IP address of the camera e g rtsp xxx xxx xxx xxx 554 cam1 3gpp 7 Select this stream name to proceed with linking 8 Select Yes to connect 9 Connecting 10 Loading the image 6 Select OK to save the setting ...

Page 29: ...29 11 Video stream screen ...

Page 30: ...ing selection of resolution is dependent on the bandwidth of the network you are using The product offers different selections for video audio settings However to ensure undisrupted image transmission you need a higher uploading bandwidth Generally it is recommended to use CIF resolution for normal bandwidth To meet other requirements refer to Attachment B for more information The product offers 4...

Page 31: ...ng Video Image Video Image Video Quality You can select Fix Quality resolution priority or Fix Bitrate fluency priority at the same bandwidth Five options are available for your choice Best Better Normal Fast and Fastest 16 transmission speeds ranging from 32K to 4M are available in the Fix Bitrate mode The higher the transmission speed the better the quality and fluency Select a FPS Select a vide...

Page 32: ...rame is identified You may change GOP to 10 with this concern to avoid disruption of the transmission The GOP is 15 by default Basic Setting Video Image OSD You can set to display the date camera name and other information on the screen Basic Setting Video Image OSD Display Mode You can select to display the date Date time Time or text Text Basic Setting Video Image OSD Display Text You can key in...

Page 33: ...33 Brightness contract adjustment OSD setting Date time and text display ...

Page 34: ...ting Basic Setting Audio Audio Audio Raw Format You can select No Audio or PCM When you select No Audio the sound transmission from the built in microphone pauses When you select PCM the sound transmission resumes The factory default is PCM Sound transmission format ...

Page 35: ... Audio Setting v v Date Time Setting v User Setting root Network Setting v Wireless v DDNS setting v PPPoE setting v Streaming v UPnP v SMTP v SAMBA v Notification v IP Filter setting v Event Setting v v schedule setting v v event server v v trigger setting v v Motion Setting v v Firmware Upgrade root Factory default v Reboot Setting v PTZ Control v User with PTZ privilege Steps Click Add to add a...

Page 36: ...ed for the sake of security Depending on the bandwidth and requirements a limit up to 10 can be defined for the number of viewers who are allowed to view the camera simultaneously User setting Add a new user and set up a different privilege Change the privilege or password of a user You cannot change the name of the user Delete a user from the list Log in the username password and privilege as req...

Page 37: ...cess to the DHCP network environment the camera will automatically send a DHCP packet to request an IP address This IP address is assigned automatically from the DHCP server on the network No additional settings are required for this page unless you need to change the network configuration The DHCP status of the camera is OFF by default Other settings For IP address Subnet mask Default gateway DNS...

Page 38: ...fter completing the wireless network setting and restart the machine Basic Setting Network Wireless From wireless access point scan list select the wireless access point you want to connect click Next Step to configure further like authentication type and encryption settings Click Scan to refresh wireless AP list Click from AP list to bring in the SSID or manually input the correct SSID Click next...

Page 39: ... via the wireless AP 2 AdHoc Point to point networking mode The camera connects to other wireless devices via a wireless network when it is in the AdHoc point to point networking mode i e the product connects to other devices equipped with built in wireless connection function without the need to access from any AP Note Where no IP address is assigned from the DHCP server the system will set the L...

Page 40: ...encryption 2 Shared Key Security of data is highly protected by encryption during transmission Note Refer to the user setting instructions of your wireless IP sharer for more information Network authentication type Base station SSID name Base station encryption settings ...

Page 41: ... settings You can use the computer equipped with wireless networking function to view the available wireless networks from the Windows system Encryption mode 64Bit or 128Bit Authentication type Group KEY1 KEY2 KEY3 KEY4 Then change the settings on the wireless networking setting page to make them conform to the settings of the base station Encryption options Base station with enabled encryption fu...

Page 42: ...equivalent to 10 sets of hexadecimal digits or 5 sets of ASCII characters A set of 128 Bit encryptions is equivalent to 26 sets of hexadecimal digits or 13 sets of ASCII characters Encoding HEX ASCII Available characters 0 9 a f A F 0 9 a f A Z 64 Bit 10 5 128 Bit 26 13 Basic Setting Network Wireless Wireless IP Assignment IP setting in the wireless networking mode DHCP setting DHCP Dynamic Host C...

Page 43: ... settings Finally click Connect to test and save the wireless settings Basic Setting Network Streaming steaming setting Setting of the video steaming port HTTP and factory default are recommended 1 HTTP Port 80 can pass through most firewalls Video streams are transmitted through HTTP Port 80 by default to ensure passing through firewalls 2 RTSP Port 554 uses a fixed port i e TCP or can be defined...

Page 44: ...he PC with an Ethernet card and apply to ISP such as HiNet and ADSL provider such as Chunghwa Telecom for ADSL service to roam the Internet through ordinary twisted copper wires PPPoE Point to Point Protocol over Ethernet is applicable to networking via a xDSL or cable modem PPPoE setting must be executed in the LAN environment for your PC to connect to ADSL Follow the steps below to complete the ...

Page 45: ... address via SMTP FTP and HTTP Refer to the Notification Setting page for more information Note You can use the DDNS function to access the camera Refer to the DDNS Setting page for more information Basic Setting Network PPPoE PPPoE Dial You can select whether or not to dial when you boot the machine On Boot or Off Username Enter the username provided by your ISP Password Enter the password Basic ...

Page 46: ...onnect to the Internet the DDNS helps you locate your website and access your website easily You can find a lot of free DDNS service providers on the Internet such as www no ip com and www DynDNS org Some gateway routers can directly communicate with DDNS In this case you may directly enter your DDNS account on the setting page in the Internet router then the router will update your WAN IP status ...

Page 47: ...hows the external IP address and the port of the router Enter the IP address in the Internet Explorer to penetrate the NAT Basic Setting Network UPnP UPnP Device Active yes enable no disable Device Name the name of the UPnP device Basic Setting Network UPnP UPnP Traversal Active yes enable no disable Port Range the range of the usable ports from 32768 to 65535 as default Link URL Uniform Resource ...

Page 48: ...lation 2 Open Windows firewall option 1 Click Control Panel 2 Click Add Remove Programs 3 Click Add Remove Windows Components 4 Click Networking Services 5 Click Detail 6 Check UPuP User Interface 1 Click Windows Firewall in the Control Panel 2 Click Exceptions 3 Check UPnP Configuration ...

Page 49: ...function a mail server setting of the camera is required Enter the following information in sequential order to complete the setting SMTP server the SMTP server IP address SMTP From the email of the sender i e xxx xxx com SMTP Authentication enables disables User name the SMTP server username Password the password of the SMTP server Select SAVE to save the setting 1 Open Network Neighborhood 2 The...

Page 50: ...on Enable Disable Username the username Password the password Path specify the IP address of the computer you want to share with and the file name i e 192 168 0 X xxx Shared Folder Size MB the total capacity of the folder Always remember to set the size of the folder to avoid exhaustion of disk capacity Max Record File Size MB the upper limit of the record file size The size should not exceed the ...

Page 51: ...ctivate your settings 2 Notification via FTP server Basic Setting Network Notification of IP Address Change FTP Notification FTP Server FTP Server name FTP Port FTP port The default setting is 21 recommended FTP Upload path the path to upload files FTP Login name the name to log in the FTP FTP Login Password the password to log in the FTP Select Save to complete and activate your settings 3 Notifi...

Page 52: ...52 Notification setting ...

Page 53: ... with your PC time 2 Get Time from an NTP server synchronize the time with the NTP Network Time Protocol Click on the NTP Button Enter the NTP server s IP address Press SAVE to activate it The camera will update its time once obtaining the NTP time Note The default NTP servers are A NTP Server 1 198 123 30 132 B NTP Server 2 192 43 244 18 C NTP Server 3 133 100 9 2 3 Change the time manually Click...

Page 54: ...er Filter IP Address Overview of the set IPs Add enter the IP address you want to allow or deny the access of in the front field Remove removes a set IP addresses Remove All removes all the set IP address Special Attention Setting rules 1 Actions that may cause a limited connection are to be denied 2 Improper use of this function may cause disconnection from Internet You might need to use hardware...

Page 55: ...intelligent security management functions It ensures security monitoring by allowing user to define trigger events based on particular times and situations and set the camera response to the event Application Setting Event Event List trigger event setting Click Add Event to enter the trigger event setting ...

Page 56: ...due to camera sabotage or other reasons On boot The alarm is triggered by reboot The camera will send an alarm when the system is rebooted due to power shortage sabotage or other reasons Response process trigger event response Note Multiple selections are available Active alarm out An event is responded by the security equipment connected from the DI terminal behind the machine such as high decibe...

Page 57: ...ster setting Application Setting Event Trigger manual test of trigger response Whenever the camera detects abnormal events during the scheduled time it will automatically respond by performing trigger response There are 3 types of trigger responses alarm sending LED status indicator flash emailing the alarm or recorded image to the specified server To use this function enter the server information...

Page 58: ...Trigger Alarm output Alarm output Click Set to trigger the alarm Click Clear to stop the alarm Trigger LED LED indicator display LED Event status click Set to turn on the LED event status indicator Click Clear to turnoff the indicator LED Link status click Set to turn on the LED Link status indicator Click Clear to turnoff the indicator Trigger mail Sending mail Click Set after you enter the email...

Page 59: ...rvers SMTP FTP SAMBA etc in the Event Server setting by the instructions below Click Add Ftp to go to the setting page and enter the information of the FTP server you specified Name the name of the FTP Network Address IP address of the FTP Login Log in name Password Log in password Upload Path Uploading path Port Port Passive Check to set the FTP status as passive Add FTP setting page ...

Page 60: ...to go to the setting page and enter the information of the HTTP server you specified Name HTTP name Network Address HTTP IP address Login Log in name Password Log in password Proxy Proxy server name Add HTTP setting page ...

Page 61: ...d Proxy server log in password Click Add Tcp to go to the setting page and enter the information of the TCP server you specified Name TCP server name Network Address TCP IP address Port TCP port Modify Modifies the setting value Remove Removes the setting value Add TCP setting page ...

Page 62: ... frame drag the arrow to adjust after you move the mouse to the edge of the area and left click There are 3 frames available for setting You may adjust the sensitivity of the area by entering the sensitive degree in the Sensitive field 1 is least sensitive 100 is extremely sensitive Select Save to complete and activate your settings Motion detection setting Setting frame Area setting ...

Page 63: ...will transmit the latest version to you via e mail When you receive the firmware decompress the file uImage gz to your PC and follow the steps below to execute the upgrade Important Read Carefully 1 Close all active applications on your PC 2 Select Firmware Upgrade 3 The Firmware Upgrade Setting page appears Firmware upgrade page ...

Page 64: ...ss and make sure it is not interrupted during the operation The system may be damaged seriously and need to be returned to the factory for repair if the power cable is removed or becomes loose during the upgrade Firmware upgrading in wireless network environment is not recommended because unstable packet transmission may bring about loss of data When the firmware upgrade has been completed you don...

Page 65: ...nges you have made are deleted but the IP address and all settings relevant to networking remain valid including cable and wireless network settings Click Set to complete the reset Resets all parameters You can use this function to reset to factory default All changes including the IP address you have made are deleted Click Set and a warning window appears to ask if you really want to reset to fac...

Page 66: ...ad window appears Back up the file named param bin Attention Don t change the file name otherwise the backup may fail File backup Restore backup parameters You can select this function to restore the changes you have made To do this click Browse to select a backup file and click submit to confirm the restoration ...

Page 67: ...67 Application Setting Reboot You can enable this function for the camera to reboot automatically ...

Page 68: ...ts of digital inputs and 1 set of digital outputs Pin 1 and Pin 2 of the terminal are used for external sensor 1 while Pin 2 and Pin 3 are used for external sensors 2 Please DO NOT connect with any device providing power for these three Pins to avoid burning Pin 4 5 and 6 are relays to control the normal open normal close of external devices These three Pins are relay output contains no power outp...

Page 69: ...ed by the customer for some cases to isolate the terminal and the high current equipment Where the voltage current of an external device exceeds the loading capability 5V of the Alarm I O the product would be damaged seriously Warning The alarm will be triggered when alarm pin 1 2 are formed as a short circuit Please do not connect the electric voltage or current into alarm input pin for the elect...

Page 70: ...uation of the place being monitored Image Resolution Average range of Data Sizes 176 x 122 QCIF 20 40k bit 352 x 240 CIF 40 200k bit 640 x 480 VGA 180 400k bit 704 x 480 D1 200 530k bit Ex The transmission speed on the Internet is 2fps under 352 x 240 i e 40k 2 80k to 200 2 400k per second It is suggested to apply for a 512K upload bandwidth Note 1 What the camera needs at the client end is the up...

Page 71: ...t light up Check that the attached standard transformer is not damaged Plug the power cable and reboot the machine If the problem remains contact your dealer for help What network cable is used for the camera The camera uses a 10 or 100 Base T Category 5 UTP network cable How to install and operate the camera behind a firewall If you have a firewall in your network environment please select HTTP m...

Page 72: ...http port The default setting is Port 80 It will be converted to the private camera IP address The port assigned for your camera might not able to access the Internet Contact your ISP to acquire a usable port The proxy server might be blocking you from connecting to the camera Do not set the proxy server Please be sure that the default gateway address is correct Your router might need Port convers...

Page 73: ...mitted The number of frames may be less than the defined value when they are transmitted via a congested network The number of frames transmitted may become less when multiple users are viewing the video stream The network hub might be another reason for this problem especially when multiple camera video streams are viewed simultaneously When the audit function is activated the video streaming are...

Page 74: ...hers How to reboot my camera If you only need to re boot the system and don t want to change any setting enter the Setting page and select the Reboot option at the bottom of the screen The system will reboot automatically I can t replay recorded files Confirm that you have installed Microsoft s DirectX 9 0 or above and use Windows Media Player 9 or above NOTE This equipment has been tested and fou...

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