233621 ZEN II, Quick Start Manual

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ZEN II
QUICK USE GUIDE
PACKING LIST PACKING LIST
PRODUCT ILLUSTRATION
SPECIFICATIONS
Charging Case x1 Earbud x1
Charging Cable
USB-C To USB-A x1
User Guide x1
Press and hold for 2 seconds
Ambient Mode ON /Noise Cancellation Mode ON
Note: The earbuds are set to Noise Cancellation Mode when powered ON.
Note: due to the differences in mobile phone brand and system, there may
be subtle differences in operation. Users can contact our after-sales
service if have questions
.
Noise Cancellation Mode: Our noise canceling technology and
optimized passive isolation can suppress wide-band ambient noise
Ambient Mode:
Allows you to hear sounds around you even while
wearing the earbuds
Choose appropriate earplugs (xs/s/m/l/xl) according to the
wearing comfort The size M ear tips are attached to the earbuds
in-box.
WEAR DEMONSTRATION TOUCH FUNCTION
CHARGING CASE LED BEHAVIOR
After putting the earbuds into the ear, rotate and adjust the earplugs
to the right depth and angle to fit the ear canal (as shown below)
CHARGE
① When the earbud power is lower than 5%, it will prompt "low power".
Put the earbud into the charging box, and the red light of the
indicator flashes, that is, it is charging;
② When inserting the type-C line for charging, the blue light of the
charging box will be on for 5 seconds, and the red light will be on
for a long time;
③ Fully charged, the blue light of the charging box lights up for 5 seconds;
④ When charging, the red light of the charging box is on for a long time.
NOISE CANCELLATION MODE AND AMBIENT MODES
USE THE TOUCH PAD
Use touch pad to control Music Play / Pause, Pick/ Hang up /
Reject call, Noise Cancellation on, Ambient on, and activate the
Mobile phone's System voice assistant for conversation.
a. Do not plug the earbuds into your ears without installing ear tips, as
this may damage your ears.
b. Earplugs and earbuds should be cleaned irregularly.
a. To avoid hurting your ears, please do not apply excessive pressure on
the touch pad with your fingers (touch pad lightly);
b. To avoid damaging the touch pad, please do not click on it with any
sharp objects.
① Turn on after opening the cover,and take out the earbuds from the
charging case,it will automatically turn on.
② The LEDs on the earbuds flash red and blue alternately, and the
earbuds enter pairing mode.
③ Find "233621 ZEN II" on the Bluetooth list to pair the first earbud;
④ Pairing completed, enjoy music
Note:
a
.
For the earbuds that are not paired for the first time, when connecting a
new mobile phone, you need to press and hold the charging box key for
3 seconds to release, and the earbuds, enters the pairing mode , the
LEDs flash red and blue alternately.
b
.
In the status of wearing connection, briefly press the earbuds touch pad
for 5 times, the earbuds, enters the pairing mode, and the LED flashes
red and blue alternately.
TURN ON/TURN OFF
The earbuds in the charging box, open the cover of the charging box
or the earbuds out of the box, and the earbuds will automatically
turn on. In the power on state, put the earbuds into the charging
box or close the cover of the charging box.
PAIRING
Pair and connect for the first time （ The isolating film on the left and
right earbuds needs to be removed ）
LED BEHAVIOR
Earbud LED Behavior
① If the earbuds are disconnected with the mobile phone and return
to the effective connection range within 10 minutes, Bluetooth will
automatically reconnect.
② If the earbuds are disconnected with the mobile phone and return
to the effective range within 10-20 minutes, Bluetooth needs to
be reconnected manually.
Bluetooth remote disconnection and reconnect
In the charging box state: open the cover of the charging box or
operate the earbuds out of the box. earbuds without connection
records will automatically enter the pairing mode after power on;
When the earbuds with connection record is powered on and
connected to the last connected Bluetooth device, the connection
timeout of 20 seconds will automatically enter the pairing mode;
The LEDs can be changed into red light and blue light flashing
alternately.
Turn on to reconnect
When the earbuds are in the charging box and the cover is opened,
long press the charging box button for 8 seconds to enter the pairing
mode, and the red and blue lights flash alternately, that is, clear the
pairing record and restore the factory settings. Previously connected
mobile phones need to be repaired before they can be used.
Restore Factory Settings
Functions
Operations
Tap once/Put on
Tap once/Put on
Tap once /Remove
Tap 3 times left / right touch pad
Tap twice left / right touch pad Tap once /Remove
Operations
Music
Play
Pause
Previous song
Next song
Incoming call
Noise cancellation/
Ambient
on
Call/ third party call
voice assistant
During a call
Activate Tap twice and the second Tap hold for 2s
Press and hold for 2S
1. Tap twice, pick UP call
2. Tap twice again, Hang Up call
3. Press and hold
，
Reject Call
Tap twice, Hang Up call
There is a new
call during
the call
1. Tap twice to keep the current
call and connect a new call.
2. Press and hold to continue the
current call and reject the new call.
3. While holding the call, Tap twice
to hang up the current caller.
4. While holding the call,Press and
hold to switch between two calls.
Left earbud Right earbud
Being Charged
① Insert USB, the blue light will be on for 5 seconds, and the red
light will be on for a long time;
② When fully charged, the blue light turns on and turns off after
5 seconds;
③ When charging, the red light stays on.
Not being charged (Open / Close the top cover of the charging
case or press the function button)
① The battery power is 70% - 100%, and the red light flashes once;
② The battery power is 30% - 70%, and the red light flashes twice;
③ The battery power is 1% - 30%, and the red light flashes 3 times;
④ The charging box is low (does not charge the earbuds), and the
red light flashes 3 times.
Ear tips x4
Touch pad
Earbud in
box LED indicator
Touch pad
Earbud in
box LED indicator
Charging case
LED indicator
USB-C Connector Function key
① When the earbuds are charged in the charging box, the
red light flashes once every 3 seconds;
② When the earbuds are enter pairing in the charging box,
red and blue flashes alternately;
③ When the earbuds are fully charged, the red and blue lights
are off;
④ Restore factory settings, red and blue lights flashes
alternately.
Model: ZEN II
Bluetooth chip: QCC5141
Bluetooth version: BT 5.2
Speaker size: Φ 10mm 32Ω±15% 100±2 dB@1KHz
Bluetooth frequency: 2400-2483.5MHz
Audio codec support: SBC
，
Aptx Adaptive
Frequency response range: 20Hz
～
20KHz
Connections: Type-C
Support mode: HSP1.2/HFP1.7/A2DP1.3/AVRCP1.6
Battery Specification: rechargeable polymer lithium ion
battery (single earbud: 3.7V, 85mAh;
charging box: 3.7V, 500mAh)
Play time: earbuds are fully charged about 7.5
hours (ambient sound on); When the
charging box is fully charged, the
earbuds can be charged twice.
Total endurance of 23 hours
Water resistance rating: IPX4(for earbuds only)
Weight:
4.2g (single earbud),42g
(both earbuds and case)
1. Does the earbud not turn on?
Answer:
① check whether the earbud has no power, and charge the earbud
in time.
2. Is the earbud signal unstable?
Answer:
① restart the earbud (put it back into the charging box and pick it
up again).
② Check the compatibility and call quality of the mobile phone.
③ Confirm whether the connected device is too far away from the
earbud or there is interference in the surrounding environment.
④ Do not stay in the environment of signal interference reflection.
3. Why is the single / dual earbuds suddenly silent during use?
Answer:
① the Bluetooth switch of the mobile phone is touched by mistake
and the Bluetooth of the mobile phone is turned off.
② Due to the particularity of Bluetooth earbuds, your area is in the
environment with strong electromagnetic interference, and it will
be silent.
③ Whether the earbud is set to mute mode.
4. What if there is an electric current sound in the ear?
Answer:
① if the current sound is obvious, please confirm whether it is
caused by environmental interference. It is suggested to use or
close the WiFi equipment at another place to reduce interference.
② Please try to put the earbud back into the charging box, close the
box cover for 5 seconds, open the box cover and reconnect with
the phone to confirm whether the current sound disappears or
attenuates. Or after hard reset and restart, connect the mobile
phone to confirm whether the current sound disappears or
attenuates.
FREQUENTLY ASKED QUESTION