ZyXEL Communications ZyAIR G-3000, User Manual

Page: 170 / 222

ZyAIR G-3000 User’s Guide
171 Appendix A Troubleshooting
Problems with the Password
Problems with Telnet
Problems with the WLAN Interface
Table 59 Troubleshooting the Password
PROBLEM CORRECTIVE ACTION
I cannot access the
ZyAIR.
The Password and Username fields are case-sensitive. Make sure that you enter the
correct password and username using the proper casing.
Use the
RESET button on the top panel of the ZyAIR to restore the factory default
configuration file (hold this button in for about 10 seconds or until the link LED turns
red). This will restore all of the factory defaults including the password.
Table 60 Troubleshooting Telnet
PROBLEM CORRECTIVE ACTION
I cannot access the
ZyAIR through
Telnet.
Refer to the Problems with the Ethernet Interface section for instructions on checking
your Ethernet connection.
Table 61 Troubleshooting the WLAN Interface
PROBLEM CORRECTIVE ACTION
Cannot access the
ZyAIR from the
WLAN.
Make sure the wireless card is properly inserted in the ZyAIR and the link LED is on.
Make sure the wireless adapter on the wireless station is working properly.
Check that both the ZyAIR and your wireless station are using the same ESSID,
channel and WEP keys (if WEP encryption is activated).
I cannot ping any
computer on the
WLAN.
Make sure the wireless card is properly inserted in the ZyAIR and the link LED is on.
Make sure the wireless adapter on the wireless station(s) is working properly.
Check that both the ZyAIR and wireless station(s) are using the same ESSID, channel
and WEP keys (if WEP encryption is activated).