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Your VCX telephone must be configured to work in an IP 
network. Typically, your administrator assigns IP parameters, 
including an IP address and password, as part of the 
installation process.

Put a Call on Hold

While you are on a call, press 

Hold.

 The light next to the line 

button flashes. To return to the call, press the line button. 

Transfer a Call

1.

While you are on a call, press 

Transfer

2.

Dial the number to which you want to transfer the call. 

3.

When you hear ringing, press 

Transfer

 for an 

unannounced transfer, or wait for the recipient to 
answer, announce the call, press 

Transfer

, and hang up.

Make a Conference Call

1.

Place or receive a call. Two parties are now on the call.

2.

Press 

Conference.

3.

Dial the third party, wait for that party to answer, and 
then press 

Conference 

again.

„

If one party is internal and the other two parties are 
external, the conference ends when the internal party 
hangs up.

„

To place your part of a conference call on hold, press 

Hold.

 The other parties can talk to each other, but they 

cannot hear you. (Music on Hold is not played.)

Adjust the Volume

„

Handset

 — Lift the handset. Repeatedly press the 

higher or lower volume control button.

„

Speaker

 — Press 

Speaker

. Repeatedly press the higher 

or lower volume control button.

„

Headset

 (3102 only) — During a call, repeatedly press 

the higher or lower volume control button.

„

Ringer

 — While the telephone is ringing, repeatedly 

press the higher or lower volume control button.

Mute a Call 

During a call, press the Mute button. The light next to the 
button comes on. You can hear the caller but the caller 
cannot hear you. To cancel, press the Mute button again.

Log In/Log Out

„

While logged in, press 

F 410 + 5 + 6

 to log out 

of a phone.

„

To log in, press 

F 410 + 5 + 6

 and enter the 

password for your phone at the prompt.

„

To log in to a second VCX phone, log out of that phone. 
Press 

F 410 + 5 + 4

 and enter the number of 

your primary phone. Log in the second phone. Calls 
made to your number will ring in both locations.

Forward Incoming Calls to Your Voice Mail

Press 

FWD MAIL

. The light next to the button comes on; all 

incoming calls ring once and then go to your voice mail 
message box. To cancel this feature, press 

FWD MAIL

 again.

Switch Your Telephone to Do Not Disturb

Press the 

Do Not Disturb

 button (or press 

F 446

).

 

The display shows 

Do Not Disturb

. All incoming calls go 

directly to your call coverage point (by default, voicemail). To 
cancel, press the 

Do Not Disturb

 button or press 

F 446 

again.

Park a Call and Retrieve a Parked Call

1.

While you are on a call, press the 

Call Park

 button, or if 

Call Park is not assigned to an Access button, press

F 444.

2.

Enter one of the extensions reserved for Call Park or 
press the 

Call Park

 button again to use the default Call 

Park extension. The default Call Park numbers are 800 
through 899, inclusive.

„

The call is parked until someone retrieves it, the caller 
hangs up, or the Call Park timer expires (the default is 5 
minutes).

„

If the extension you chose is busy, the system assigns  
another Call Park extension.

„

If the Call Park timer expires, the system rings the 
extension that parked the call.

To retrieve a parked call, dial the Call Park extension where 
the call was parked.

Dial from the Telephone Display Panel

1.

Pick up the handset, and then press the 

Call History

 

button or press 

F 462

.

2.

On the Display Panel, use the arrow keys to scroll 
through the list: Placed Calls, Received Calls, Missed 
Calls, Unviewed Missed Calls, or Clear All Logs.

3.

Press the button associated with the list option whose 
entries you want to view.

4.

Press one of the three buttons below the Display Panel:

„

To select a call from the list and automatically dial it, 

press 

Slct.

„

To see the previous menu, press

 Back

.

„

To leave the display panel menus, press

 Exit

.

Other VCX Phone Features

For information about other features such as Speed Dialing, 
Call Forwarding Destinations, Bridge Extensions, and 
Controlling Caller ID, see the 

3Com VCX Business Telephone 

Guide

 or the VCX User web interface.

VCX™ Business Telephone

Quick Reference Guide

Part Number: 900-0329-01 Rev AA
Published: November 2005

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