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INSTALLATION & OPERATING

INSTRUCTIONS

Catalog No. 6000.58C

Effective: 12-01-18

Replaces: 07-01-17 

  P/N 241571 Rev.      4

92-103778-11-04

FOR YOUR SAFETY:

Do not store or use gasoline or other flammable vapors and

liquids or other combustible materials in the vicinity of this or any other appliance. To

do so may result in an explosion or fire.

Heat Pump

Pool & Spa  

Heater

NOTE:

The instructions in this manual are for the use of qualified individuals specially trained and experienced

in the installation and maintenance of this type of equipment and related system components. Installation and

service personnel are required by some states to be licensed. Persons not qualified shall not attempt to install,

service, or maintain this equipment.

This manual should be maintained in legible condition and kept adjacent to the heat pump pool heater or in a

safe place for future use.

Professional

Series

9350HC, 9353HC,

10353HC, 10354HC

and 10355HC

Summary of Contents for 9350HC

Page 1: ...E The instructions in this manual are for the use of qualified individuals specially trained and experienced in the installation and maintenance of this type of equipment and related system components Installation and service personnel are required by some states to be licensed Persons not qualified shall not attempt to install service or maintain this equipment This manual should be maintained in...

Page 2: ...munity locked access at house guard dog etc date of installation of the new unit name and phone number of the professional and licensed entity that performed the installation for you Fig i Model and Serial Number Location With all of the above information in hand please feel free to call us at 800 260 2758 and ask to register your brand new heat pump online http warranty raypak com You will be giv...

Page 3: ...in heated water Unless controlled they can lead to excessive chlorine level which can damage your heater Further advice should be obtained from your pool or spa builder accredited pool shop or chemical supplier for the correct levels for your water Recommended Level s Fiberglass Pools Fiberglass Spas Other Pool Spa Types Water Temp Deg F 68 to 88 89 to 104 68 to 104 pH 7 3 to 7 4 7 3 to 7 4 7 6 to...

Page 4: ...ater Temperature Limit 21 High Pressure Switch Lockout 21 Low Pressure Switch Lockout 22 Water Flow Switch 22 Controls 22 Digital Controls Operating Instructions 23 To Increase or Decrease the Desired Water Temperature Pool or Spa Mode 23 Select Temperature in C or F 23 Heat Cool Operation 23 System Start Up 23 Seasonal Start Up or Annual Check 23 Summer Shutdown 24 Freeze Protection 24 System Dra...

Page 5: ...ick to the 100 F 38 C maximum rule 4 Before entering the spa or hot tub users should check the water temperature with an accurate thermometer spa or hot tub thermostats may err in regulating water temperatures by as much as 4 F 2 2 C 5 Persons with a medical history of heart disease circulatory problems diabetes or blood pressure problems should obtain a physician s advice before using pools or ho...

Page 6: ...es and other obstructions Recirculation of cold discharge air back into the evaporator coil will greatly reduce the unit s heat ing capacity and efficiency This unit features an up flow discharge for quiet operation Air is pulled up through the evaporator coil and discharged through the top grill Allow at least 5 ft 1 5 m clearance above the unit for unre stricted air discharge DO NOT install the ...

Page 7: ...pacity and over current protection requirements All wiring must be in accordance with the National Electrical Code NFPA No 70 latest edition and all applicable state and local codes Wiring diagrams are located on pages 33 through 36 Locate the equipment disconnect means within 3 feet of the heater s electrical enclosure or as close to the heater as possible Always satisfy applicable codes and stan...

Page 8: ...8 Fig 2 Hurricane Tie Down Instructions ...

Page 9: ... not allow the use of a shut off valve on the effluent outlet side of any heating equipment especially when there is one on the inlet side These entities typi cally instead allow a PVC tee and spring check valve on the effluent outlet side This is allowed by Raypak and can also double as your protection from chemical feeders chlorinators that our downstream of the unit 5 Operate the pump and check...

Page 10: ...evision and the model type configuration HEAT ONLY POWER DEFROST or HEAT COOL on the LCD for 2 seconds and then resumes the user selected mode it was in before power was interrupted The configuration for these units should be HEAT COOL Setpoints are read from non volatile memory If the self diagnostic check indicates corrupted values EEPROM Fault is displayed on the LCD and opera tion is prohibite...

Page 11: ... the change of the tem perature values 5 When TIMED SPA mode is selected the display will read Up or Dn to Set This tells the user to press the UP or DOWN buttons to set the desired timer for timed SPA heating operation Pressing the UP button will increase the timer in 15 minute increments up to a total of 6 hours Pressing the DOWN button will decrease the timer by 15 minute increments The timer w...

Page 12: ... Variable speed pumps this denotes the PWM signal to be provided to the pump for pump operation Return Valve 1 Pool Spa Pool User Select the position of a 3 way valve located between the HPPH and the Pool Spa for this scheduled pump period Suction Valve 1 Pool Spa Pool User Select the position of the 3 way valve located between the Pool Spa and the Pump for this scheduled pump period Pump On Time ...

Page 13: ...ded to the pump for pump operation Return Valve 3 Pool Spa Pool User Select the position of a 3 way valve located between the HPPH and the Pool Spa for this scheduled pump period Suction Valve 3 PoolSpa Pool User Select the position of the 3 way valve located between the Pool Spa and the Pump for this scheduled pump period Pump On Time 4 12 00A 11 59P User Select ON time for Pump Period 4 to take ...

Page 14: ...ed speed for this pump period On Variable speed pumps this denotes the PWM signal to be provided to the pump for pump operation Return Valve 1 Pool Spa Pool Installer Select the position of a 3 way valve located between the HPPH and the Pool Spa for this scheduled pump period Suction Valve 1 Pool Spa Pool Installer Select the position of the 3 way valve located between the Pool Spa and the Pump fo...

Page 15: ...led 0 100 if Variable Enabled Installer On 4 speed pumps this denotes the selected pump output which con nects to the pump for the selected speed for this pump period On Variable speed pumps this denotes the PWM signal to be provided to the pump for pump operation Return Valve 4 Pool Spa Pool Installer Select the position of a 3 way valve located between the HPPH and the Pool Spa for this schedule...

Page 16: ... EXV is enabled Water Temp View Only degrees F or C Installer Service Displays the water temperature sen sor value used for temperature operation Installer Menu Yes or No No Select YES and press the MENU but ton to gain access to additional programming selections in this Installer Service Sub menu Select No and the next MENU button press returns to the Set Current Time screen Pump Operation 4 Spee...

Page 17: ...temperature is meas ured Off allows operation at any ambient temperature Set Model Type HEAT ONLY POWER DEFROST HEAT COOL HEAT COOL Installer Service Sub menu Set at the factory Will need to be set by Installer during any replacement of the control board EXV Disabled Type 1 Type 2 Disabled Installer Service Sub menu Set at the factory on new units Select Disabled if unit equipped with TXV for boar...

Page 18: ...perature is 0 5F or more colder or 0 5F or more hotter in cooling mode than the setpoint Additional Features Pump Control The control is equipped to control the system pump particularly if it is a Raypak VSP pump The control provides for an output for a single speed pump 0 75A 24VAC maximum as well as an output for a vari able speed pump 10mA 12 VDC Four signals are provided for selection of 4 dis...

Page 19: ...lock failure the AUX output schedules are not run 2 REMOTE OUT When REMOTE OUT is select ed the AUX1 output is used to control another pool heater gas HPPH or solar This feature is ideal for when using a HEAT PUMP GAS HEATER combo where a Gas Heater will be providing back up heating for your Heat Pump Pool Heater Gas Heaters are usually used to assist when the tem perature is too cold for a Heat P...

Page 20: ...rature CANNOT be changed when operating in this mode This func tionality will override all other program settings for the period of time selected by the user during the TIMED SPA initiation 1 To activate the TIMED SPA feature press the MENU button until TIMED SPA is displayed on the top line of the display 2 Press the UP or DOWN buttons to select the desired duration of spa heating up to a maximum...

Page 21: ...reeze up more than expected The control is learning the parameters of the installation to estab lish clear coil temperature conditions for future defrost operation The 3 way valves are field installed to the 38 40 41 43 terminals on the terminal strip inside the junc tion box of the unit The initialization of the 3 way valves is set in the Installer Service sub menu If the water flow switch is clo...

Page 22: ...tallation there are several items that must be defined and programmed depending on the configuration and accessories intended to be controlled by the HPPH control These include 1 3 way valve control Yes or No 2 Pump con 22 trol Yes or No and then what type of control 4 speed control or variable speed control 3 Auxiliary control Yes or No and then what type External Heat Auxiliary Output or Remote ...

Page 23: ... for a few minutes the discharge air tempera ture should be 8 10 F warmer than the air entering the unit NOTE Remove the pool spa blanket and turn on any fountains sprays or other water features and run your system at nighttime to speed the cooling process System Start Up 1 Verify that the Digital Board is displaying a temper ature and the pool pump is running and water is circulating properly 2 V...

Page 24: ... debris NOTE The heat pump pool heater MANUFACTUR ER IS NOT RESPONSIBLE for maintenance adjustments CAUTION To clean the fins spray gently with a garden hose DO NOT pressure wash Doing so will bend the fins and can void the warranty WARNING Shut OFF electricity to the unit before cleaning Summer Shutdown If you do not plan to use the heat pump pool heater during the summer months secure and protec...

Page 25: ...ration of 8 10 hours per day Is airflow through the unit being obstructed Restrictions such as shrubbery tall grass dirty coils or any other obstruction to airflow will reduce performance Is the pool blanket cover being used Unblanketed pools can lose up to 10 degrees per night compared to 4 degrees or fewer when a blan ket is used Without a blanket the total heat gained during the day can be lost...

Page 26: ...rrent ly operating Valve Chng Delay Notification that the 3 way valves are being commanded to change positions Pool to Spa or Spa to Pool Nothing wrong just notification as to why the unit is not current ly operating WPS Closed 3 way valves not switched because water flow switch still closed Check settings pump operation Disabled Defrost Unit is performing a Defrost cycle Nothing wrong just notifi...

Page 27: ...r not operating due to low 24VAC power supply Voltage must be greater than 17VAC for 4 seconds before com pressor operation is enabled Check supply power to unit and check 24VAC from transformer Replace correct as necessary Hi Water Temp Water temperature sensor reads at or above 108F 42C Compressor is prevent ed from operating Temperature measured on water sensor must be below 103F AND the UP but...

Page 28: ...RESPON SIBLE for these adjustments NOTE Previous settings will be erased and are no longer recoverable All settings will have to re entered by hand to re establish proper operation NOTE The Raypak Service number is 800 260 2758 Verify that valves are properly positioned to allow adequate water flow through the unit Time Clock Adjustment Verify that the time clock is set to permit the unit to run l...

Page 29: ...CHECK VALVE CHEMICAL INTRODUCTION WATER OUT TO POOL OR SPA Fig 7 For systems with pumps of less than 2 HP under 80 gpm no external bypass is required Connections are 2 inch unions Plumb the heat pump pool heater AFTER the filter and BEFORE any chlorinators ...

Page 30: ...R SPA Fig 8 For systems with pumps of 2 HP or greater over 80 gpm an external bypass is required Adjust the bypass valve to divert a minimum of 40 gpm through the heat pump pool heater Connections are 2 inch unions Plumb the heat pump pool heater AFTER the filter and BEFORE any chlorinators ...

Page 31: ...31 Fig 9 Pool Piping for Heat Pump Pool Heater and Gas Pool Heater ...

Page 32: ...1 1 2 20 GPM 1 1 2 1 1 2 20 GPM 1 1 2 2 30 1 1 2 1 1 2 30 1 1 2 2 1 2 30 1 1 2 3 40 1 1 2 2 40 1 1 2 3 Sizing based on10 ft sec flow rates MINIMUM PIPE SIZES 2 UNITS 3 4 UNITS 5 6 UNITS 5450 8450 BRANCH MAIN BRANCH MAIN BRANCH MAIN 30 GPM 40 60 80 2 2 2 2 2 3 3 4 30 GPM 40 60 80 2 2 2 2 2 1 2 3 4 4 30 GPM 40 60 80 2 2 2 2 4 4 5 5 MINIMUM PIPE SIZES 2 UNITS 3 4 UNITS 5 6 UNITS 40 1 1 2 4 ...

Page 33: ...33 Wiring Diagram 208V 230V Single Phase Digital Models NC NO COM L1 L2 L2 BK TO TRANSFORMER R BK L2 L1 INSERT A VOLTAGE MONITOR W BL BK O R ...

Page 34: ...34 Wiring Diagram 208V 230V Three Phase Digital Models ...

Page 35: ...35 Wiring Diagram 460V Three Phase Digital Models 460V 3PH 60 Hz ...

Page 36: ...36 Wiring Diagram 380V Three Phase Digital Models ...

Page 37: ...WN buttons for 3 seconds to enter the Remote Mode 4 When in the Remote Mode the maximum setpoint is the SPA MAX TEMP Spa POOL MAX TEMP Pool 5 Press and hold the UP and DOWN buttons for 3 seconds to exit the Remote Mode 6 The digital board will default to the OFF mode allowing the user to select the appropriate mode under local control 2 Wire Controllers For Chill Mode Heat Cool Models Only 1 Insta...

Page 38: ...s to 0 1F or 0 1C resolution The water temperature used for thermostat deci sions is the average of the 2 thermistors 10K sensors are used for the Outdoor Air Temperature sensor the Coil Temperature sensor and Aux Heat Temperature sensor field supplied when necessary The sensor has a measurement error of less than 0 5F between 36F and 110F temperatures The control displays 10K sensor temperatures ...

Page 39: ...39 ...

Page 40: ...Raypak Inc 2151 Eastman Avenue Oxnard CA 93030 805 278 5300 Fax 805 278 5468 Heat Pump Service 1 800 260 2758 Litho in U S A 40 ...

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