Acer Aspire 9800 Service Manual Download

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Aspire 9800 Series

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to

http://csd.acer.com.tw

Summary of Contents for Aspire 9800

Page 1: ...Aspire 9800 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 9800 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...le to 4GB using two soDIMM moules dual channel support Display and graphics T 20 1 WSXGA high brightness Acer CrystalBriteTM TFT LCD 1680 x 1050 pixel resolution 6 lamps T 19 WXGA high brightness Acer CrystalBriteTM TFT LCD 1440 x 900 pixel resolution 4 lamps T 16 ms typical of off and 8 ms average gray to gray response time T Simultaneous multi window viewing via Acer VistaTM supported T NVIDIA G...

Page 8: ...aUpTM wireless technology Audio T Audio system with two built in Acer 3DSonic 1 5W stereo speakers and one Acer BasSonic Subwoofer T Dolby Digital Live and DTS Neo PC support T Intel High Definition audio support T S PDIF Sony Philips Digital Interface support for digital speakers 1 5W T Sound Blaster ProTM and MS Sound compatible T Two built in stereo microphone Storage subsystem T One or two 80 ...

Page 9: ...rt with HDCP support T IEEE 1394 port T Consumer infrared CIR port T Fast infrared FIR port T External display VGA port T S video TV out NTSC PAL port T AV in port T TV tuner antenna in port T Headphones speaker line out port with S PDIF support T Microphone in jack T Line in jack T Parallel port T Serial port T Ethernet RJ 45 port T Modem RJ 11 port T DC in jack for AC adaptor NOTE HDCP is acrony...

Page 10: ...MAX9714 88E8055 MINI PCI MIC IN Batt Charger HDCP ROM M P 48 M P 45 MDC 1 5 M P 57 I P 3 CPU YONAH MEROM No USB PORT M P19 24 M P 14 17 BIOS SPDIF INTEL PRO Jack DSC COM CONN PCIE LOM PCI_Express Bus 2 PICK BUTTON 4 WAY DVI Azalia VRAM CODE DDR2 533 667 CD ROM DDR2_SODIMM0 DDR2_SODIMM1 MS MS P SD SD IO XD MMC BLUETOOTH MIC ADM1032 HDMI Sub NVG73M G72MV CLK GEN Express Card 8 4 PCS MAX ICS9LPR316 W...

Page 11: ... Board to Main Board Connector 27 CN24 BIOS Flash Memory 9 U7 Video Memory 28 U515 Audio Codec 10 CN8 DVI D Port 29 CN20 Mini PCI Socket 11 U14 Graphic Controller 30 CN23 Mini Card Connector 12 U9 DDR2 SDRAM IC 31 CN26 Media Board Connector 13 U15 DDR2 SDRAM IC 32 CN22 Wireless LAN Card Connector 14 JACK2 Microphone Jack 33 CN21 USB Connector 15 U11 Ethernet Controller 34 CN19 USB Connector 16 CN1...

Page 12: ...4001 6 pin Touchpad Board Connector 3 U503 Video Memory 11 CN504 Audio Board Connector 4 U502 Video Memory 12 CN506 DDR2 SDRAM IC 5 CN4002 LCD Connector 13 CN5001 Hotkey Board Connector 6 CN3000 Hotkey Board Connector 14 CN5000 Main Board to Media Board Connector 7 CN503 Express Card Slot 15 CN505 Touchpad Board Connector 8 CN507 DDR2 SDRAM IC ...

Page 13: ...3 Media volume buttons For use with Acer Arcade and other mdeia playing programs 4 8 Microphone Internal microphone for sound recording 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Palmrest Comfortabl...

Page 14: ...4 Microphone in jack Accepts input from external microphones 5 Headphones speaker line out jack with S PDIF support Connects to audio line out devices e g speakers headphones 6 Power indicator Indicates the computer s power status 7 Battery indicator Indicates the computer s battery status 8 Bluetooth communication button indicator Enables disables the Bluetooth function Indicates the status of Bl...

Page 15: ...4 Optical disk access indicator Lights up when the optical drive is active 5 Optical drive eject button Ejects the optical disk from the drive 6 Emergency eject hole Ejects the optical drive tray when the computer is turned off 7 Latch Locks and releases the lid Icon Item Description 1 Latch Locks and releases the lid 2 5 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick M...

Page 16: ...se either USB 2 0 or a single lane PCI Express technology that provides 500 Mbytes sec total throughput Formerly code named NEWCARD ExpressCards are 5 mm thick like Type II PC Cards but do not use the same 86x54 mm footprint ExpressCards come in 75x54 mm and 75x34 mm sizes Express Card 54 slot means this notebook accepts 75x54mm ExpressCards Icon Item Description 1 DC in jack Connects to an AC ada...

Page 17: ... external monitor LCD projector 8 DVI D port Supports digital video connections 9 Ethernet RJ 45 Connects to an Ethernet 10 100 1000 based network for selected models 10 Parallel port Connects to a printer 11 Serial port Connects to a serial device Item Description 1 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the openin...

Page 18: ...he battery for removal 5 Battery bay Houses the computer s battery pack 6 Hard disk bay Houses the computer s hard disk secured with screws 7 Sub woofer Emits low frequency sound output Icon Function Description Standby Indicates the computer s standby status HDD Indicates when the hard disc or optical drive is active Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is acti...

Page 19: ...e mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager Battery Lights up when the battery is being charged Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication Launch key Default application Acer Empowerin...

Page 20: ... bar of Windows applications NOTE When using the touchpad keep it and your infers dry and clean The touchpad is sensitive to finger movements hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Function Left Button 1 Right Button 4 Main touchpad 2 Center button 3 Execute Click twice quickly Tap twice at the same speed as double click...

Page 21: ...Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectiv...

Page 22: ...function Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows Shift M Undoes the minimize all windows action Applicati on key This key has the same effect as clicking the right mouse button it opens the application s context menu Hot Key Icon Function Description Fn F1 Hot...

Page 23: ...play screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the speaker volume Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness ...

Page 24: ...nd software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Either directly press the key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version ...

Page 25: ...ings For more information press the key to launch the Empowering Technology menu then click on the appropriate utility and select the Help or Tutorial function Empowering Technology password Before using Acer eLock Management and Acer eRecovery Management you must initalize the Empowering Technology password Right click on the Empowering Technology toolbard and select Password Setup to do so If yo...

Page 26: ...h to the appropriate profile when you move from one location to another Settings stored include network connection settings IP and DNS settings wireless AP details etc as well as default printer settings Security and safety concerns mean that Acer eNet Management does not store username and password information ...

Page 27: ...following functions on off Wireless LAN Bluetooth CardBus FireWire 1394 Wired LAN and Optical Device if supported DC Mode Battery mode There are four pre defined profiles Entertainment Presentation Word Processing and Battery Life You can also define up to three of your own To create new power profile 1 Change power settings as desired 2 Click Save as to save to a new power profile 3 Name the newl...

Page 28: ...sage referto the panel on the lower left hand side of the window For additional options click Settings to T Set alarms T Re load factory defaults T Select what actions will be taken when the cover is closed or the power button is pressed T View information about Acer ePower Management ...

Page 29: ...gement lets you project your computer s display to an external device or project using the hot key Fn F5 If auto detection hardware is implemented in the system your system display will be automatically switched out when an external display is connected to the system ...

Page 30: ...utlook The Acer eDataSecurity Management setup wizard will prompt you for a suvervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to enter your won file specific password when encrypting a file NOTE The password used encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password i...

Page 31: ...1 25 Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data optical and floppy drives to ensure that data can t be stolen while your notebook is unattended ...

Page 32: ... to any of the devices Lock s will immediately be set without any reboot necessary and will remain locked after rebooting until unlocked NOTE If you lose your password there is no method to reset it except by reformatting your notebook or taking your notebook to anAcer Customer Serivce Center Be sure to remember or write down your password Acer eRecovery Management Acer eRecovery Management is a p...

Page 33: ...a backup image to CD or DVD To ensure the best results when recovering your system using a CD or Acer eRecovery Management detach all peripherals except the external Acer ODD if your computer has one including your Acer ezDock Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status Furthermore Acer eSettings Manageme...

Page 34: ...and express optimization method to release unused memory and disk space quickly The user can also enable advanced options for full control over the following option T Memory optimization releases unused memory and check usage T Disk optimization removes unneeded items and files T Speed optimization improves the usability and performance of your Windows XP system ...

Page 35: ...ee ergonomic rotation allows you to capture high resolution photos or videos up front or at the back of the LCD panel The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service Getting to know your Acer OrbiCam No Item 1 Lens 2 Power indicator Item 1 2 3 ...

Page 36: ...he camera clockwise to prevent damage to the device Launching the Acer OrbiCam To launch the Acer OrbiCam double click on the Acer OrbiCam icon on the screen OR Click Start All programs Acer Acer OrbiCam The Acer OrbiCam capture windows window appears Changing the Acer OrbiCam settings Resolution To change the capture resolution click the displayed resolution at the bottom right corner of the capt...

Page 37: ...play then select Camera Settings from the pop up menu You can adjust the Video Audio and Zoom Face tracking options from this window T Capture settings From the Camera Settings window click the Driver Settings button The Properties window will appear Options Window Preview Folder Camera Settings Video Audio Zoom Face tracking Driver Settings Properties Device Settings Advanced Settings Camera Sett...

Page 38: ...pture device of any instant messenger IM application To use the Acer OrbiCam as a webcam open the IM service then select the video webcam feature You can now broadcast from your location to an IM partner anywhere in the world Enabling the Acer VisageON The Acer VisageON technology comes with two features Face tracking and Video effects selected models only The Face Tracking feature tracks your hea...

Page 39: ...e configuration of the camera face tracking and video effects settings Using video effects selected models only The Video Settings section allows you to select an avatar or accessory video effect from the list To select an effect 1 Click the encircled icon to display the available video effects The Video Effect Selection window appears as below 2 Click on a video effect to use The selected effect ...

Page 40: ...avatars you may have to calibrate the face points to achieve better tracking Follow screen instructions in the VisageON to continue NOTE You may use video effects when using the camera for IM chat video sessions or call conferences ...

Page 41: ...cess this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double verticle Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned indepently Acer Gridvista is dual display compatible allowing two displays to be partitioned indepen...

Page 42: ...ager Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start All Programs Launch Manager to start the application Note Easy launch buttons on page 24 Start All Programs Launch Manager Note Easy launch buttons on page 24 Start All Programs Launch Manager ...

Page 43: ... 3150 34 5 95 95 2800 31 BIOS Item Specification BIOS vendor Phneoix BIOS Version BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package 32 pin PLCC Supported protocols ACPI 1 0b 2 0 3 0 PCI 2 2 System HDD Password Security Control INT 13h Extensions PnP BIOS 1 0a SMBIOS 2 4 Simple Boot Flag 1 0 Boot Block PCI Bus Power Management Interface Specification USB1 1 2 0 IEEE 1394 1 0 USB 1394 CD ROM ...

Page 44: ...IMM voltage 1 8V and 0 9V Supports DIMM package 200 pin soDIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations Slot 1 Slot 2 Total Memory 0MB 128MB 128MB 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 128MB 1024MB 1152MB 128MB 2...

Page 45: ...23 bps full speed data rate Protocol Bluetooth 1 1 Upgradeable to Bluetooth 1 2 when SIG specification is ratified Interface USB 1 1 Connector type USB Wireless Module 802 11b g optional device Item Specification Chipset Built in ICH7M Data throughput 11 54 Mbps Protocol 802 11b g Interface PCI Hard Disk Drive Interface Item Vendor Model Name Seagate 40G ST9402112A Toshiba MK4025GAS Hitachi HTS421...

Page 46: ...ormance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Max 3 6Mbytes sec Sustained Max 10 8Mbytes sec Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format Support disc formats 1 Reads data in each CD ROM CD ROM XA CD 1 Video CD CD Extra and CD Text 2 Reads data in Photo CD single and Multi session 3 Reads standard CD DA 4 Reads and write...

Page 47: ...Specification Chipset nVIDIA GeForce Go 7600 nVIDIA GeForce Go 7300 Package 35 5 mm x 40 mm 1257 pin mBGA Interface internal PCIE Supports ZV Zoomed Video port Yes Video Memory Item Specification Chipset nVIDIA GeForce Go 7600 nVIDIA GeForce Go 7300 Memory size Dedicated Video memory size 128MB nVIDIA GeForce Go 7300 256MB for nVIDIA GeForce Go 7600 Interface GDDR2 USB Port Item Specification Chip...

Page 48: ...Go 7300 LAN MARVELL 88E8055 USB 2 0 Built in ICH7 M Super I O controller KBC1122 MODEM Built in ICH7 M Bluetooth Built in ICH7 M Wireless 802 11 b g Built in ICH7 M PCMCIA TI PCI 7412 Audio Realtek ALC883 Keyboard Item Specification Keyboard controller KBC1122 Total number of keypads 88 89 key Windows logo key Yes Internal external keyboard work simultaneously Plug USB keyboard to the USB port dir...

Page 49: ...inance Uniformity N A N A 70 70 Contrast Ratio 300 300 250 250 Response Time Optical Rise Time Fall Time msec 8 8 8 8 Nominal Input Voltage VDD 3 3V Typ 3 3V 3 3V 3 3V Typical Power Consumption watt 5 6 5 7 3 96 N A N A Weight 550 570 600 600 Physical Size mm 317 3x242 0x6 0 317 3x242 0x5 9 317 3x242 0x6 5 317 3x242 0x6 5 Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS 1 channel ...

Page 50: ... 0x5 9 317 3x242 0x6 5 317 3x242 0x6 5 Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS 1 channel LVDS Support Color 262K colors RGB 6 bit data driver 262 144 262 144 262 144 Viewing Angle degree Horizontal Right Left Vertial Upper Lower 40 40 10 30 45 45 15 35 40 40 20 40 40 40 20 40 Temperature Range C Operating Storage shipping 0 to 50 20 to 60 0 to 50 25 to 60 0 to 50 20 to 60...

Page 51: ...urned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system ...

Page 52: ...46 Chapter 1 ...

Page 53: ...entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility CPU Type Genuine Intel R CPU T2600 2 166GHz CPU Speed System BIOS Version V0 10 VGA BIOS Version KBC BIOS Version nVIDIA G73 E463 5 73 22 15FA V0 21 Serial Number xxxxxxxxxxxxxxxxxxxxxx ...

Page 54: ...tem T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found ...

Page 55: ...n of the system KBC Ver This field shows the keyboard Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system PhoenixBIOS Setup Utility CPU Type Genuine Intel R CPU T2600 2 166GHz CPU Speed Sy...

Page 56: ...50 Chapter 2 UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes Parameter Description ...

Page 57: ...Setup Utility Information Main Advanced Security Boot Exit Item Specific Help System Time 19 03 49 System Date 04 25 2006 System Memory 633 KB Extended Memory 1022 MB Quiet Boot Enabled Power on display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save ...

Page 58: ...es if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display ...

Page 59: ...nabled or Disabled IrDA Device Shows the setting of the infrared port Enabled or Disabled PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Serial port Disabled Infrared port is not active Enabled Infrared port is active and is user configured Auto BIOS or OS chooses configuration OS Controlled Displayed when controlled by OS F1 Help Select Item F5 F6 Change...

Page 60: ...fic Help Supervisor Password Is Clear User Password Is Clear Set Supervisor Password Set User Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Enter Enter Exit Security ...

Page 61: ...ou can opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps Parameter Description Option User Password is Shows the setting of the user password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user pass...

Page 62: ...e Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on b...

Page 63: ...Chapter 2 57 If the new password and confirm new password strings do not match the screen will display the following message ...

Page 64: ...ty Information Main Security Exit Item Specific Help Boot priority order Use or to select a device then press F6 to move it up the list or F5 to move it down the list Press Esc to escape the menu F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Boot 1 PCI SCSI Intel RAID0 2 HDD 3 CD DVD TSSTcorpCD DVDW TS L632D 4 LAN B02 D00 Y...

Page 65: ... data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Information Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Ch...

Page 66: ...ery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boo...

Page 67: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 68: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 69: ...tart Thermal Door HDD Door LCD Module Middle Cover HDD Bracket Keyboard Battery Pack F 2 D 5 F 1 B 4 C 2 LCD hinges to logic D 2 LCD hinges to logic C 2 on bottom side C 8 upper case assembly to lower case assembly on bottom side C 2 upper case assembly to lower case assembly on upper side Lower Case Assembly Modem Board Switch Board for AS models Upper Case Assembly Main Board H 4 Speaker Set ODD...

Page 70: ...M2 5 15 NL 86 TAVV5 004 E SCREW M2 2 2 86 TAVV5 005 F SCREW M2 3 NL 86 TAVV5 006 G SCREW M2 4 86 TAVV5 007 H SCREW M3 4 NL 86 TAVV5 008 I SCREW D SUB 4 X40 1 5 NI NL 86 TAVV5 009 LCD Module LCD Inverter LCD Panel Wireless Antenna Set LCD Bezel G 1 for 15 G 2 for 15 4 B 4 B 2 G 2 for 15 4 F 8 4 on left 4 on right LCD Assembly LCD Cable LCD Bracket Sets LCD ...

Page 71: ...Chapter 3 65 Removing the Battery Pack 1 Release the battery 2 Slide the battery latch then remove the battery ...

Page 72: ...ory 4 Remove the four screws holding the thermal cover 5 Detach the thermal cover from the main unit 6 Pop out the memory from the DIMM socket then remove it If the notebook has two memory then repeat this step Removing the Wireless LAN Card TV Tunder Card and System Fan 7 Remove the two screws fastening the wireless LAN card 8 Disconnect the main and auxiliary antennae from the wireless LAN card ...

Page 73: ...e support holder as shown 15 Remove four screws fastening the support holder on the rear side as shown 16 Detach the support holder from the main unit 17 Remove the three screws holding the system fan 18 Disconnect the fan cable from the main board 19 Disconnect the fan cable from the main board 20 Take out the system fan from the main unit as shown ...

Page 74: ...PU heatsink from the main board 24 Remove the three screws fastening the VGA heatsink 25 Detach the VGA heatsink from the main board 26 Use a flat screwdriver to release the CPU lock Turn counter clock wise 27 Remove the CPU from the CPU socket carefully Removing the LCD Module 28 Disconnect the speaker cable from the main board 29 Remove the two screws holding the middle cover ...

Page 75: ...tach the middle cover from the front side and remove it 33 Take out the LCD cable from the groove 34 Disconnect the LCD cable from the main board 35 Pull out the Then take out the CPU heatsink from the main board 36 Remove the three screws fastening the VGA heatsink 37 Detach the LCD module from the main unit ...

Page 76: ...ve the keyboard from the main unit 5 Remove the screw fastening the optical disk drive module on the bottom 6 Use a tool to push the optical disk drive module outwards and remove the ODD module 7 Remove the express dummy card 8 Then remove the PC dummy card 9 10 Remove the 16 screws fastening the upper case and the lower case assembly as shown 11 Remove the four screws fastening the upper case ass...

Page 77: ...he Lower Case Assembly 16 Disconnect the bluetooth cable from the main board and detach the bluetooth module fromt the lower case 17 Remove the two screws fastening the modem board and disconnect the modem board from the main board 18 Disconnect the modem cable and remove the modem board 19 Remove the three screws fastening the main board to the lower case 20 Detach the main board from the lower c...

Page 78: ...e mylar holding the speaker set cable carefully 25 Remove the eight screws fastening the speaker and sub woofer set 26 Then remove the speaker and sub woofer set from the lower case Disassembling the Upper Case Assembly 1 Disconnect the touchpad board to main board FFC and remove it 2 Remove the seven screws and disconnect the touchpad to touchpad board FFC 3 Detach the touchpad bracket from the u...

Page 79: ...ws fastening the media board to the upper case 8 Remove the media board from the upper case 9 Remove the two screws holding the audio board to the upper case 10 Tear off the audio cable from the lower case 11 Turn over the audio board as shown 12 Disconect the audio board cable from the audio board and remove the cable 13 Disconnect the microphone cable and remove the audio board 14 Carefully take...

Page 80: ...the launch board cable and remove it 16 Detach the launch board insulator as shown 17 Remove the four screws fastening the launch board 18 Take out the launch board from the upper case 19 Then take out the touchpad frame from the upper case ...

Page 81: ...carefully 4 Remove the four screws holding the LCD 5 Disconnect the CCD cablem from the CCD board 6 Take out the LCD from the LCD panel 7 Remove the two screws fastening the right LCD bracket 8 Detach the right LCD bracket 9 Remove the two screws fastening the left LCD bracket 10 Then remove the left LCD bracket 11 Disconnect the LCD cable from the LCD and from the inverter ...

Page 82: ...r 3 12 Disconnect the inverter cable and detach the inverter 13 Detach the CCD board from the LCD panel 14 Remove the two screws fastening the wireless antenna set and take out the antenna set from the LCD panel ...

Page 83: ... Remove the four screws holding the HDD hard disk drive foil two on each side 2 Carefully take out the hard disk drive from the HDD foil Disassembling the ODD Module 1 Remove the two screws holding the optical bracket 2 Then remove the optical bracket from the optical disk drive ...

Page 84: ...78 Chapter 3 ...

Page 85: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 81 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 84 Undetermined Problems on page 96 POST detects an error and displayed messages on screen Error Message List on page 85 Other symptoms i e LCD display problem...

Page 86: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Page 87: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Page 88: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 96 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 89: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 90: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 96 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 91: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 80 Keyboard error see Keyboard or Auxiliary Input Device Check on page 80 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 80 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 92: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 93: ...source battery pack and power adapter See Power System Check on page 81 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 94: ...efore memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 R...

Page 95: ... Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Di...

Page 96: ...key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display ...

Page 97: ...uge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment...

Page 98: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Page 99: ...o sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation See Save to Disk S4 on page 45 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk con...

Page 100: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Page 101: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 102: ...operating correctly See Power System Check on page 81 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 103: ...N28 SATA HDD Connector 8 CN5 I O Board to Main Board Connector 27 CN24 BIOS Flash Memory 9 U7 28 U515 Audio Codec 10 CN8 DVI D Port 29 CN20 Mini PCI Socket 11 U14 Graphic Controller 30 CN23 Mini Card Connector 12 U9 DDR2 SDRAM IC 31 CN26 Media Board Connector 13 U15 DDR2 SDRAM IC 32 CN22 Wireless LAN Card Connector 14 JACK2 Microphone Jack 33 CN21 USB Connector 15 U11 Ethernet Controller 34 CN19 U...

Page 104: ...7 U25 PCI cardbus Media Board 1394 IC 19 U39 South Bridge 1 U504 9 CN4000 2 CN502 Launch Board Connector 10 CN4001 3 U503 11 CN504 Audio Board Connector 4 U502 12 CN506 DDR2 SDRAM IC 5 CN4002 13 CN5001 6 CN3000 14 CN5000 7 CN503 Express Card Slot 15 CN505 Touchpad Board Connector 8 CN507 DDR2 SDRAM IC ...

Page 105: ...ade it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should...

Page 106: ...4800MAH BT 00804 016 BOARD MODEM BOARD FOXCONN T60M845 02 54 AAMVN 001 WIRELESS LAN BOARD 802 11BG FOXCONN ABT_ATH5413BG 54 AAMVN 002 WIRELESS LAN BOARD 802 11BG PCI EXPRESS FOXCONN ABT_BRM4318BG 54 AAMVN 003 MINI WIRELESS BOARD 802 11 A B G MOW1 INTEL MM872612 KI GLN01 001 MINI WIRELESS BOARD 802 11 A B G MOW2 INTEL MM872659 KI GLN01 002 MINI WIRELESS BOARD 802 11 A B G ROW INTEL MM874511 KI GLN0...

Page 107: ...5 AAMVN 003 AUDIO BOARD 55 AAMVN 004 TOUCHPAD BOTTON BOARD 55 AAMVN 005 TOUCHPAD SYNAPTICS TM61P 372 56 AAMVN 001 CABLE POWER CORD 3PIN USA 27 AAMVN 001 POWER CORD 3PIN EUR 27 AAMVN 002 POWER CORD AUSTRALIA W LABEL 27 AAMVN 003 POWER CORD 3PIN UK 27 AAMVN 004 POWER CORD 3PIN CHINA 27 AAMVN 005 POWER CORD 3PIN SWISS 27 AAMVN 006 Category No Part Name and Description Acer Part No ...

Page 108: ...MVN 009 POWER CORD 3PIN DENMARK 27 AAMVN 010 POWER CORD ISRAEL 27 AAMVN 011 BLUETOOTH CABLE 50 AAMVN 002 HOT KEYBOARD CABLE 50 AAMVN 003 MIDEA BOARD CABLE 50 AAMVN 004 AUDIO BOARD CABLE 50 AAMVN 005 BUTTON BOARD CABLE 6 PINS 50 AAMVN 006 BUTTON BOARD CABLE 12 PINS 50 AAMVN 007 Category No Part Name and Description Acer Part No ...

Page 109: ...1 CONNECTOR 50 AAMVN 010 CASE COVER BRACKET ASSEMBLY LOWER CASE 60 AAMVN 001 UPPER CASE 60 AAMVN 002 MIDDLE COVER 60 AAMVN 003 ASSY THERMAL COVER 60 AAMVN 004 SUPPORT COVER 60 AAMVN 005 Category No Part Name and Description Acer Part No ...

Page 110: ...ket image here has the touchpad bracket gesket If you need to replace the touchpad bracket please take off the gesket from old touchpad bracket and then stick them to new touchpad bracket 33 AAMVN 001 CPU PROCESSOR CPU INTEL YONAH CORE DUO FSB 667 1 66G 2M SL8VR KC 23001 DTP CPU INTEL YONAH CORE DUO FSB 667 1 66G 2M SL9DM NO VT KC 23E01 DTP CPU INTEL YONAH CORE DUO FSB 667 1 83G 2M SL8VQ KC 24001 ...

Page 111: ... COMBO MODULE COMBO MODULE 24X GBASE W BEZEL 6M AAMVN 001 OPTICAL BRACKET 33 AAMVN 002 COMBO BEZEL G BASE 42 AAMVN 011 DVD COMBO PHILIPS SCB5265 GB LF KO 02403 007 DVD CDRW COMBO 24X DRIVE PANASONIC UJDA 770 KO 02406 013 DVD RW DRIVE DVD RW MODULE 24X DUAL GBASE W BEZEL 6M AAMVN 002 OPTICAL BRACKET 33 AAMVN 002 DVD DUAL BEZEL G BASE 42 AAMVN 012 Category No Part Name and Description Acer Part No ...

Page 112: ... GBASE W BEZEL 6M AAMVN 004 OPTICAL BRACKET 33 AAMVN 002 SUPER MULIA SLOT IN BEZEL PIONEER 42 AAMVN 014 DVD RW DRIVE 8X SUPER MULTI SLOT IN PIONEER DVR K06RS W O BEZEL KU 00805 027 DVD RW MODULE SUPER MULTI SLO IN KME GBASE W BEZEL 6M AAMVN 005 OPTICAL BRACKET 33 AAMVN 002 SUPER MULTI SLOT IN BEZEL KME 42 AAMVN 015 DVD RW DRIVE 8X SUPER MULTI SLOT IN PANASONIC UJ 855 W O BEZEL KU 00807 029 DVD RW ...

Page 113: ...EAGATE 5 4K SATA ST98823AS MERCURY 2 FW 3 06 LF KH 08001 023 HDD 80G HGST 5 4K SATA 1 5G NCQ MORAGA HTS541080G9SA00 C60D KH 08007 015 HDD 80G 5400RPM SATA TOSHIBA ARES B_S MK8032GSX F W AS111G KH 08004 005 HDD 80G SAMSUNG 5400RPM SATA HM080II M60S LF FW YC200 08 KH 0800B 005 HDD 100G HGST SATA 1 5G NCQMORAGA HTS541010G9SA00 FW S60D KH 10007 005 HDD 100G SEAGATE 5 4K SATA ST9100824AS MERCURY 2 FW 3...

Page 114: ... KEYBOARD DARFON BRAZILIAN PROTUGESE KB AAK07 005 AS9800 KEYBOARD DARFON KOREA KB AAK07 006 AS9800 KEYBOARD DARFON UK KB AAK07 007 AS9800 KEYBOARD DARFON GERMAN KB AAK07 008 AS9800 KEYBOARD DARFON ITALIAN KB AAK07 009 AS9800 KEYBOARD DARFON FRENCH KB AAK07 010 AS9800 KEYBOARD DARFON SWISS G KB AAK07 011 AS9800 KEYBOARD DARFON PORTUGUESE KB AAK07 012 AS9800 KEYBOARD DARFON ARABIC KB AAK07 013 AS980...

Page 115: ...7 023 AS9800 KEYBOARD DARFON HEBREW KB AAK07 024 AS9800 KEYBOARD DARFON RUSSIAN KB AAK07 025 AS9800 KEYBOARD DARFON SLOVENIA SLO KB AAK07 026 AS9800 KEYBOARD DARFON CROATIA CR KB AAK07 027 LCD LCD MODULE 19 1 WXGA SAMSUNG NON GLARE 6M AAMVN 011 INVERTER BOARD 19IN TDK XAD369NR 4 LAMPS 19 AAMVN 001 LCD CABLE 19 1IN SAMSUNG W CCD CABLE 50 AAMVN 011 WIRELESS ANTENNA FOR 19 1IN 25 AAMVN 001 CCD CAMERA...

Page 116: ...MO NON GLARE 6M AAMVN 012 INVERTER BOARD 19IN TDK XAD369NR 4 LAMPS 19 AAMVN 001 LCD CABLE 19 1IN CMO W CCD CABLE 50 AAMVN 012 WIRELESS ANTENNA FOR 19 1IN 25 AAMVN 001 CCD CAMERA 1 3M LOGITECH 56 AAMVN 002 LCD BEZEL 19 W LOGO 60 AAMVN 006 LCD COVER W LOGO 60 AAMVN 007 LCD BARCKET L W HINGE 19 1IN CMO 33 AAMVN 005 LCD BARCKET R W HINGE 19 1IN CMO 33 AAMVN 006 LCD 19WXGA CMO M190A1 L01 8MS 300NITS NO...

Page 117: ...CABLE 50 AAMVN 012 WIRELESS ANTENNA FOR 19 1IN 25 AAMVN 001 CCD CAMERA 1 3M LOGITECH 56 AAMVN 002 LCD BEZEL 19 W LOGO 60 AAMVN 006 LCD COVER W LOGO 60 AAMVN 007 LCD BARCKET L W HINGE 19 1IN CMO 33 AAMVN 005 LCD BARCKET R W HINGE 19 1IN CMO 33 AAMVN 006 LCD 19IN WXGA CMO M190A1 L03 8MS 300NITS GLARE TYPE LK 1900D 004 LCD MODULE 20 1 WXGA QDI NON GLARE 6M AAMVN 021 INVERTER BOARD 20IN TDK XAD313NR 6...

Page 118: ...VN 021 WIRELESS ANTENNA FOR 20 1IN 25 AAMVN 002 CCD CAMERA 1 3M LOGITECH 56 AAMVN 002 LCD BEZEL 20 W LOGO 60 AAMVN 008 LCD COVER W LOGO 60 AAMVN 007 LCD BARCKET L W HINGE 20 1IN 33 AAMVN 007 LCD BARCKET R W HINGE 20 1IN 33 AAMVN 008 LCD 20 1IN WSXGA QDI QD20AL0102 8MS 300NITS GLARE TYPE LK 20109 005 LCD MODULE 20 1 WXGA AUO GLARE 6M AAMVN 024 INVERTER BOARD 20IN TDK XAD313NR 6 LAMPS 19 AAMVN 002 L...

Page 119: ...MCIA SLOT RTC BATTERY MB AAK0B 004 MAINBOARD G73M 512MB SATA W O CPU W VGA HEATSINK PCMCIA SLOT RTC BATTERY MB AAK0B 005 MAINBOARD G72MV 128MB SATA W O CPU W VGA HEATSINK PCMCIA SLOT RTC BATTERY W O RF IN AV IN CONNECTOR MB AAK0B 006 MAINBOARD G73M 256MB SATA W O CPU W VGA HEATSINK PCMCIA SLOT RTC BATTERY W O RF IN AV IN CONNECTOR MB AAK0B 007 MEMORY DDR2 533 SO DIMM DDRII533 256MB SAMSUNG M470T33...

Page 120: ...67 256MB HYNIX HYMP532S64BP6 Y5 LF 09UM KN 2560G 013 SO DIMM DDRII667 512MB SAMSUNG M470T6554CZ3 CE6 LF KN 5120B 018 SO DIMM DDRII667 512MB NANYA NT512T64UH8A1FN 3C LF KN 51203 025 SO DIMM DDRII667 512MB INFINEON HYS64T64020HDL 3S B 09U G KN 51202 035 SO DIMM DDRII667 512MB HYNIX HYMP564S64BP6 Y5 LF 09UM KN 5120G 014 SO DIMM DDRII667 512MB ELPIDA GU33512AJEPN612C LF KN 51209 006 SO DIMM DDRII667 1...

Page 121: ...20 IR BLASTER LC MCE05 003 ACCESSORY BOARD TV TUNER M103 S W MPEG HYBRID 55 AAMVN 006 TV TUNER M104 HW MPEG ANALOG 55 AAMVN 007 TV TUNER M115 ADT HYBRID 55 AAMVN 008 ACCESSORY CABLE CABLE AV IN 50 AAMVN 008 CABLE PAL SECAM 50 AAMVN 009 MISCELLANEOUS NTSC ADAPTER 25 AAMVN 003 MICROPHONE MICROPHONE 23 AAMVN 001 SPEAKER SPEAKER SET 23 AAMVN 002 SCERW SCREW 86 AAMVN 001 SCREW 86 AAMVN 002 SCREW 86 AAM...

Page 122: ...116 Chapter 6 SCREW 86 AAMVN 007 SCREW 86 AAMVN 008 SCREW 86 AAMVN 009 SCREW 86 AAMVN 010 SCREW 86 AAMVN 011 SCREW 86 AAMVN 012 Category No Part Name and Description Acer Part No ...

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