ZyXEL Communications WAH7130, User Manual

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Chapter 11 Troubleshooting
WAH7130 User’s Guide
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3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LED, and check Section 1.7 on page 15 .
If the WAH7130 is sending or receiving a lot of information, try closing some programs that use the
Internet, especially peer-to-peer applications.
2
Check the signal strength. If the signal strength is low, try moving the WAH7130 closer to the ISP’s
base station if possible, and look around to see if there are any devices that might be interfering
with the wireless network (for example, microwaves, other wireless networks, and so on).
3
Reboot the WAH7130.
4
If the problem continues, contact the network administrator or vendor.
11.5 Wireless LAN Connections
I cannot access the WAH7130 or ping any computer from the WLAN.
1
The WAH7130 may go into sleep mode. See Section 1.6 on page 13 for how to wake up the
WAH7130.
2
Make sure the wireless adapter installed on your computer is working properly. Disable and re-
enable it.
3
Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports
the same wireless standard (802.11 mode) as the WAH7130.
4
Make sure your computer (with a wireless adapter installed) is within the transmission range of the
WAH7130 and also in the same subnet as the WAH7130.
5
Check that both the WAH7130 and the wireless adapter installed on your computer are using the
same wireless and wireless security settings.
6
Make sure traffic from your computer is not blocked by the WAH7130’s firewall service blocking.
What factors may cause intermittent or unstabled wireless LAN connection? How can I solve
this problem?
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.