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Acronis® Drive Monitor

User's Guide

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Summary of Contents for DRIVE MONITOR

Page 1: ...Acronis Drive Monitor User s Guide ...

Page 2: ...thout the explicit permission of the copyright holder Distribution of this work or derivative work in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PART...

Page 3: ...tracting Acronis Drive Monitor 6 2 3 Running Acronis Drive Monitor 7 2 4 Removing Acronis Drive Monitor 7 3 Using Acronis Drive Monitor 7 3 1 Summary page 7 3 2 Disks 8 3 2 1 Disk overview 9 3 2 2 S M A R T parameters 10 3 2 3 Events 11 3 2 4 Health calculating 11 3 2 5 Using custom script 13 3 3 Backup 17 3 4 Critical events 19 3 4 1 Critical Events monitoring configuration 20 3 5 Options 21 3 5 ...

Page 4: ... and higher values are better A manufacturer sets this value of the parameters equal to 100 or 200 Raw offset changing this value allows you to adjust the S M A R T parameter value that will be used for disk health calculation see Health calculation p 11 Raw offset may be either positive or negative depending on your requirements Threshold the lowest acceptable value for a S M A R T parameter set ...

Page 5: ...1 3 2 Supported operating systems Acronis Drive Monitor has been tested on the following operating systems Windows XP including x64 editions Windows Server 2003 including x64 editions SBS 2003 all releases Windows Server 2008 including x64 editions SBS 2008 all releases Windows Vista all editions Windows 7 all editions 1 4 Technical support Users of Acronis Drive Monitor are entitled to free techn...

Page 6: ... enough of free space for installing Acronis Drive Monitor click Disk usage button which opens a window with a list of hard drives and their disk space usage information Click Close to return to the install wizard 2 2 Extracting Acronis Drive Monitor When installing Acronis Drive Monitor you also can select Extract installation files from the install menu to save the setup msi file on a local or n...

Page 7: ...apter describes the main features of the Acronis Drive Monitor 3 1 Summary page The first page to be opened is a Summary page where the current state of disks available backup archives and other options are displayed When your disks do not experience any hardware problems and your data is protected with recent backups for all monitored disks you will see green icons at each section on the right Ye...

Page 8: ...to a Backup page where you can view for more detailed information and change backup monitoring settings if required Critical events The Critical events section displays a list of messages reported by Windows Event Log which are considered critical by Acronis Drive Monitor To customize logs displaying to your needs you will need to create a script see Critical Events monitoring configuration p 20 a...

Page 9: ...ports the parameter s value decreased below the threshold which is considered by S M A R T interface as a potential hardware problem that affects the overall disk health status 3 2 1 Disk overview The Disk overview tab reflects the state of the most important values and parameters of the selected disk This is an informational tab and to view and or change settings go to the Options p 21 page Monit...

Page 10: ...on status You may right click any column name to view and change values to be displayed in the table Right click a parameter and select one of the menu items Knowledge base select this item to view the information on the selected S M A R T parameter Copy entire page to clipboard select this item in case you need to copy and save displayed information Ignore parameter select this item to disable pa...

Page 11: ...rns you of a disk degradation when S M A R T reports a problem This will help you to protect your data before your disk s failure How to calculate a disk s health Critical parameters Initially a hard disk has 100 health condition All S M A R T parameters considered by Acronis Drive Monitor as critical for a hard drive if they are available for monitoring it depends on the manufacturer decrease the...

Page 12: ... 80 76 60 8 61 The following table contains the health related critical S M A R T attributes affecting the health value with their weights and maximum limits Table 1 Attribute ID S M A R T attribute Weight Limit 05 Reallocated Sectors Count 2 70 10 Spin Retry Count 2 50 184 End to End Error 1 50 196 Reallocation Event Count 1 40 197 Current Pending Sectors Count 1 40 198 Off Line Uncorrectable Sec...

Page 13: ...code is 2 Health 0 Factors not affecting a disk health Decreasing value of a non critical parameter does not affect the disk health till it is above a threshold specified by the disk s manufacturer Event log entries also do not change the overall disk health but still can generate Warnings or Errors 3 2 5 Using custom script If any of your hard drives does not support S M A R T for monitoring you ...

Page 14: ...ollers using Intel R CmdTool2 v5 00 11 echo off setlocal echo Sample ADM custom script for Intel R RAID controllers using Intel R CmdTool2 v5 00 11 echo Copyright c Acronis 2000 2010 All rights reserved echo echo echo Controller information echo set critical_disks 0 set failed_disks 0 CmdTool2 AdpAllInfo aAll for f tokens 1 10 a in CmdTool2 AdpAllInfo aAll findstr Product Serial Critical Failed do...

Page 15: ... Disks echo Failed disks d set a failed_disks d echo echo Physical devices information echo set error_count 0 CmdTool2 PDList aALL for f tokens 1 4 a in CmdTool2 PDList aALL findstr Error Adapter Slot do if a Adapter echo a b echo if a Slot echo Device on slot c ...

Page 16: ... count d echo echo echo set a ret_code_ok 0 set a ret_code_warning 1 set a ret_code_critical 2 set ret_code ret_code_ok if failed_disks gtr 0 echo Alert Failed disks found set a ret_code ret_code_critical if critical_disks gtr 0 echo Alert Disks with critical state found set a ret_code ret_code_critical ...

Page 17: ...es protect you from drastic data loss and allow you to recover the data quickly and easily eliminating hours or days of work trying to rebuild your disk drive s data and applications Acronis Drive Monitor supports integration with Acronis products such as Acronis True Image Home Update 2 or higher and Acronis Backup Recovery Update 2 or higher and monitors the backup archives availability for all ...

Page 18: ...e Monitor reports about a potential problem with one of the hard disks To do this select Run the task upon HDD alarm check box when creating a backup task using the Acronis software installed on your computer If older versions of Acronis products are installed on your computer backup archives availability will be monitored but you will need to run backup tasks manually from the console to obtain u...

Page 19: ...lect this item or double click the entry to view detailed information on the selected event Knowledge base select this item to view the information on the selected event Export select this item to export the event message to another program Ignore once select this item to ignore an event only once in particular case with a certain date and time for example in case when a problem had been already f...

Page 20: ...g configuration file for System and Application Windows logs To configure them you need to change a XML file winlog_filter xml Exclude and Include parts of the file have the same format so you can specify them in the same file which is located in C ProgramData Acronis Drive Monitor for Windows Vista Windows 7 or C Documents and Settings All Users Application Data Acronis Drive Monitor for other Wi...

Page 21: ... Options page allows you to adjust the desired settings for the following actions click the Down arrow icon on the right to open the respective menu Alerts p 21 configure receiving e mail notifications and regular reports Temperature monitoring p 23 specify a critical or warning temperature Critical events monitoring enable disable monitoring of critical events Disks monitoring p 24 configure disk...

Page 22: ...atus icon to be shown in the tray while monitoring in the background enabling this option is available only with Enable monitoring in the background selected Click Close when finished 3 5 1 1 E mail parameters For receiving alert messages about any issue happened with your disks you need to specify the default e mail account Fill in E mail address and From fields You may also specify several addre...

Page 23: ...will be sent Enter hours and minutes manually or set the desired start time by using the up and down buttons Every specify the time minutes or hours between generation and sending reports For example if you entered 40 minutes the report will be sent every 40 minutes after the previous report was sent Click OK to save changes and return to the Options page 3 5 2 Temperature monitoring Temperature i...

Page 24: ...ng S M A R T parameters or a custom script select it by clicking Browse button A custom script may be used in case you need to monitor a disk with uncommon parameters See Using custom script p 13 section for more information Click Close when finished 3 5 5 Backup monitoring Backup monitoring configuration page contains a list of all disk and volumes that are present in your system Here you can ena...

Page 25: ... 11 Extracting Acronis Drive Monitor 6 H Health calculating 4 11 I Installing Acronis Drive Monitor 6 Introduction 4 M Minimum system requirements 5 O Options 8 9 13 18 21 R Regular reports schedule 22 23 Removing Acronis Drive Monitor 7 Running Acronis Drive Monitor 7 S S M A R T parameters 10 Summary page 7 Supported operating systems 5 System requirements and supported media 5 T Technical suppo...

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