Chapter 49 Troubleshooting
XS1930 Series User’s Guide
350
Advanced Suggestions
• Try to access the Switch using another service, such as Telnet. If you can access the Switch, check the
remote management settings to find out why the Switch does not respond to HTTP.
I can see the
Login
screen, but I cannot log in to the Switch.
1
Make sure you have entered the user name and password correctly. The default user name is
admin
,
and the default password is
1234
. These fields are case-sensitive, so make sure [Caps Lock] is not on.
2
You may have exceeded the maximum number of concurrent Telnet sessions. Close other Telnet
session(s) or try connecting again later.
Check that you have enabled logins for HTTP or Telnet. If you have configured a secured client IP
address, your computer’s IP address must match it. Refer to the chapter on access control for details.
3
Disconnect and re-connect the cord to the Switch.
4
If this does not work, you have to reset the device to its factory defaults. See
.
Pop-up Windows, JavaScripts and Java Permissions
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
There is unauthorized access to my Switch via telnet, HTTP and SSH.
To avoid unauthorized access, configure the secured client setting in the
Management
>
Access
Control
>
Remote Management
screen for telnet, HTTP and SSH (see
).
Computers not belonging to the secured client set cannot get permission to access the Switch.
49.3 Switch Configuration
I lost my configuration settings after I restart the Switch.
Make sure you save your configuration into the Switch’s
nonvolatile memory each time you make changes. Click