Chapter 14 Troubleshooting
WX3310-B0 User’s Guide
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14.4 Resetting the WX3310 to Its Factory Defaults
If you reset the WX3310, you lose all of the changes you have made. The WX3310 re-loads its default
settings, and the password resets to the back-label default key. You have to make all of your changes
again.
You will lose all of your changes when you reset the WX3310 to its factory defaults.
To reset the WX3310,
1
Make sure the power LED is on.
2
Press the
RESET
button for longer than 5 seconds, the Power LED begins to blink, to set the WX3310 back
to its factory-default configuration.
OR
3
Click
Maintenance > Restore
and then click
Reset
.
If the WX3310 restarts automatically, wait for the WX3310 to finish restarting, and log in to the Web
Configurator. The password is in the device label.
If the WX3310 does not restart automatically,
di
sconnect and reconnect the WX3310. Then, follow the
directions above again.
14.5 Wireless Problems
I cannot access the WX3310 or ping any computer from the WLAN.
1
Make sure the WX3310 is working in AP or Repeater mode and the wireless LAN is enabled on the
WX3310.
2
Make sure the wireless adapter on the wireless client is working properly.
3
Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the
same wireless standard as the WX3310.
4
Make sure your computer (with a wireless adapter installed) is within the transmission range of the
WX3310.
5
Check that both the WX3310 and your wireless station are using the same wireless and wireless security
settings.
6
Make sure traffic between the WLAN and the LAN is not blocked by the MAC Address List of the WX3310.
See