COPYRIGHT © 2010 AMI ENTERTAINMENT NETWORK, INC.
Troubleshooting Guide for
Megatouch Ion Games
P
ROBLEM
C
ORRECTIVE
A
CTION
•
no power
•
bill acceptor
motor does not
run
•
no flash on the
monitor screen
•
no cooling
fans operating
•
no output from
power supply
•
Check that the power cord is connected to a “live” outlet.
•
Check that the power switch is on.
•
Check that the power cord is connected to the game power
supply.
•
Check that the power supply’s voltage select switch is set
to the proper voltage.
•
Check the harness connections to the on/off switch and
circuit breaker.
•
Check the circuit breaker for an “open”.
•
Check the AC harness connection to the power supply.
•
Check the line cord.
•
no video
•
no cooling fan
operation
•
screen is blank
•
AC power to
the monitor
and bill
acceptor
•
no output from
power supply
•
Check the DC harness connection to the motherboard.
•
Check the AC harness connection to the power supply.
•
no video
•
cooling fans
are working
•
there is a
sound when
coins are
deposited
•
Check the video cable connections to the motherboard and
the LCD display and the monitor control board.
•
Check the +12 volt supply voltage to the LCD display
(yellow wire = +12, black wire = ground)
•
Check the harness connections between the PC boards on
the back of the LCD display.
•
Replace the LCD display.
•
no video
•
constant
beeping or a
sequence of
beeps
•
The memory card (DIMM) may not be seated properly.
Reseat the DIMM or replace it.
•
no video
•
no sound when
coins are
deposited
•
Check all connections to the motherboard.
•
Reseat the DIMM.
•
Replace the motherboard or send it for repair.
•
coin jam
•
Check the coin mech and coin chute for coins blocking the
pathway.
•
Make sure the coin harness is connected between the
normally open and common terminals on the coin switch.
•
Disconnect the bill acceptor and the coin switch one at a
time to narrow down the problem.
•
Check the coin harness for pinched or damaged wires.
•
Disconnect the coin harness from J1, J3, J7, and J8 of the
I/O board. If the coin jam still appears, the I/O board will
have to be sent for repair.
