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Chapter 26 Troubleshooting
P-2812HNU-51c User’s Guide
312
I cannot access the Internet anymore. I had access to the Internet (with the P-
2812HNU-51c), but my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and
.
2
Turn the P-2812HNU-51c off and on.
3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check
. If the P-2812HNU-51c is sending or receiving a lot of information,
try closing some programs that use the Internet, especially peer-to-peer
applications.
2
Check the signal strength. If the signal strength is low, try moving your computer
closer to the P-2812HNU-51c if possible, and look around to see if there are any
devices that might be interfering with the wireless network (for example,
microwaves, other wireless networks, and so on).
3
Turn the P-2812HNU-51c off and on.
4
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
Advanced Suggestions
• Check the settings for QoS. If it is disabled, you might consider activating it. If it
is enabled, you might consider raising or lowering the priority for some
applications.
26.4 Phone Calls and VoIP
The telephone port won’t work or the telephone lacks a dial tone.
Summary of Contents for P-2812HNU-51c
Page 2: ......
Page 8: ...Safety Warnings P 2812HNU 51c User s Guide 8 ...
Page 10: ...Contents Overview P 2812HNU 51c User s Guide 10 ...
Page 19: ...19 PART I User s Guide ...
Page 20: ...20 ...
Page 73: ...73 PART II Technical Reference ...
Page 74: ...74 ...
Page 88: ...Chapter 4 Status Screens P 2812HNU 51c User s Guide 88 ...
Page 118: ...Chapter 5 WAN Setup P 2812HNU 51c User s Guide 118 ...
Page 204: ...Chapter 9 Voice P 2812HNU 51c User s Guide 204 ...
Page 210: ...Chapter 10 File Sharing P 2812HNU 51c User s Guide 210 ...
Page 216: ...Chapter 11 Firewall P 2812HNU 51c User s Guide 216 ...
Page 223: ...Chapter 12 Certificate P 2812HNU 51c User s Guide 223 Figure 99 Certificate Details ...
Page 232: ...Chapter 13 Static Route P 2812HNU 51c User s Guide 232 ...
Page 236: ...Chapter 14 Policy Forwarding P 2812HNU 51c User s Guide 236 ...
Page 252: ...Chapter 16 Quality of Service QoS P 2812HNU 51c User s Guide 252 ...
Page 274: ...Chapter 19 Universal Plug and Play UPnP P 2812HNU 51c User s Guide 274 ...
Page 284: ...Chapter 21 Interface Group P 2812HNU 51c User s Guide 284 ...
Page 288: ...Chapter 22 System Settings P 2812HNU 51c User s Guide 288 ...
Page 292: ...Chapter 23 Logs P 2812HNU 51c User s Guide 292 ...
Page 300: ...Chapter 24 Tools P 2812HNU 51c User s Guide 300 ...
Page 320: ...Chapter 27 Product Specifications P 2812HNU 51c User s Guide 320 ...
Page 336: ...Appendix A Network Troubleshooting P 2812HNU 51c User s Guide 336 ...
Page 376: ...Appendix C Pop up Windows JavaScripts and Java Permissions P 2812HNU 51c User s Guide 376 ...
Page 388: ...Appendix D IP Addresses and Subnetting P 2812HNU 51c User s Guide 388 ...