background image

Acer 

SERVICE GUIDE 

Page : 1/77 
Language :English 
Date : 2014-07-02

 

 
 

Page 1/88 

 

 

 

 

E700 Service guide 

 
 
 
 
 
 

 
 
 
 
 
 
 
Category of technical document:  Instruction book  

version

Date

2014-07-12 

Document No

E700 

 

 

 

 

 
 

 

Summary of Contents for Aspire E700

Page 1: ...Acer SERVICE GUIDE Page 1 77 Language English Date 2014 07 02 Page 1 88 E700 Service guide Category of technical document Instruction book version A Date 2014 07 12 Document No E700 ...

Page 2: ... phone manager clock alarm clock calculator senor games and other practical Applications This document involved key components description electrical characteristics and Troubleshooting 1 2 Introduction to Main Functions System functional characteristics GSM GPRS EDGE 850MHz 900MHz 1800MHz 1900MHz WCDMA 900MHz 2100MHz 850MHz 1900MHz 5 16Mcolor TFT LCD IPS 1280X720 Multipoint Capacitive Touch Panel...

Page 3: ...3 4 4 35V MP3 playing duration 10 15hr with Audio Jack Video playing duration about 3 4hr Conversation duration 6 8hr 1 3 2 Power Consumption Indicators Standby current of motherboard 5mA Conversation current 2G 300mA 3G 600mA Full bright in a poor light keyboard light on 500mA Semi bright in a poor light keyboard light off 300mA Shutdown current 150uA Dial in vibration 400mA Dial in ring tone 500...

Page 4: ...Acer SERVICE GUIDE Page 4 77 Language English Date 2014 07 02 Page 4 88 2 Quick Spec ...

Page 5: ...Acer SERVICE GUIDE Page 5 77 Language English Date 2014 07 02 Page 5 88 ...

Page 6: ...Acer SERVICE GUIDE Page 6 77 Language English Date 2014 07 02 Page 6 88 ...

Page 7: ...7 77 Language English Date 2014 07 02 Page 7 88 3 Description about Circuit Block Diagram of Operating Principle The system architecture of E700 is illustrated in Figure 3 1 Original PDF Figure 3 1 System architecture of E700 ...

Page 8: ...Acer SERVICE GUIDE Page 8 77 Language English Date 2014 07 02 Page 8 88 4 ID ...

Page 9: ...Acer SERVICE GUIDE Page 9 77 Language English Date 2014 07 02 Page 9 88 ...

Page 10: ...Acer SERVICE GUIDE Page 10 77 Language English Date 2014 07 02 Page 10 88 ...

Page 11: ...Acer SERVICE GUIDE Page 11 77 Language English Date 2014 07 02 Page 11 88 ...

Page 12: ...Acer SERVICE GUIDE Page 12 77 Language English Date 2014 07 02 Page 12 88 ...

Page 13: ...nguage English Date 2014 07 02 Page 13 88 5 SP flash tool upgrade guide 1 Install USB Driver A Double click the icon to install USB diver B Installation completed and click Exit 2 Tools setting A Double click the icon to open the tool ...

Page 14: ...er SERVICE GUIDE Page 14 77 Language English Date 2014 07 02 Page 14 88 B Click the Download Agent C Select MTK_AllInOne_DA from the tool folder then click the open to complete D Click the Scatter loading ...

Page 15: ...Acer SERVICE GUIDE Page 15 77 Language English Date 2014 07 02 Page 15 88 E Select and open MT6582_Android_scatter F Select the Download type ...

Page 16: ...Acer SERVICE GUIDE Page 16 77 Language English Date 2014 07 02 Page 16 88 G Click the Download to download software H Insert micro USB to mobile phone then start Download ...

Page 17: ...Acer SERVICE GUIDE Page 17 77 Language English Date 2014 07 02 Page 17 88 I Download processing check the status bar ...

Page 18: ...Acer SERVICE GUIDE Page 18 77 Language English Date 2014 07 02 Page 18 88 J Download complete then disconnect the device 6 Rewrite Unit S N to Device ...

Page 19: ...e unit S N into the device after replacing another MB for unit repair It is required to perform Rewrite unit S N when the repair action includes replacing MB 1 Tools setting A Double click MTKWriteNumber to open the tool B Select Station write barcode ComPort USB VCOM C Click Config select setting test setting ...

Page 20: ...Acer SERVICE GUIDE Page 20 77 Language English Date 2014 07 02 Page 20 88 D Click Mode Database Ap database select Database for Z7 E Click Barcode input PCBSNLength 22 click Save to complete ...

Page 21: ... SERVICE GUIDE Page 21 77 Language English Date 2014 07 02 Page 21 88 F Restart tool 2 Write SN A Click start input SN SN must be 22 digits Knock Enter B Insert micro USB to mobile phone then start write SN ...

Page 22: ...anguage English Date 2014 07 02 Page 22 88 C If write SN pass tool will appear Pass 7 SD card download guide Attention there are two kinds of SD card download select update sds zip will delete the user data select update zip will not ...

Page 23: ...ert the SD card to mobile phone 2 Press and hold the down volume key then press the power key till going into recovery mode Press down volume key to select Recovery mode Press up volume key to into Recovery Mode 3 Press volume_up and volume_down to select item apply update form sdcard Press power key to enter sdcard ...

Page 24: ...Acer SERVICE GUIDE Page 24 77 Language English Date 2014 07 02 Page 24 88 4 Press volume_up and volume_down to select item update zip Press power key to update ...

Page 25: ...CE GUIDE Page 25 77 Language English Date 2014 07 02 Page 25 88 5 Update process 6 Update complete Press volume_up_key and volume_down_key to select item reboot system now Press power key to restart mobile phone ...

Page 26: ...rom computer to SD card anti virus software maybe break some internal files or SD card is defective lead to upgrade package copied be different from the original package use tool for contrasting or contrast md5 can recognise verifying files failure in the process of upgrading lead to upgrade failure Measures delete the software package in the SD card recopy again to try or change another SD card c...

Page 27: ...sh Date 2014 07 02 Page 27 88 8 Assemble and Disassemble 1 1 Tools for Disassemble screwdriver shape 0 tweezers pry bar or disassemble chip 1 2 Disassemble steps 1 Take off battery cover take off the battery cover from the bottom of the cellphone ...

Page 28: ...VICE GUIDE Page 28 77 Language English Date 2014 07 02 Page 28 88 2 Take out the 4 screws around the battery compartment marked in red circle 3 Take out another 8 screws in the rear housing marked in red circle ...

Page 29: ...Date 2014 07 02 Page 29 88 4 Disassemble rear housing insert the pry bar or disassemble chip to the bottom gap of rear housing and front housing then pry off all the housing hook around the cellphone then separate the rear housing and front housing ...

Page 30: ...rear MIC and its gum cover marked in red circle 6 Take out battery pry off the battery with a pry bar then pull out the battery connector Do not use a sharp tool to pry the battery in case the battery be damaged CAM disassemble steps 1 pull out the CAM connector 2 Pry the CAM off by your fingers do not damage the CAM FPC ...

Page 31: ...assemble the ZIF connectors marked in red circle Use tweezers to separate the side power key FPC from the front housing marked in blue circle Disassemble the RF cable from the sub PCBA marked in yellow circle Disassemble steps 1 Pry off the battery from the bottom then the battery separate from the rear housing 2 Pull out the battery connector from thePCBA ...

Page 32: ...l out the RF cable from the cable slot then separate the PCBA from front housing Remark to avoid the side key FPC being damaged when disassembling pls follow below steps 1 insert the tweezers point from bottom side of FPC to make its bottom side separate from front housing 2 then insert the tweezers point from topside to make its top side separate from front housing 3 use tweezers to take out the ...

Page 33: ...Acer SERVICE GUIDE Page 33 77 Language English Date 2014 07 02 Page 33 88 Pull out the RF cable from the cable slot ...

Page 34: ...4 77 Language English Date 2014 07 02 Page 34 88 10 Disassemble the front CAM and RF cable from PCBA marked in red circle 11 Disassemble SIM T card connector from PCBA Use tweezers to pry off it from red arrow in below picture ...

Page 35: ...he left picture secondly use a screwdriver to take out the two screws then take out the sub PCBA from front housing 13 Disassemble loudspeaker from sub PCBA Use a screwdriver to take out the two screws then the loudspeaker can be separated the two screws marked in red circle Disassemble this connector Take out the screws Take out the sub PCBA ...

Page 36: ...sing see below picture 15 Tear off the conductive fabric and LCM TP FPC from the front housing Take out the receiver from the slot Take out the MIC cover from the slot Tear off this conductive fabric Remark If the LCM need reuse paste a mylar here Tear off the LCM FPC from front housing Tear off the TP FPC from the front housing ...

Page 37: ...E Page 37 77 Language English Date 2014 07 02 Page 37 88 16 Disassemble the FPC which is connecting PCBA and sub PCBA 17 When finish disassembling all the parts are shew in below picture FPC for connecting PCBA sub PCBA ...

Page 38: ...Acer SERVICE GUIDE Page 38 77 Language English Date 2014 07 02 Page 38 88 ...

Page 39: ... Page 39 88 9 Test ways and steps 1 Power on test A Insert MicroSIM1 card MicroSIM2 card and T flash card into the mobile phone B Insert Battery into the mobile phone and cover the Battery cover C Press power on key until LCD display wait the mobile phone power on ...

Page 40: ...nglish Date 2014 07 02 Page 40 88 2 Calling test A Click dial key and dial 10086 to check whether out calling is ok or not check whether the voice from Receiver is clear or not B Click SPK icon check whether the voice from SPK is clear or not ...

Page 41: ...VICE GUIDE Page 41 77 Language English Date 2014 07 02 Page 41 88 3 CIT test A Enter Engineering Mode and start testing Step1 Input 66 to enter Engineering Mode test Step2 Select Automatic test into keypad test ...

Page 42: ...Press volume up key volume down key Rapid key back key home key app switch key to one by one The keys well be appear on display Step 2 if test ok mobile will automatic to into next test item C Backlight test Step 1 Backlight will change for brightness Step 2 If ok click Success to into next item ...

Page 43: ... 88 D Touch panel test Step 1 click Crossed calibration Step 2 Draw lines via the test area The test area well be change green color Step3 If test ok click success to into next test item E TFlash test Mobile automatic test If test ok it will into next test item automatic ...

Page 44: ...te 2014 07 02 Page 44 88 F Bluetooth test Mobile automatic test If test ok will appear Search completed it will into next test item automatic G Sim card test Mobile automatic test if test ok will appear SIM Exist it will into next test item automatic ...

Page 45: ... Page 45 77 Language English Date 2014 07 02 Page 45 88 H Vibrator test Vibrator will work if test ok click Success to into next test item I RTC test Mobile automatic test If test ok it will into next test item automatic ...

Page 46: ...ish Date 2014 07 02 Page 46 88 J Speaker test Mobile will play music through the speaker if test ok click Success to into next test item K Receiver test Mobile will play music through the receiver if test ok click Success to into next test item ...

Page 47: ...lish Date 2014 07 02 Page 47 88 L Headset test Step1 insert headset to mobile it will appear Headset Visibility pass Step2 click start Mobile will play music through the headset if test ok click play success then it will appear Audio test pass ...

Page 48: ... Step3 click LP start Say 123 to Mic you can hear the voice out of from headset if test ok click LP ok then it will appear Loop Back pass Step4 press HOOK key if test ok it will appear headset HOOK key test pass and test result pass mobile will into next test item automatic ...

Page 49: ...test red Blue and Green will appear on display check the LEDS is running or not mobile will into next test item automatic N FM test Step1 Input Frequency for broadcast click Start you can hear the voice from broadcast Step2 click Success to into next test item Then take out headset ...

Page 50: ... 07 02 Page 50 88 O Camera test Step1 click Enter Camera to testing Step2 click to open Flash light click to take photo check rear flashlight is running or not Step3 click to change to front camera click to take photo check front flashlight is running or not ...

Page 51: ...ge English Date 2014 07 02 Page 51 88 Step4 press back key for back if test ok click success 4 to into next test item P Battery test Insert USB cable for charge mobile can testing automatic if test ok it will into next test item automatic ...

Page 52: ...07 02 Page 52 88 Q Torch test Click open to open torch check rear flashlight is running or not if test ok click success to into next test item R WLAN test Open WLAN network mobile will search these network if test ok mobile will into next test item automatic ...

Page 53: ...back test Step1 click start Say 123 close to Mic you can hear the voice out of from receiver Step2 if test ok click Success to into next test item T LCD test Mobile can change different clour automatic check the image is clear or not if test ok it will into next test item automatic ...

Page 54: ...h Date 2014 07 02 Page 54 88 U GPS test Mobile can search secondary planet signal automatic if test ok it will appear stallite ID and stallite signals click Success to into next test item V G_sensor test There is three directions for mobile put on ...

Page 55: ...014 07 02 Page 55 88 If test ok mobile appear X pass Y pass and Z pass mobile will into next test item automatic W Proximity test Close to the Proximity sensor area with hand mobile will test automatic If test ok mobile will into next test item automatic ...

Page 56: ...uage English Date 2014 07 02 Page 56 88 X Optical sensor test Close to the direction area with hand ADC will change If test ok mobile will into next test item automatic Y Magnetic sensor test There is three directions for mobile put on ...

Page 57: ...Page 57 77 Language English Date 2014 07 02 Page 57 88 If test ok mobile will into test report Z Web Link test Step1 click Web link to into Web link test Step2 click Set Link AP select the test AP the status is connected ...

Page 58: ...cer SERVICE GUIDE Page 58 77 Language English Date 2014 07 02 Page 58 88 Step3 click Back key for back precede interface click Run ping test it will appear ping hostname pass then click Success for back ...

Page 59: ...Acer SERVICE GUIDE Page 59 77 Language English Date 2014 07 02 Page 59 88 AA Test report Click test report to check test result ...

Page 60: ...60 77 Language English Date 2014 07 02 Page 60 88 10 Calibration sensor 10 1 Proximity sensor calibration 1 press and hold the up volume key then press the power key more than 4s the device will power on and enter Factory Mode ...

Page 61: ...Acer SERVICE GUIDE Page 61 77 Language English Date 2014 07 02 Page 61 88 2 Press Volume Down key to select t sensor 测试 press home key to enter ...

Page 62: ...Acer SERVICE GUIDE Page 62 77 Language English Date 2014 07 02 Page 62 88 3 Press Volume Down key to select 单项测试 sensor press home key to enter ...

Page 63: ...Acer SERVICE GUIDE Page 63 77 Language English Date 2014 07 02 Page 63 88 4 Press Volume Down key to select 距离传感器校准 press home key to enter ...

Page 64: ...RVICE GUIDE Page 64 77 Language English Date 2014 07 02 Page 64 88 5 Press Volume Down key to select 开始校准 press home key to enter device calibrate process Don t cover the screen with anything when calibrating ...

Page 65: ...Acer SERVICE GUIDE Page 65 77 Language English Date 2014 07 02 Page 65 88 6 If calibration pass device will appear calibrating Pass press back key to main menu ...

Page 66: ...Acer SERVICE GUIDE Page 66 77 Language English Date 2014 07 02 Page 66 88 7 Press Back key 3 times for main menu ...

Page 67: ...Acer SERVICE GUIDE Page 67 77 Language English Date 2014 07 02 Page 67 88 8 Press Volume Down key to select 关机 then device calibrate complete ...

Page 68: ...ICE GUIDE Page 68 77 Language English Date 2014 07 02 Page 68 88 10 2 G sensor calibration 1 press and hold the up volume key then press the power key more than 4s the device will power on and enter Factory Mode ...

Page 69: ...Acer SERVICE GUIDE Page 69 77 Language English Date 2014 07 02 Page 69 88 2 Press Volume Down key to select t sensor 测试 press home key to enter ...

Page 70: ...Acer SERVICE GUIDE Page 70 77 Language English Date 2014 07 02 Page 70 88 3 Press Volume Down key to select 单项测试 sensor press home key to enter ...

Page 71: ...Acer SERVICE GUIDE Page 71 77 Language English Date 2014 07 02 Page 71 88 4 Press Volume Down key to select 加速度传感器测试 press home key to enter ...

Page 72: ...Acer SERVICE GUIDE Page 72 77 Language English Date 2014 07 02 Page 72 88 5 Take the device put on the desk flatly then press 开始校准 Notes Don t touch the device with anything when calibrating ...

Page 73: ...Acer SERVICE GUIDE Page 73 77 Language English Date 2014 07 02 Page 73 88 6 if calibration pass device will appear calibration Pass press back key to main menu ...

Page 74: ...Acer SERVICE GUIDE Page 74 77 Language English Date 2014 07 02 Page 74 88 7 Press Volume Down key to select 关机 then device calibrate complete ...

Page 75: ...Acer SERVICE GUIDE Page 75 77 Language English Date 2014 07 02 Page 75 88 11 Exploded View ...

Page 76: ...2 Battery cover 1 3 Rear cover 1 4 Main antenna FPC 1 5 SPK Box 1 6 Battery 1 7 Rear camera 1 8 LOV key 1 9 SIM sub FPC 1 10 SUB PCBA 1 11 Power key 1 12 VOL key FPC 1 13 Power key FPC 1 14 Main PCBA 1 15 Cable line 1 16 Front camera lens 1 17 Front camera 1 18 0602 receiver 1 19 Front cover 1 20 Main FPC 1 21 CTP LCM 1 ...

Page 77: ...Acer SERVICE GUIDE Page 77 77 Language English Date 2014 07 02 Page 77 88 12 Device Label ...

Page 78: ...Acer SERVICE GUIDE Page 78 77 Language English Date 2014 07 02 Page 78 88 ...

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Page 80: ...Acer SERVICE GUIDE Page 80 77 Language English Date 2014 07 02 Page 80 88 ...

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Page 83: ...Acer SERVICE GUIDE Page 83 77 Language English Date 2014 07 02 Page 83 88 ...

Page 84: ...Acer SERVICE GUIDE Page 84 77 Language English Date 2014 07 02 Page 84 88 ...

Page 85: ...5600041 US 701805600031 UK 701805600051 EU KP 0100P 006 US KP 0100P 004 UK KP 0100P 005 Headset 701404000011 HC 00211 007 USB cable 701304100951 HC 70211 02X LCD MODULE LC D TP UPPER 702600103111 6M HF7H9 001 Speaker BOX ANTENNA SPEAKER BOX EU ANTENNA 702600103091 SPEAKER BOX US ANTENNA 702600103181 SPEAKER BOX EU ANTENNA 23 HF7H9 001 SPEAKER BOX US ANTENNA 23 HG8H9 001 ...

Page 86: ...NNA Tri SIM 702600103121 single SIM 702600103151 Tri SIM 60 HF9H9 001 single SIM 60 HF7H9 001 Power key BK 701203800811 Red 701203801131 BK 42 HF7H9 002 Red 42 HF8H9 002 Volume key BK 701203800841 Red 701203801141 BK 42 HF7H9 001 Red 42 HF8H9 001 Screw M1 4x2 5x2 5 x0 5 700901200081 86 HF7H9 001 Screw M1 4X2 5 D2 5X0 5 700901200221 86 HF7H9 002 Screw PM 1 4 3 0 D 2 5 0 7 MM 700901200231 86 HF7H9 0...

Page 87: ...00109171 Tri SIM 1G 4G HB 70511 02S Tri SIM 2G 16G HB 70511 034 Single SIM 1G 4G HB 70511 02Z Single SIM 2G 16G HB 70511 035 Sub PCBA 700000136511 55 HF7H9 001 Rear camera 700200800681 KR 08M0S 001 Front camera 700203500551 KR 02M0K 001 Receiver 702600103101 60 HF7H9 003 Coaxial Cable 702608500151 50 HF7H9 001 Font Mic rubber 702302000071 47 HF7H9 002 Rear Mic rubber 702302000081 47 HF7H9 003 Wate...

Page 88: ...E GUIDE Page 88 77 Language English Date 2014 07 02 Page 88 88 WARRANTY LABEL 702703823121 47 HF7H9 005 DEVICE LABEL EU 702703823621 US 702703823641 TW 702703823631 EU 47 HF7H9 004 US 47 HG8H9 001 TW 47 HF9H9 001 ...

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