ZyXEL Communications P-334WH, Quick Start Manual

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ENGLISH
17
Internet Access Setup Complete
Troubleshooting
1 If you cannot access the web configurator using Internet Explorer in Windows XP or Windows Server 2003,
make sure you allow pop-up windows, JavaScripts and Java permissions or set the Internet security level
lower than
High in Internet Explorer (in Internet Explorer, click Tools > Internet Options > Security >
Custom Level... ). See the appendix in the User’s Guide for more information.
2 If you cannot access the Internet when your computer is connected to the LAN port, follow these steps.
A) Check the LEDs on the top panel. If they are different than what is described in section 1, make sure the
connections are correct. If the LEDs are still different, turn off the device, wait a few seconds, and turn it
on again.
B) Follow the steps in section 4 again. Make sure you enter the correct information. For example, if your
account has a user name and password, make sure you type it correctly. In addition, if you are not sure
which encapsulation your ISP uses, contact your ISP.
C) If you are using a new Internet account, contact your ISP to make sure it is active.
D) If the P-334WH is in Access Point mode, make sure the P-334WH is connected to a modem or router.
E) If the P-334WH is in WiFi WAN Router mode, make sure the P-334WH is NOT connected to a modem or
router. The P-334WH and AP or wireless router should use the same wireless and wireless security
settings.
F) If you still have problems, see Troubleshooting in the User’s Guide.
3 If you cannot access the Internet using the wireless network, follow these steps.
A) If you can access the web configurator, follow steps A - F above. If you do not, go to the next step.
B) Make sure your P-334WH and your computer are using the same wireless and wireless security
settings. Follow the steps in section 4.
Set Up Your Computer’s IP Address
This section shows you how to set your Windows NT/2000/XP computer to automatically get an IP address.
This ensures that your computer can communicate with your P-334WH. Refer to your User’s Guide for
detailed IP address configuration for other Windows and Macintosh computer operating systems.
If you have any Internet access problems, follow the
on-screen instructions.
Click
Finish to complete the wizard setup.