Chapter 57 Troubleshooting
ZyWALL USG 300 User’s Guide
925
created a cellular interface but cannot connect through it.
• Make sure you have a compatible 3G device installed or connected. See
for details.
• Make sure you have the cellular interface enabled.
• Make sure the cellular interface has the correct user name, password, and PIN
code configured with the correct casing.
• If the ZyWALL has multiple WAN interfaces, make sure their IP addresses are on
different subnets.
Hackers have accessed my WEP-encrypted wireless LAN.
WEP is extremely insecure. Its encryption can be broken by an attacker, using
widely-available software. It is strongly recommended that you use a more
effective security mechanism. Use the strongest security mechanism that all the
wireless devices in your network support. WPA2 or WPA2-PSK is recommended.
The wireless security is not following the re-authentication timer setting I
specified.
If a RADIUS server authenticates wireless stations, the re-authentication timer on
the RADIUS server has priority. Change the RADIUS server’s configuration if you
need to use a different re-authentication timer setting.
I cannot configure a particular VLAN interface on top of an Ethernet interface even
though I have it configured it on top of another Ethernet interface.
Each VLAN interface is created on top of only one Ethernet interface.
I cannot get the auxiliary port to connect to my phone line.
You have to connect an external modem to the ZyWALL’s auxiliary port to use the
auxiliary interface.
Summary of Contents for Unified Security Gateway ZyWALL 300
Page 2: ......
Page 30: ...Table of Contents ZyWALL USG 300 User s Guide 30 ...
Page 31: ...31 PART I User s Guide ...
Page 32: ...32 ...
Page 38: ...Chapter 1 Introducing the ZyWALL ZyWALL USG 300 User s Guide 38 ...
Page 46: ...Chapter 2 Features and Applications ZyWALL USG 300 User s Guide 46 ...
Page 64: ...Chapter 3 Web Configurator ZyWALL USG 300 User s Guide 64 ...
Page 74: ...Chapter 4 Installation Setup Wizard ZyWALL USG 300 User s Guide 74 ...
Page 116: ...Chapter 6 Configuration Basics ZyWALL USG 300 User s Guide 116 ...
Page 184: ...Chapter 7 Tutorials ZyWALL USG 300 User s Guide 184 ...
Page 221: ...221 PART II Technical Reference ...
Page 222: ...222 ...
Page 288: ...Chapter 11 Registration ZyWALL USG 300 User s Guide 288 ...
Page 378: ...Chapter 14 Trunks ZyWALL USG 300 User s Guide 378 ...
Page 394: ...Chapter 15 Policy and Static Routes ZyWALL USG 300 User s Guide 394 ...
Page 408: ...Chapter 16 Routing Protocols ZyWALL USG 300 User s Guide 408 ...
Page 428: ...Chapter 19 NAT ZyWALL USG 300 User s Guide 428 ...
Page 454: ...Chapter 23 Authentication Policy ZyWALL USG 300 User s Guide 454 ...
Page 472: ...Chapter 24 Firewall ZyWALL USG 300 User s Guide 472 ...
Page 534: ...Chapter 27 SSL User Screens ZyWALL USG 300 User s Guide 534 ...
Page 536: ...Chapter 28 SSL User Application Screens ZyWALL USG 300 User s Guide 536 ...
Page 544: ...Chapter 29 SSL User File Sharing ZyWALL USG 300 User s Guide 544 ...
Page 638: ...Chapter 35 ADP ZyWALL USG 300 User s Guide 638 Figure 448 Profiles Protocol Anomaly ...
Page 682: ...Chapter 37 Content Filter Reports ZyWALL USG 300 User s Guide 682 ...
Page 700: ...Chapter 38 Anti Spam ZyWALL USG 300 User s Guide 700 ...
Page 722: ...Chapter 39 Device HA ZyWALL USG 300 User s Guide 722 ...
Page 738: ...Chapter 40 User Group ZyWALL USG 300 User s Guide 738 ...
Page 744: ...Chapter 41 Addresses ZyWALL USG 300 User s Guide 744 ...
Page 756: ...Chapter 43 Schedules ZyWALL USG 300 User s Guide 756 ...
Page 772: ...Chapter 45 Authentication Method ZyWALL USG 300 User s Guide 772 ...
Page 794: ...Chapter 46 Certificates ZyWALL USG 300 User s Guide 794 ...
Page 806: ...Chapter 48 SSL Application ZyWALL USG 300 User s Guide 806 ...
Page 811: ...Chapter 49 Endpoint Security ZyWALL USG 300 User s Guide 811 ...
Page 866: ...Chapter 50 System ZyWALL USG 300 User s Guide 866 ...
Page 873: ...Chapter 51 Log and Report ZyWALL USG 300 User s Guide 873 ...
Page 886: ...Chapter 51 Log and Report ZyWALL USG 300 User s Guide 886 ...
Page 916: ...Chapter 54 Packet Flow Explore ZyWALL USG 300 User s Guide 916 ...
Page 918: ...Chapter 55 Reboot ZyWALL USG 300 User s Guide 918 ...
Page 920: ...Chapter 56 Shutdown ZyWALL USG 300 User s Guide 920 ...
Page 948: ...Chapter 58 Product Specifications ZyWALL USG 300 User s Guide 948 ...
Page 1014: ...Appendix A Log Descriptions ZyWALL USG 300 User s Guide 1014 ...
Page 1124: ...Appendix F Open Software Announcements ZyWALL USG 300 User s Guide 1124 ...