AMT Tech Support
104 Hillside Road
Sparta, NJ 07871
Ph: 973-222-1865
AMT Limited Warranty.
Duration of this warrantee will remain in effect for one year from the date of the original purchase.
This warranty may be enforced by the original dated sales receipt or other proof of warranty coverage is presented when warranty
service is required.
What is covered?
Except as specified below, this warranty covers all defects in materials and workmanship in this product. The
following are not covered by the warranty:
1.
Damage resulting from accident, misuse, abuse or neglect.
2.
Failure to follow instructions included with microphone.
3.
Repair or attempted repair by anyone not authorized by A.M.T.
4.
Failure to remove battery when storing.
5.
Cause other than product defects including: lack of skill, competence, or experience of use.
6.
Damages occurring during any shipment of this product (claims must be presented to carrier).
7.
Damage to any unit which has been altered, or which the serial number has been defaced, modified, or removed.
AMT will pay all labor and material expense for covered items. Shipping charges are discussed later in this warranty. If your unit
needs service, please write or telephone us and we will advise you where the unit should be taken or sent. If you write us, include
your name, complete address, daytime telephone number, and a description of the problem.
DO NOT RETURN YOUR UNIT TO AMT WITHOUT A REPAIR AUTHORIZATION NUMBER.
If it is necessary to ship the product for service:
1.
You must pay initial shipping charges, but if necessary repairs are covered by the warrantee, AMT will cover the return
shipping charges via carrier of AMT's choice to any destination within the United States.
2.
Whenever warranty service is required a copy of the original dated sales receipt must be presented.
3.
For products purchased outside of the USA, please contact 973-222-1865 for information pertaining to your country.
Exclusion of certain damages:
AMT's liability for any defective product is limited to repair of replacement of the product of our
option. AMT shall not be liable for damages based upon inconvenience, loss of use of the product, loss of time, interrupted
operation, commercial loss; or any other damages whether incidental, consequential, or otherwise. Some states do not allow
limitations an implied warrantee lasts, and/or do not allow the exclusion or limitations of incidental or consequential damages, so the
above limitations may not apply to you. This warrantee is not enforceable outside of North America. This warrantee gives you
specific legal rights, and you may also have other rights, which vary from state to state.
For International Customers (Outside of the United States):
If the product is purchased inside of the United States and taken to another country, it is the responsibility of the product owner to
cover all shipping, customs, and duty if a warranty, upgrades, and repair issue is necessary. All provisions of the warranty above
apply except for Shipping and all costs related to shipping. Ie Customs charges and V.A.T. are not covered by AMT. All outside
charges associated with re-entry of the product into the USA is the sole responsibility of the product owner. At no time shall a
distributor or a dealer take it upon them selves to replace a defective system with a new system. This can only be done with the
permission of AMT’s tech support (973-222-1865) directly or through a distributor of the country purchased with AMT tech support
approval.
Repairs:
1)
The customer, dealer, or distributor should contact AMT tech support via phone (973-222-1865 E.S.T. 12pm - 12am) or email with
a short description of the problem. Use the RETURN REPAIR form to send products for repair.
2)
If out of warranty, we then advise the customer to call by phone to our tech support 1-973-222-1865 for a return authorization and
to discuss possible solutions before sending.
3)
Date and origin of purchase required for warranty repair. If the product is covered under warranty, the product must ship back to
AMT, when completed, AMT will ship it back with the distributor’s next order.
