3Com EtherLink 3C905C-TX User Manual Download

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EtherLink

10/100 PCI for

Complete PC Management
Network Interface Cards
User Guide

3C905C-TX and 3C905C-TX-M
EtherLink 10/100 PCI NICs for
Complete PC Management

Part No. 09-1488-000
Published March 1999

book Page 1 Monday, March 15, 1999 1:31 PM

Summary of Contents for EtherLink 3C905C-TX

Page 1: ...ww 3com com productreg EtherLink 10 100 PCI for CompletePCManagement Network Interface Cards User Guide 3C905C TX and 3C905C TX M EtherLink 10 100 PCI NICs for Complete PC Management Part No 09 1488 0...

Page 2: ...y then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at priva...

Page 3: ...micAccess Software 14 Using the Workgroup Keep Alive Packet 15 Using Remote System Alerts 15 Remote System Alerts Requirements 15 Supported Remote System Alerts 15 Using Desktop Management Interface D...

Page 4: ...Driver 39 About 3Com Intelligent Auto Install Software 39 Intelligent Auto Install Requirements 40 Running the Intelligent Auto Install Program 40 Installing the NetWare Server Driver 41 Obtaining Net...

Page 5: ...ake Up Test 59 Troubleshooting Remote Wake Up 61 Viewing Network Statistics 62 Using the 3Com Icon in the Windows System Tray 63 Removing NIC Software 64 Windows 95 and Windows 98 64 Windows NT 4 0 64...

Page 6: ...ements 78 Client PC Requirements 78 Network Management Requirements 78 Installing the 3Com DMI Agent 79 D TECHNICAL SUPPORT Support from Your Network Supplier 81 Online Technical Services 81 World Wid...

Page 7: ...25 5 Add New Hardware Wizard 30 6 Network Settings Window 34 7 Selected NIC Screen 44 8 General Screen 48 9 Configuration Screen 48 10 Support Screen 55 11 Diagnostics Screen 58 12 Remote Wake Up Tes...

Page 8: ...tions 24 5 NetWare NLMs 41 6 NIC Configuration Methods 45 7 NIC Configuration Settings 46 8 Installation Troubleshooting Tips 53 9 LED Interpretations 56 10 Frequently Asked Questions 66 11 Unshielded...

Page 9: ...notes Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF or HTML on the 3Com World Wide Web site http www 3com com You can download Acrobat Reader f...

Page 10: ...ly as shown and then press Return or Enter Commands appear in bold Example To launch the DOS diagnostics program enter the following command a install The words enter and type When you see the word en...

Page 11: ...ures including Remote Wake Up managed PC boot agent system alerts workgroup keep alive and DMI 2 0 support The two versions of the 3C905C NIC are shown in Figure 1 and described in the next section Fi...

Page 12: ...NIC supports see Standards Conformance in Appendix A Unless specifically indicated 3C905C is used throughout this guide to refer to both NICs Using Remote Wake Up Remote Wake Up is the ability to remo...

Page 13: ...lations and Remote Wake Up To use multiple NICs as Remote Wake Up NICs in the same PC the PC must have a power supply that can support multiple Remote Wake Up devices See your PC documentation if you...

Page 14: ...ng features Distributed RMON dRMON SmartAgents Enables full RMON reporting on all network segments including switched networks without the need to place dedicated RMON probes throughout the network Tr...

Page 15: ...System Alerts Requirements To generate remote system alerts The 3C905C NIC must be connected to the PC motherboard using the NIC SOS or SMBus SMB connector See your PC documentation or contact your P...

Page 16: ...es and their peripheral devices across the network to a DMI 2 0 compliant management application A network administrator can then use this information to configure and manage a client or server PC rem...

Page 17: ...nstalling the NIC in the PC as described in this chapter 2 Install the NIC in the PC and connect it to the network as described in this chapter 3 Install the NIC driver and software See Chapter 3 or C...

Page 18: ...ons If the 3C905C NIC or the EtherDisk diskettes are damaged or missing contact your shipper or network supplier You also need to know the following about your network environment The kind of network...

Page 19: ...n the preinstallation program Enter a preinstl 6 After the preinstallation program finishes turn off the power to the PC and remove EtherDisk diskette 1 The next step is to install the NIC in the PC I...

Page 20: ...I slot and remove the corresponding slot cover Save the screw Do not install the NIC in a shared PCI slot Avoid any PCI slot next to an ISA slot This is often a shared slot and does not support bus ma...

Page 21: ...to continue the installation If you want to connect a cable from the SOS or SMBus connector see your PC documentation or contact your PC manufacturer for instructions If you do not want to connect a c...

Page 22: ...your PC is compliant with PCI 2 2 Remote Wake Up is automatically enabled through the PCI bus You do not need to connect the Remote Wake Up cable WARNING Make sure that the PC power cord is unplugged...

Page 23: ...the power cord Do not turn on the power to the PC 5 Go to the next section Connecting SOS or SMBus Cables for Remote System Alerts or go directly to the following section Connecting to the Network Plu...

Page 24: ...one of these cables and follow the instructions provided with the PC documentation Connecting to the Network This section describes how to connect the 3C905C NIC RJ 45 port to an Ethernet or Fast Eth...

Page 25: ...twisted pair network cable into the RJ 45 port on the NIC backplate see Figure 4 Figure 4 Connecting to the RJ 45 Port 2 Connect the other end of the network cable to an active network port The next...

Page 26: ......

Page 27: ...Intelligent Auto Install software to install the NIC driver under Windows 95 Windows 98 or Windows NT The Intelligent Auto Install software is for Windows 3 x and DOS clients connecting to a NetWare s...

Page 28: ...ufacturer and then click OK b Insert EtherDisk diskette 1 in drive A make sure that A appears in the entry box and then click OK c Go to step 2 when prompted for EtherDisk diskette 2 If the Update Dev...

Page 29: ...then click OK If you do not have the Windows 95 CD or diskette but the Windows 95 installation files are on your hard drive click OK Enter the directory in the Copy Files From entry box usually C WIND...

Page 30: ...Chapter 2 Make sure that the NIC is installed in the PC and that it is connected to the network Make sure that you have the Windows 98 installation files These files may be on a CD or diskettes or the...

Page 31: ...tallation files are on your hard drive click OK Enter the directory in the Copy Files From entry box usually C WINDOWS OPTIONS CABS and then click OK Files are copied You are prompted for EtherDisk di...

Page 32: ...2 Double click the My Computer icon then the Control Panel icon and then the Network icon The Network window appears 3 Click the Adapters tab If networking has not been installed on your PC before Wi...

Page 33: ...then restart the PC The installation is complete Go to Verifying Successful Installation later in this chapter to confirm that the NIC is properly installed Windows NT 3 51 If you encounter problems d...

Page 34: ...og box appears 6 Insert EtherDisk diskette 1 in drive A Make sure that A appears in the entry box and then click OK The Select OEM Option window appears 7 Make sure that the name of the NIC is selecte...

Page 35: ...software are properly installed on your PC Windows 95 and Windows 98 To verify successful NIC installation on a PC running Windows 95 or Windows 98 1 Open the Windows Start menu select Settings and th...

Page 36: ...nstalling Multiple NICs This section describes how to install multiple 3C905C NICs in a Windows 95 Windows 98 or Windows NT 4 0 PC You must use these procedures to install multiple NICs Failure to fol...

Page 37: ...the network 9 Plug in the PC power cord turn on the power to the PC and then start Windows Windows detects the second NIC The second NIC uses the same driver and software as the first NIC When Window...

Page 38: ...screen 8 Click OK Files are copied 9 Insert EtherDisk diskette 2 when prompted Files are copied The Network screen appears with the name of the first installed NIC 10 Close the Network screen If you a...

Page 39: ...g DOS Windows 3 x or Windows for Workgroups to access resources on a NetWare 3 1x or 4 x network Use the 3Com Intelligent Auto Install software to install the client software and drivers for Novell Ne...

Page 40: ...his program Running the Intelligent Auto Install Program To run the Intelligent Auto Install software to install the client software and drivers for a NetWare network 1 Install the NIC and connect it...

Page 41: ...iles are on EtherDisk diskette 3 in the NWSERVER directory or they can be obtained from Novell Obtaining NetWare Loadable Modules You can obtain current NLMs for the NetWare servers listed in Table 5...

Page 42: ...erDisk diskette 3 in your PC and then press Enter 5 Press Enter after the driver is loaded 6 Save parameters and continue the installation Multiple NICs To support more than one NIC in a NetWare serve...

Page 43: ...mple if the server uses Ethernet_802 2 the workstation must also use Ethernet_802 2 The values net1 and net2 are unique numbers assigned by the system administrator to each NIC Make sure that net1 and...

Page 44: ...TWARE CLIENT AND SERVER DRIVER INSTALLATION Figure 7 Selected NIC Screen The slot number appears in the Selected NIC panel This slot value must match the slot value entered in the load line of the AUT...

Page 45: ...cription Requirement s 3Com NIC Diagnostics program for Windows Configure the NIC locally using the 3Com NIC Diagnostics program for Windows 1 Open the Windows Start menu 2 Select Programs and then 3C...

Page 46: ...PU Utilization saves CPU resources for other tasks Maximized Network Performance is appropriate if no other applications are making major demands on CPU resources Normal Minimized CPU Utilization Maxi...

Page 47: ...ation about any topic on a screen click the question mark in the upper right corner of the screen move it over a topic and click once 3 If your PC has more than one NIC installed open the Network Inte...

Page 48: ...48 CHAPTER 5 NIC CONFIGURATION Figure 8 General Screen 4 Click the Configuration tab The Configuration screen Figure 9 appears Figure 9 Configuration Screen...

Page 49: ...ot Agent MBA This section explains how to configure the 3C905C TX M NIC Managed PC Boot Agent MBA boot ROM to boot from the network The information also applies to the MBA boot ROM that can be purchas...

Page 50: ...patible If your PC was purchased recently it may be BBS BIOS Boot Specification BIOS compatible The BBS determines how the system BIOS identifies boot devices in a PC such as a CD ROM drive a hard dri...

Page 51: ...time during the network boot process Non BBS BIOS Compatible PCs To enable a non BBS BIOS compatible PC to boot from the network using the MBA boot ROM 1 Make sure that the NIC boot ROM setting is Ena...

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Page 53: ...rting or removing the NIC from the PC turn the PC power off and unplug the power cord Table 8 Installation Troubleshooting Tips Tip Description Check the NIC installation Make sure that you have run t...

Page 54: ...elp Topics to display a list of Help topics or click Find to search for a Help topic Run the NIC diagnostic tests Run the NIC and Network Tests as described in this chapter If the tests fail replace t...

Page 55: ...C905C NIC 1 Make sure that the NIC and its driver are installed 2 Start the 3Com NIC Diagnostics and Configuration program a Open the Windows Start menu b Select Programs and then 3Com NIC Utilities c...

Page 56: ...or a picture of the LEDs Table 9 LED Interpretations LED State Meaning 10 LNK link On If drivers are installed the 10BASE T connection is active If drivers are not installed the NIC is receiving power...

Page 57: ...program for DOS See the DOSDIAG TXT file located in the HELP directory on EtherDisk diskette 3 for instructions To run the NIC Test Network Test or Remote Wake Up Test on a Windows 95 98 or Windows NT...

Page 58: ...to the network 1 Click Run Network Test on the Diagnostics screen The Network Connectivity Test screen appears 2 Click Start If the test fails Make sure that the NIC is properly connected to the netwo...

Page 59: ...y 3 Click Close To Run the Remote Wake Up Test You need at least two PCs on your network that contain a 3Com NIC with EtherDisk 4 x or later software to run the Remote Wake Up Test 1 On the first PC e...

Page 60: ...the network You will not be able to run the Remote Wake Up Test the Test Remote Wake Up Restart button will appear dimmed c Enter the number of seconds in the Seconds Until Wakeup entry box that the...

Page 61: ...Up Test See the previous section Running the NIC Diagnostics Tests for instructions 5 Check the PC BIOS a Boot the PC and enter the BIOS If you do not know how to enter the BIOS consult the reference...

Page 62: ...with the new NIC installed there may be a problem with the PC motherboard Contact your PC manufacturer Viewing Network Statistics To view statistical information about the network 1 Start the 3Com NI...

Page 63: ...network See Frequently Asked Questions later in this chapter for help To show the 3Com icon in the Windows system tray 1 Start the 3Com NIC Diagnostics program a Open the Windows Start menu b Select...

Page 64: ...m icon 2 Click the Device Manager tab 3 Double click Network adapters 4 Highlight the name of the NIC 5 Click Remove 6 Click OK to confirm the device removal You are prompted to restart the PC If you...

Page 65: ...Panel icon and then double click the Network icon The Network Settings window appears 2 In the Installed Adapter Cards panel select the name of the installed NIC and then click Remove A warning messag...

Page 66: ...his hardware profile is not selected Why does the NIC install as a generic PCI Ethernet controller under Other Devices in the Windows 95 98 Device Manager When Windows 95 98 is installed after the NIC...

Page 67: ...he computer BIOS manually after installing your PCI NIC Refer to the owner s guide for your PC What interrupts should I avoid You should avoid using any interrupts used by ISA EISA boards that do not...

Page 68: ...World Wide Web site http www 3com com partners acpi Where can I get more information about Fast IP and DynamicAccess software Fast IP part of 3Coms DynamicAccess software improves performance on swit...

Page 69: ...ower Requirements 10 Mbps Ethernet 10BASE T Ethernet IEEE 802 3 industry standard for a 10 Mbps baseband CSMA CD local area network 100 Mbps Fast Ethernet 100BASE TX Fast Ethernet IEEE 802 3u industry...

Page 70: ...Industries Association Telecommunications Industries Association EIA TIA 568 Commercial Building Wiring Standard and the Technical Services Bulletin TSB38 standards Twisted Pair Cable Twisted pair cab...

Page 71: ...odulating them onto separate carrier frequencies A wiring topology using 10BASE T specifies a wiring hub cable arranged in a star configuration and unshielded twisted pair cable Each node has a separa...

Page 72: ...broadcast architecture A specific media access control MAC scheme A wiring topology using 100BASE TX specifies a wiring hub cable arranged in a star configuration and Category 5 UTP or STP wiring Eac...

Page 73: ...cess Client PC Requirements DynamicAccess software can be installed on a PC running Windows 95 Windows 98 Windows NT 4 0 or Windows NT 3 51 CAUTION If you plan to install DynamicAccess software on a m...

Page 74: ...M32 If you cannot locate the file on your hard drive copy the file from EtherDisk diskette 2 to the appropriate directory The file is expanded and the DynamicAccess software is installed on your PC 4...

Page 75: ...ftware at your site DynamicAccess software configuration instructions are intended for network administrators who have experience installing software and using management tools for an Ethernet network...

Page 76: ...IP Administration Allows you to set DynamicAccess control panel access set VLAN options enable efficient multicast control and enable the prioritizing of traffic For specific instructions on configur...

Page 77: ...the following 3Com World Wide Web site http www 3com com managedpc Overview The 3Com DMI Agent allows you to obtain basic NIC information including Node address MAC address Driver version Additionall...

Page 78: ...quirements for installing and using the 3Com DMI Agent Client PC Requirements Your PC requires the following items to use the 3Com DMI Agent DMI Service Provider 2 0 or greater such as Smart Technolog...

Page 79: ...o install the 3Com DMI Agent 1 Make sure that the PC meets the requirements listed in Client PC Requirements earlier in this chapter 2 Make sure that the 3C905C NIC is installed in the PC and is conne...

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Page 81: ...pplier for assistance have the following information ready Diagnostic error messages A list of system hardware and software including revision levels Details about recent configuration changes if appl...

Page 82: ...t needed with Web browser software such as Netscape Navigator and Internet Explorer 3Com Bulletin Board Service The 3Com BBS contains patches software and drivers for 3Com products This service is ava...

Page 83: ...62 6000 3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles diagrams and troubleshooting instructions on 3Com products 24 hours a day 7 days a week Call 3...

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Page 85: ...s 45 3Com support services accessing 54 3Com World Wide Web site URL 81 3ComFacts 83 A accessing Help 54 ACT activity LED description 56 picture of 11 troubleshooting with 56 activity on the network v...

Page 86: ...Access software administration 76 client requirements 73 configuring 75 features 14 Help accessing 76 installing 74 overview 14 removing 76 verifying installation 75 E efficient multicast control conf...

Page 87: ...nfiguring 49 network booting 50 overview 13 media type configuring 47 default setting 47 MIBs 82 multiple collisions viewing 63 multiple NIC installations NetWare server 42 Windows 95 98 36 Windows NT...

Page 88: ...river 68 sent frames viewing 63 server driver Novell NetWare 41 shielded twisted pair STP cable 70 single collisions viewing 63 SMB System Management Bus connector 11 software installing NetWare 39 Wi...

Page 89: ...tallations 36 removing NIC software 64 upgrading from Windows 95 18 verifying installation 35 Windows for Workgroups Novell client driver installing 39 Windows NT 3 51 installing driver 33 removing NI...

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Page 91: ...parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com s...

Page 92: ...RRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOS...

Page 93: ...off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment a...

Page 94: ...you are a European Community EC resident information necessary to achieve interoperability of the Software with other programs within the meaning of the EC Directive on the Legal Protection of Compute...

Page 95: ...a valid legal and enforceable provision of similar intent and economic impact shall be substituted therefor ENTIRE AGREEMENT This License Agreement sets forth the entire understanding and agreement b...

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