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PROTECT D 

User Manual 

 
 
 
 
 

Protect D 1000(S) LCD 
Protect D 1500(S) LCD 
Protect D 2000(S) LCD  
Protect D 3000(S) LCD 
Protect D 1000BP LCD 
Protect D 1520BP LCD 
Protect D 3000BP LCD 

EN 

Summary of Contents for Protect D 1000 LCD

Page 1: ...PROTECT D User Manual Protect D 1000 S LCD Protect D 1500 S LCD Protect D 2000 S LCD Protect D 3000 S LCD Protect D 1000BP LCD Protect D 1520BP LCD Protect D 3000BP LCD EN ...

Page 2: ...2 Status Change Date Name 00 Created 29 01 2019 Smrekar REVISION ...

Page 3: ...e AEG PS UPS Protect D from AEG Power Solutions Safety information and operating instructions are included in this manual To ensure correct use of the UPS please read this manual thoroughly before operating it Use this manual properly ...

Page 4: ...g the Cabinet 13 3 3 UPS Setup 13 3 3 1 External battery pack installation 14 3 3 2 Connecting the multiple external battery packs 15 3 4 Operation 17 3 4 1 Prerequisites 17 4 CONNECTION S OPERATING DISPLAY ELEMENTS 19 4 1 Front display panel 19 4 2 Operating keys Navigation 19 4 3 Display Main Menu 20 4 4 UPS status display 20 4 5 Rear panel 21 5 ELECTRICAL CONNECTION 24 5 1 UPS input connection ...

Page 5: ...tings 33 7 INTERFACES AND COMMUNICATIONS 40 7 1 RS 232 and USB communication ports 40 7 2 USB port 40 7 3 Installing a Serial Network Management Card optional 40 7 4 Dry Contact port 41 7 5 UPS management software 44 8 TROUBLESHOOTING 45 9 MAINTENANCE 48 9 1 Operation 48 9 2 Storage 48 9 3 Battery Replace 48 9 4 Testing New Batteries 50 9 5 Recycling the used equipment 51 9 6 Disposal 52 ...

Page 6: ...er of the contract but serve for information purposes only 1 4 Warranty and liability We reserve the right to alter any specifications given in these operating instructions especially with regard to technical data and operation prior to start up or as a result of service work Claims in connection with supplied goods must be submitted within one week of receipt along with the packing slip Subsequen...

Page 7: ...the safety regulations of chapter 3 1 6 Copyright Copyright 2019 AEG Power Solutions GmBH Warstein Belecke Germany All rights reserved This document must not be reproduced either in whole or in part without the express permission of AEG Power Solutions GmBH AEG is a registered trademark used under license from AB Electrolux This product complies with the safety and environmental regulations in EU ...

Page 8: ...ronic equipment should not be discarded together with unseparated household waste but must be collected separately The product should be handed in for recycling in accordance with the local environmental regulations for waste disposal By separating waste electrical and electronic equipment you will help reduce the volume of waste sent for incineration or land fills and minimize any potential negat...

Page 9: ...phery are thus powered entirely by the mains voltage In the event of power failure the maintenance free batteries power the inverter This manual covers the UPS listed as follows Please confirm whether it is the model you intend to purchase by performing a visual inspection of the Model No on the rear panel of the UPS 2 3 Technical data INPUT Model Protect D 1000 S LCD Protect D 1500 S LCD Protect ...

Page 10: ...0 LCD Protect D 2000 LCD Protect D 3000 LCD Net weight kg 17 7 21 7 21 7 28 6 Dimensions mm W x H x D 438 x 86 5 x 436 438 x 86 5 x 436 438 x 86 5 x 436 438 x 86 5 x 608 DIMENSIONS AND WEIGHT UPS Model Protect D 1000S LCD Protect D 1500S LCD Protect D 2000S LCD Protect D 3000S LCD Net weight kg 8 4 9 3 9 3 13 2 Dimensions mm W x H x D 438 x 86 5 x 436 438 x 86 5 x 436 438 x 86 5 x 436 438 x 86 5 x...

Page 11: ...iated emission Harmonic current Voltage fluctuations and flicker IEC EN 62040 2 Category C1 IEC EN 62040 2 Category C1 IEC EN 61000 3 2 IEC EN 61000 3 3 EMS ESD RS EFT SURGE CS MS IEC EN 61000 4 2 Level 3 IEC EN 61000 4 3 Level 3 IEC EN 61000 4 4 Level 4 IEC EN 61000 4 5 Level 4 IEC EN 61000 4 6 Level 3 IEC EN 61000 4 8 Level 3 Voltage dips IEC EN 61000 4 11 Low frequency signals IEC EN 61000 2 2 ...

Page 12: ...rce must be earthed Connect the UPS only to an earthed shockproof socket outlet The building wiring socket outlet shockproof socket outlet must be easily accessible to close to the UPS With the installation of the equipment the sum of the leakage current of the UPS and the connected load does not exceed 3 5mA Do not block ventilation openings in the UPS s housing Ensure the air vents on the front ...

Page 13: ...t on a flat stable surface Discard or recycle the packaging in a responsible manner or store it for future use 3 3 UPS Setup Protect D LCD model series are designed for rack purpose They can be installed into a 19 inches equipment rack Both the UPS and external battery enclosure need 2U of rack space Use the following procedure to install UPS in a rack 1 Align the mounting ears with screw holes on...

Page 14: ...h line from UPS port A to external battery pack port B 3 Take off the LCD box and unscrew the internal screws 4 Take off the front panel and connect the battery terminal A from UPS to external battery pack terminal B shown as below Users need to remove the small gate C on side of the front panel to allow the outlet wire of the external battery pack to pass through the gate and then reassemble fron...

Page 15: ...ort that allows users to connect multiple external battery packs in order to provide additional backup time Follow the procedure to install multiple external battery pack as below 1 Connect Earth line between UPS and the first external battery pack and then connect Earth Line between the first external battery pack and the second external battery pack 2 Take off the front panel and connect the bat...

Page 16: ... After connecting the external battery packs please do not forget to set the number of packs on UPS settings via LCD please refer to chapter Error Reference source not found Error Reference source not found for setting method 3 3 3 Connecting the external battery packs for long backup models S models Use the battery pack with voltage 36VDC for 1KS 12V 3 batteries 48VDC for 1 5KS 2KS 12V 4 batterie...

Page 17: ...ry The black wire is connected to the terminal of the battery Note the green yellow wire is grounded for protection purpose Make sure the wires are fastened install the terminal block cover on the rear panel of the UPS Connect the UPS to the load Then turn on the mains switch or connect the power cord of the UPS to utility power supply the battery would start to be charged Caution A DC breaker mus...

Page 18: ...y disconnect the UPS first press the OFF button to turn off the UPS then disconnect the mains lead Ensure that no liquid or other foreign objects can enter the UPS Do not remove the enclosure This system is to be serviced by qualified service personnel only Remove the protective panel only after disconnecting the terminal connections Use No 4 mm2 12 AWG 90 C copper wire and 0 5 Nm 4 4 lb in Torque...

Page 19: ...erating keys Navigation The 4 keys for navigation control the following functions key Press this key to scroll upwards in the menu levels or to alter a value you want to set if you press this key in the status display you will access the main menu key Press this key to scroll downwards in the menu levels or to alter a value you want to set key Press this key briefly to select the corresponding men...

Page 20: ... seconds to cancel this setting 4 3 Display Main Menu Press ESC to access the main menu Main menu for the LCD display The following figures show the display in English 4 4 UPS status display You can access the status screen by pressing in the main menu to go to UPS Status the line is then highlighted and then press automatic display after 5 min The UPS status display is divided into several differ...

Page 21: ...e Battery capacity UPS load Part 1 of the UPS status display 4 5 Rear panel The UPS rear panel description table and pictures are shown as below Protect D 1000 S 1500 S 2000 LCD model rear panel Protect D 2000S LCD model rear panel ...

Page 22: ...el Protect D 3000S LCD model rear panel 1 AC Output 2 EPO Dry in Communication Port 3 USB Port 4 AC Input 5 Dry out 6 SNMP slot 7 RS232 8 Earth Line Port The external battery pack rear panel description table and picture is shown as below ...

Page 23: ...23 EN Protect D BP LCD models rear panel 1 Earth Line Port ...

Page 24: ...lease use a proper socket with protection against electric current the user can refer to below table If the UPS is connected via wires it is recommended to select the 2 5mm2 wire and the GND terminal should be grounded first The UPS System has no input breaker on the standard cabinet When installing the UPS the user needs to connect the external breakers and protective components in the input term...

Page 25: ... IEC320 C13 Protect D 3000 S LCD 8 x IEC320 C13 1 x C19 The wiring configuration is shown as the following procedure a Remove the small cover of the terminal block b Use 2 5mm2 wires for wiring configuration c Upon completion of the wiring configuration please check whether the wires are securely affixed d Put the small cover back to the rear panel Do not connect equipment which would overload the...

Page 26: ...e EPO status NC Normally Close Normally the EPO connector is closed with a wire on the rear panel Once the connector is open the UPS would stop the output until the EPO status is disabled Enable the EPO status Disable the EPO status 5 4 Battery charge Fully charge the batteries of the UPS system by leaving the UPS system connected to the mains for 1 2 hours You may use the UPS system directly with...

Page 27: ...ighlighted UPS On command by pressing Hold the key pressed for approx 1 second The UPS will synchronize and switch into normal operating mode after just a few seconds The display will switch to the UPS status display If there are no keys pressed for 5 minutes the display will automatically switch back to the UPS status display 5 6 UPS Turn off If the UPS is in operation it is possible to access th...

Page 28: ...conversion mode Power supply is available and within the acceptable tolerance range Mode High performance UPS is in battery mode UPS supplies the load via the integrated bypass UPS is operating in frequency converter mode UPS is in standby mode UPS is operating in economical mode ECO mode UPS is operating in high efficiency mode ECO mode UPS is testing the battery 6 OPERATING MODES ...

Page 29: ...es and alarms Press to access part 2 of the UPS status display It contains current messages and alarms if any Each message or each alarm is displayed in its own window and you can press to scroll through them If there is no information available the following message will appear No alarms Events are listed and stored in the Event log only a separate menu item with the corresponding date and time P...

Page 30: ...nt is indicated along with the date and time followed by a description in plain text The numerical code facilitates error analysis and other procedures in dealing with the event that has occurred In the lower right hand corner of the display you will find the total number of events already stored as well as your position when scrolling through the window 1 indicates the most recent last stored eve...

Page 31: ...an freeze the screen in the Measurements menu To do so press and for approx 3 seconds at the same time until a small key appears in the upper right hand corner of the display Press the two buttons again at the same time for approx 3 seconds to cancel this setting 6 2 3 Control During normal mode you can active this menu item to access the following sub menu items Go to bypass mode Battery test Res...

Page 32: ... Automatic On Battery Shutdown settings 6 2 4 Configuring Load Segments Load segments are sets of receptacles that can be controlled by power management software or through the display providing an orderly shutdown and startup of your equipment For example during a power outage you can keep key pieces of equipment running while you turn off other equipment This feature allows you to save battery p...

Page 33: ...display language option item display as below Englisch Deutsch Französisch Spanisch Russisch English User Password enabled AAAA disabled If Enabled the select character between A z and digital between 0 9 NOTE If you enter an incorrect password the message Incorrect Password appears Press any button to return to the password screen and retry the password disabled Audible Alarms enabled disabled NO...

Page 34: ...mmunication slot If Disabled configuration and load control commands are restricted to LCD panel only enabled Output Voltage 220V 230V 240V auto sensing Setting only available in UPS stand by mode auto sensing Output Frequency 50Hz 60Hz auto sensing Setting only available in UPS stand by mode auto sensing Load Alarm Level Overload 10 20 30 100 If 100 the UPS issues an Output Overload alarm at load...

Page 35: ...ement software see your power management software manual for details Refer to the software CompuWatch on ww aegps com under Products Monitoring solutions for latest information To control the load segments through the display 1 Press ESC button to activate the menu options and then select CONTROL and LOAD SEGMENTS 2 Set the desired load segment ON or OFF and ENTER to confirm 3 Set the other load s...

Page 36: ... capacity is below the selected level disabled Site Wiring Fault Alarm enabled disabled disabled External battery modules 0 1 9 0 Charger output voltage cell Float charging voltage per battery cell 2 21V 2 22V 2 23V 2 24V 2 25V 2 26V 2 27V 2 28V 2 29V 2 30V 2 31V 2 28V Battery Charge capability to Restart 0 10 20 100 When enabled automatic restart is made when the battery charge state reaches the ...

Page 37: ...age must remain above the threshold value during discharge Description Adjustable parameters Presetting Ambient temperature high alarm enabled disabled If enabled UPS alarm when ambient temperature 40 C enabled EPO operation normally open normally closed Normally open means UPS makes a shutdown by a closing input state Normally closed means UPS makes a shutdown by an opening input state Setting on...

Page 38: ...e to delay the restart once utility returns using the Automatic Start Delay setting You can also configure UPS restart to depend on the battery charge level using the Battery Charge Capability to Restart setting Description Adjustable parameters Presetting Auto bypass enabled disabled enabled means UPS will have bypass output when utility power on disabled means UPS will not have bypass output whe...

Page 39: ...ettings to default factory settings Resets all pending on off commands Clears the Event Log and resets all time stamps Resets the battery test status Initiates the Self Diagnostics test No The Restore Factory Settings process is completed after the UPS was switched off completely Wait until the fans stopped to allow the UPS internal EEPROM overwriting ...

Page 40: ...saving of all data and an orderly shutdown of the equipment 7 2 USB port The UPS can communicate with a USB compliant computer by using HID compatible power management software To establish communication between the UPS and a computer connect the USB cable that comes with the UPS to the USB port on the UPS Connect the other end of the USB cable to the USB port on a computer 7 3 Installing a Serial...

Page 41: ... relay output with potential free contact for remote alarm indication Dry out port And incorporates single signal input Dry in port See figure in the UPS rear panel for the locations of the ports The relay output can be configured by protocol command setting the default output contact is Summary Alarm The signal input to control UPS On Off status does not need to be configured its function is the ...

Page 42: ...42 Dry out contact schematic Dry in contact schematic ...

Page 43: ...ates on battery Battery Low Activated with the bLOW alarm UPS ok Activated when the UPS has no alarms and no fault On Bypass Activated when the UPS has bypass output Dry in signal Description UPS On Off One second pulse activate if active the UPS turns off when UPS is on inverter the UPS turns on when UPS is not on inverter It is the same as a remote button to control UPS On Off status ...

Page 44: ... scheduling AEG can propose two different solutions Advanced software package CompuWatch Lite software package WinPower For more details please visit www aegps com under Products Monitoring Solutions There you can download software package and documentation WinPower CompuWatch ...

Page 45: ...ower and or frequency are out of tolerance Switching to battery mode automatically Check input power source and inform dealer if necessary Emergency supply period shorter than nominal value Batteries not fully charged batteries defect Charge the batteries for at least 5 8 hours and then check capacity If the problem still persists consult your dealer Fan fail Fan abnormal Check if the fan is runni...

Page 46: ...ed Notify dealer Overload Overload Check the loads and remove some non critical loads Check whether some loads are failed Site fail Phase and neutral conductor at input of UPS system are reversed Rotate mains power socket by 180 or connect UPS system EPO active EPO function is enabled Turn off the EPO switch Bus fault Low High Unbalance Soft start UPS internal fault Notify dealer Inverter fault Lo...

Page 47: ...lt Notify dealer Please have the following information at hand before calling the After Sales Service Department 1 Model number serial number 2 Date on which the problem occurred 3 LCD display status Buzzer alarm status 4 Utility power condition load type and capacity environment temperature ventilation condition 5 The information battery capacity quantity of external battery pack if the UPS is S ...

Page 48: ...he battery every 6 months by connecting the UPS to utility power The batteries charge to 90 capacity in approximately 4 hours However it is recommended that the batteries charge for 48 hours after long term storage 9 3 Battery Replace If the battery service life has been exceeded the batteries must be replaced Battery replacement should be performed only by qualified personnel When the discharging...

Page 49: ...ction 3 3 1 External battery pack installation Then turn on the battery breaker and press the ON switch to make the UPS do the battery test check whether the battery information is normal Follow the steps and Charts as below to replace batteries 1 Take off the LCD box and remove the screws 2 Slide and Pull the front panel leftward and then take it off 3 Disconnect the cable from the UPS and batter...

Page 50: ...t please check The batteries must be fully charged The UPS must be in Normal mode with no active alarms Don t take on off the load To test batteries 1 Connect the UPS to utility power for at least 48 hours to charge the batteries 2 Press and hold the I button 1 second to start the battery test on line mode or HE mode The status display string shows TEST 5 7 ...

Page 51: ...aste center Do not discard waste electrical or electronic equipment WEEE in the trash For proper disposal contact your local recycling reuse or hazardous waste center The UPS is designed for durable automatic operation and also alert you whenever potential operating problems may occur Usually the alarms shown by the control panel do not mean that the output power is affected Instead they are preve...

Page 52: ... which specialises in disposing of electronics components Batteries Follow the specifications set out by the battery manufacturer for toxic and hazardous substances Batteries must be removed from all parts of the equipment and disposed of in accordance with the regulations for toxic and hazardous substances Other components Dispose of rubber seals and plastic parts with industrial waste They can b...

Page 53: ...ng nature of these terms we assume liability neither for the accuracy nor completeness of the data provided here Product made in China AEG is a registered trademark used under license from AB Electrolux AEG Power Solutions Emil Siepmann Str 32 I 59581 Warstein Belecke I Germany I Tel 49 180 523 4787 I Fax 49 180 523 4789 I www aegps com Certificate of guarantee Model Serial number Date of purchase...

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