DO NOT VOID YOUR WARRANTY!
Make sure to complete the following steps:
STEP 1
-
Watch the video
-
link below or installation DVD provided
prior
to installation:
STEP 2
-
Test Your Tap Water
-
using the enclosed Hard Water Test
Strip. This will take you less than 2 minutes and potentially save you
hundreds of dollars in future repair costs.
STEP 3
-
Validate Your Warranty
-
online at
Warranty must be completed within 30 days of purchase.
IMPORTANT NOTES:
IF YOUR IONIZER IS WET
-
Some residual water may be present. Wa-
ter is run through every machine for quality control and testing pur-
poses.
WELL WATER
-
Before using any well water, it is critical that a water
test be done to ensure that your water is potable (safe for drinking).
For testing, please visit:
UNDERSINK CONVERSION KIT
-
If you have ordered an Undersink
Conversion Kit, see Installation Requirement below.
INSTALLATION REQUIREMENT
-
For undersink installations or instal-
lations directly connected to the cold water line (versus countertop
installation connected to your faucet with a diverter), AlkaViva re-
quires installation be performed by a qualified, licensed and bonded
professional plumber or contractor. AlkaViva will not be held responsi-
ble for any damages caused by improper installation.
When having a professional install your ionizer, we recommend that
you email
at least 48 hours in advance to
ensure a technician will be available during your installer
’
s visit. Our
office hours are Monday—Friday, 8am—
5
pm, (PST).
WATER SOFTENER
-
Do not use an ionizer with a sodium or potassi-
um
-
based ion exchange softening system without first consulting with
your AlkaViva Associate or Technical Support.
REMOVE THE FILM
-
The display on your unit comes with a remova-
ble protective plastic film.
DIVERTER VALVE
-
Your ionizer may come with a different one than
used in the installation DVD. The installation is the same. To operate
the pull
-
out style diverter, simply pull the actuator pin with the water
running.
Attention:
Never
push the pin back in to turn off the water. Simply
turn off the faucet and the diverter will automatically turn off at the
same time.
CHECK FILTER(S)
-
The filter(s) may have come loose during shipment.
Refer to your Owner
’
s Manual and check your filter(s)
prior
to use.
For information on proper filter installation, watch:
Athena:
IRON CAUSES MAJOR DAMAGE
-
Orange stains in your plumbing
indicate iron in your water supply.
UNDERSINK KIT OPTION
-
If you choose to install your ionizer under
the counter as described in your manual (installation #3) always use
ONLY the AlkaViva approved Undersink Kit (double spouted faucet).
Never use a single spout faucet as this will damage your ionizer and
void your warranty.
Should you require assistance with your ionizer, always fill out
the Ionizer Repair and Support Form at:
alkaviva.com/repairs
DO NOT attempt to repair your water ionizer.
Doing so will VOID YOUR WARRANTY!
