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Aastra Model 6863i SIP IP Phone

Installation Guide

41-001505-00 REV00 – 04.2014

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Summary of Contents for 6863i

Page 1: ...Aastra Model 6863i SIP IP Phone Installation Guide 41 001505 00 REV00 04 2014 ...

Page 2: ...anslate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or dis seminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subje...

Page 3: ...r Shared Network Connection 5 Connecting to the Network and to Power 6 Connecting a Handset 7 Installation 8 Inserting the Key Card 15 Accessing Your Options via the Phone UI 16 Accessing Your Options via the Aastra Web UI 16 Troubleshooting Solutions 18 Limited Warranty 19 Exclusions 19 Warranty Repair Services 19 After Warranty Service 19 Limited Warranty Australia Only 20 Repair Notice 20 Exclu...

Page 4: ...duplex speakerphone for handsfree calls AC power adapter sold separately Set paging Availability of feature dependant on your phone system or service provider Requirements SIP based IP PBX system or network installed and running with a SIP account created for the 6863i phone Access to a Trivial File Transfer Protocol TFTP File Transfer Protocol FTP Hypertext Transfer Protocol HTTP server or Hyper ...

Page 5: ...hat you have all of the following items If any part is missing contact the supplier of your phone Additional Accessories Not Included Telephone Handset Handset Cord Two Angle Stand Key Cards and Plastic Cover Regulatory Safety Insert Optional Ethernet Cable s Power Adaptor Wall Mount Kit ...

Page 6: ...hone Keys Key Panel 6863i Handset Line Call Appearance Keys High Quality Speakerphone Keypad Message Waiting Lamp Mute Key Navigation Select Keys Volume Control Options Key Speaker Key Goodbye Key LCD Screen Hold Key Programmable Keys ...

Page 7: ...eady custom ized some of your settings Check with your System Administrator before changing the administrator only options Goodbye Key Ends an active call The Goodbye key also exits an open list such as the Options List without saving changes Hold Key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Line Call Appearance Keys C...

Page 8: ...r phone if required See Connecting to the Network and to Power on page 6 for more information Shared Network Connection To connect a network device such as a computer to the phone connect an Ethernet cable into the network port on the back of the phone marked with Plug the other end of the Ethernet cable into the network jack on the network device for which you are sharing the network connection N...

Page 9: ...t inline power the phone is powered through the network Alert For power use only the GlobTek Inc LPS adapter model no GT 41080 1848 sold separately to connect from the DC power port on the phone to a power source 1 On the back of your phone connect an Ethernet cable into the network port marked with 2 Plug the other end of the Ethernet cable directly into the network jack on the wall j j To Networ...

Page 10: ... the phone over and locate the handset jack marked j Insert one end of handset cord into the jack until it clicks into place Then route the handset cord through the groove as shown in the illustration below Attach the hand set to the other end of the handset cord j j To Handset ...

Page 11: ...onalize their phone viewing preference 1 Locate the stand insertion area on the back of the phone above the various ports 2 Carefully insert the stand into the insertion area and slide the stand towards the right until it snaps in place Note The orientation of the stand determines the viewing angle If the bottom of the stand is installed facing the top of the phone the viewing angle will be 35 If ...

Page 12: ...all plate Direct Wall Mount Installation To mount your 6863i IP Phone directly to the wall Note Refer to the Aastra 6800i Series Wall Mount Kit Installation Guide for additional product and installation details 1 Locate the wall mount insertion area on the back of the phone above the various ports 2 Carefully insert the Wall Mount Connector into the insertion area of your phone ensuring the Vertic...

Page 13: ...hook when the phone is mounted to the wall 5 Usingtheprovidedscrews attachthe Wall MountBase to thewall ensuring the Vertical ScrewLock Hole isfacing up Note Depending on the wall type you may need to use wall anchors Two wall anchors are included with your 6863i IP Phone 6 On the back of your phone connect the provided Ethernet cable into the network port marked with Plug the other end of the Eth...

Page 14: ...ched to the Wall Mount Connector has been omitted in the figure above 8 Insert the locking screws into the Vertical and Horizontal Screw Lock Holes to secure the Wall Mount Connector to the Wall Mount Base Note For clarity the phone attached to the Wall Mount Connector has been omitted in the figure above 9 Place the handset into your phone s handset cradle Wall Mount Connector Attached to Wall Mo...

Page 15: ...to the insertion area of your phone ensuring the Vertical Screw Lock Hole is facing up and slide the Wall Mount Connector towards the right until it snaps in place 3 Turn over your phone and locate the handset hook found in the handset cradle 4 Using your index finger and thumb rotate the handset hook 180 as illustrated in the figure below The handset hook is now in the correct position ensuring t...

Page 16: ...n place Note Depending on the wall type you may need to use wall anchors Two wall anchors are included with your 6863i IP Phone 6 Align the Wall Mount Base above the screw heads ensuring the Vertical Screw Lock Hole is facing up on the telco wall plate and pull down to lock the Wall Mount Base in place v 7 On the back of your phone connect the provided Ethernet cable into the network port marked w...

Page 17: ...ched to the Wall Mount Connector has been omitted in the figure above 9 Insert the locking screws into the Vertical and Horizontal Screw Lock Holes to secure the Wall Mount Connector to the Wall Mount Base Note For clarity the phone attached to the Wall Mount Connector has been omitted in the figure above 10 Place the handset into your phone s handset cradle Wall Mount Connector Attached to Wall M...

Page 18: ...nto the programmable key card slot on the front panel of the telephone using the inden tation of the plastic for alignment 3 Place the plastic cover over the paper key card ensuring the plastic cover tabs are inserted into their respective slots 4 Press the plastic cover down firmly to even out and secure the plastic cover to the phone Key Card Plate Key Card Plate Removed Intercom Services Direct...

Page 19: ...to an option use the UP and DOWN navigation keys to scroll through the list 3 Press the RIGHT navigation key the Select key or press the number of the corresponding option using the keypad to select an option 4 Use the navigation keys to change and set various options 5 Press the LEFT navigation key or the Goodbye key at any time to exit without saving changes Aastra Web UI 1 Open your web browser...

Page 20: ...rator or User A longer list of options display in the side menu for an Administrator 2 At the prompt enter your username and password and click OK Note For a user the default user name is user and the password field is left blank The Network Status window displays for the IP Phone you are accessing 3 You can logout of the Aastra Web UI at any time by clicking Log Off ...

Page 21: ... to your phone If your network does not provide inline power over Ethernet you can obtain a PoE inline power injector to provide power over Ethernet locally to your phone See the section Connecting to the Network and to Power on page 6 for details Why does the telephone wobble Make sure the cords are routed properly through the back of the phone as indicated in the section Connecting a Hand set on...

Page 22: ...s and or long distance charges which result from unauthorized and or unlawful use Aastra shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customer s use of or inability to use this product either separately or in combination with other equipment This paragraph however shall not apply to conse...

Page 23: ...o be provided with all products returned for warranty repairs Exclusions Aastra does not warrant its products to be compatible with the equipment of any particular telephone company This war ranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the product is in yo...

Page 24: ...or the supply of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the goods repaired 1 2 Clause 1 1 is not intended to have the effect of excluding restricting or modifying a the application of all or any of the provisions of Part 5 4 of Schedule 2 to the Competition and Con...

Page 25: ...and or unlawful use While every effort has been made to ensure accuracy Aastra will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2014 Mitel Networks Corporation www aastra com ...

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