ZyXEL Communications PRESTIGE 2302RL

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Prestige 2302RL

VoIP Station Gateway

With Lifeline

Support Notes

Version 3.60

October. 2007

Summary of Contents for PRESTIGE 2302RL -

Page 1: ...Prestige 2302RL VoIP Station Gateway With Lifeline Support Notes Version 3 60 October 2007...

Page 2: ...Dynamic DNS DDNS 65 Network Management Using SNMP 67 Using syslog 74 Using IP Alias 77 Using Call Scheduling 80 Using IP Multicast 84 Using Prestige traffic redirect 86 Using Universal Plug n Play UPn...

Page 3: ...128 What is the difference between NAT and SUA 129 How many network users does SUA NAT support 129 What are Device and Protocol filters 129 Why can t I configure device or protocol filters 129 Produc...

Page 4: ...card 138 Does the Prestige support DDNS wildcard 138 Can VPN tunnels still work on a Prestige using SUA 139 How do I set up my Prestige to route IPsec packets over SUA 139 VoIP FAQ 139 What is Voice o...

Page 5: ...lish a call 142 I can make or receive a call but the voice traffic only goes one way not both way 142 I have tried all the troubleshooting steps but still cannot register to the SIP server What should...

Page 6: ...onment you must configure the Prestige as outlined below Before you begin Setting up Your Windows Computer Setting up the Prestige router Troubleshooting Before you begin The following lists the defau...

Page 7: ...elect TCP IP from the Network Protocols field and click OK 3 TCP IP Configuration Follow these steps to configure Windows TCP IP In the Control Panel Network window select TCP IP and click Properties...

Page 8: ...ce make sure that there is no one logging into the Prestige through Telnet or the console port 1 Accessing the Prestige Web Management Interface Open your web browser such as IE and enter the LAN IP a...

Page 9: ...ions Corporation 9 3 Use the WIZARD SETUP screens to configure Internet access settings on the Prestige The Internet access configuration screen varies depending on the Internet connection type you se...

Page 10: ...connection Service Name Type the name of your service provider User Name Type the user name given to you by your ISP Password Type the password associated with the user name above Nailed Up Connection...

Page 11: ...deployed Most if not all broadband modems ADSL and cable modem are equipped with Ethernet instead of RS 232 because RS 232 is too slow It is therefore impossible to use them in the same way as the tr...

Page 12: ...ion is transparent to the PPTP clients on the network This eliminates the settings of every clients and does not matter whether the computers on the network are Windows Macintosh or even UNIX all that...

Page 13: ...elay When the P 2602 is configured as a DHCP server it assigns IP address to clients on the LAN When the P 2602 acts as a DHCP relay it forwards client DHCP requests to the DHCP server and forwards th...

Page 14: ...poration 14 Configure an Internal Server Behind the Prestige Introduction SUA makes your LAN appear as a single machine to the outside world However you can make a server such as a web server FTP serv...

Page 15: ...In addition you can also set a default server behind SUA Thus service requests that do not match any of the servers are forwarded to the default server If you do not set a default SUA server then the...

Page 16: ...and forwarded over any IP network including the Internet itself In order to run the Windows 9x PPTP client you must be able to establish an IP connection with a tunnel server such as the Windows NT Se...

Page 17: ...er for VPN is added during the installation phase of the Upgrade in addition to the first dial up adapter that provides PPP support for the analog or ISDN modem The PPTP is already supported in Window...

Page 18: ...e the RAS port Select a network protocol such as IPX TCP IP or NetBEUI for the RSA port Set the Prestige as the Internet gateway o PPTP client setup Windows n9x In Dial up Networking create a secure V...

Page 19: ...p you can establish a secure VPN connection from the PPTP client to the ISP The default gateway is then used to route the traffic between the PPTP client and the server However before you can establis...

Page 20: ...NAT RFC 1631 is the translation of an Internet Protocol address used within one network to a different IP address known within another network One network is designated the inside network and the oth...

Page 21: ...set of networks that are subject to translation NAT operates by mapping the ILA to the IGA required for communication with hosts on other networks It replaces the original IP source address and TCP o...

Page 22: ...address This allows us to specify multiple servers of different types behind the NAT for outside access Note if you want to map each server to One unique IGA please use the One to One mode The follow...

Page 23: ...supports 8 sets since there are 8 remote node The default SUA Read Only Set in menu 15 1 is a convenient pre configured read only Many to One mapping set sufficient for most purposes and helpful to p...

Page 24: ...re when you require other mapping types It is a convenient pre configured read only Many to One mapping set sufficient for most purposes and helpful to people already familiar with SUA in previous ZyN...

Page 25: ...ervers mapped to external ports To use this set one set for the Prestige a server rule must be set up inside the NAT Address Mapping set Please see NAT Server Sets for further information on these men...

Page 26: ...is the starting local IP address ILA If the rule is for all local IPs then the Start IP is 0 0 0 0 and the End IP is 255 255 255 255 255 255 255 255 Global Start IP This is the starting global IP addr...

Page 27: ...e the rule selected The rule after the selected rule will then be moved down by one rule Delete means to delete the selected rule and then all the rules after the selected one will be advanced one rul...

Page 28: ...arting local IP address ILA 0 0 0 0 End This is the ending local IP address ILA If the rule is for all local IPs then put the Start IP as 0 0 0 0 and the End IP as 255 255 255 255 This field is N A fo...

Page 29: ...and a FTP server at 192 168 1 33 then you need to specify for port 80 Web the server at IP address 192 168 1 36 and for port 21 FTP another at IP address 192 168 1 33 Please note that a server can sup...

Page 30: ...s Corporation 30 The most often used port numbers are shown in the following table Please refer RFC 1700 for further information about port numbers Service Port Number FTP 21 Telnet 23 SMTP 25 DNS Dom...

Page 31: ...otes All contents copyright c 2007 ZyXEL Communications Corporation 31 1 Internet Access Only In our Internet Access example we only need one rule where all our ILAs map to one IGA assigned by the ISP...

Page 32: ...ing discussed earlier The SUA read only option from the NAT field in menu 4 and 11 3 is specifically pre configured to handle this case 2 Internet Access with an Internal Server In this case we do exa...

Page 33: ...e 2302RL Support Notes All contents copyright c 2007 ZyXEL Communications Corporation 33 3 Using Multiple Global IP addresses for clients and servers One to One Many to One Server Set mapping types ar...

Page 34: ...A1 192 168 1 10 to IGA1 6 Rule 2 One to One type to map the FTP Server 2 with ILA2 192 168 1 11 to IGA2 7 Rule 3 Many to One type to map the other clients to IGA3 8 Rule 4 Server type to map a web ser...

Page 35: ...ame choose the Edit Action and then select 1 from Select Rule field Press ENTER to confirm See the following setup for the four rules in our case Rule 1 Setup Select One to One type to map the FTP Ser...

Page 36: ...ontents copyright c 2007 ZyXEL Communications Corporation 36 Rule 4 Setup Select Server type to map our web server and mail server with ILA3 192 168 1 20 to IGA3 When we have configured all four rules...

Page 37: ...ll contents copyright c 2007 ZyXEL Communications Corporation 37 Step 3 Now we configure all other incoming traffic to go to our web server aand mail server from Menu 15 2 NAT Server Setup not Set 1 S...

Page 38: ...cations Some servers providing Internet applications such as some mIRC servers do not allow users to login using the same IP address In this case it is better to use Many to Many No Overload or One to...

Page 39: ...es All contents copyright c 2007 ZyXEL Communications Corporation 39 One rule configured for using Many to Many No Overload mapping type is shown below The three rules configured for using One to One...

Page 40: ...Prestige 2302RL Support Notes All contents copyright c 2007 ZyXEL Communications Corporation 40...

Page 41: ...EL Communications Corporation 41 Prestige supports multiple type of NAT mapping rules SUA One to One Many to One Many to Many overload Many One to One Server The following table summarizes these types...

Page 42: ...About Filters Filter Examples How does the ZyXEL filter feature work Filter Structure The Prestige allows you to configure up to twelve filter sets with six rules in each set for a total of 72 filter...

Page 43: ...tion 43 Filter Types and SUA You can configure two filter rule categories device and protocol The Generic filter rules belong to the device category they act on the raw data from to LAN and WAN The IP...

Page 44: ...on an interface Figure1 shows the filter logic flow sequence Steps of the logic flow sequence for LAN to WAN traffic are listed below LAN device and protocol input filter sets WAN protocol call and o...

Page 45: ...llowing figures and try to activate them at the same time the Protocol and device filter rules cannot be active together error message displays Menu 21 1 1 Menu 21 1 1 Generic Filter Rule Filter 1 1 F...

Page 46: ...You have to apply the protocol and device filters separately in SMT menu 3 1 and 11 5 This prevents you from mistakenly applying the wrong filters The menus are modified to include new fields as shown...

Page 47: ...device filter in the protocols filters field However the SMT cannot detect whether you have configured device and protocol filter rules in the same filter set This was allowed in the pre ZyNOS v3 40 f...

Page 48: ...is described below o Create a filter set in SMT menu 21 for example set 1 o Create three filter rules in menu 21 1 1 21 1 2 and 21 1 3 Rule 1 block the HTTP packets TCP 06 protocol type with port numb...

Page 49: ...IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 80 Port Comp Equal Source IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port Port Comp None TCP Estab No More No Log None Action Matched Drop Action Not Matched Check Next Rule...

Page 50: ...or c DNS packets using UDP 17 and port number 53 Menu 21 1 2 TCP IP Filter Rule Filter 1 2 Filter Type TCP IP Filter Rule Active Yes IP Protocol 17 IP Source Route No Destination IP Addr 0 0 0 0 IP Ma...

Page 51: ...tocol Filter Set field for the remote node A filter to block a specific client Configuration 1 Create a filter set in SMT menu 21 for example set 1 Menu 21 Filter Set Configuration Filter Filter Set C...

Page 52: ...on Matched Drop Action Not Matched Forward Press ENTER to Confirm or ESC to Cancel Key Settings Source IP addr Enter the IP address of the computer you want to block in this field IP Mask Enter the IP...

Page 53: ...sw on Now a client on the LAN is trying to ping Prestige ras sys trcp sw off ras sys trcp disp TIME 37c060 enet0 RECV len 74 call 0 0000 00 a0 c5 01 23 45 00 80 c8 4c ea 63 08 00 45 00 0010 00 3c eb 0...

Page 54: ...l Data 32 bytes Configurations From the packet trace example above we know that a client is trying to ping the Prestige And from the second trace using Ethernet Version II we know the Prestige will se...

Page 55: ...starts at the 7th octet This will set the Prestige to bypass checking on the first 6 octets the destination MAC address Length in bytes Enter 6 for the length since a MAC address has 6 octets Mask in...

Page 56: ...er Rule You must configure the Generic and TCPIP IPX filter rules in different filter sets Menu 21 1 2 Generic Filter Rule Filter 1 2 Filter Type Generic Filter Rule Active Yes Offset 6 Length 6 Mask...

Page 57: ...21 Filter Set 1 o Rule 1 Destination port number 137 with protocol number 6 TCP o Rule 2 Destination port number 137 with protocol number 17 UDP o Rule 3 Destination port number 138 with protocol numb...

Page 58: ...firm or ESC to Cancel Configure the first filter for the NetBIOS_WAN filter set by entering 1 in the Enter Filter Set Number to Configure field Rule 1 Destination port number 137 with protocol number...

Page 59: ...Yes IP Protocol 17 IP Source Route No Destination IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 137 Port Comp Equal Source IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 0 Port Comp None TCP Estab N A More No Log None A...

Page 60: ...Estab No More No Log None Action Matched Drop Action Not Matched Check Next Rule Press ENTER to Confirm or ESC to Cancel Rule 4 Destination port number 138 with protocol number 17 UDP Menu 21 1 4 TCP...

Page 61: ...TCP IP Filter Rule Filter 1 5 Filter Type TCP IP Filter Rule Active Yes IP Protocol 6 IP Source Route No Destination IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 139 Port Comp Equal Source IP Addr 0 0 0 0 IP...

Page 62: ...ction Matched Drop Action Not Matched Forward Press ENTER to Confirm or ESC to Cancel After you have configured the rules for the first filter set view the filter rule summary in SMT menu 21 2 Menu 21...

Page 63: ...ber 6 TCP Menu 21 2 1 TCP IP Filter Rule Filter 2 1 Filter Type TCP IP Filter Rule Active Yes IP Protocol 6 IP Source Route No Destination IP Addr 0 0 0 0 IP Mask 0 0 0 0 Port 53 Port Comp Equal Sourc...

Page 64: ...hed Drop Action Not Matched Forward Press ENTER to Confirm or ESC to Cancel 1 After you have configured the second filter set view the filter rule settings in SMT menu 21 2 Menu 21 2 Filter Rules Summ...

Page 65: ...N IP address changes Thus Dynamic DNS DDNS is used to solve this problem For example if you have hosted a web site say www zyxel com on a server behind the Prestige which is assigned a dynamic WAN IP...

Page 66: ...System Dynamic DNS to display the configuration screen as shown Field Settings for DDNS Label Description Enable DDNS Select this check box to use dynamic DNS Service Provider Enter the DDNS server i...

Page 67: ...more NAT routers between the Prestige and the DDNS server This feature has the DDNS server automatically detect and use the IP address of the NAT router that has a public IP address Note The DDNS ser...

Page 68: ...n a transmitted data frame it is very powerful because the encoded data is self defining For example the encoding of a text string includes an indication that the data unit is a string along with its...

Page 69: ...he managed devices asynchronously report certain events to NMSs using traps 2 SNMPv1 Operations SNMP itself is a simple request response protocol 4 SNMPv1 operations are defined as below Get Allows th...

Page 70: ...The second part contains the actual SNMP protocol data unit PDU specifying the operation to be performed Get Set etc and the object values involved in the operation The following figure shows the SNMP...

Page 71: ...he trap will be sent with the port number The port number is its interface index in the interface group linkUp defined in RFC 1215 If a DSL or WAN link up the trap will be sent with the port number Th...

Page 72: ...t Notes All contents copyright c 2007 ZyXEL Communications Corporation 72 4 Configure the Prestige for SNMP You can configure SNMP related settings on the Prestige in the WEB GUI Log into the WEB GUI...

Page 73: ...ust match the Set community requested from the NMS The default is public Trap Trap Community Enter the community name in each sent trap to the NMS This trap community must match what the NMS is expect...

Page 74: ...service Choose Selected to just allow the computer with the IP address that you specify to access the Prestige using this service Apply Click Apply to save your customized settings and exit this scree...

Page 75: ...e board ID line the WAN ID in a board channel channel ID within the WAN call the call reference number which starts from 1 and increments by 1 for each new call str C01 Outgoing Call dev xx ch xx dev...

Page 76: ...001f06b50ec0a86614ca849a7b0427001700195b3e00000000600220008cd40000020405b4 Filter log This message is available when the Log is enabled in the filter rule setting The message consists of the packet he...

Page 77: ...192 168 1 1 ZyXEL Communications Corp ppp BACP Opening Jul 19 11 44 00 192 168 1 1 ZyXEL Communications Corp ppp LCP Closing Jul 19 11 44 05 192 168 1 1 ZyXEL Communications Corp ppp IPCP Closing Jul...

Page 78: ...onfigured the three logical networks the Prestige automatically creates three internal routes to route packets among the three networks correctly When you enable DHCP server on the Prestige you can co...

Page 79: ...TER to Confirm or ESC to Cancel Field Settings DHCP Setup If the Prestige s DHCP server is enabled configure the client address pool for any of the three logical networks TCP IP Setup Enter the first...

Page 80: ...the third logical network on the Prestige This will create the second route entry on the enif0 1 interface Using Call Scheduling 1 What is Call Scheduling Call scheduling enables the mechanism for th...

Page 81: ...Prestige 2302RL Support Notes All contents copyright c 2007 ZyXEL Communications Corporation 81 2 Select a Schedule Set number and give it a name 3 The Menu 26 1 Schedule Set Setup is as follows...

Page 82: ...mpletely it will be deleted automatically Forced On The node will always keep up during the setting period It is equivalent to diable the idle timeout Forced Down The node will always keep down during...

Page 83: ...and Time Settings on the Prestige Since the Prestige does not contain a RTC Real Time Clock chip you need to set the Prestige to obtain the current time and date information from an external time serv...

Page 84: ...110 as their higher order bits In dotted decimal notation host group addresses range from 224 0 0 0 to 239 255 255 255 Among them 224 0 0 1 is assigned to the permanent IP hosts group and 224 0 0 2 is...

Page 85: ...to the remote node IP Multicast Setup Enable IGMP on the Prestige s LAN interface in menu 3 2 Menu 3 2 TCP IP and DHCP Ethernet Setup DHCP Server TCP IP Setup Client IP Pool Starting Address 192 168 1...

Page 86: ...c Redirect Traffic redirect forwards WAN traffic to a backup gateway when the Prestige cannot connect to the Internet through its normal gateway Thus this allows your backup gateway to work as an auxi...

Page 87: ...a dynamic WAN IP address connect the backup gateway on the LAN The following figure shows an example Traffic Redirect on the LAN Traffic Redirect Setup In SMT Menu 11 6 Traffic Redirect Setup specify...

Page 88: ...our traffic redirect route a priority The smaller the number the higher priority the route has Check WAN IP Address Enter the IP address of a reliable nearby computer for example your ISP s DNS server...

Page 89: ...nd web services UPnP is supported on the latest Windows operating systems and works in both the wired and wireless networks UPnP also supports NAT Traversal which solves the connection problem for NAT...

Page 90: ...other devices on the network A control point can also discover services provided by the devices Description Control points can get detailed service information from the devices description in XML for...

Page 91: ...nection type Since the router supports UPnP no NAP mapping is necessary for PC1 As long as UPnP is activated on the router a dynamic mapping is automatically created for PC1 on the router Note that PC...

Page 92: ...ort mapping for your MSN application so your network administrator does not have to set up static SUA port mapping on the Prestige 2 After the dynamic port mapping is created and that your computer ha...

Page 93: ...s All contents copyright c 2007 ZyXEL Communications Corporation 93 3 After a successful sign in you can start a video conversation with another MSN user 4 The remote MSN user can select Accept to all...

Page 94: ...ge 2302RL Support Notes All contents copyright c 2007 ZyXEL Communications Corporation 94 5 You and the remote MSN user can start communicating with each other with instant text messaging and video di...

Page 95: ...tion Protocol SIP is an application layer control signaling protocol that handles the setting up altering and tearing down of voice and multimedia sessions over the Internet SIP signaling is separate...

Page 96: ...the default is 192 168 1 1 as the URL Step 2 A login screen displays Enter the administrative login password the default is 1234 Step 3 In the main menu click VoIP SIP to display the SIP Settings scre...

Page 97: ...multiple SIP accounts Select one to configure its settings on the Prestige SIP Number A SIP account s Uniform Resource Identifier URI identifies the SIP account in a way similar to the way an e mail...

Page 98: ...e up to 127 ASCII Extended set characters Authentication User ID This is the user name for registering this SIP account with the SIP register server Type the user name exactly as it was given to you U...

Page 99: ...port range and the coding type Just need to click VOIP Settings The following table describes the labels in this screen VoIP Advanced Label Description Advanced VoIP Settings This read only field dis...

Page 100: ...the longest time that the Prestige will allow a SIP session to remain idle without traffic before dropping it Min SE When two SIP devices negotiate a SIP session they must negotiate a common expirati...

Page 101: ...the Prestige to only use the G 729 codec when making VoIP calls You will not be able to connect to a peer that is not set up to use G 729 STUN Active Check this box if there is a NAT router between t...

Page 102: ...ain name up to 127 ASCII characters of the SIP outbound proxy server in this field Server Port Enter the SIP outbound proxy server s listening port for SIP outbound proxy requests in this field Leave...

Page 103: ...hen you have a voice message s Your voice service provider must have a messaging system that supports this feature Expiration Time Use this field to set how long the SIP server should continue providi...

Page 104: ...des a default tone but you can add additional tones using IVR On Hold Tone Select the tone you want people to hear when you put them on hold You should setup Tones 1 8 using IVR first Back Click Back...

Page 105: ...iority for voice transmissions The Prestige applies Type of Service priority tags with this priority to voice traffic that it transmits RTP TOS Priority Type a priority for voice transmissions The Pre...

Page 106: ...ort settings You can configure the ring speaker volume and the echo cancellation settings for each phone port on the Prestige To configure advanced phone port setting follow the steps below Step 1 Acc...

Page 107: ...the Prestige uses for the speech signal that it receives from the peer device and sends to your phone 1 is the quietest and 1 is the loudest Outgoing Call use SIP 1 and SIP 2 correspond to the Presti...

Page 108: ...umbers to which the Prestige will always send calls through the regular phone service without the need of dialing a prefix number These numbers must be for phones on the PSTN not VoIP phones Incoming...

Page 109: ...configuring this screen afresh Call Hold setup Prestige allows user agent to interrupt communications on an existing call Call hold allows you to put a call A on hold by pressing the flash key If you...

Page 110: ...pport Notes All contents copyright c 2007 ZyXEL Communications Corporation 110 Scenario 2 If A presses flash key 1 A will disconnect B and answer C Scenario 3 If A presses flash key 2 A will put B on...

Page 111: ...Note The primary call between user A and user B must be answered before transfer can be initiated Three kinds of call transfer service available Blind Transfer Consult On Hold Transfer Attendant Trans...

Page 112: ...C s number Step 3 A hears the ring back tone Step 4 A on hooks Step 5 C rings B hears the ring back tone Step 6 C off hooks B and C start conversation Application scenario 2 Consult On Hold Transfer...

Page 113: ...98 C s Number Step 3 C rings A hears the ring back tone Step 4 C off hooks A and C start conversation Step 5 A on hooks Step 6 B and C start conversation Application scenario 3 Attendant Transfer A di...

Page 114: ...busy tone Three Way Conference setup Three Way Conference function makes it possible to set up a conference call with three subscribers all able to participate at the same time To configure Three Way...

Page 115: ...ll contents copyright c 2007 ZyXEL Communications Corporation 115 Step 5 If you want to separate the activated three way conference into two individual connections one is on line the other is on hold...

Page 116: ...call forwarding table for each SIP account or use the same call forwarding table for both Unconditional Forward to Number Enable this feature to have the Prestige forward incoming calls to the number...

Page 117: ...he Prestige forward incoming calls to the number that you configure when the phone s connected to the phone port s is busy With call waiting a second call is only forwarded after being rejected No Ans...

Page 118: ...in the Forward to Number field when the No Answer Waiting Time period expires whether or not the no answer feature is enabled in the Forward to Number Setup section Select Block to have the Prestige r...

Page 119: ...iting status SIP packets as defined in RFC 3842 MWI Call flow You may configure MWI feature easily on P2302R web GUI VoIP Advanced Settings Music on hold This feature allows you to put a call on hold...

Page 120: ...ettings In this graph Device A has enabled Music on Hold function Thus when A and B are on a call and if A holds the call B will hear the music tone Early Media Early media allows the Caller to listen...

Page 121: ...ht c 2007 ZyXEL Communications Corporation 121 Early media call flow Enable early media in web configuration VOIP Advanced Settings Speed dial Phone book setup You can configure up to 10 SIP phone num...

Page 122: ...login password the default is 1234 Step 3 In the navigation panel click VoIP Phone Book Speed Dial to display the configuration screen Step 4 Select a speed dial key combination you want to configure...

Page 123: ...the entry in the speed dial phone book The speed dial entry displays in the Speed Dial Phone Book section of the screen Speed Dial Phone Book This section of the screen displays the currently saved s...

Page 124: ...u would make a peer to peer VoIP call You use your analog phone A in the figure and the Prestige B changes the call into VoIP The Prestige then sends your call through your modem or router C and the I...

Page 125: ...e for contacting police fire or emergency medical services To configure lifeline in P2302RL click on ADVANCED PHONEBOOK Life Line You can specify a prefix number in prefix field This number will be us...

Page 126: ...the LAN IP address of the Prestige in the web browser The default the Prestige LAN IP is 192 168 1 1 Your computer IP address must be in the same subnet or range as the Prestige s LAN IP address What...

Page 127: ...f the device while the file transfer process is in progress Doing so will damage your device and render it useless Wait until the system LED turns steady before accessing the device b To backup your f...

Page 128: ...in the secured host list in SMT menu 24 11 In this case you will see the Client IP is not allowed error message in the Telnet screen c The default filter rule 3 Telnet_FTP_WAN is applied in the Input...

Page 129: ...ddition many corporations simply did not bother to obtain legal globally unique IP addresses for their networks and now finding themselves unable to connect to the Internet Basically NAT is the proces...

Page 130: ...y to setup Internet connection and IEEE 802 11 wireless connectivity for multiple users Numerous popular Internet applications such as Web E Mail FTP Telnet Gopher are supported The Prestige is design...

Page 131: ...e ISP Choose PPPoE as the encapsulation type in the Prestige if the ISP uses PPPoE Why does my provider use PPPoE PPPoE emulates a familiar Dial Up connection It allows your ISP to provide services us...

Page 132: ...on what kind of IP address you have Static or Dynamic If your company has a domain name it means that you have a static IP address Suppose your company s e mail address is xxx mycompany com Joe and De...

Page 133: ...DHCP capability does the Prestige support The Prestige supports DHCP client on the WAN port and DHCP server on the LAN port The Prestige s DHCP client allows it to get a public WAN IP address from th...

Page 134: ...etwork congestion or how much bandwidth is provided by the ISP etc Depending on your computer data process speed varies and few computers can achieve data processing rates at up to 30 Mbps Ethernet 10...

Page 135: ...the text after the sign For example home 3 Check if the user ID is valid This is commonly used with the RR Toshiba Authentication and RR Manager Authentication services If you are not able to get a WA...

Page 136: ...me com the host name is home com If a technician from your ISP helped you set up Internet connection he she set the host name as the computer name on your computer in the Networking screen When you co...

Page 137: ...login user name given to you by your ISP d My Password Enter the password associated with the login name e WAN IP Address Assignment If the ISP did not assign you a fixed or static WAN IP address sel...

Page 138: ...Once the IP to DNS table in the DDNS server is updated the DNS name for your web server i e www zyxel com tw is still easily accessible When do I need the DDNS service When you want your internal serv...

Page 139: ...accessible from the outside you must specify the service port and the LAN IP address of the internal server in SMT menu 15 Thus Prestige is able to forward incoming packets to the requested service be...

Page 140: ...dec available for VoIP Each codec has its advantages and disadvantages What advantage does Voice over IP provide VoIP provides advanced integration of text video and voice in emails This cannot be don...

Page 141: ...the relationship between codec and VoIP VoIP is the general term to refer to the sending of digitized voice information in discrete packets over public digital network the Internet where other data p...

Page 142: ...IP account is correct and the password is entered correctly They may be case sensitive 3 Check if there is a NAT router install before the Prestige which is a VoIP station gateway It is NOT recommende...

Page 143: ...or the configuration file with the administrator login password 4 Detail information of what you have tried to resolve the problem What should I do if there may be a hardware problem with my Prestige...

Page 144: ...WAN IP address If the MAC address matches one on the ISP s system the ISP sends an IP address to the user device and allows Internet access However if the user connects another computer with a differe...

Page 145: ...d you set up Internet connection he she set the host name as the computer name on your computer in the Networking screen When you connect that computer to the Prestige you must set the same name as th...

Page 146: ...onfirm N A Login Server 0 0 0 0 IP Address Assignment Dynamic IP Address N A IP Subnet Mask N A Gateway IP Address N A Network Address Translation SUA Only Field settings g Service Type Select RR TAS...

Page 147: ...the packet flow on the Prestige s LAN or WAN interface It is also a diagnostic tool if you have compatibility problems with your ISP or if you want to know the details of a packet for configuring a fi...

Page 148: ...2 1108 192 31 7 130 80 2 11883 330 ENET0 T 0058 TCP 192 31 7 130 80 192 168 1 2 1108 3 11883 340 ENET0 R 0060 TCP 192 168 1 2 1108 192 31 7 130 80 4 11883 340 ENET0 R 0339 TCP 192 168 1 2 1108 192 31...

Page 149: ...x0050 80 Sequence Number 0x00BD15A7 12391847 Ack Number 0x00000000 0 Header Length 28 Flags 0x02 S Window Size 0x2000 8192 Checksum 0xBEC3 48835 Urgent Ptr 0x0000 0 Options 0000 02 04 05 B4 01 01 04 0...

Page 150: ...80102 192 168 1 2 TCP Header Source Port 0x0050 80 Destination Port 0x045C 1116 Sequence Number 0x4AD1B57F 1255257471 Ack Number 0x00BD15A8 12391848 Header Length 24 Flags 0x12 A S Window Size 0xFAF0...

Page 151: ...col 0x06 TCP Header Checksum 0x3C79 15481 Source IP 0xC0A80102 192 168 1 2 Destination IP 0xC01F0782 192 31 7 130 TCP Header Source Port 0x045C 1116 Destination Port 0x0050 80 Sequence Number 0x00BD15...

Page 152: ...rcd brief 0 12367 680 ENET1 R 0070 UDP 202 132 155 95 520 202 132 155 255 520 1 12370 980 ENET1 T 0062 TCP 202 132 155 97 10261 192 31 7 130 80 2 12373 940 ENET1 T 0062 TCP 202 132 155 97 10261 192 31...

Page 153: ...Number 0x00C18F63 12685155 Header Length 20 Flags 0x19 AP F Window Size 0xFAF0 64240 Checksum 0x3735 14133 Urgent Ptr 0x0000 0 TCP Data Length 1127 Captured 42 0000 DF 33 AF 62 58 37 52 3D 79 99 A5 3C...

Page 154: ...on 0x7A0C 31244 Flags 0x02 Fragment Offset 0x00 Time to Live 0x7F 127 Protocol 0x06 TCP Header Checksum 0x543C 21564 Source IP 0xCA849B61 202 132 155 97 Destination IP 0xC01F0782 192 31 7 130 TCP Head...

Page 155: ...ader Length 20 Type of Service 0x00 0 Total Length 0x0028 40 Identification 0x7B0C 31500 Flags 0x02 Fragment Offset 0x00 Time to Live 0x7F 127 Protocol 0x06 TCP Header Checksum 0x533C 21308 Source IP...

Page 156: ...sys trcp sw on sys trcl sw on 1 4 Wait for packets to pass through the Prestige on the LAN 1 5 Disable trace logging sys trcp sw off sys trcl sw off 1 6 Display brief trace results sys trcp brief 1 7...

Page 157: ...0856 030 sec Frame Type TCP 192 31 7 130 80 192 168 1 2 1103 Ethernet Header Destination MAC Addr 0080C84CEA63 Source MAC Addr 00A0C5921311 Network Type 0x0800 TCP IP IP Header IP Version 4 Header Len...

Page 158: ...on sys trcl sw on 1 4 Wait for packets to pass through the Prestige on the WAN 1 5 Disable trace logging sys trcp sw off sys trcl sw off 1 6 Display brief trace results sys trcp brief 1 7 Display spec...

Page 159: ...Network Type 0x0800 TCP IP IP Header IP Version 4 Header Length 20 Type of Service 0x00 0 Total Length 0x00E5 229 Identification 0xE93B 59707 Flags 0x02 Fragment Offset 0x00 Time to Live 0xF0 240 Prot...

Page 160: ...W HTTP 1 1 3 0040 30 34 20 4E 6F 74 20 4D 6F 64 69 66 69 65 64 0D 04 Not Modified 0050 0A 44 61 74 65 3A 20 57 65 64 2C 20 30 37 20 4A Date Wed 07 J 0004 LAN Frame ENET1 XMIT Size 411 96 Time 12865 13...

Page 161: ...C5 92 13 12 08 00 45 00 Y E 0010 01 8D F2 0C 40 00 7F 06 D5 9C CA 84 9B 61 CC D9 a 0020 00 02 28 26 00 50 00 C8 C0 15 4D 71 3E 47 50 18 P Mq GP 0030 1E 87 43 74 00 00 47 45 54 20 2F 70 69 63 74 75 Ct...

Page 162: ...us 7 If the Prestige does not crash but you still can not dial out to your ISP for Internet connection Capture the following logs Copy the logs and send them to us sys trcp sw off turn off packet tra...

Page 163: ...n1234567k00 service name bigpond service name n7061992k service name n3068223k service name n2155202k service name n7061995k AC name vet1 exhibition bsn 1 host uniq 31303030 len 4 PADO recv d chann e...

Page 164: ...f j n e5bdc080 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b b f j n e5bdc090 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b b f j n e5bdc0a0 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b b f j...

Page 165: ...configuring a filter rule The format of the result is displayed as follows Packet 0 11880 160 ENET0 R 0062 TCP 192 168 1 2 1108 192 31 7 130 80 index timer second channel receive transmit length prot...

Page 166: ...83 340 ENET0 R 0060 TCP 192 168 1 2 1108 192 31 7 130 80 4 11883 340 ENET0 R 0339 TCP 192 168 1 2 1108 192 31 7 130 80 5 11883 610 ENET0 T 0054 TCP 192 31 7 130 80 192 168 1 2 1108 6 11883 620 ENET0 T...

Page 167: ...7 12391847 Ack Number 0x00000000 0 Header Length 28 Flags 0x02 S Window Size 0x2004 8192 Checksum 0xBEC3 48835 Urgent Ptr 0x0000 0 Options 0000 02 04 05 B4 01 01 04 02 RAW DATA 0000 00 A0 C5 92 13 11...

Page 168: ...eader Source Port 0x0050 80 Destination Port 0x045C 1116 Sequence Number 0x4AD1B57F 1255257471 Ack Number 0x00BD15A8 12391848 Header Length 24 Flags 0x12 A S Window Size 0xFAF0 2602HW40 Checksum 0xF87...

Page 169: ...x3C79 15481 Source IP 0xC0A80102 192 168 1 2 Destination IP 0xC01F0782 192 31 7 130 TCP Header Source Port 0x045C 1116 Destination Port 0x0050 80 Sequence Number 0x00BD15A8 12391848 Ack Number 0x4AD1B...

Page 170: ...ys trcp channel mpoa00 bothway ras sys trcp sw on ras sys trcl sw on ras sys trcd brief 0 12367 680 MPOA00 R 0070 UDP 202 132 155 95 520 202 132 155 255 520 1 12370 980 MPOA00 T 0062 TCP 202 132 155 9...

Page 171: ...000 0 TCP Data Length 1127 Captured 42 0000 DF 33 AF 62 58 37 52 3D 79 99 A5 3C 2B 59 E2 78 3 bX7R y Y x 0010 A7 98 8F 3F A9 09 E4 0F 26 14 9C 58 3E 95 3E E7 X 0020 FC 2A 4C 2F FB BE 2F FE EF D0 L RAW...

Page 172: ...AN packet 1 1 Disable LAN packet trace sys trcp channel enet0 none 1 2 Enable WAN packet trace sys trcp channel mpoa00 bothway 1 3 Enable trace logging sys trcp sw on sys trcl sw on 1 4 Wait for packe...

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