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Using Amanda Smart Web Client 

 
Introduction 

 

Amanda Smart Web client is a browser based web client used to retrieve voicemail 
messages, change mailbox settings, and to control incoming calls from the Amanda 
Portal server. Being browser based makes it easy to access the Amanda Portal system 
from anywhere within the office network or even the Internet.  
 
This document outlines how to login and use Amanda Portal’s browser based web client 
to retrieve messages, change mailbox settings, and use call control. In order to listen to 
messages the PC you’re accessing the server from must have a sound card and PC 
speakers installed. 
 

Accessing Amanda Portal from a Web Browser 

 

To access Amanda Portal using a web browser such as Microsoft’s Internet Explorer 
point your browser to the IP address (or domain name) of the Amanda Portal server PC. 
After doing so you’ll be welcomed and offered the option to “Login” or go back to the 
previous screen (as shown in figure 1).  
 

 

Figure 1  

 

To start the login process, click the “Login” button. Clicking the “Back” button will take 
your browser back to the previous screen. 
 

Summary of Contents for Smart Web Client

Page 1: ...eve messages change mailbox settings and use call control In order to listen to messages the PC you re accessing the server from must have a sound card and PC speakers installed Accessing Amanda Porta...

Page 2: ...logged in you ll immediately notice four links at the top of the screen These links are used to access different pages within the web client For example to access your messages click the Messages link...

Page 3: ...fferent pages Messages Mailbox Settings and Call Control you ll notice three buttons Each button has a specific purpose New Message Flashes red when a new message is received in the mailbox New Call F...

Page 4: ...to a message clicking Update Marked sending the message to the trash bin Figure 3 shows mailbox 2020 has received 4 new messages Figure 3 New Messages Initially when clicking on the Messages link it l...

Page 5: ...trash bin deletes the messages from the mailbox Additionally closing the browser or logging out of the web client will empty the trash bin Play Click on the speaker icon to play an audio message The...

Page 6: ...originally recorded Length Shows the length of the message in seconds for voice messages and number of pages for fax messages Forward Click on the check box to forward a message to another mailbox Af...

Page 7: ...te a message if it was sent to the trash bin by mistake When this is done the message is sent back to Saved Messages Message Summary Above the buttons for Display New Display Saved and Display Trash y...

Page 8: ...he extension number assigned to your mailbox Internally within the office your extension doesn t normally change This is useful when traveling or outside the office Directory names This is normally as...

Page 9: ...yed when a mailbox is dialed and the extension is not answered New Greeting name Allows a mailbox user or administrator to assign greeting names to reflect what greetings are used for Common greeting...

Page 10: ...es to the mailbox settings Changes must be saved in order for them to go into effect on the server Reset Clicking reset will clear any changes made to the mailbox settings that have not yet been saved...

Page 11: ...een holding for 44 seconds for mailbox 171 Figure 6 Call Control The following list indicates what the call control buttons are used for Activate Call Control Turns on the call control feature When en...

Page 12: ...r department is available Voicemail Transfer Sends the caller to voicemail where they can record a message for you or another user Save Settings Click save settings to update the changes you ve made t...

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